"I Havealwaysdone itthis way"Providesasset tagfor themonitorUserkeepsskippingMFA setupHas had anissue formonths, butnow its arushSecond monitornot working!(Cable is'ntplugged in allthe way)URGENT!!!Doesn'trespond tophone ormessage"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)SolvedIssue byRebooting"I know Ishould opena ticket,but...""But MyCoWorkerHasAccess""I have aQuick &/orSimpleQuestion""I'm not acomputerperson!"IT Auraresolvesthe issue.Calls backfor samesolutionwithin samedayForgotPasswordaftervacationDo I haveto be onthe phonefor this?"Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes"PrinterIssues"VPN isntWorking!"User notconnected tointernet"I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownReads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"I Havealwaysdone itthis way"Providesasset tagfor themonitorUserkeepsskippingMFA setupHas had anissue formonths, butnow its arushSecond monitornot working!(Cable is'ntplugged in allthe way)URGENT!!!Doesn'trespond tophone ormessage"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksSays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)SolvedIssue byRebooting"I know Ishould opena ticket,but...""But MyCoWorkerHasAccess""I have aQuick &/orSimpleQuestion""I'm not acomputerperson!"IT Auraresolvesthe issue.Calls backfor samesolutionwithin samedayForgotPasswordaftervacationDo I haveto be onthe phonefor this?"Do I haveto do thisall thetime?"Ask acomplexQuestion.Answerswith"Yes"PrinterIssues"VPN isntWorking!"User notconnected tointernet"I have to goto a meetingsoon.""How Longwill this take?"Can Youlogoff yourmachine?ShutdownReads mystatus "Don'tdirect messageput in a ticket"Messages meanyway

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I Have always done it this way"
  2. Provides asset tag for the monitor
  3. User keeps skipping MFA setup
  4. Has had an issue for months, but now its a rush
  5. Second monitor not working! (Cable is'nt plugged in all the way)
  6. URGENT!!! Doesn't respond to phone or message
  7. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  8. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  9. Solved Issue by Rebooting
  10. "I know I should open a ticket, but..."
  11. "But My CoWorker Has Access"
  12. "I have a Quick &/or Simple Question"
  13. "I'm not a computer person!"
  14. IT Aura resolves the issue.
  15. Calls back for same solution within same day
  16. Forgot Password after vacation
  17. Do I have to be on the phone for this?
  18. "Do I have to do this all the time?"
  19. Ask a complex Question. Answers with"Yes"
  20. Printer Issues
  21. "VPN isnt Working!" User not connected to internet
  22. "I have to go to a meeting soon." "How Long will this take?"
  23. Can You logoff your machine? Shutdown
  24. Reads my status "Don't direct message put in a ticket" Messages me anyway