QuickQuestion- Itwas not aquickquestionReopens anold ticketrather thansending anew oneSaid happyto help to 3clients onthe phone.Can you seemy screenright now -on a normalcallIt was apermissionsissueURL to thepage notincluded/knownPhonecall over30 minsGets puton hold bythe clientRestored adeleted pageand savedthe dayThe solutionwas topublish theunpublishedpage.Editing onthe pre-launchURLHowto BuyHelpedout a teammate inslackDid amissedcallbackUrgentnotUrgentTakes 3Urgentsin a weekScreenshotstaken onphonecameraDo youneed mycustomerID?Submitteda tip andtrickTook anagingstandupDomainissues - itwas theirDNSWhoBroke it?It was thereporter.Loggeda newbugIt was aninternalnetworkissue.Wants us toset up theirGoogleanalyticsaccountClaimRequiredEscalationSameCustomerSameDay"My Teamaren'ttechnical"QuickQuestion- Itwas not aquickquestionReopens anold ticketrather thansending anew oneSaid happyto help to 3clients onthe phone.Can you seemy screenright now -on a normalcallIt was apermissionsissueURL to thepage notincluded/knownPhonecall over30 minsGets puton hold bythe clientRestored adeleted pageand savedthe dayThe solutionwas topublish theunpublishedpage.Editing onthe pre-launchURLHowto BuyHelpedout a teammate inslackDid amissedcallbackUrgentnotUrgentTakes 3Urgentsin a weekScreenshotstaken onphonecameraDo youneed mycustomerID?Submitteda tip andtrickTook anagingstandupDomainissues - itwas theirDNSWhoBroke it?It was thereporter.Loggeda newbugIt was aninternalnetworkissue.Wants us toset up theirGoogleanalyticsaccountClaimRequiredEscalationSameCustomerSameDay"My Teamaren'ttechnical"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quick Question- It was not a quick question
  2. Reopens an old ticket rather than sending a new one
  3. Said happy to help to 3 clients on the phone.
  4. Can you see my screen right now - on a normal call
  5. It was a permissions issue
  6. URL to the page not included/known
  7. Phone call over 30 mins
  8. Gets put on hold by the client
  9. Restored a deleted page and saved the day
  10. The solution was to publish the unpublished page.
  11. Editing on the pre-launch URL
  12. How to Buy
  13. Helped out a team mate in slack
  14. Did a missed callback
  15. Urgent not Urgent
  16. Takes 3 Urgents in a week
  17. Screenshots taken on phone camera
  18. Do you need my customer ID?
  19. Submitted a tip and trick
  20. Took an aging standup
  21. Domain issues - it was their DNS
  22. Who Broke it? It was the reporter.
  23. Logged a new bug
  24. It was an internal network issue.
  25. Wants us to set up their Google analytics account
  26. Claim Required
  27. Escalation
  28. Same Customer Same Day
  29. "My Team aren't technical"