SP Bonusaverage15+weekly4Referrals1 weekWeightedServicesPer Route16 all monthCSATmonthlyaverage eachindividualaverages 4.8Eachmemberwins anincentiveEach memberposts a roleplay once aweek on slackAC93%CustomerRetention99%60RenewalsNo failedtruckinspection0 no showson route for3 days in arow for eachmemberAC96%Pick upsameday initialALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLYNo cellphone usageon motive forthe entiremonthServiceCustomerReferralsame dayStarttime 8am35upgradesMotivescoreabove 85ReserviceRate 2%15% NPSresponserateSPH2.0NPS90InsideSales100%SP Bonusaverage15+weekly4Referrals1 weekWeightedServicesPer Route16 all monthCSATmonthlyaverage eachindividualaverages 4.8Eachmemberwins anincentiveEach memberposts a roleplay once aweek on slackAC93%CustomerRetention99%60RenewalsNo failedtruckinspection0 no showson route for3 days in arow for eachmemberAC96%Pick upsameday initialALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLYNo cellphone usageon motive forthe entiremonthServiceCustomerReferralsame dayStarttime 8am35upgradesMotivescoreabove 85ReserviceRate 2%15% NPSresponserateSPH2.0NPS90InsideSales100%

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SP Bonus average 15+ weekly
  2. 4 Referrals 1 week
  3. Weighted Services Per Route 16 all month
  4. CSAT monthly average each individual averages 4.8
  5. Each member wins an incentive
  6. Each member posts a role play once a week on slack
  7. AC 93%
  8. Customer Retention 99%
  9. 60 Renewals
  10. No failed truck inspection
  11. 0 no shows on route for 3 days in a row for each member
  12. AC 96%
  13. Pick up same day initial
  14. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  15. No cell phone usage on motive for the entire month
  16. Service Customer Referral same day
  17. Start time 8 am
  18. 35 upgrades
  19. Motive score above 85
  20. Reservice Rate 2%
  21. 15% NPS response rate
  22. SPH 2.0
  23. NPS 90
  24. Inside Sales 100%