Has had anissue formonths, butnow its arushPrinterIssues"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes""I know Ishould opena ticket,but..."SolvedIssue byRebooting"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksCan Youlogoff yourmachine?ShutdownDo I haveto be onthe phonefor this?"I Havealwaysdone itthis way""But MyCoWorkerHasAccess""I'm not acomputerperson!"UserkeepsskippingMFA setup"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayReads mystatus "Don'tdirect messageput in a ticket"Messages meanywaySecond monitornot working!(Cable is'ntplugged in allthe way)Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)URGENT!!!Doesn'trespond tophone ormessageForgotPasswordaftervacation"VPN isntWorking!"User notconnected tointernetIT Auraresolvesthe issue.Providesasset tagfor themonitorHas had anissue formonths, butnow its arushPrinterIssues"I have to goto a meetingsoon.""How Longwill this take?"Ask acomplexQuestion.Answerswith"Yes""I know Ishould opena ticket,but..."SolvedIssue byRebooting"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksCan Youlogoff yourmachine?ShutdownDo I haveto be onthe phonefor this?"I Havealwaysdone itthis way""But MyCoWorkerHasAccess""I'm not acomputerperson!"UserkeepsskippingMFA setup"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayReads mystatus "Don'tdirect messageput in a ticket"Messages meanywaySecond monitornot working!(Cable is'ntplugged in allthe way)Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)URGENT!!!Doesn'trespond tophone ormessageForgotPasswordaftervacation"VPN isntWorking!"User notconnected tointernetIT Auraresolvesthe issue.Providesasset tagfor themonitor

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had an issue for months, but now its a rush
  2. Printer Issues
  3. "I have to go to a meeting soon." "How Long will this take?"
  4. Ask a complex Question. Answers with"Yes"
  5. "I know I should open a ticket, but..."
  6. Solved Issue by Rebooting
  7. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  8. Can You logoff your machine? Shutdown
  9. Do I have to be on the phone for this?
  10. "I Have always done it this way"
  11. "But My CoWorker Has Access"
  12. "I'm not a computer person!"
  13. User keeps skipping MFA setup
  14. "I have a Quick &/or Simple Question"
  15. "Do I have to do this all the time?"
  16. Calls back for same solution within same day
  17. Reads my status "Don't direct message put in a ticket" Messages me anyway
  18. Second monitor not working! (Cable is'nt plugged in all the way)
  19. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  20. URGENT!!! Doesn't respond to phone or message
  21. Forgot Password after vacation
  22. "VPN isnt Working!" User not connected to internet
  23. IT Aura resolves the issue.
  24. Provides asset tag for the monitor