15% NPSresponserateNPS90AC96%CustomerRetention99%No cellphone usageon motive forthe entiremonthSPH2.0SP Bonusaverage15+weeklyNo failedtruckinspectionEachmemberwins anincentiveCSATmonthlyaverage eachindividualaverages 4.8WeightedServicesPer Route16 all monthReserviceRate 2%AC93%Each memberposts a roleplay once aweek on slackInsideSales100%4Referrals1 weekALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY35upgradesPick upsameday initial0 no showson route for3 days in arow for eachmemberServiceCustomerReferralsame day60RenewalsMotivescoreabove 85Starttime 8am15% NPSresponserateNPS90AC96%CustomerRetention99%No cellphone usageon motive forthe entiremonthSPH2.0SP Bonusaverage15+weeklyNo failedtruckinspectionEachmemberwins anincentiveCSATmonthlyaverage eachindividualaverages 4.8WeightedServicesPer Route16 all monthReserviceRate 2%AC93%Each memberposts a roleplay once aweek on slackInsideSales100%4Referrals1 weekALL MEMBERSHAVE THEIRVEHICLESWASHEDWEEKLY35upgradesPick upsameday initial0 no showson route for3 days in arow for eachmemberServiceCustomerReferralsame day60RenewalsMotivescoreabove 85Starttime 8am

HOUSTON BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 15% NPS response rate
  2. NPS 90
  3. AC 96%
  4. Customer Retention 99%
  5. No cell phone usage on motive for the entire month
  6. SPH 2.0
  7. SP Bonus average 15+ weekly
  8. No failed truck inspection
  9. Each member wins an incentive
  10. CSAT monthly average each individual averages 4.8
  11. Weighted Services Per Route 16 all month
  12. Reservice Rate 2%
  13. AC 93%
  14. Each member posts a role play once a week on slack
  15. Inside Sales 100%
  16. 4 Referrals 1 week
  17. ALL MEMBERS HAVE THEIR VEHICLES WASHED WEEKLY
  18. 35 upgrades
  19. Pick up same day initial
  20. 0 no shows on route for 3 days in a row for each member
  21. Service Customer Referral same day
  22. 60 Renewals
  23. Motive score above 85
  24. Start time 8 am