customerdoesn'thang upkid crying inthebackgrounddoesn'tgive zipcode/apt #smoke alarmchirping inthebackgroundcustomerorders food/going thruthe drive thruI don't needinternet. Ijust needwi-fideniedbyfraudI'm callingfrom workhear thetoiletflushhave towait "til Iget paid""do youspeakspanish?"calls inthen asksyou toholdyou get,"on ACWfor 1min?"you hear acoworkersay, "get offmy phone"eatingwhiletalking"where doI find theIMEI?"going tothe storeto orderyou ask if theyhave any otherquestions. theysay no thenimmediately askmore questionsasks howyou're doing,but doesn'tlet youanswerI just havea quickquestion"justneed aquote"ghost call/immediatehang upFree!all Ihave iscashlet me talk tomywife/husbandkeepspushingbuttons ontheir phonejust wantsto see iftheyqualifyI'm therealtor/callingfor someoneelseasks fordetails youalreadygavewantsACP/Accesscustomerdoesn'thang upkid crying inthebackgrounddoesn'tgive zipcode/apt #smoke alarmchirping inthebackgroundcustomerorders food/going thruthe drive thruI don't needinternet. Ijust needwi-fideniedbyfraudI'm callingfrom workhear thetoiletflushhave towait "til Iget paid""do youspeakspanish?"calls inthen asksyou toholdyou get,"on ACWfor 1min?"you hear acoworkersay, "get offmy phone"eatingwhiletalking"where doI find theIMEI?"going tothe storeto orderyou ask if theyhave any otherquestions. theysay no thenimmediately askmore questionsasks howyou're doing,but doesn'tlet youanswerI just havea quickquestion"justneed aquote"ghost call/immediatehang upFree!all Ihave iscashlet me talk tomywife/husbandkeepspushingbuttons ontheir phonejust wantsto see iftheyqualifyI'm therealtor/callingfor someoneelseasks fordetails youalreadygavewantsACP/Access

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer doesn't hang up
  2. kid crying in the background
  3. doesn't give zip code/ apt #
  4. smoke alarm chirping in the background
  5. customer orders food/ going thru the drive thru
  6. I don't need internet. I just need wi-fi
  7. denied by fraud
  8. I'm calling from work
  9. hear the toilet flush
  10. have to wait "til I get paid"
  11. "do you speak spanish?"
  12. calls in then asks you to hold
  13. you get, "on ACW for 1min?"
  14. you hear a coworker say, "get off my phone"
  15. eating while talking
  16. "where do I find the IMEI?"
  17. going to the store to order
  18. you ask if they have any other questions. they say no then immediately ask more questions
  19. asks how you're doing, but doesn't let you answer
  20. I just have a quick question
  21. "just need a quote"
  22. ghost call/ immediate hang up
  23. Free!
  24. all I have is cash
  25. let me talk to my wife/husband
  26. keeps pushing buttons on their phone
  27. just wants to see if they qualify
  28. I'm the realtor/calling for someone else
  29. asks for details you already gave
  30. wants ACP/ Access