MARCOPOLODoorwon'topenFoodDelivery"Kids arerunning inthe halls"Reservationnever camethroughExp/BookingNoiseComplaintGameRoomProblemsExtraTowels"TheAC/Heaterisn't workingin my room""But I canget itcheaperonline."GuestIncidentalComplaint"My pet isOK it's foremotionalsupport"CreditCardDeclines"I alreadypaid forthe room"RidiculousCheck-Inor Check-out Time"What isthe WIFIPassword"I alreadypaid forthepackage"I'm aPoolMember"GuestConfrontationOTA Guestwants afreeupgradeCan Ihavemoretowels?"I didn'tknow thepub isclosed"Differentname inthecomputer"Whatsmy roomnumber"RoomKeyDoesn'tWork"Can Ispeak toyourmanager"Kickingkids out ofthe hottubIsbreakfastincluded?SurprisinglyNice GuestRecommenda place toeat only forthe guest tosay NOGuest asks youfor arecommendation"I've beenhere beforeI don't needa map""We arehere withthe _____group/team""Can Ihave thetredmillkey"TVIssues"I'mpayingwithcash.""I've neverhad to signpapersbefore!""Can Ihave apaperreceipt?"NeedstoiletriesMARCOPOLODoorwon'topenFoodDelivery"Kids arerunning inthe halls"Reservationnever camethroughExp/BookingNoiseComplaintGameRoomProblemsExtraTowels"TheAC/Heaterisn't workingin my room""But I canget itcheaperonline."GuestIncidentalComplaint"My pet isOK it's foremotionalsupport"CreditCardDeclines"I alreadypaid forthe room"RidiculousCheck-Inor Check-out Time"What isthe WIFIPassword"I alreadypaid forthepackage"I'm aPoolMember"GuestConfrontationOTA Guestwants afreeupgradeCan Ihavemoretowels?"I didn'tknow thepub isclosed"Differentname inthecomputer"Whatsmy roomnumber"RoomKeyDoesn'tWork"Can Ispeak toyourmanager"Kickingkids out ofthe hottubIsbreakfastincluded?SurprisinglyNice GuestRecommenda place toeat only forthe guest tosay NOGuest asks youfor arecommendation"I've beenhere beforeI don't needa map""We arehere withthe _____group/team""Can Ihave thetredmillkey"TVIssues"I'mpayingwithcash.""I've neverhad to signpapersbefore!""Can Ihave apaperreceipt?"Needstoiletries

Front Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MARCO POLO
  2. Door won't open
  3. Food Delivery
  4. "Kids are running in the halls"
  5. Reservation never came through Exp/Booking
  6. Noise Complaint
  7. Game Room Problems
  8. Extra Towels
  9. "The AC/Heater isn't working in my room"
  10. "But I can get it cheaper online."
  11. Guest Incidental Complaint
  12. "My pet is OK it's for emotional support"
  13. Credit Card Declines
  14. "I already paid for the room"
  15. Ridiculous Check-In or Check-out Time
  16. "What is the WIFI Password"
  17. I already paid for the package
  18. "I'm a Pool Member"
  19. Guest Confrontation
  20. OTA Guest wants a free upgrade
  21. Can I have more towels?
  22. "I didn't know the pub is closed"
  23. Different name in the computer
  24. "Whats my room number"
  25. Room Key Doesn't Work
  26. "Can I speak to your manager"
  27. Kicking kids out of the hot tub
  28. Is breakfast included?
  29. Surprisingly Nice Guest
  30. Recommend a place to eat only for the guest to say NO
  31. Guest asks you for a recommendation
  32. "I've been here before I don't need a map"
  33. "We are here with the _____ group/team"
  34. "Can I have the tredmill key"
  35. TV Issues
  36. "I'm paying with cash."
  37. "I've never had to sign papers before!"
  38. "Can I have a paper receipt?"
  39. Needs toiletries