Reads mystatus "Don'tdirect messageput in a ticket"Messages meanywayCan Youlogoff yourmachine?Shutdown"I have aQuick &/orSimpleQuestion"PrinterIssues"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)Providesasset tagfor themonitorAsk acomplexQuestion.Answerswith"Yes""I know Ishould opena ticket,but..."ForgotPasswordaftervacation"I'm not acomputerperson!""I Havealwaysdone itthis way"URGENT!!!Doesn'trespond tophone ormessage"But MyCoWorkerHasAccess"UserkeepsskippingMFA setupSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Has had anissue formonths, butnow its arushDo I haveto be onthe phonefor this?Calls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"SolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?"IT Auraresolvesthe issue."VPN isntWorking!"User notconnected tointernetReads mystatus "Don'tdirect messageput in a ticket"Messages meanywayCan Youlogoff yourmachine?Shutdown"I have aQuick &/orSimpleQuestion"PrinterIssues"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSecond monitornot working!(Cable is'ntplugged in allthe way)Providesasset tagfor themonitorAsk acomplexQuestion.Answerswith"Yes""I know Ishould opena ticket,but..."ForgotPasswordaftervacation"I'm not acomputerperson!""I Havealwaysdone itthis way"URGENT!!!Doesn'trespond tophone ormessage"But MyCoWorkerHasAccess"UserkeepsskippingMFA setupSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Has had anissue formonths, butnow its arushDo I haveto be onthe phonefor this?Calls backfor samesolutionwithin sameday"Do I haveto do thisall thetime?"SolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?"IT Auraresolvesthe issue."VPN isntWorking!"User notconnected tointernet

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reads my status "Don't direct message put in a ticket" Messages me anyway
  2. Can You logoff your machine? Shutdown
  3. "I have a Quick &/or Simple Question"
  4. Printer Issues
  5. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  6. Second monitor not working! (Cable is'nt plugged in all the way)
  7. Provides asset tag for the monitor
  8. Ask a complex Question. Answers with"Yes"
  9. "I know I should open a ticket, but..."
  10. Forgot Password after vacation
  11. "I'm not a computer person!"
  12. "I Have always done it this way"
  13. URGENT!!! Doesn't respond to phone or message
  14. "But My CoWorker Has Access"
  15. User keeps skipping MFA setup
  16. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  17. Has had an issue for months, but now its a rush
  18. Do I have to be on the phone for this?
  19. Calls back for same solution within same day
  20. "Do I have to do this all the time?"
  21. Solved Issue by Rebooting
  22. "I have to go to a meeting soon." "How Long will this take?"
  23. IT Aura resolves the issue.
  24. "VPN isnt Working!" User not connected to internet