Did amissedcallbackURL to thepage notincluded/knownSubmitteda tip andtrickDomainissues - itwas theirDNSIt was apermissionsissueWhoBroke it?It was thereporter.Reopens anold ticketrather thansending anew oneTakes 3Urgentsin a weekGets puton hold bythe client"My Teamaren'ttechnical"It was aninternalnetworkissue.Do youneed mycustomerID?Screenshotstaken onphonecameraClaimRequiredEscalationHelpedout a teammate inslackEditing onthe pre-launchURLThe solutionwas topublish theunpublishedpage.Loggeda newbugQuickQuestion- Itwas not aquickquestionHowto BuySaid happyto help to 3clients onthe phone.Took anagingstandupPhonecall over30 minsUrgentnotUrgentRestored adeleted pageand savedthe dayCan you seemy screenright now -on a normalcallWants us toset up theirGoogleanalyticsaccountSameCustomerSameDayDid amissedcallbackURL to thepage notincluded/knownSubmitteda tip andtrickDomainissues - itwas theirDNSIt was apermissionsissueWhoBroke it?It was thereporter.Reopens anold ticketrather thansending anew oneTakes 3Urgentsin a weekGets puton hold bythe client"My Teamaren'ttechnical"It was aninternalnetworkissue.Do youneed mycustomerID?Screenshotstaken onphonecameraClaimRequiredEscalationHelpedout a teammate inslackEditing onthe pre-launchURLThe solutionwas topublish theunpublishedpage.Loggeda newbugQuickQuestion- Itwas not aquickquestionHowto BuySaid happyto help to 3clients onthe phone.Took anagingstandupPhonecall over30 minsUrgentnotUrgentRestored adeleted pageand savedthe dayCan you seemy screenright now -on a normalcallWants us toset up theirGoogleanalyticsaccountSameCustomerSameDay

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did a missed callback
  2. URL to the page not included/known
  3. Submitted a tip and trick
  4. Domain issues - it was their DNS
  5. It was a permissions issue
  6. Who Broke it? It was the reporter.
  7. Reopens an old ticket rather than sending a new one
  8. Takes 3 Urgents in a week
  9. Gets put on hold by the client
  10. "My Team aren't technical"
  11. It was an internal network issue.
  12. Do you need my customer ID?
  13. Screenshots taken on phone camera
  14. Claim Required
  15. Escalation
  16. Helped out a team mate in slack
  17. Editing on the pre-launch URL
  18. The solution was to publish the unpublished page.
  19. Logged a new bug
  20. Quick Question- It was not a quick question
  21. How to Buy
  22. Said happy to help to 3 clients on the phone.
  23. Took an aging standup
  24. Phone call over 30 mins
  25. Urgent not Urgent
  26. Restored a deleted page and saved the day
  27. Can you see my screen right now - on a normal call
  28. Wants us to set up their Google analytics account
  29. Same Customer Same Day