USBOLBhelpaux codes:PC, PU,PV, orVIP2,CM wantsto speaktosupervisorDeclinedcard viapaymentholdCM recievedOTP but didnot requestitCM hasquestionsaboutexistingclaimCM hasunauthorizedcharge onacctCM cannot makepaymentthis monthCard gettingdeclinedrepeatedlyby "FalconReal Time"Carddeclined,no chargesin CASPERTranslatorneededquestionsaboutinvestmentaccountUSBBusinessOLB helpCasperdeclinesfee waiverRedeemrewardsfor TravelUSB Bankercalls inw/out CMpresentNeedshelp withDebit cardKrogercardsissue withpointsCM wantsto closeacctElanOLBhelpElan bankercalls inwithout CMpresentCM wants tosetup apaymentplan/settleacctCM checkingto see if cardapp wasapprovedBusinesscreditcarddeclineUSBOLBhelpaux codes:PC, PU,PV, orVIP2,CM wantsto speaktosupervisorDeclinedcard viapaymentholdCM recievedOTP but didnot requestitCM hasquestionsaboutexistingclaimCM hasunauthorizedcharge onacctCM cannot makepaymentthis monthCard gettingdeclinedrepeatedlyby "FalconReal Time"Carddeclined,no chargesin CASPERTranslatorneededquestionsaboutinvestmentaccountUSBBusinessOLB helpCasperdeclinesfee waiverRedeemrewardsfor TravelUSB Bankercalls inw/out CMpresentNeedshelp withDebit cardKrogercardsissue withpointsCM wantsto closeacctElanOLBhelpElan bankercalls inwithout CMpresentCM wants tosetup apaymentplan/settleacctCM checkingto see if cardapp wasapprovedBusinesscreditcarddecline

CMS Situation BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. USB OLB help
  2. aux codes: PC, PU, PV, or VIP2,
  3. CM wants to speak to supervisor
  4. Declined card via payment hold
  5. CM recieved OTP but did not request it
  6. CM has questions about existing claim
  7. CM has unauthorized charge on acct
  8. CM can not make payment this month
  9. Card getting declined repeatedly by "Falcon Real Time"
  10. Card declined, no charges in CASPER
  11. Translator needed
  12. questions about investment account
  13. USB Business OLB help
  14. Casper declines fee waiver
  15. Redeem rewards for Travel
  16. USB Banker calls in w/out CM present
  17. Needs help with Debit card
  18. Kroger cards issue with points
  19. CM wants to close acct
  20. Elan OLB help
  21. Elan banker calls in without CM present
  22. CM wants to setup a payment plan/settle acct
  23. CM checking to see if card app was approved
  24. Business credit card decline