Loggeda newbugWants us toset up theirGoogleanalyticsaccountEditing onthe pre-launchURLTakes 3Urgentsin a week"My Teamaren'ttechnical"Said happyto help to 3clients onthe phone.Can you seemy screenright now -on a normalcallURL to thepage notincluded/knownWhoBroke it?It was thereporter.It was apermissionsissueEscalationScreenshotstaken onphonecameraHelpedout a teammate inslackIt was aninternalnetworkissue.Do youneed mycustomerID?ClaimRequiredQuickQuestion- Itwas not aquickquestionHowto BuyThe solutionwas topublish theunpublishedpage.Did amissedcallbackSameCustomerSameDayReopens anold ticketrather thansending anew oneDomainissues - itwas theirDNSRestored adeleted pageand savedthe dayGets puton hold bythe clientPhonecall over30 minsUrgentnotUrgentSubmitteda tip andtrickTook anagingstandupLoggeda newbugWants us toset up theirGoogleanalyticsaccountEditing onthe pre-launchURLTakes 3Urgentsin a week"My Teamaren'ttechnical"Said happyto help to 3clients onthe phone.Can you seemy screenright now -on a normalcallURL to thepage notincluded/knownWhoBroke it?It was thereporter.It was apermissionsissueEscalationScreenshotstaken onphonecameraHelpedout a teammate inslackIt was aninternalnetworkissue.Do youneed mycustomerID?ClaimRequiredQuickQuestion- Itwas not aquickquestionHowto BuyThe solutionwas topublish theunpublishedpage.Did amissedcallbackSameCustomerSameDayReopens anold ticketrather thansending anew oneDomainissues - itwas theirDNSRestored adeleted pageand savedthe dayGets puton hold bythe clientPhonecall over30 minsUrgentnotUrgentSubmitteda tip andtrickTook anagingstandup

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Logged a new bug
  2. Wants us to set up their Google analytics account
  3. Editing on the pre-launch URL
  4. Takes 3 Urgents in a week
  5. "My Team aren't technical"
  6. Said happy to help to 3 clients on the phone.
  7. Can you see my screen right now - on a normal call
  8. URL to the page not included/known
  9. Who Broke it? It was the reporter.
  10. It was a permissions issue
  11. Escalation
  12. Screenshots taken on phone camera
  13. Helped out a team mate in slack
  14. It was an internal network issue.
  15. Do you need my customer ID?
  16. Claim Required
  17. Quick Question- It was not a quick question
  18. How to Buy
  19. The solution was to publish the unpublished page.
  20. Did a missed callback
  21. Same Customer Same Day
  22. Reopens an old ticket rather than sending a new one
  23. Domain issues - it was their DNS
  24. Restored a deleted page and saved the day
  25. Gets put on hold by the client
  26. Phone call over 30 mins
  27. Urgent not Urgent
  28. Submitted a tip and trick
  29. Took an aging standup