UserkeepsskippingMFA setup"I'm not acomputerperson!""I have aQuick &/orSimpleQuestion"Ask acomplexQuestion.Answerswith"Yes"PrinterIssuesSolvedIssue byRebootingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I Havealwaysdone itthis way""Do I haveto do thisall thetime?"Has had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"Providesasset tagfor themonitor"But MyCoWorkerHasAccess"Can Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin sameday"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)"I know Ishould opena ticket,but..."Do I haveto be onthe phonefor this?IT Auraresolvesthe issue.URGENT!!!Doesn'trespond tophone ormessageForgotPasswordaftervacation"VPN isntWorking!"User notconnected tointernetUserkeepsskippingMFA setup"I'm not acomputerperson!""I have aQuick &/orSimpleQuestion"Ask acomplexQuestion.Answerswith"Yes"PrinterIssuesSolvedIssue byRebootingSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I Havealwaysdone itthis way""Do I haveto do thisall thetime?"Has had anissue formonths, butnow its arush"I have to goto a meetingsoon.""How Longwill this take?"Providesasset tagfor themonitor"But MyCoWorkerHasAccess"Can Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin sameday"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)"I know Ishould opena ticket,but..."Do I haveto be onthe phonefor this?IT Auraresolvesthe issue.URGENT!!!Doesn'trespond tophone ormessageForgotPasswordaftervacation"VPN isntWorking!"User notconnected tointernet

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User keeps skipping MFA setup
  2. "I'm not a computer person!"
  3. "I have a Quick &/or Simple Question"
  4. Ask a complex Question. Answers with"Yes"
  5. Printer Issues
  6. Solved Issue by Rebooting
  7. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  8. Reads my status "Don't direct message put in a ticket" Messages me anyway
  9. "I Have always done it this way"
  10. "Do I have to do this all the time?"
  11. Has had an issue for months, but now its a rush
  12. "I have to go to a meeting soon." "How Long will this take?"
  13. Provides asset tag for the monitor
  14. "But My CoWorker Has Access"
  15. Can You logoff your machine? Shutdown
  16. Calls back for same solution within same day
  17. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  18. Second monitor not working! (Cable is'nt plugged in all the way)
  19. "I know I should open a ticket, but..."
  20. Do I have to be on the phone for this?
  21. IT Aura resolves the issue.
  22. URGENT!!! Doesn't respond to phone or message
  23. Forgot Password after vacation
  24. "VPN isnt Working!" User not connected to internet