Do everystep ofGUESTUpsellfrom aProseccoSell avintagesparklingwineDo everystep ofGUESTX2Recommenda bottle ofSpanishwine to acustomerSell yourstaff pickproductHelp acustomerpick out acraft beerTry one of theKinnegars onpromotionand describeit to SteSuggest aSauvignonBlancalternative toa customerSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleSell anon-mainlineginWrap abottle foracustomerSell ascotchSell apremiumIrish whiskey(Over 40euro)Help acustomerout totheir carRecommenda winepairing for afood for asalePassSte'sproductquizTry both wineson the tastingtable and sellone of them tocustomersApproach 5+customers andask if they needhelp over thecourse of a shiftDescribe aMarlboroughSauvignon toa customerSell a finewine(Over 40euro)Sell aGermanwineDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteHave acustomer trya wine onthe tastingtableDo everystep ofGUESTUpsellfrom aProseccoSell avintagesparklingwineDo everystep ofGUESTX2Recommenda bottle ofSpanishwine to acustomerSell yourstaff pickproductHelp acustomerpick out acraft beerTry one of theKinnegars onpromotionand describeit to SteSuggest aSauvignonBlancalternative toa customerSell one ofthe 'Hero'whiskeys inthe Irishwhiskey saleSell anon-mainlineginWrap abottle foracustomerSell ascotchSell apremiumIrish whiskey(Over 40euro)Help acustomerout totheir carRecommenda winepairing for afood for asalePassSte'sproductquizTry both wineson the tastingtable and sellone of them tocustomersApproach 5+customers andask if they needhelp over thecourse of a shiftDescribe aMarlboroughSauvignon toa customerSell a finewine(Over 40euro)Sell aGermanwineDescribe thekey differencesbetweenSancerre andPouilly-Fume toSteHave acustomer trya wine onthe tastingtable

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do every step of GUEST
  2. Upsell from a Prosecco
  3. Sell a vintage sparkling wine
  4. Do every step of GUEST X2
  5. Recommend a bottle of Spanish wine to a customer
  6. Sell your staff pick product
  7. Help a customer pick out a craft beer
  8. Try one of the Kinnegars on promotion and describe it to Ste
  9. Suggest a Sauvignon Blanc alternative to a customer
  10. Sell one of the 'Hero' whiskeys in the Irish whiskey sale
  11. Sell a non-mainline gin
  12. Wrap a bottle for a customer
  13. Sell a scotch
  14. Sell a premium Irish whiskey (Over 40 euro)
  15. Help a customer out to their car
  16. Recommend a wine pairing for a food for a sale
  17. Pass Ste's product quiz
  18. Try both wines on the tasting table and sell one of them to customers
  19. Approach 5+ customers and ask if they need help over the course of a shift
  20. Describe a Marlborough Sauvignon to a customer
  21. Sell a fine wine (Over 40 euro)
  22. Sell a German wine
  23. Describe the key differences between Sancerre and Pouilly-Fume to Ste
  24. Have a customer try a wine on the tasting table