Get 2 100% surveys in Medalia Meet Pay to Schedule goal for the month Have at least 50% Payment to IVR rate Utilize 24/7 correctly Meet Wrap/AWC goal for the month Utilize Universal Incident Tracker 100% OneHallway percentage Learn something about a teammate Receive 10/10 on at least 1 QA Send an E- card Submit a Surprise and Delight Successfully de-escalate a call Complete all CBTs Make an interactive post in your team chat At least 1 day with over 95% Schedule Adherence Meet AHT Metric Goal for the month Play an ACES game Share a laugh with a customer Meet Hold Goal for the month Utilized the BeWell Program Assists a colleague with a task or question Meet Schedule Adherence goal for the month Receive a promoter verbatim in CEMP Get a COMP Call Get 2 100% surveys in Medalia Meet Pay to Schedule goal for the month Have at least 50% Payment to IVR rate Utilize 24/7 correctly Meet Wrap/AWC goal for the month Utilize Universal Incident Tracker 100% OneHallway percentage Learn something about a teammate Receive 10/10 on at least 1 QA Send an E- card Submit a Surprise and Delight Successfully de-escalate a call Complete all CBTs Make an interactive post in your team chat At least 1 day with over 95% Schedule Adherence Meet AHT Metric Goal for the month Play an ACES game Share a laugh with a customer Meet Hold Goal for the month Utilized the BeWell Program Assists a colleague with a task or question Meet Schedule Adherence goal for the month Receive a promoter verbatim in CEMP Get a COMP Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Get 2 100% surveys in Medalia
Meet Pay to Schedule goal for the month
Have at least 50% Payment to IVR rate
Utilize 24/7 correctly
Meet Wrap/AWC goal for the month
Utilize Universal Incident Tracker
100% OneHallway percentage
Learn something about a teammate
Receive 10/10 on at least 1 QA
Send an E-card
Submit a Surprise and Delight
Successfully de-escalate a call
Complete all CBTs
Make an interactive post in your team chat
At least 1 day with over 95% Schedule Adherence
Meet AHT Metric Goal for the month
Play an ACES game
Share a laugh with a customer
Meet Hold Goal for the month
Utilized the BeWell Program
Assists a colleague with a task or question
Meet Schedule Adherence goal for the month
Receive a promoter verbatim in CEMP
Get a COMP Call