IVRStatementsCallHandling/TreatmentFeesWorkout/DefaultProcessOnlineBankingPaymentAssistanceMobileBankingEmployeeMisconductFinancialCenterEscrowCreditReportingCall Txfer/DisconnectedAccount/LoanIssueOriginationsPayments/PayoffsIVRStatementsCallHandling/TreatmentFeesWorkout/DefaultProcessOnlineBankingPaymentAssistanceMobileBankingEmployeeMisconductFinancialCenterEscrowCreditReportingCall Txfer/DisconnectedAccount/LoanIssueOriginationsPayments/Payoffs

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IVR
  2. Statements
  3. Call Handling/ Treatment
  4. Fees
  5. Workout/ Default Process
  6. Online Banking
  7. Payment Assistance
  8. Mobile Banking
  9. Employee Misconduct
  10. Financial Center
  11. Escrow
  12. Credit Reporting
  13. Call Txfer/ Disconnected
  14. Account/ Loan Issue
  15. Originations
  16. Payments/ Payoffs