Howto BuySaid happyto help to 3clients onthe phone.Do youneed mycustomerID?It was aninternalnetworkissue.Phonecall over30 mins"My Teamaren'ttechnical"Helpedout a teammate inslackTakes 3Urgentsin a weekSameCustomerSameDayEscalationIt was apermissionsissueTook anagingstandupGets puton hold bythe clientEditing onthe pre-launchURLClaimRequiredLoggeda newbugQuickQuestion- Itwas not aquickquestionWhoBroke it?It was thereporter.Reopens anold ticketrather thansending anew oneCan you seemy screenright now -on a normalcallRestored adeleted pageand savedthe dayUrgentnotUrgentDid amissedcallbackWants us toset up theirGoogleanalyticsaccountScreenshotstaken onphonecameraURL to thepage notincluded/knownSubmitteda tip andtrickThe solutionwas topublish theunpublishedpage.Domainissues - itwas theirDNSHowto BuySaid happyto help to 3clients onthe phone.Do youneed mycustomerID?It was aninternalnetworkissue.Phonecall over30 mins"My Teamaren'ttechnical"Helpedout a teammate inslackTakes 3Urgentsin a weekSameCustomerSameDayEscalationIt was apermissionsissueTook anagingstandupGets puton hold bythe clientEditing onthe pre-launchURLClaimRequiredLoggeda newbugQuickQuestion- Itwas not aquickquestionWhoBroke it?It was thereporter.Reopens anold ticketrather thansending anew oneCan you seemy screenright now -on a normalcallRestored adeleted pageand savedthe dayUrgentnotUrgentDid amissedcallbackWants us toset up theirGoogleanalyticsaccountScreenshotstaken onphonecameraURL to thepage notincluded/knownSubmitteda tip andtrickThe solutionwas topublish theunpublishedpage.Domainissues - itwas theirDNS

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How to Buy
  2. Said happy to help to 3 clients on the phone.
  3. Do you need my customer ID?
  4. It was an internal network issue.
  5. Phone call over 30 mins
  6. "My Team aren't technical"
  7. Helped out a team mate in slack
  8. Takes 3 Urgents in a week
  9. Same Customer Same Day
  10. Escalation
  11. It was a permissions issue
  12. Took an aging standup
  13. Gets put on hold by the client
  14. Editing on the pre-launch URL
  15. Claim Required
  16. Logged a new bug
  17. Quick Question- It was not a quick question
  18. Who Broke it? It was the reporter.
  19. Reopens an old ticket rather than sending a new one
  20. Can you see my screen right now - on a normal call
  21. Restored a deleted page and saved the day
  22. Urgent not Urgent
  23. Did a missed callback
  24. Wants us to set up their Google analytics account
  25. Screenshots taken on phone camera
  26. URL to the page not included/known
  27. Submitted a tip and trick
  28. The solution was to publish the unpublished page.
  29. Domain issues - it was their DNS