Can you seemy screenright now -on a normalcallIt was aninternalnetworkissue.QuickQuestion- Itwas not aquickquestionReopens anold ticketrather thansending anew oneSubmitteda tip andtrickGets puton hold bythe clientTakes 3Urgentsin a weekLoggeda newbugUrgentnotUrgentSaid happyto help to 3clients onthe phone."My Teamaren'ttechnical"Took anagingstandupSameCustomerSameDayIt was apermissionsissueClaimRequiredWhoBroke it?It was thereporter.Phonecall over30 minsThe solutionwas topublish theunpublishedpage.EscalationHowto BuyScreenshotstaken onphonecameraDo youneed mycustomerID?Wants us toset up theirGoogleanalyticsaccountDomainissues - itwas theirDNSEditing onthe pre-launchURLURL to thepage notincluded/knownRestored adeleted pageand savedthe dayDid amissedcallbackHelpedout a teammate inslackCan you seemy screenright now -on a normalcallIt was aninternalnetworkissue.QuickQuestion- Itwas not aquickquestionReopens anold ticketrather thansending anew oneSubmitteda tip andtrickGets puton hold bythe clientTakes 3Urgentsin a weekLoggeda newbugUrgentnotUrgentSaid happyto help to 3clients onthe phone."My Teamaren'ttechnical"Took anagingstandupSameCustomerSameDayIt was apermissionsissueClaimRequiredWhoBroke it?It was thereporter.Phonecall over30 minsThe solutionwas topublish theunpublishedpage.EscalationHowto BuyScreenshotstaken onphonecameraDo youneed mycustomerID?Wants us toset up theirGoogleanalyticsaccountDomainissues - itwas theirDNSEditing onthe pre-launchURLURL to thepage notincluded/knownRestored adeleted pageand savedthe dayDid amissedcallbackHelpedout a teammate inslack

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you see my screen right now - on a normal call
  2. It was an internal network issue.
  3. Quick Question- It was not a quick question
  4. Reopens an old ticket rather than sending a new one
  5. Submitted a tip and trick
  6. Gets put on hold by the client
  7. Takes 3 Urgents in a week
  8. Logged a new bug
  9. Urgent not Urgent
  10. Said happy to help to 3 clients on the phone.
  11. "My Team aren't technical"
  12. Took an aging standup
  13. Same Customer Same Day
  14. It was a permissions issue
  15. Claim Required
  16. Who Broke it? It was the reporter.
  17. Phone call over 30 mins
  18. The solution was to publish the unpublished page.
  19. Escalation
  20. How to Buy
  21. Screenshots taken on phone camera
  22. Do you need my customer ID?
  23. Wants us to set up their Google analytics account
  24. Domain issues - it was their DNS
  25. Editing on the pre-launch URL
  26. URL to the page not included/known
  27. Restored a deleted page and saved the day
  28. Did a missed callback
  29. Helped out a team mate in slack