IVREscrowPayments/PayoffsStatementsFeesOnlineBankingMobileBankingAccount/LoanIssueCreditReportingFinancialCenterWorkout/DefaultProcessEmployeeMisconductCallHandling/TreatmentCall Txfer/DisconnectedPaymentAssistanceOriginationsIVREscrowPayments/PayoffsStatementsFeesOnlineBankingMobileBankingAccount/LoanIssueCreditReportingFinancialCenterWorkout/DefaultProcessEmployeeMisconductCallHandling/TreatmentCall Txfer/DisconnectedPaymentAssistanceOriginations

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IVR
  2. Escrow
  3. Payments/ Payoffs
  4. Statements
  5. Fees
  6. Online Banking
  7. Mobile Banking
  8. Account/ Loan Issue
  9. Credit Reporting
  10. Financial Center
  11. Workout/ Default Process
  12. Employee Misconduct
  13. Call Handling/ Treatment
  14. Call Txfer/ Disconnected
  15. Payment Assistance
  16. Originations