Sell aGermanwineDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteSell anon-mainlineginRecommenda winepairing for afood for asaleTry both wineson the tastingtable and sellone of them tocustomersSuggest aSauvignonBlancalternative toa customerSell avintagesparklingwineDescribe aMarlboroughSauvignon toa customerSell ascotchSell apremiumIrish whiskey(Over 40euro)Wrap abottle foracustomerSell a finewine(Over 40euro)PassSte'sproductquizSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleSell yourstaff pickproductHave acustomer trya wine onthe tastingtableHelp acustomerpick out acraft beerDo everystep ofGUESTX2Approach 5+customers andask if they needhelp over thecourse of a shiftDo everystep ofGUESTHelp acustomerout totheir carTry one of theKinnegars onpromotionand describeit to SteUpsellfrom aProseccoRecommenda bottle ofSpanishwine to acustomerSell aGermanwineDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteSell anon-mainlineginRecommenda winepairing for afood for asaleTry both wineson the tastingtable and sellone of them tocustomersSuggest aSauvignonBlancalternative toa customerSell avintagesparklingwineDescribe aMarlboroughSauvignon toa customerSell ascotchSell apremiumIrish whiskey(Over 40euro)Wrap abottle foracustomerSell a finewine(Over 40euro)PassSte'sproductquizSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleSell yourstaff pickproductHave acustomer trya wine onthe tastingtableHelp acustomerpick out acraft beerDo everystep ofGUESTX2Approach 5+customers andask if they needhelp over thecourse of a shiftDo everystep ofGUESTHelp acustomerout totheir carTry one of theKinnegars onpromotionand describeit to SteUpsellfrom aProseccoRecommenda bottle ofSpanishwine to acustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sell a German wine
  2. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  3. Sell a non-mainline gin
  4. Recommend a wine pairing for a food for a sale
  5. Try both wines on the tasting table and sell one of them to customers
  6. Suggest a Sauvignon Blanc alternative to a customer
  7. Sell a vintage sparkling wine
  8. Describe a Marlborough Sauvignon to a customer
  9. Sell a scotch
  10. Sell a premium Irish whiskey (Over 40 euro)
  11. Wrap a bottle for a customer
  12. Sell a fine wine (Over 40 euro)
  13. Pass Ste's product quiz
  14. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  15. Sell your staff pick product
  16. Have a customer try a wine on the tasting table
  17. Help a customer pick out a craft beer
  18. Do every step of GUEST X2
  19. Approach 5+ customers and ask if they need help over the course of a shift
  20. Do every step of GUEST
  21. Help a customer out to their car
  22. Try one of the Kinnegars on promotion and describe it to Ste
  23. Upsell from a Prosecco
  24. Recommend a bottle of Spanish wine to a customer