"I'm not acomputerperson!""VPN isntWorking!"User notconnected tointernet"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacationProvidesasset tagfor themonitorSecond monitornot working!(Cable is'ntplugged in allthe way)Ask acomplexQuestion.Answerswith"Yes""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)URGENT!!!Doesn'trespond tophone ormessagePrinterIssues"But MyCoWorkerHasAccess""I know Ishould opena ticket,but..."Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayHas had anissue formonths, butnow its arush"I have aQuick &/orSimpleQuestion"Do I haveto be onthe phonefor this?SolvedIssue byRebootingUserkeepsskippingMFA setupIT Auraresolvesthe issue.Calls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"Can Youlogoff yourmachine?Shutdown"I'm not acomputerperson!""VPN isntWorking!"User notconnected tointernet"I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacationProvidesasset tagfor themonitorSecond monitornot working!(Cable is'ntplugged in allthe way)Ask acomplexQuestion.Answerswith"Yes""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)URGENT!!!Doesn'trespond tophone ormessagePrinterIssues"But MyCoWorkerHasAccess""I know Ishould opena ticket,but..."Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayHas had anissue formonths, butnow its arush"I have aQuick &/orSimpleQuestion"Do I haveto be onthe phonefor this?SolvedIssue byRebootingUserkeepsskippingMFA setupIT Auraresolvesthe issue.Calls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"Can Youlogoff yourmachine?Shutdown

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm not a computer person!"
  2. "VPN isnt Working!" User not connected to internet
  3. "I Have always done it this way"
  4. "I have to go to a meeting soon." "How Long will this take?"
  5. Forgot Password after vacation
  6. Provides asset tag for the monitor
  7. Second monitor not working! (Cable is'nt plugged in all the way)
  8. Ask a complex Question. Answers with"Yes"
  9. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  10. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  11. URGENT!!! Doesn't respond to phone or message
  12. Printer Issues
  13. "But My CoWorker Has Access"
  14. "I know I should open a ticket, but..."
  15. Reads my status "Don't direct message put in a ticket" Messages me anyway
  16. Has had an issue for months, but now its a rush
  17. "I have a Quick &/or Simple Question"
  18. Do I have to be on the phone for this?
  19. Solved Issue by Rebooting
  20. User keeps skipping MFA setup
  21. IT Aura resolves the issue.
  22. Calls back for same solution within same day
  23. "Do I have to do this all the time?"
  24. Can You logoff your machine? Shutdown