Workout/DefaultProcessCall Txfer/DisconnectedMobileBankingOnlineBankingPaymentAssistanceAccount/LoanIssueOriginationsCreditReportingPayments/PayoffsStatementsEscrowIVREmployeeMisconductFeesCallHandling/TreatmentFinancialCenterWorkout/DefaultProcessCall Txfer/DisconnectedMobileBankingOnlineBankingPaymentAssistanceAccount/LoanIssueOriginationsCreditReportingPayments/PayoffsStatementsEscrowIVREmployeeMisconductFeesCallHandling/TreatmentFinancialCenter

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workout/ Default Process
  2. Call Txfer/ Disconnected
  3. Mobile Banking
  4. Online Banking
  5. Payment Assistance
  6. Account/ Loan Issue
  7. Originations
  8. Credit Reporting
  9. Payments/ Payoffs
  10. Statements
  11. Escrow
  12. IVR
  13. Employee Misconduct
  14. Fees
  15. Call Handling/ Treatment
  16. Financial Center