Name onefile found inRegionalResources >StatewideHow manyemployeesare currentlyin the RCCWorkspace?Name threetopics ofdiscussion inTheFeedChannelWhat is thename of theClinician thatsupported themost recentMCR Consult?Name onefile found inRegionalResources >Region 2How manyemployeesare currentlyon break?Who iscurrentlyon break?How manyconsultswere postedin the last 48hours?Give three briefdescriptions ofthe employee’scameraplacementHow manyCareNavigationConsults wereposted in thelast 48 hours?Did the mostrecent MCRconsultinclude SI orNo SI?What timewas the mostrecent CareNav Consultpost made?Name threeFolders foundin the Files tabof RegionalResourcesName aCareNavigatoron shiftWhichChannelcontains theTab namedShift Plan?How manyMCRConsults wereposted in thelast 24 hours?Name the sixChannelsfound in theRegional CrisisCall CenterName oneRegionalCrisisWorker onshiftWhat MentalHealthsymptoms wereincluded in themost recentMCR consult?What timewas themost recentConsult postmade?What timewas the mostrecent MobileCrisis Consultpost made?Name oneSupervisoron shiftName oneDispatcheron shiftName oneClinicianon shiftName onefile found inRegionalResources >StatewideHow manyemployeesare currentlyin the RCCWorkspace?Name threetopics ofdiscussion inTheFeedChannelWhat is thename of theClinician thatsupported themost recentMCR Consult?Name onefile found inRegionalResources >Region 2How manyemployeesare currentlyon break?Who iscurrentlyon break?How manyconsultswere postedin the last 48hours?Give three briefdescriptions ofthe employee’scameraplacementHow manyCareNavigationConsults wereposted in thelast 48 hours?Did the mostrecent MCRconsultinclude SI orNo SI?What timewas the mostrecent CareNav Consultpost made?Name threeFolders foundin the Files tabof RegionalResourcesName aCareNavigatoron shiftWhichChannelcontains theTab namedShift Plan?How manyMCRConsults wereposted in thelast 24 hours?Name the sixChannelsfound in theRegional CrisisCall CenterName oneRegionalCrisisWorker onshiftWhat MentalHealthsymptoms wereincluded in themost recentMCR consult?What timewas themost recentConsult postmade?What timewas the mostrecent MobileCrisis Consultpost made?Name oneSupervisoron shiftName oneDispatcheron shiftName oneClinicianon shift

Regional Call Center Shadowing - Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Name one file found in Regional Resources > Statewide
  2. How many employees are currently in the RCC Workspace?
  3. Name three topics of discussion in TheFeed Channel
  4. What is the name of the Clinician that supported the most recent MCR Consult?
  5. Name one file found in Regional Resources > Region 2
  6. How many employees are currently on break?
  7. Who is currently on break?
  8. How many consults were posted in the last 48 hours?
  9. Give three brief descriptions of the employee’s camera placement
  10. How many Care Navigation Consults were posted in the last 48 hours?
  11. Did the most recent MCR consult include SI or No SI?
  12. What time was the most recent Care Nav Consult post made?
  13. Name three Folders found in the Files tab of Regional Resources
  14. Name a Care Navigator on shift
  15. Which Channel contains the Tab named Shift Plan?
  16. How many MCR Consults were posted in the last 24 hours?
  17. Name the six Channels found in the Regional Crisis Call Center
  18. Name one Regional Crisis Worker on shift
  19. What Mental Health symptoms were included in the most recent MCR consult?
  20. What time was the most recent Consult post made?
  21. What time was the most recent Mobile Crisis Consult post made?
  22. Name one Supervisor on shift
  23. Name one Dispatcher on shift
  24. Name one Clinician on shift