The solutionwas topublish theunpublishedpage.Phonecall over30 minsSubmitteda tip andtrickReopens anold ticketrather thansending anew oneRestored adeleted pageand savedthe dayDomainissues - itwas theirDNSWants us toset up theirGoogleanalyticsaccountTakes 3Urgentsin a weekSameCustomerSameDayUrgentnotUrgentCan you seemy screenright now -on a normalcallScreenshotstaken onphonecameraURL to thepage notincluded/known"My Teamaren'ttechnical"Do youneed mycustomerID?Did amissedcallbackEscalationGets puton hold bythe clientTook anagingstandupQuickQuestion- Itwas not aquickquestionIt was apermissionsissueSaid happyto help to 3clients onthe phone.WhoBroke it?It was thereporter.Loggeda newbugIt was aninternalnetworkissue.Helpedout a teammate inslackClaimRequiredHowto BuyEditing onthe pre-launchURLThe solutionwas topublish theunpublishedpage.Phonecall over30 minsSubmitteda tip andtrickReopens anold ticketrather thansending anew oneRestored adeleted pageand savedthe dayDomainissues - itwas theirDNSWants us toset up theirGoogleanalyticsaccountTakes 3Urgentsin a weekSameCustomerSameDayUrgentnotUrgentCan you seemy screenright now -on a normalcallScreenshotstaken onphonecameraURL to thepage notincluded/known"My Teamaren'ttechnical"Do youneed mycustomerID?Did amissedcallbackEscalationGets puton hold bythe clientTook anagingstandupQuickQuestion- Itwas not aquickquestionIt was apermissionsissueSaid happyto help to 3clients onthe phone.WhoBroke it?It was thereporter.Loggeda newbugIt was aninternalnetworkissue.Helpedout a teammate inslackClaimRequiredHowto BuyEditing onthe pre-launchURL

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The solution was to publish the unpublished page.
  2. Phone call over 30 mins
  3. Submitted a tip and trick
  4. Reopens an old ticket rather than sending a new one
  5. Restored a deleted page and saved the day
  6. Domain issues - it was their DNS
  7. Wants us to set up their Google analytics account
  8. Takes 3 Urgents in a week
  9. Same Customer Same Day
  10. Urgent not Urgent
  11. Can you see my screen right now - on a normal call
  12. Screenshots taken on phone camera
  13. URL to the page not included/known
  14. "My Team aren't technical"
  15. Do you need my customer ID?
  16. Did a missed callback
  17. Escalation
  18. Gets put on hold by the client
  19. Took an aging standup
  20. Quick Question- It was not a quick question
  21. It was a permissions issue
  22. Said happy to help to 3 clients on the phone.
  23. Who Broke it? It was the reporter.
  24. Logged a new bug
  25. It was an internal network issue.
  26. Helped out a team mate in slack
  27. Claim Required
  28. How to Buy
  29. Editing on the pre-launch URL