OnlineBankingIVRFinancialCenterCallHandling/TreatmentAccount/LoanIssueEmployeeMisconductStatementsMobileBankingWorkout/DefaultProcessPaymentAssistanceCall Txfer/DisconnectedFeesPayments/PayoffsOriginationsEscrowCreditReportingOnlineBankingIVRFinancialCenterCallHandling/TreatmentAccount/LoanIssueEmployeeMisconductStatementsMobileBankingWorkout/DefaultProcessPaymentAssistanceCall Txfer/DisconnectedFeesPayments/PayoffsOriginationsEscrowCreditReporting

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Online Banking
  2. IVR
  3. Financial Center
  4. Call Handling/ Treatment
  5. Account/ Loan Issue
  6. Employee Misconduct
  7. Statements
  8. Mobile Banking
  9. Workout/ Default Process
  10. Payment Assistance
  11. Call Txfer/ Disconnected
  12. Fees
  13. Payments/ Payoffs
  14. Originations
  15. Escrow
  16. Credit Reporting