Eachmemberwins anincentiveCustomerRetention99%Starttime 8amNo failedtruckinspectionNPS90No cellphone usageon motive forthe entiremonthPick upsameday initialCSATmonthlyaverage eachindividualaverages 4.8Motivescoreabove 85InsideSales100%4Referrals1 week0 no showson route for3 days in arow for eachmemberServiceCustomerReferralsame daySPH2.0AC96%SP Bonusaverage15+weekly35upgrades60RenewalsWeightedServicesPer Route16 all monthEach memberposts a roleplay once aweek on slackReserviceRate 2%AC93%ALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY15% NPSresponserateEachmemberwins anincentiveCustomerRetention99%Starttime 8amNo failedtruckinspectionNPS90No cellphone usageon motive forthe entiremonthPick upsameday initialCSATmonthlyaverage eachindividualaverages 4.8Motivescoreabove 85InsideSales100%4Referrals1 week0 no showson route for3 days in arow for eachmemberServiceCustomerReferralsame daySPH2.0AC96%SP Bonusaverage15+weekly35upgrades60RenewalsWeightedServicesPer Route16 all monthEach memberposts a roleplay once aweek on slackReserviceRate 2%AC93%ALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY15% NPSresponserate

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Each member wins an incentive
  2. Customer Retention 99%
  3. Start time 8 am
  4. No failed truck inspection
  5. NPS 90
  6. No cell phone usage on motive for the entire month
  7. Pick up same day initial
  8. CSAT monthly average each individual averages 4.8
  9. Motive score above 85
  10. Inside Sales 100%
  11. 4 Referrals 1 week
  12. 0 no shows on route for 3 days in a row for each member
  13. Service Customer Referral same day
  14. SPH 2.0
  15. AC 96%
  16. SP Bonus average 15+ weekly
  17. 35 upgrades
  18. 60 Renewals
  19. Weighted Services Per Route 16 all month
  20. Each member posts a role play once a week on slack
  21. Reservice Rate 2%
  22. AC 93%
  23. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  24. 15% NPS response rate