Has had anissue formonths, butnow its arushPrinterIssues"I Havealwaysdone itthis way"IT Auraresolvesthe issue.Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess"ForgotPasswordaftervacation"Do I haveto do thisall thetime?"Providesasset tagfor themonitorCalls backfor samesolutionwithin sameday"VPN isntWorking!"User notconnected tointernetAsk acomplexQuestion.Answerswith"Yes"Do I haveto be onthe phonefor this?"I have aQuick &/orSimpleQuestion"Can Youlogoff yourmachine?ShutdownUserkeepsskippingMFA setup"I know Ishould opena ticket,but..."URGENT!!!Doesn'trespond tophone ormessage"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)SolvedIssue byRebooting"I'm not acomputerperson!"Has had anissue formonths, butnow its arushPrinterIssues"I Havealwaysdone itthis way"IT Auraresolvesthe issue.Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I have to goto a meetingsoon.""How Longwill this take?""But MyCoWorkerHasAccess"ForgotPasswordaftervacation"Do I haveto do thisall thetime?"Providesasset tagfor themonitorCalls backfor samesolutionwithin sameday"VPN isntWorking!"User notconnected tointernetAsk acomplexQuestion.Answerswith"Yes"Do I haveto be onthe phonefor this?"I have aQuick &/orSimpleQuestion"Can Youlogoff yourmachine?ShutdownUserkeepsskippingMFA setup"I know Ishould opena ticket,but..."URGENT!!!Doesn'trespond tophone ormessage"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)SolvedIssue byRebooting"I'm not acomputerperson!"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had an issue for months, but now its a rush
  2. Printer Issues
  3. "I Have always done it this way"
  4. IT Aura resolves the issue.
  5. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  6. Reads my status "Don't direct message put in a ticket" Messages me anyway
  7. "I have to go to a meeting soon." "How Long will this take?"
  8. "But My CoWorker Has Access"
  9. Forgot Password after vacation
  10. "Do I have to do this all the time?"
  11. Provides asset tag for the monitor
  12. Calls back for same solution within same day
  13. "VPN isnt Working!" User not connected to internet
  14. Ask a complex Question. Answers with"Yes"
  15. Do I have to be on the phone for this?
  16. "I have a Quick &/or Simple Question"
  17. Can You logoff your machine? Shutdown
  18. User keeps skipping MFA setup
  19. "I know I should open a ticket, but..."
  20. URGENT!!! Doesn't respond to phone or message
  21. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  22. Second monitor not working! (Cable is'nt plugged in all the way)
  23. Solved Issue by Rebooting
  24. "I'm not a computer person!"