Has had anissue formonths, butnow its arushUserkeepsskippingMFA setupAsk acomplexQuestion.Answerswith"Yes"SolvedIssue byRebootingURGENT!!!Doesn'trespond tophone ormessage"VPN isntWorking!"User notconnected tointernet"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)PrinterIssuesProvidesasset tagfor themonitorCalls backfor samesolutionwithin samedayCan Youlogoff yourmachine?ShutdownDo I haveto be onthe phonefor this?"I'm not acomputerperson!"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywaySays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I know Ishould opena ticket,but..."IT Auraresolvesthe issue."I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"ForgotPasswordaftervacation"I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess""I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushUserkeepsskippingMFA setupAsk acomplexQuestion.Answerswith"Yes"SolvedIssue byRebootingURGENT!!!Doesn'trespond tophone ormessage"VPN isntWorking!"User notconnected tointernet"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)PrinterIssuesProvidesasset tagfor themonitorCalls backfor samesolutionwithin samedayCan Youlogoff yourmachine?ShutdownDo I haveto be onthe phonefor this?"I'm not acomputerperson!"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywaySays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I know Ishould opena ticket,but..."IT Auraresolvesthe issue."I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"ForgotPasswordaftervacation"I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess""I Havealwaysdone itthis way"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Has had an issue for months, but now its a rush
  2. User keeps skipping MFA setup
  3. Ask a complex Question. Answers with"Yes"
  4. Solved Issue by Rebooting
  5. URGENT!!! Doesn't respond to phone or message
  6. "VPN isnt Working!" User not connected to internet
  7. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  8. Second monitor not working! (Cable is'nt plugged in all the way)
  9. Printer Issues
  10. Provides asset tag for the monitor
  11. Calls back for same solution within same day
  12. Can You logoff your machine? Shutdown
  13. Do I have to be on the phone for this?
  14. "I'm not a computer person!"
  15. Reads my status "Don't direct message put in a ticket" Messages me anyway
  16. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  17. "I know I should open a ticket, but..."
  18. IT Aura resolves the issue.
  19. "I have a Quick &/or Simple Question"
  20. "Do I have to do this all the time?"
  21. Forgot Password after vacation
  22. "I have to go to a meeting soon." "How Long will this take?"
  23. "But My CoWorker Has Access"
  24. "I Have always done it this way"