60RenewalsCustomerRetention99%ALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLYServiceCustomerReferralsame dayNo cellphone usageon motive forthe entiremonthInsideSales100%0 no showson route for3 days in arow for eachmemberPick upsameday initialReserviceRate 2%Each memberposts a roleplay once aweek on slackAC93%SP Bonusaverage15+weeklyCSATmonthlyaverage eachindividualaverages 4.8AC96%Starttime 8am4Referrals1 weekSPH2.015% NPSresponserateNo failedtruckinspectionNPS90WeightedServicesPer Route16 all monthMotivescoreabove 85Eachmemberwins anincentive35upgrades60RenewalsCustomerRetention99%ALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLYServiceCustomerReferralsame dayNo cellphone usageon motive forthe entiremonthInsideSales100%0 no showson route for3 days in arow for eachmemberPick upsameday initialReserviceRate 2%Each memberposts a roleplay once aweek on slackAC93%SP Bonusaverage15+weeklyCSATmonthlyaverage eachindividualaverages 4.8AC96%Starttime 8am4Referrals1 weekSPH2.015% NPSresponserateNo failedtruckinspectionNPS90WeightedServicesPer Route16 all monthMotivescoreabove 85Eachmemberwins anincentive35upgrades

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 60 Renewals
  2. Customer Retention 99%
  3. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  4. Service Customer Referral same day
  5. No cell phone usage on motive for the entire month
  6. Inside Sales 100%
  7. 0 no shows on route for 3 days in a row for each member
  8. Pick up same day initial
  9. Reservice Rate 2%
  10. Each member posts a role play once a week on slack
  11. AC 93%
  12. SP Bonus average 15+ weekly
  13. CSAT monthly average each individual averages 4.8
  14. AC 96%
  15. Start time 8 am
  16. 4 Referrals 1 week
  17. SPH 2.0
  18. 15% NPS response rate
  19. No failed truck inspection
  20. NPS 90
  21. Weighted Services Per Route 16 all month
  22. Motive score above 85
  23. Each member wins an incentive
  24. 35 upgrades