ForgotPasswordaftervacationUserkeepsskippingMFA setupAsk acomplexQuestion.Answerswith"Yes"Do I haveto be onthe phonefor this?PrinterIssuesSecond monitornot working!(Cable is'ntplugged in allthe way)"I know Ishould opena ticket,but...""I have to goto a meetingsoon.""How Longwill this take?"Providesasset tagfor themonitorSolvedIssue byRebootingCalls backfor samesolutionwithin samedaySays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"But MyCoWorkerHasAccess"IT Auraresolvesthe issue."I'm not acomputerperson!""VPN isntWorking!"User notconnected tointernetCan Youlogoff yourmachine?Shutdown"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksURGENT!!!Doesn'trespond tophone ormessage"Do I haveto do thisall thetime?"Has had anissue formonths, butnow its arush"I Havealwaysdone itthis way""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationUserkeepsskippingMFA setupAsk acomplexQuestion.Answerswith"Yes"Do I haveto be onthe phonefor this?PrinterIssuesSecond monitornot working!(Cable is'ntplugged in allthe way)"I know Ishould opena ticket,but...""I have to goto a meetingsoon.""How Longwill this take?"Providesasset tagfor themonitorSolvedIssue byRebootingCalls backfor samesolutionwithin samedaySays their computeris broken, butcannot reproducean error messageor the issue on call.(Possibly occurred4 days ago)Reads mystatus "Don'tdirect messageput in a ticket"Messages meanyway"But MyCoWorkerHasAccess"IT Auraresolvesthe issue."I'm not acomputerperson!""VPN isntWorking!"User notconnected tointernetCan Youlogoff yourmachine?Shutdown"Error Messagestopping me fromworking!"One click solution.by pressing OKand it worksURGENT!!!Doesn'trespond tophone ormessage"Do I haveto do thisall thetime?"Has had anissue formonths, butnow its arush"I Havealwaysdone itthis way""I have aQuick &/orSimpleQuestion"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot Password after vacation
  2. User keeps skipping MFA setup
  3. Ask a complex Question. Answers with"Yes"
  4. Do I have to be on the phone for this?
  5. Printer Issues
  6. Second monitor not working! (Cable is'nt plugged in all the way)
  7. "I know I should open a ticket, but..."
  8. "I have to go to a meeting soon." "How Long will this take?"
  9. Provides asset tag for the monitor
  10. Solved Issue by Rebooting
  11. Calls back for same solution within same day
  12. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  13. Reads my status "Don't direct message put in a ticket" Messages me anyway
  14. "But My CoWorker Has Access"
  15. IT Aura resolves the issue.
  16. "I'm not a computer person!"
  17. "VPN isnt Working!" User not connected to internet
  18. Can You logoff your machine? Shutdown
  19. "Error Message stopping me from working!" One click solution. by pressing OK and it works
  20. URGENT!!! Doesn't respond to phone or message
  21. "Do I have to do this all the time?"
  22. Has had an issue for months, but now its a rush
  23. "I Have always done it this way"
  24. "I have a Quick &/or Simple Question"