EscalationIt was aninternalnetworkissue.Howto BuyCan you seemy screenright now -on a normalcallThe solutionwas topublish theunpublishedpage.Phonecall over30 minsSubmitteda tip andtrickReopens anold ticketrather thansending anew oneSaid happyto help to 3clients onthe phone.ClaimRequiredUrgentnotUrgentSameCustomerSameDayTakes 3Urgentsin a weekWhoBroke it?It was thereporter."My Teamaren'ttechnical"Editing onthe pre-launchURLDomainissues - itwas theirDNSWants us toset up theirGoogleanalyticsaccountDo youneed mycustomerID?URL to thepage notincluded/knownLoggeda newbugGets puton hold bythe clientDid amissedcallbackTook anagingstandupQuickQuestion- Itwas not aquickquestionIt was apermissionsissueScreenshotstaken onphonecameraRestored adeleted pageand savedthe dayHelpedout a teammate inslackEscalationIt was aninternalnetworkissue.Howto BuyCan you seemy screenright now -on a normalcallThe solutionwas topublish theunpublishedpage.Phonecall over30 minsSubmitteda tip andtrickReopens anold ticketrather thansending anew oneSaid happyto help to 3clients onthe phone.ClaimRequiredUrgentnotUrgentSameCustomerSameDayTakes 3Urgentsin a weekWhoBroke it?It was thereporter."My Teamaren'ttechnical"Editing onthe pre-launchURLDomainissues - itwas theirDNSWants us toset up theirGoogleanalyticsaccountDo youneed mycustomerID?URL to thepage notincluded/knownLoggeda newbugGets puton hold bythe clientDid amissedcallbackTook anagingstandupQuickQuestion- Itwas not aquickquestionIt was apermissionsissueScreenshotstaken onphonecameraRestored adeleted pageand savedthe dayHelpedout a teammate inslack

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation
  2. It was an internal network issue.
  3. How to Buy
  4. Can you see my screen right now - on a normal call
  5. The solution was to publish the unpublished page.
  6. Phone call over 30 mins
  7. Submitted a tip and trick
  8. Reopens an old ticket rather than sending a new one
  9. Said happy to help to 3 clients on the phone.
  10. Claim Required
  11. Urgent not Urgent
  12. Same Customer Same Day
  13. Takes 3 Urgents in a week
  14. Who Broke it? It was the reporter.
  15. "My Team aren't technical"
  16. Editing on the pre-launch URL
  17. Domain issues - it was their DNS
  18. Wants us to set up their Google analytics account
  19. Do you need my customer ID?
  20. URL to the page not included/known
  21. Logged a new bug
  22. Gets put on hold by the client
  23. Did a missed callback
  24. Took an aging standup
  25. Quick Question- It was not a quick question
  26. It was a permissions issue
  27. Screenshots taken on phone camera
  28. Restored a deleted page and saved the day
  29. Helped out a team mate in slack