Has had anissue formonths, butnow its arushCalls backfor samesolutionwithin samedaySolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?"PrinterIssuesIT Auraresolvesthe issue.URGENT!!!Doesn'trespond tophone ormessageSecond monitornot working!(Cable is'ntplugged in allthe way)Providesasset tagfor themonitor"Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion""I'm not acomputerperson!""VPN isntWorking!"User notconnected tointernet"I Havealwaysdone itthis way""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)UserkeepsskippingMFA setupAsk acomplexQuestion.Answerswith"Yes"Can Youlogoff yourmachine?ShutdownForgotPasswordaftervacation"I know Ishould opena ticket,but..."Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"But MyCoWorkerHasAccess"Do I haveto be onthe phonefor this?Has had anissue formonths, butnow its arushCalls backfor samesolutionwithin samedaySolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?"PrinterIssuesIT Auraresolvesthe issue.URGENT!!!Doesn'trespond tophone ormessageSecond monitornot working!(Cable is'ntplugged in allthe way)Providesasset tagfor themonitor"Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion""I'm not acomputerperson!""VPN isntWorking!"User notconnected tointernet"I Havealwaysdone itthis way""Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)UserkeepsskippingMFA setupAsk acomplexQuestion.Answerswith"Yes"Can Youlogoff yourmachine?ShutdownForgotPasswordaftervacation"I know Ishould opena ticket,but..."Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"But MyCoWorkerHasAccess"Do I haveto be onthe phonefor this?

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has had an issue for months, but now its a rush
  2. Calls back for same solution within same day
  3. Solved Issue by Rebooting
  4. "I have to go to a meeting soon." "How Long will this take?"
  5. Printer Issues
  6. IT Aura resolves the issue.
  7. URGENT!!! Doesn't respond to phone or message
  8. Second monitor not working! (Cable is'nt plugged in all the way)
  9. Provides asset tag for the monitor
  10. "Do I have to do this all the time?"
  11. "I have a Quick &/or Simple Question"
  12. "I'm not a computer person!"
  13. "VPN isnt Working!" User not connected to internet
  14. "I Have always done it this way"
  15. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  16. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  17. User keeps skipping MFA setup
  18. Ask a complex Question. Answers with"Yes"
  19. Can You logoff your machine? Shutdown
  20. Forgot Password after vacation
  21. "I know I should open a ticket, but..."
  22. Reads my status "Don't direct message put in a ticket" Messages me anyway
  23. "But My CoWorker Has Access"
  24. Do I have to be on the phone for this?