QuickQuestion- Itwas not aquickquestionTakes 3Urgentsin a weekURL to thepage notincluded/knownDid amissedcallbackLoggeda newbugIt was aninternalnetworkissue.UrgentnotUrgentReopens anold ticketrather thansending anew oneSameCustomerSameDayDo youneed mycustomerID?Restored adeleted pageand savedthe dayEditing onthe pre-launchURLWants us toset up theirGoogleanalyticsaccountHelpedout a teammate inslackWhoBroke it?It was thereporter.Howto BuyScreenshotstaken onphonecameraEscalationDomainissues - itwas theirDNSGets puton hold bythe clientPhonecall over30 minsClaimRequiredTook anagingstandupSubmitteda tip andtrick"My Teamaren'ttechnical"Said happyto help to 3clients onthe phone.It was apermissionsissueCan you seemy screenright now -on a normalcallThe solutionwas topublish theunpublishedpage.QuickQuestion- Itwas not aquickquestionTakes 3Urgentsin a weekURL to thepage notincluded/knownDid amissedcallbackLoggeda newbugIt was aninternalnetworkissue.UrgentnotUrgentReopens anold ticketrather thansending anew oneSameCustomerSameDayDo youneed mycustomerID?Restored adeleted pageand savedthe dayEditing onthe pre-launchURLWants us toset up theirGoogleanalyticsaccountHelpedout a teammate inslackWhoBroke it?It was thereporter.Howto BuyScreenshotstaken onphonecameraEscalationDomainissues - itwas theirDNSGets puton hold bythe clientPhonecall over30 minsClaimRequiredTook anagingstandupSubmitteda tip andtrick"My Teamaren'ttechnical"Said happyto help to 3clients onthe phone.It was apermissionsissueCan you seemy screenright now -on a normalcallThe solutionwas topublish theunpublishedpage.

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quick Question- It was not a quick question
  2. Takes 3 Urgents in a week
  3. URL to the page not included/known
  4. Did a missed callback
  5. Logged a new bug
  6. It was an internal network issue.
  7. Urgent not Urgent
  8. Reopens an old ticket rather than sending a new one
  9. Same Customer Same Day
  10. Do you need my customer ID?
  11. Restored a deleted page and saved the day
  12. Editing on the pre-launch URL
  13. Wants us to set up their Google analytics account
  14. Helped out a team mate in slack
  15. Who Broke it? It was the reporter.
  16. How to Buy
  17. Screenshots taken on phone camera
  18. Escalation
  19. Domain issues - it was their DNS
  20. Gets put on hold by the client
  21. Phone call over 30 mins
  22. Claim Required
  23. Took an aging standup
  24. Submitted a tip and trick
  25. "My Team aren't technical"
  26. Said happy to help to 3 clients on the phone.
  27. It was a permissions issue
  28. Can you see my screen right now - on a normal call
  29. The solution was to publish the unpublished page.