CSATmonthlyaverage eachindividualaverages 4.8Starttime 8am60RenewalsServiceCustomerReferralsame day4Referrals1 weekAC96%Each memberposts a roleplay once aweek on slackSP Bonusaverage15+weeklyCustomerRetention99%No cellphone usageon motive forthe entiremonthALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY0 no showson route for3 days in arow for eachmemberReserviceRate 2%WeightedServicesPer Route16 all monthNPS90Eachmemberwins anincentive35upgrades15% NPSresponserateNo failedtruckinspectionPick upsameday initialInsideSales100%SPH2.0AC93%Motivescoreabove 85CSATmonthlyaverage eachindividualaverages 4.8Starttime 8am60RenewalsServiceCustomerReferralsame day4Referrals1 weekAC96%Each memberposts a roleplay once aweek on slackSP Bonusaverage15+weeklyCustomerRetention99%No cellphone usageon motive forthe entiremonthALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY0 no showson route for3 days in arow for eachmemberReserviceRate 2%WeightedServicesPer Route16 all monthNPS90Eachmemberwins anincentive35upgrades15% NPSresponserateNo failedtruckinspectionPick upsameday initialInsideSales100%SPH2.0AC93%Motivescoreabove 85

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSAT monthly average each individual averages 4.8
  2. Start time 8 am
  3. 60 Renewals
  4. Service Customer Referral same day
  5. 4 Referrals 1 week
  6. AC 96%
  7. Each member posts a role play once a week on slack
  8. SP Bonus average 15+ weekly
  9. Customer Retention 99%
  10. No cell phone usage on motive for the entire month
  11. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  12. 0 no shows on route for 3 days in a row for each member
  13. Reservice Rate 2%
  14. Weighted Services Per Route 16 all month
  15. NPS 90
  16. Each member wins an incentive
  17. 35 upgrades
  18. 15% NPS response rate
  19. No failed truck inspection
  20. Pick up same day initial
  21. Inside Sales 100%
  22. SPH 2.0
  23. AC 93%
  24. Motive score above 85