Has had anissue formonths, butnow its arush"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)"I know Ishould opena ticket,but..."Do I haveto be onthe phonefor this?UserkeepsskippingMFA setup"I'm not acomputerperson!""I have aQuick &/orSimpleQuestion""But MyCoWorkerHasAccess""Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes"Providesasset tagfor themonitor"VPN isntWorking!"User notconnected tointernetCan Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin samedaySolvedIssue byRebootingPrinterIssuesReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayForgotPasswordaftervacationIT Auraresolvesthe issue."I Havealwaysdone itthis way"URGENT!!!Doesn'trespond tophone ormessageSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arush"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)"I know Ishould opena ticket,but..."Do I haveto be onthe phonefor this?UserkeepsskippingMFA setup"I'm not acomputerperson!""I have aQuick &/orSimpleQuestion""But MyCoWorkerHasAccess""Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes"Providesasset tagfor themonitor"VPN isntWorking!"User notconnected tointernetCan Youlogoff yourmachine?ShutdownCalls backfor samesolutionwithin samedaySolvedIssue byRebootingPrinterIssuesReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayForgotPasswordaftervacationIT Auraresolvesthe issue."I Havealwaysdone itthis way"URGENT!!!Doesn'trespond tophone ormessageSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)"I have to goto a meetingsoon.""How Longwill this take?"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had an issue for months, but now its a rush
  2. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  3. Second monitor not working! (Cable is'nt plugged in all the way)
  4. "I know I should open a ticket, but..."
  5. Do I have to be on the phone for this?
  6. User keeps skipping MFA setup
  7. "I'm not a computer person!"
  8. "I have a Quick &/or Simple Question"
  9. "But My CoWorker Has Access"
  10. "Do I have to do this all the time?"
  11. Ask a complex Question. Answers with"Yes"
  12. Provides asset tag for the monitor
  13. "VPN isnt Working!" User not connected to internet
  14. Can You logoff your machine? Shutdown
  15. Calls back for same solution within same day
  16. Solved Issue by Rebooting
  17. Printer Issues
  18. Reads my status "Don't direct message put in a ticket" Messages me anyway
  19. Forgot Password after vacation
  20. IT Aura resolves the issue.
  21. "I Have always done it this way"
  22. URGENT!!! Doesn't respond to phone or message
  23. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  24. "I have to go to a meeting soon." "How Long will this take?"