Workout/DefaultProcessCallHandling/TreatmentOnlineBankingFeesStatementsPayments/PayoffsPaymentAssistanceIVRFinancialCenterOriginationsMobileBankingCreditReportingCall Txfer/DisconnectedEscrowAccount/LoanIssueEmployeeMisconductWorkout/DefaultProcessCallHandling/TreatmentOnlineBankingFeesStatementsPayments/PayoffsPaymentAssistanceIVRFinancialCenterOriginationsMobileBankingCreditReportingCall Txfer/DisconnectedEscrowAccount/LoanIssueEmployeeMisconduct

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workout/ Default Process
  2. Call Handling/ Treatment
  3. Online Banking
  4. Fees
  5. Statements
  6. Payments/ Payoffs
  7. Payment Assistance
  8. IVR
  9. Financial Center
  10. Originations
  11. Mobile Banking
  12. Credit Reporting
  13. Call Txfer/ Disconnected
  14. Escrow
  15. Account/ Loan Issue
  16. Employee Misconduct