"I have aQuick &/orSimpleQuestion""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSolvedIssue byRebootingIT Auraresolvesthe issue.Has had anissue formonths, butnow its arush"VPN isntWorking!"User notconnected tointernetUserkeepsskippingMFA setupForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes""But MyCoWorkerHasAccess""I'm not acomputerperson!"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I know Ishould opena ticket,but...""Do I haveto do thisall thetime?"URGENT!!!Doesn'trespond tophone ormessageDo I haveto be onthe phonefor this?Calls backfor samesolutionwithin samedaySecond monitornot working!(Cable is'ntplugged in allthe way)Providesasset tagfor themonitor"I Havealwaysdone itthis way"PrinterIssues"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Can Youlogoff yourmachine?Shutdown"I have aQuick &/orSimpleQuestion""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSolvedIssue byRebootingIT Auraresolvesthe issue.Has had anissue formonths, butnow its arush"VPN isntWorking!"User notconnected tointernetUserkeepsskippingMFA setupForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes""But MyCoWorkerHasAccess""I'm not acomputerperson!"Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I know Ishould opena ticket,but...""Do I haveto do thisall thetime?"URGENT!!!Doesn'trespond tophone ormessageDo I haveto be onthe phonefor this?Calls backfor samesolutionwithin samedaySecond monitornot working!(Cable is'ntplugged in allthe way)Providesasset tagfor themonitor"I Havealwaysdone itthis way"PrinterIssues"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Can Youlogoff yourmachine?Shutdown

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have a Quick &/or Simple Question"
  2. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  3. Solved Issue by Rebooting
  4. IT Aura resolves the issue.
  5. Has had an issue for months, but now its a rush
  6. "VPN isnt Working!" User not connected to internet
  7. User keeps skipping MFA setup
  8. Forgot Password after vacation
  9. Ask a complex Question. Answers with"Yes"
  10. "But My CoWorker Has Access"
  11. "I'm not a computer person!"
  12. Reads my status "Don't direct message put in a ticket" Messages me anyway
  13. "I know I should open a ticket, but..."
  14. "Do I have to do this all the time?"
  15. URGENT!!! Doesn't respond to phone or message
  16. Do I have to be on the phone for this?
  17. Calls back for same solution within same day
  18. Second monitor not working! (Cable is'nt plugged in all the way)
  19. Provides asset tag for the monitor
  20. "I Have always done it this way"
  21. Printer Issues
  22. "I have to go to a meeting soon." "How Long will this take?"
  23. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  24. Can You logoff your machine? Shutdown