QuickQuestion- Itwas not aquickquestionDomainissues - itwas theirDNSIt was apermissionsissueTook anagingstandupWants us toset up theirGoogleanalyticsaccountSameCustomerSameDaySaid happyto help to 3clients onthe phone.Escalation"My Teamaren'ttechnical"Gets puton hold bythe clientLoggeda newbugDid amissedcallbackScreenshotstaken onphonecameraPhonecall over30 minsURL to thepage notincluded/knownClaimRequiredReopens anold ticketrather thansending anew oneRestored adeleted pageand savedthe dayThe solutionwas topublish theunpublishedpage.Helpedout a teammate inslackCan you seemy screenright now -on a normalcallEditing onthe pre-launchURLIt was aninternalnetworkissue.WhoBroke it?It was thereporter.UrgentnotUrgentTakes 3Urgentsin a weekDo youneed mycustomerID?Submitteda tip andtrickHowto BuyQuickQuestion- Itwas not aquickquestionDomainissues - itwas theirDNSIt was apermissionsissueTook anagingstandupWants us toset up theirGoogleanalyticsaccountSameCustomerSameDaySaid happyto help to 3clients onthe phone.Escalation"My Teamaren'ttechnical"Gets puton hold bythe clientLoggeda newbugDid amissedcallbackScreenshotstaken onphonecameraPhonecall over30 minsURL to thepage notincluded/knownClaimRequiredReopens anold ticketrather thansending anew oneRestored adeleted pageand savedthe dayThe solutionwas topublish theunpublishedpage.Helpedout a teammate inslackCan you seemy screenright now -on a normalcallEditing onthe pre-launchURLIt was aninternalnetworkissue.WhoBroke it?It was thereporter.UrgentnotUrgentTakes 3Urgentsin a weekDo youneed mycustomerID?Submitteda tip andtrickHowto Buy

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quick Question- It was not a quick question
  2. Domain issues - it was their DNS
  3. It was a permissions issue
  4. Took an aging standup
  5. Wants us to set up their Google analytics account
  6. Same Customer Same Day
  7. Said happy to help to 3 clients on the phone.
  8. Escalation
  9. "My Team aren't technical"
  10. Gets put on hold by the client
  11. Logged a new bug
  12. Did a missed callback
  13. Screenshots taken on phone camera
  14. Phone call over 30 mins
  15. URL to the page not included/known
  16. Claim Required
  17. Reopens an old ticket rather than sending a new one
  18. Restored a deleted page and saved the day
  19. The solution was to publish the unpublished page.
  20. Helped out a team mate in slack
  21. Can you see my screen right now - on a normal call
  22. Editing on the pre-launch URL
  23. It was an internal network issue.
  24. Who Broke it? It was the reporter.
  25. Urgent not Urgent
  26. Takes 3 Urgents in a week
  27. Do you need my customer ID?
  28. Submitted a tip and trick
  29. How to Buy