Try both wineson the tastingtable and sellone of them tocustomersSell anon-mainlineginWrap abottle foracustomerSell ascotchRecommenda bottle ofSpanishwine to acustomerDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteTry one of theKinnegars onpromotionand describeit to SteDo everystep ofGUESTX2Suggest aSauvignonBlancalternative toa customerSell aGermanwineSell apremiumIrish whiskey(Over 40euro)Upsellfrom aProseccoSell a finewine(Over 40euro)PassSte'sproductquizHave acustomer trya wine onthe tastingtableDescribe aMarlboroughSauvignon toa customerDo everystep ofGUESTSell yourstaff pickproductRecommenda winepairing for afood for asaleSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleHelp acustomerpick out acraft beerHelp acustomerout totheir carApproach 5+customers andask if they needhelp over thecourse of a shiftSell avintagesparklingwineTry both wineson the tastingtable and sellone of them tocustomersSell anon-mainlineginWrap abottle foracustomerSell ascotchRecommenda bottle ofSpanishwine to acustomerDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteTry one of theKinnegars onpromotionand describeit to SteDo everystep ofGUESTX2Suggest aSauvignonBlancalternative toa customerSell aGermanwineSell apremiumIrish whiskey(Over 40euro)Upsellfrom aProseccoSell a finewine(Over 40euro)PassSte'sproductquizHave acustomer trya wine onthe tastingtableDescribe aMarlboroughSauvignon toa customerDo everystep ofGUESTSell yourstaff pickproductRecommenda winepairing for afood for asaleSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleHelp acustomerpick out acraft beerHelp acustomerout totheir carApproach 5+customers andask if they needhelp over thecourse of a shiftSell avintagesparklingwine

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Try both wines on the tasting table and sell one of them to customers
  2. Sell a non-mainline gin
  3. Wrap a bottle for a customer
  4. Sell a scotch
  5. Recommend a bottle of Spanish wine to a customer
  6. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  7. Try one of the Kinnegars on promotion and describe it to Ste
  8. Do every step of GUEST X2
  9. Suggest a Sauvignon Blanc alternative to a customer
  10. Sell a German wine
  11. Sell a premium Irish whiskey (Over 40 euro)
  12. Upsell from a Prosecco
  13. Sell a fine wine (Over 40 euro)
  14. Pass Ste's product quiz
  15. Have a customer try a wine on the tasting table
  16. Describe a Marlborough Sauvignon to a customer
  17. Do every step of GUEST
  18. Sell your staff pick product
  19. Recommend a wine pairing for a food for a sale
  20. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  21. Help a customer pick out a craft beer
  22. Help a customer out to their car
  23. Approach 5+ customers and ask if they need help over the course of a shift
  24. Sell a vintage sparkling wine