It was aninternalnetworkissue.SameCustomerSameDaySubmitteda tip andtrickThe solutionwas topublish theunpublishedpage.Loggeda newbugHowto BuyEscalationScreenshotstaken onphonecameraUrgentnotUrgent"My Teamaren'ttechnical"Helpedout a teammate inslackDid amissedcallbackEditing onthe pre-launchURLDo youneed mycustomerID?Restored adeleted pageand savedthe dayQuickQuestion- Itwas not aquickquestionDomainissues - itwas theirDNSWhoBroke it?It was thereporter.Can you seemy screenright now -on a normalcallTook anagingstandupPhonecall over30 minsURL to thepage notincluded/knownWants us toset up theirGoogleanalyticsaccountSaid happyto help to 3clients onthe phone.Takes 3Urgentsin a weekIt was apermissionsissueClaimRequiredReopens anold ticketrather thansending anew oneGets puton hold bythe clientIt was aninternalnetworkissue.SameCustomerSameDaySubmitteda tip andtrickThe solutionwas topublish theunpublishedpage.Loggeda newbugHowto BuyEscalationScreenshotstaken onphonecameraUrgentnotUrgent"My Teamaren'ttechnical"Helpedout a teammate inslackDid amissedcallbackEditing onthe pre-launchURLDo youneed mycustomerID?Restored adeleted pageand savedthe dayQuickQuestion- Itwas not aquickquestionDomainissues - itwas theirDNSWhoBroke it?It was thereporter.Can you seemy screenright now -on a normalcallTook anagingstandupPhonecall over30 minsURL to thepage notincluded/knownWants us toset up theirGoogleanalyticsaccountSaid happyto help to 3clients onthe phone.Takes 3Urgentsin a weekIt was apermissionsissueClaimRequiredReopens anold ticketrather thansending anew oneGets puton hold bythe client

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It was an internal network issue.
  2. Same Customer Same Day
  3. Submitted a tip and trick
  4. The solution was to publish the unpublished page.
  5. Logged a new bug
  6. How to Buy
  7. Escalation
  8. Screenshots taken on phone camera
  9. Urgent not Urgent
  10. "My Team aren't technical"
  11. Helped out a team mate in slack
  12. Did a missed callback
  13. Editing on the pre-launch URL
  14. Do you need my customer ID?
  15. Restored a deleted page and saved the day
  16. Quick Question- It was not a quick question
  17. Domain issues - it was their DNS
  18. Who Broke it? It was the reporter.
  19. Can you see my screen right now - on a normal call
  20. Took an aging standup
  21. Phone call over 30 mins
  22. URL to the page not included/known
  23. Wants us to set up their Google analytics account
  24. Said happy to help to 3 clients on the phone.
  25. Takes 3 Urgents in a week
  26. It was a permissions issue
  27. Claim Required
  28. Reopens an old ticket rather than sending a new one
  29. Gets put on hold by the client