The solutionwas topublish theunpublishedpage.Can you seemy screenright now -on a normalcallTakes 3Urgentsin a week"My Teamaren'ttechnical"Did amissedcallbackScreenshotstaken onphonecameraClaimRequiredSameCustomerSameDayLoggeda newbugURL to thepage notincluded/knownSaid happyto help to 3clients onthe phone.Took anagingstandupEditing onthe pre-launchURLReopens anold ticketrather thansending anew onePhonecall over30 minsDo youneed mycustomerID?Wants us toset up theirGoogleanalyticsaccountSubmitteda tip andtrickQuickQuestion- Itwas not aquickquestionUrgentnotUrgentWhoBroke it?It was thereporter.It was aninternalnetworkissue.Howto BuyEscalationHelpedout a teammate inslackIt was apermissionsissueRestored adeleted pageand savedthe dayGets puton hold bythe clientDomainissues - itwas theirDNSThe solutionwas topublish theunpublishedpage.Can you seemy screenright now -on a normalcallTakes 3Urgentsin a week"My Teamaren'ttechnical"Did amissedcallbackScreenshotstaken onphonecameraClaimRequiredSameCustomerSameDayLoggeda newbugURL to thepage notincluded/knownSaid happyto help to 3clients onthe phone.Took anagingstandupEditing onthe pre-launchURLReopens anold ticketrather thansending anew onePhonecall over30 minsDo youneed mycustomerID?Wants us toset up theirGoogleanalyticsaccountSubmitteda tip andtrickQuickQuestion- Itwas not aquickquestionUrgentnotUrgentWhoBroke it?It was thereporter.It was aninternalnetworkissue.Howto BuyEscalationHelpedout a teammate inslackIt was apermissionsissueRestored adeleted pageand savedthe dayGets puton hold bythe clientDomainissues - itwas theirDNS

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The solution was to publish the unpublished page.
  2. Can you see my screen right now - on a normal call
  3. Takes 3 Urgents in a week
  4. "My Team aren't technical"
  5. Did a missed callback
  6. Screenshots taken on phone camera
  7. Claim Required
  8. Same Customer Same Day
  9. Logged a new bug
  10. URL to the page not included/known
  11. Said happy to help to 3 clients on the phone.
  12. Took an aging standup
  13. Editing on the pre-launch URL
  14. Reopens an old ticket rather than sending a new one
  15. Phone call over 30 mins
  16. Do you need my customer ID?
  17. Wants us to set up their Google analytics account
  18. Submitted a tip and trick
  19. Quick Question- It was not a quick question
  20. Urgent not Urgent
  21. Who Broke it? It was the reporter.
  22. It was an internal network issue.
  23. How to Buy
  24. Escalation
  25. Helped out a team mate in slack
  26. It was a permissions issue
  27. Restored a deleted page and saved the day
  28. Gets put on hold by the client
  29. Domain issues - it was their DNS