Workout/DefaultProcessPaymentAssistanceOnlineBankingCallHandling/TreatmentIVRMobileBankingCall Txfer/DisconnectedFinancialCenterCreditReportingOriginationsEscrowFeesStatementsPayments/PayoffsEmployeeMisconductAccount/LoanIssueWorkout/DefaultProcessPaymentAssistanceOnlineBankingCallHandling/TreatmentIVRMobileBankingCall Txfer/DisconnectedFinancialCenterCreditReportingOriginationsEscrowFeesStatementsPayments/PayoffsEmployeeMisconductAccount/LoanIssue

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workout/ Default Process
  2. Payment Assistance
  3. Online Banking
  4. Call Handling/ Treatment
  5. IVR
  6. Mobile Banking
  7. Call Txfer/ Disconnected
  8. Financial Center
  9. Credit Reporting
  10. Originations
  11. Escrow
  12. Fees
  13. Statements
  14. Payments/ Payoffs
  15. Employee Misconduct
  16. Account/ Loan Issue