NPS90SPH2.0ReserviceRate 2%0 no showson route for3 days in arow for eachmemberInsideSales100%AC96%SP Bonusaverage15+weekly60RenewalsNo failedtruckinspectionPick upsameday initialAC93%ServiceCustomerReferralsame dayMotivescoreabove 85Each memberposts a roleplay once aweek on slackStarttime 8amCSATmonthlyaverage eachindividualaverages 4.8Eachmemberwins anincentiveCustomerRetention99%15% NPSresponserate35upgradesNo cellphone usageon motive forthe entiremonth4Referrals1 weekWeightedServicesPer Route16 all monthALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLYNPS90SPH2.0ReserviceRate 2%0 no showson route for3 days in arow for eachmemberInsideSales100%AC96%SP Bonusaverage15+weekly60RenewalsNo failedtruckinspectionPick upsameday initialAC93%ServiceCustomerReferralsame dayMotivescoreabove 85Each memberposts a roleplay once aweek on slackStarttime 8amCSATmonthlyaverage eachindividualaverages 4.8Eachmemberwins anincentiveCustomerRetention99%15% NPSresponserate35upgradesNo cellphone usageon motive forthe entiremonth4Referrals1 weekWeightedServicesPer Route16 all monthALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NPS 90
  2. SPH 2.0
  3. Reservice Rate 2%
  4. 0 no shows on route for 3 days in a row for each member
  5. Inside Sales 100%
  6. AC 96%
  7. SP Bonus average 15+ weekly
  8. 60 Renewals
  9. No failed truck inspection
  10. Pick up same day initial
  11. AC 93%
  12. Service Customer Referral same day
  13. Motive score above 85
  14. Each member posts a role play once a week on slack
  15. Start time 8 am
  16. CSAT monthly average each individual averages 4.8
  17. Each member wins an incentive
  18. Customer Retention 99%
  19. 15% NPS response rate
  20. 35 upgrades
  21. No cell phone usage on motive for the entire month
  22. 4 Referrals 1 week
  23. Weighted Services Per Route 16 all month
  24. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY