Second monitornot working!(Cable is'ntplugged in allthe way)"I have to goto a meetingsoon.""How Longwill this take?""I have aQuick &/orSimpleQuestion"Do I haveto be onthe phonefor this?"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksUserkeepsskippingMFA setupIT Auraresolvesthe issue.SolvedIssue byRebootingForgotPasswordaftervacationReads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I'm not acomputerperson!"Has had anissue formonths, butnow its arush"VPN isntWorking!"User notconnected tointernetURGENT!!!Doesn'trespond tophone ormessage"I Havealwaysdone itthis way"Providesasset tagfor themonitor"But MyCoWorkerHasAccess""Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayPrinterIssuesCan Youlogoff yourmachine?Shutdown"I know Ishould opena ticket,but..."Ask acomplexQuestion.Answerswith"Yes"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Second monitornot working!(Cable is'ntplugged in allthe way)"I have to goto a meetingsoon.""How Longwill this take?""I have aQuick &/orSimpleQuestion"Do I haveto be onthe phonefor this?"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksUserkeepsskippingMFA setupIT Auraresolvesthe issue.SolvedIssue byRebootingForgotPasswordaftervacationReads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I'm not acomputerperson!"Has had anissue formonths, butnow its arush"VPN isntWorking!"User notconnected tointernetURGENT!!!Doesn'trespond tophone ormessage"I Havealwaysdone itthis way"Providesasset tagfor themonitor"But MyCoWorkerHasAccess""Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayPrinterIssuesCan Youlogoff yourmachine?Shutdown"I know Ishould opena ticket,but..."Ask acomplexQuestion.Answerswith"Yes"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Second monitor not working! (Cable is'nt plugged in all the way)
  2. "I have to go to a meeting soon." "How Long will this take?"
  3. "I have a Quick &/or Simple Question"
  4. Do I have to be on the phone for this?
  5. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  6. User keeps skipping MFA setup
  7. IT Aura resolves the issue.
  8. Solved Issue by Rebooting
  9. Forgot Password after vacation
  10. Reads my status "Don't direct message put in a ticket" Messages me anyway
  11. "I'm not a computer person!"
  12. Has had an issue for months, but now its a rush
  13. "VPN isnt Working!" User not connected to internet
  14. URGENT!!! Doesn't respond to phone or message
  15. "I Have always done it this way"
  16. Provides asset tag for the monitor
  17. "But My CoWorker Has Access"
  18. "Do I have to do this all the time?"
  19. Calls back for same solution within same day
  20. Printer Issues
  21. Can You logoff your machine? Shutdown
  22. "I know I should open a ticket, but..."
  23. Ask a complex Question. Answers with"Yes"
  24. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)