Wrap abottle foracustomerApproach 5+customers andask if they needhelp over thecourse of a shiftSell avintagesparklingwineHelp acustomerout totheir carSell aGermanwineSuggest aSauvignonBlancalternative toa customerPassSte'sproductquizDescribe aMarlboroughSauvignon toa customerSell ascotchSell yourstaff pickproductSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleSell a finewine(Over 40euro)Try both wineson the tastingtable and sellone of them tocustomersDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteDo everystep ofGUESTX2Sell anon-mainlineginHave acustomer trya wine onthe tastingtableRecommenda winepairing for afood for asaleUpsellfrom aProseccoTry one of theKinnegars onpromotionand describeit to SteHelp acustomerpick out acraft beerDo everystep ofGUESTSell apremiumIrish whiskey(Over 40euro)Recommenda bottle ofSpanishwine to acustomerWrap abottle foracustomerApproach 5+customers andask if they needhelp over thecourse of a shiftSell avintagesparklingwineHelp acustomerout totheir carSell aGermanwineSuggest aSauvignonBlancalternative toa customerPassSte'sproductquizDescribe aMarlboroughSauvignon toa customerSell ascotchSell yourstaff pickproductSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleSell a finewine(Over 40euro)Try both wineson the tastingtable and sellone of them tocustomersDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteDo everystep ofGUESTX2Sell anon-mainlineginHave acustomer trya wine onthe tastingtableRecommenda winepairing for afood for asaleUpsellfrom aProseccoTry one of theKinnegars onpromotionand describeit to SteHelp acustomerpick out acraft beerDo everystep ofGUESTSell apremiumIrish whiskey(Over 40euro)Recommenda bottle ofSpanishwine to acustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrap a bottle for a customer
  2. Approach 5+ customers and ask if they need help over the course of a shift
  3. Sell a vintage sparkling wine
  4. Help a customer out to their car
  5. Sell a German wine
  6. Suggest a Sauvignon Blanc alternative to a customer
  7. Pass Ste's product quiz
  8. Describe a Marlborough Sauvignon to a customer
  9. Sell a scotch
  10. Sell your staff pick product
  11. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  12. Sell a fine wine (Over 40 euro)
  13. Try both wines on the tasting table and sell one of them to customers
  14. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  15. Do every step of GUEST X2
  16. Sell a non-mainline gin
  17. Have a customer try a wine on the tasting table
  18. Recommend a wine pairing for a food for a sale
  19. Upsell from a Prosecco
  20. Try one of the Kinnegars on promotion and describe it to Ste
  21. Help a customer pick out a craft beer
  22. Do every step of GUEST
  23. Sell a premium Irish whiskey (Over 40 euro)
  24. Recommend a bottle of Spanish wine to a customer