EmployeeMisconductMobileBankingCreditReportingOriginationsAccount/LoanIssuePayments/PayoffsFeesFinancialCenterPaymentAssistanceEscrowOnlineBankingIVRCallHandling/TreatmentStatementsWorkout/DefaultProcessCall Txfer/DisconnectedEmployeeMisconductMobileBankingCreditReportingOriginationsAccount/LoanIssuePayments/PayoffsFeesFinancialCenterPaymentAssistanceEscrowOnlineBankingIVRCallHandling/TreatmentStatementsWorkout/DefaultProcessCall Txfer/Disconnected

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Employee Misconduct
  2. Mobile Banking
  3. Credit Reporting
  4. Originations
  5. Account/ Loan Issue
  6. Payments/ Payoffs
  7. Fees
  8. Financial Center
  9. Payment Assistance
  10. Escrow
  11. Online Banking
  12. IVR
  13. Call Handling/ Treatment
  14. Statements
  15. Workout/ Default Process
  16. Call Txfer/ Disconnected