Customerplaced onholdQueryraised toanotherteamPromoteHelpCentreEmailaddressUsecustomer'snameagainDateof birthHi[NAME]VerbalnodFirstline ofaddressPostcodeThankedforcallingPromoteTrustPilotCustomerplaced onholdQueryraised toanotherteamPromoteHelpCentreEmailaddressUsecustomer'snameagainDateof birthHi[NAME]VerbalnodFirstline ofaddressPostcodeThankedforcallingPromoteTrustPilot

Call Marking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer placed on hold
  2. Query raised to another team
  3. Promote Help Centre
  4. Email address
  5. Use customer's name again
  6. Date of birth
  7. Hi [NAME]
  8. Verbal nod
  9. First line of address
  10. Postcode
  11. Thanked for calling
  12. Promote Trust Pilot