Describe aMarlboroughSauvignon toa customerUpsellfrom aProseccoApproach 5+customers andask if they needhelp over thecourse of a shiftTry one of theKinnegars onpromotionand describeit to SteWrap abottle foracustomerSell ascotchDo everystep ofGUESTX2Recommenda winepairing for afood for asaleSell apremiumIrish whiskey(Over 40euro)Try both wineson the tastingtable and sellone of them tocustomersSuggest aSauvignonBlancalternative toa customerRecommenda bottle ofSpanishwine to acustomerHelp acustomerout totheir carSell anon-mainlineginSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleDo everystep ofGUESTHave acustomer trya wine onthe tastingtableDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteSell a finewine(Over 40euro)Sell avintagesparklingwineSell aGermanwineSell yourstaff pickproductHelp acustomerpick out acraft beerPassSte'sproductquizDescribe aMarlboroughSauvignon toa customerUpsellfrom aProseccoApproach 5+customers andask if they needhelp over thecourse of a shiftTry one of theKinnegars onpromotionand describeit to SteWrap abottle foracustomerSell ascotchDo everystep ofGUESTX2Recommenda winepairing for afood for asaleSell apremiumIrish whiskey(Over 40euro)Try both wineson the tastingtable and sellone of them tocustomersSuggest aSauvignonBlancalternative toa customerRecommenda bottle ofSpanishwine to acustomerHelp acustomerout totheir carSell anon-mainlineginSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleDo everystep ofGUESTHave acustomer trya wine onthe tastingtableDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteSell a finewine(Over 40euro)Sell avintagesparklingwineSell aGermanwineSell yourstaff pickproductHelp acustomerpick out acraft beerPassSte'sproductquiz

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Describe a Marlborough Sauvignon to a customer
  2. Upsell from a Prosecco
  3. Approach 5+ customers and ask if they need help over the course of a shift
  4. Try one of the Kinnegars on promotion and describe it to Ste
  5. Wrap a bottle for a customer
  6. Sell a scotch
  7. Do every step of GUEST X2
  8. Recommend a wine pairing for a food for a sale
  9. Sell a premium Irish whiskey (Over 40 euro)
  10. Try both wines on the tasting table and sell one of them to customers
  11. Suggest a Sauvignon Blanc alternative to a customer
  12. Recommend a bottle of Spanish wine to a customer
  13. Help a customer out to their car
  14. Sell a non-mainline gin
  15. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  16. Do every step of GUEST
  17. Have a customer try a wine on the tasting table
  18. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  19. Sell a fine wine (Over 40 euro)
  20. Sell a vintage sparkling wine
  21. Sell a German wine
  22. Sell your staff pick product
  23. Help a customer pick out a craft beer
  24. Pass Ste's product quiz