Has had anissue formonths, butnow its arushURGENT!!!Doesn'trespond tophone ormessage"But MyCoWorkerHasAccess"IT Auraresolvesthe issue.Calls backfor samesolutionwithin sameday"I know Ishould opena ticket,but...""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSolvedIssue byRebootingReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayUserkeepsskippingMFA setup"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitor"I'm not acomputerperson!""I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownSecond monitornot working!(Cable is'ntplugged in allthe way)"Do I haveto do thisall thetime?""VPN isntWorking!"User notconnected tointernetPrinterIssuesAsk acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Do I haveto be onthe phonefor this?"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushURGENT!!!Doesn'trespond tophone ormessage"But MyCoWorkerHasAccess"IT Auraresolvesthe issue.Calls backfor samesolutionwithin sameday"I know Ishould opena ticket,but...""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSolvedIssue byRebootingReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayUserkeepsskippingMFA setup"I have aQuick &/orSimpleQuestion"Providesasset tagfor themonitor"I'm not acomputerperson!""I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownSecond monitornot working!(Cable is'ntplugged in allthe way)"Do I haveto do thisall thetime?""VPN isntWorking!"User notconnected tointernetPrinterIssuesAsk acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacationSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Do I haveto be onthe phonefor this?"I Havealwaysdone itthis way"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had an issue for months, but now its a rush
  2. URGENT!!! Doesn't respond to phone or message
  3. "But My CoWorker Has Access"
  4. IT Aura resolves the issue.
  5. Calls back for same solution within same day
  6. "I know I should open a ticket, but..."
  7. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  8. Solved Issue by Rebooting
  9. Reads my status "Don't direct message put in a ticket" Messages me anyway
  10. User keeps skipping MFA setup
  11. "I have a Quick &/or Simple Question"
  12. Provides asset tag for the monitor
  13. "I'm not a computer person!"
  14. "I have to go to a meeting soon." "How Long will this take?"
  15. Can You logoff your machine? Shutdown
  16. Second monitor not working! (Cable is'nt plugged in all the way)
  17. "Do I have to do this all the time?"
  18. "VPN isnt Working!" User not connected to internet
  19. Printer Issues
  20. Ask a complex Question. Answers with"Yes"
  21. Forgot Password after vacation
  22. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  23. Do I have to be on the phone for this?
  24. "I Have always done it this way"