15% NPSresponserateStarttime 8amEachmemberwins anincentiveNo failedtruckinspectionSP Bonusaverage15+weeklyPick upsameday initialCustomerRetention99%No cellphone usageon motive forthe entiremonth0 no showson route for3 days in arow for eachmemberALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY60Renewals4Referrals1 weekAC93%Each memberposts a roleplay once aweek on slackServiceCustomerReferralsame dayReserviceRate 2%NPS90CSATmonthlyaverage eachindividualaverages 4.8WeightedServicesPer Route16 all monthMotivescoreabove 85AC96%InsideSales100%SPH2.035upgrades15% NPSresponserateStarttime 8amEachmemberwins anincentiveNo failedtruckinspectionSP Bonusaverage15+weeklyPick upsameday initialCustomerRetention99%No cellphone usageon motive forthe entiremonth0 no showson route for3 days in arow for eachmemberALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY60Renewals4Referrals1 weekAC93%Each memberposts a roleplay once aweek on slackServiceCustomerReferralsame dayReserviceRate 2%NPS90CSATmonthlyaverage eachindividualaverages 4.8WeightedServicesPer Route16 all monthMotivescoreabove 85AC96%InsideSales100%SPH2.035upgrades

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 15% NPS response rate
  2. Start time 8 am
  3. Each member wins an incentive
  4. No failed truck inspection
  5. SP Bonus average 15+ weekly
  6. Pick up same day initial
  7. Customer Retention 99%
  8. No cell phone usage on motive for the entire month
  9. 0 no shows on route for 3 days in a row for each member
  10. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  11. 60 Renewals
  12. 4 Referrals 1 week
  13. AC 93%
  14. Each member posts a role play once a week on slack
  15. Service Customer Referral same day
  16. Reservice Rate 2%
  17. NPS 90
  18. CSAT monthly average each individual averages 4.8
  19. Weighted Services Per Route 16 all month
  20. Motive score above 85
  21. AC 96%
  22. Inside Sales 100%
  23. SPH 2.0
  24. 35 upgrades