No failedtruckinspectionStarttime 8amServiceCustomerReferralsame dayEachmemberwins anincentiveCSATmonthlyaverage eachindividualaverages 4.84Referrals1 weekInsideSales100%35upgrades15% NPSresponserateSP Bonusaverage15+weeklyAC93%ALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY60RenewalsEach memberposts a roleplay once aweek on slackMotivescoreabove 85ReserviceRate 2%WeightedServicesPer Route16 all monthNPS900 no showson route for3 days in arow for eachmemberPick upsameday initialAC96%No cellphone usageon motive forthe entiremonthSPH2.0CustomerRetention99%No failedtruckinspectionStarttime 8amServiceCustomerReferralsame dayEachmemberwins anincentiveCSATmonthlyaverage eachindividualaverages 4.84Referrals1 weekInsideSales100%35upgrades15% NPSresponserateSP Bonusaverage15+weeklyAC93%ALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY60RenewalsEach memberposts a roleplay once aweek on slackMotivescoreabove 85ReserviceRate 2%WeightedServicesPer Route16 all monthNPS900 no showson route for3 days in arow for eachmemberPick upsameday initialAC96%No cellphone usageon motive forthe entiremonthSPH2.0CustomerRetention99%

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No failed truck inspection
  2. Start time 8 am
  3. Service Customer Referral same day
  4. Each member wins an incentive
  5. CSAT monthly average each individual averages 4.8
  6. 4 Referrals 1 week
  7. Inside Sales 100%
  8. 35 upgrades
  9. 15% NPS response rate
  10. SP Bonus average 15+ weekly
  11. AC 93%
  12. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  13. 60 Renewals
  14. Each member posts a role play once a week on slack
  15. Motive score above 85
  16. Reservice Rate 2%
  17. Weighted Services Per Route 16 all month
  18. NPS 90
  19. 0 no shows on route for 3 days in a row for each member
  20. Pick up same day initial
  21. AC 96%
  22. No cell phone usage on motive for the entire month
  23. SPH 2.0
  24. Customer Retention 99%