Reservationnever camethroughExp/BookingGuest asks youfor arecommendationCreditCardDeclinesGuestIncidentalComplaintGuestConfrontationNoiseComplaint"Can Ihave thetredmillkey"RoomKeyDoesn'tWork"But I canget itcheaperonline.""Can Ispeak toyourmanager""I've beenhere beforeI don't needa map"RidiculousCheck-Inor Check-out Time"I didn'tknow thepub isclosed"I alreadypaid forthepackage"I've neverhad to signpapersbefore!""Can Ihave apaperreceipt?""My pet isOK it's foremotionalsupport"GameRoomProblemsTVIssues"I alreadypaid forthe room"Isbreakfastincluded?MARCOPOLODoorwon'topenDifferentname inthecomputer"We arehere withthe _____group/team""What isthe WIFIPassword"OTA Guestwants afreeupgradeExtraTowelsNeedstoiletries"Whatsmy roomnumber"SurprisinglyNice GuestKickingkids out ofthe hottub"TheAC/Heaterisn't workingin my room"Can Ihavemoretowels?"I'mpayingwithcash.""Kids arerunning inthe halls"FoodDeliveryRecommenda place toeat only forthe guest tosay NO"I'm aPoolMember"Reservationnever camethroughExp/BookingGuest asks youfor arecommendationCreditCardDeclinesGuestIncidentalComplaintGuestConfrontationNoiseComplaint"Can Ihave thetredmillkey"RoomKeyDoesn'tWork"But I canget itcheaperonline.""Can Ispeak toyourmanager""I've beenhere beforeI don't needa map"RidiculousCheck-Inor Check-out Time"I didn'tknow thepub isclosed"I alreadypaid forthepackage"I've neverhad to signpapersbefore!""Can Ihave apaperreceipt?""My pet isOK it's foremotionalsupport"GameRoomProblemsTVIssues"I alreadypaid forthe room"Isbreakfastincluded?MARCOPOLODoorwon'topenDifferentname inthecomputer"We arehere withthe _____group/team""What isthe WIFIPassword"OTA Guestwants afreeupgradeExtraTowelsNeedstoiletries"Whatsmy roomnumber"SurprisinglyNice GuestKickingkids out ofthe hottub"TheAC/Heaterisn't workingin my room"Can Ihavemoretowels?"I'mpayingwithcash.""Kids arerunning inthe halls"FoodDeliveryRecommenda place toeat only forthe guest tosay NO"I'm aPoolMember"

Front Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reservation never came through Exp/Booking
  2. Guest asks you for a recommendation
  3. Credit Card Declines
  4. Guest Incidental Complaint
  5. Guest Confrontation
  6. Noise Complaint
  7. "Can I have the tredmill key"
  8. Room Key Doesn't Work
  9. "But I can get it cheaper online."
  10. "Can I speak to your manager"
  11. "I've been here before I don't need a map"
  12. Ridiculous Check-In or Check-out Time
  13. "I didn't know the pub is closed"
  14. I already paid for the package
  15. "I've never had to sign papers before!"
  16. "Can I have a paper receipt?"
  17. "My pet is OK it's for emotional support"
  18. Game Room Problems
  19. TV Issues
  20. "I already paid for the room"
  21. Is breakfast included?
  22. MARCO POLO
  23. Door won't open
  24. Different name in the computer
  25. "We are here with the _____ group/team"
  26. "What is the WIFI Password"
  27. OTA Guest wants a free upgrade
  28. Extra Towels
  29. Needs toiletries
  30. "Whats my room number"
  31. Surprisingly Nice Guest
  32. Kicking kids out of the hot tub
  33. "The AC/Heater isn't working in my room"
  34. Can I have more towels?
  35. "I'm paying with cash."
  36. "Kids are running in the halls"
  37. Food Delivery
  38. Recommend a place to eat only for the guest to say NO
  39. "I'm a Pool Member"