Ask acomplexQuestion.Answerswith"Yes"Second monitornot working!(Cable is'ntplugged in allthe way)"But MyCoWorkerHasAccess""I know Ishould opena ticket,but..."Providesasset tagfor themonitorReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayCalls backfor samesolutionwithin sameday"I'm not acomputerperson!"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Do I haveto be onthe phonefor this?Has had anissue formonths, butnow its arushSolvedIssue byRebooting"I Havealwaysdone itthis way""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksForgotPasswordaftervacationIT Auraresolvesthe issue.PrinterIssuesUserkeepsskippingMFA setup"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?""VPN isntWorking!"User notconnected tointernet"I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownURGENT!!!Doesn'trespond tophone ormessageAsk acomplexQuestion.Answerswith"Yes"Second monitornot working!(Cable is'ntplugged in allthe way)"But MyCoWorkerHasAccess""I know Ishould opena ticket,but..."Providesasset tagfor themonitorReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayCalls backfor samesolutionwithin sameday"I'm not acomputerperson!"Says their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Do I haveto be onthe phonefor this?Has had anissue formonths, butnow its arushSolvedIssue byRebooting"I Havealwaysdone itthis way""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksForgotPasswordaftervacationIT Auraresolvesthe issue.PrinterIssuesUserkeepsskippingMFA setup"I have aQuick &/orSimpleQuestion""Do I haveto do thisall thetime?""VPN isntWorking!"User notconnected tointernet"I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownURGENT!!!Doesn'trespond tophone ormessage

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Ask a complex Question. Answers with"Yes"
  2. Second monitor not working! (Cable is'nt plugged in all the way)
  3. "But My CoWorker Has Access"
  4. "I know I should open a ticket, but..."
  5. Provides asset tag for the monitor
  6. Reads my status "Don't direct message put in a ticket" Messages me anyway
  7. Calls back for same solution within same day
  8. "I'm not a computer person!"
  9. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  10. Do I have to be on the phone for this?
  11. Has had an issue for months, but now its a rush
  12. Solved Issue by Rebooting
  13. "I Have always done it this way"
  14. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  15. Forgot Password after vacation
  16. IT Aura resolves the issue.
  17. Printer Issues
  18. User keeps skipping MFA setup
  19. "I have a Quick &/or Simple Question"
  20. "Do I have to do this all the time?"
  21. "VPN isnt Working!" User not connected to internet
  22. "I have to go to a meeting soon." "How Long will this take?"
  23. Can You logoff your machine? Shutdown
  24. URGENT!!! Doesn't respond to phone or message