Have acustomer trya wine onthe tastingtableTry one of theKinnegars onpromotionand describeit to SteSell aGermanwineSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleRecommenda bottle ofSpanishwine to acustomerSell yourstaff pickproductWrap abottle foracustomerDo everystep ofGUESTX2PassSte'sproductquizDo everystep ofGUESTSell anon-mainlineginSuggest aSauvignonBlancalternative toa customerSell avintagesparklingwineApproach 5+customers andask if they needhelp over thecourse of a shiftSell apremiumIrish whiskey(Over 40euro)Help acustomerout totheir carUpsellfrom aProseccoHelp acustomerpick out acraft beerSell a finewine(Over 40euro)Sell ascotchTry both wineson the tastingtable and sellone of them tocustomersDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteRecommenda winepairing for afood for asaleDescribe aMarlboroughSauvignon toa customerHave acustomer trya wine onthe tastingtableTry one of theKinnegars onpromotionand describeit to SteSell aGermanwineSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleRecommenda bottle ofSpanishwine to acustomerSell yourstaff pickproductWrap abottle foracustomerDo everystep ofGUESTX2PassSte'sproductquizDo everystep ofGUESTSell anon-mainlineginSuggest aSauvignonBlancalternative toa customerSell avintagesparklingwineApproach 5+customers andask if they needhelp over thecourse of a shiftSell apremiumIrish whiskey(Over 40euro)Help acustomerout totheir carUpsellfrom aProseccoHelp acustomerpick out acraft beerSell a finewine(Over 40euro)Sell ascotchTry both wineson the tastingtable and sellone of them tocustomersDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteRecommenda winepairing for afood for asaleDescribe aMarlboroughSauvignon toa customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a customer try a wine on the tasting table
  2. Try one of the Kinnegars on promotion and describe it to Ste
  3. Sell a German wine
  4. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  5. Recommend a bottle of Spanish wine to a customer
  6. Sell your staff pick product
  7. Wrap a bottle for a customer
  8. Do every step of GUEST X2
  9. Pass Ste's product quiz
  10. Do every step of GUEST
  11. Sell a non-mainline gin
  12. Suggest a Sauvignon Blanc alternative to a customer
  13. Sell a vintage sparkling wine
  14. Approach 5+ customers and ask if they need help over the course of a shift
  15. Sell a premium Irish whiskey (Over 40 euro)
  16. Help a customer out to their car
  17. Upsell from a Prosecco
  18. Help a customer pick out a craft beer
  19. Sell a fine wine (Over 40 euro)
  20. Sell a scotch
  21. Try both wines on the tasting table and sell one of them to customers
  22. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  23. Recommend a wine pairing for a food for a sale
  24. Describe a Marlborough Sauvignon to a customer