Meet Pay toSchedulegoal for themonthAt least 1day withover 95%ScheduleAdherenceGet 2100%surveys inMedalia100%OneHallwaypercentageMake aninteractivepost in yourteam chatGet aCOMPCallCompleteall CBTsReceive apromoterverbatimin CEMPSubmit aSurpriseandDelightUtilizedtheBeWellProgramHave atleast 50%Paymentto IVR rateLearnsomethingabout ateammateMeet AHTMetricGoal forthe monthMeetScheduleAdherencegoal for themonthSuccessfullyde-escalatea callPlay anACESgameMeetWrap/AWCgoal forthe monthReceive10/10 onat least 1QAAssists acolleaguewith a taskor questionUtilizeUniversalIncidentTrackerMeet HoldGoal forthe monthUtilize24/7correctlyShare alaugh withacustomerSendan E-cardMeet Pay toSchedulegoal for themonthAt least 1day withover 95%ScheduleAdherenceGet 2100%surveys inMedalia100%OneHallwaypercentageMake aninteractivepost in yourteam chatGet aCOMPCallCompleteall CBTsReceive apromoterverbatimin CEMPSubmit aSurpriseandDelightUtilizedtheBeWellProgramHave atleast 50%Paymentto IVR rateLearnsomethingabout ateammateMeet AHTMetricGoal forthe monthMeetScheduleAdherencegoal for themonthSuccessfullyde-escalatea callPlay anACESgameMeetWrap/AWCgoal forthe monthReceive10/10 onat least 1QAAssists acolleaguewith a taskor questionUtilizeUniversalIncidentTrackerMeet HoldGoal forthe monthUtilize24/7correctlyShare alaugh withacustomerSendan E-card

PRQ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Meet Pay to Schedule goal for the month
  2. At least 1 day with over 95% Schedule Adherence
  3. Get 2 100% surveys in Medalia
  4. 100% OneHallway percentage
  5. Make an interactive post in your team chat
  6. Get a COMP Call
  7. Complete all CBTs
  8. Receive a promoter verbatim in CEMP
  9. Submit a Surprise and Delight
  10. Utilized the BeWell Program
  11. Have at least 50% Payment to IVR rate
  12. Learn something about a teammate
  13. Meet AHT Metric Goal for the month
  14. Meet Schedule Adherence goal for the month
  15. Successfully de-escalate a call
  16. Play an ACES game
  17. Meet Wrap/AWC goal for the month
  18. Receive 10/10 on at least 1 QA
  19. Assists a colleague with a task or question
  20. Utilize Universal Incident Tracker
  21. Meet Hold Goal for the month
  22. Utilize 24/7 correctly
  23. Share a laugh with a customer
  24. Send an E-card