Do everystep ofGUESTX2Have acustomer trya wine onthe tastingtablePassSte'sproductquizSuggest aSauvignonBlancalternative toa customerSell anon-mainlineginApproach 5+customers andask if they needhelp over thecourse of a shiftDo everystep ofGUESTUpsellfrom aProseccoSell ascotchSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleHelp acustomerout totheir carSell avintagesparklingwineSell apremiumIrish whiskey(Over 40euro)Sell a finewine(Over 40euro)Help acustomerpick out acraft beerTry one of theKinnegars onpromotionand describeit to SteWrap abottle foracustomerDescribe aMarlboroughSauvignon toa customerDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteTry both wineson the tastingtable and sellone of them tocustomersSell aGermanwineSell yourstaff pickproductRecommenda bottle ofSpanishwine to acustomerRecommenda winepairing for afood for asaleDo everystep ofGUESTX2Have acustomer trya wine onthe tastingtablePassSte'sproductquizSuggest aSauvignonBlancalternative toa customerSell anon-mainlineginApproach 5+customers andask if they needhelp over thecourse of a shiftDo everystep ofGUESTUpsellfrom aProseccoSell ascotchSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleHelp acustomerout totheir carSell avintagesparklingwineSell apremiumIrish whiskey(Over 40euro)Sell a finewine(Over 40euro)Help acustomerpick out acraft beerTry one of theKinnegars onpromotionand describeit to SteWrap abottle foracustomerDescribe aMarlboroughSauvignon toa customerDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteTry both wineson the tastingtable and sellone of them tocustomersSell aGermanwineSell yourstaff pickproductRecommenda bottle ofSpanishwine to acustomerRecommenda winepairing for afood for asale

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do every step of GUEST X2
  2. Have a customer try a wine on the tasting table
  3. Pass Ste's product quiz
  4. Suggest a Sauvignon Blanc alternative to a customer
  5. Sell a non-mainline gin
  6. Approach 5+ customers and ask if they need help over the course of a shift
  7. Do every step of GUEST
  8. Upsell from a Prosecco
  9. Sell a scotch
  10. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  11. Help a customer out to their car
  12. Sell a vintage sparkling wine
  13. Sell a premium Irish whiskey (Over 40 euro)
  14. Sell a fine wine (Over 40 euro)
  15. Help a customer pick out a craft beer
  16. Try one of the Kinnegars on promotion and describe it to Ste
  17. Wrap a bottle for a customer
  18. Describe a Marlborough Sauvignon to a customer
  19. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  20. Try both wines on the tasting table and sell one of them to customers
  21. Sell a German wine
  22. Sell your staff pick product
  23. Recommend a bottle of Spanish wine to a customer
  24. Recommend a wine pairing for a food for a sale