Assists acolleaguewith a taskor questionMeetWrap/AWCgoal forthe monthMake aninteractivepost in yourteam chatAt least 1day withover 95%ScheduleAdherenceUtilizedtheBeWellProgramGet 2100%surveys inMedaliaMeetScheduleAdherencegoal for themonthReceive apromoterverbatimin CEMPCompleteall CBTsMeet Pay toSchedulegoal for themonthSuccessfullyde-escalatea callUtilize24/7correctlyUtilizeUniversalIncidentTrackerMeet HoldGoal forthe monthHave atleast 50%Paymentto IVR rateReceive10/10 onat least 1QAShare alaugh withacustomerLearnsomethingabout ateammatePlay anACESgameSubmit aSurpriseandDelight100%OneHallwaypercentageGet aCOMPCallMeet AHTMetricGoal forthe monthSendan E-cardAssists acolleaguewith a taskor questionMeetWrap/AWCgoal forthe monthMake aninteractivepost in yourteam chatAt least 1day withover 95%ScheduleAdherenceUtilizedtheBeWellProgramGet 2100%surveys inMedaliaMeetScheduleAdherencegoal for themonthReceive apromoterverbatimin CEMPCompleteall CBTsMeet Pay toSchedulegoal for themonthSuccessfullyde-escalatea callUtilize24/7correctlyUtilizeUniversalIncidentTrackerMeet HoldGoal forthe monthHave atleast 50%Paymentto IVR rateReceive10/10 onat least 1QAShare alaugh withacustomerLearnsomethingabout ateammatePlay anACESgameSubmit aSurpriseandDelight100%OneHallwaypercentageGet aCOMPCallMeet AHTMetricGoal forthe monthSendan E-card

PRQ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Assists a colleague with a task or question
  2. Meet Wrap/AWC goal for the month
  3. Make an interactive post in your team chat
  4. At least 1 day with over 95% Schedule Adherence
  5. Utilized the BeWell Program
  6. Get 2 100% surveys in Medalia
  7. Meet Schedule Adherence goal for the month
  8. Receive a promoter verbatim in CEMP
  9. Complete all CBTs
  10. Meet Pay to Schedule goal for the month
  11. Successfully de-escalate a call
  12. Utilize 24/7 correctly
  13. Utilize Universal Incident Tracker
  14. Meet Hold Goal for the month
  15. Have at least 50% Payment to IVR rate
  16. Receive 10/10 on at least 1 QA
  17. Share a laugh with a customer
  18. Learn something about a teammate
  19. Play an ACES game
  20. Submit a Surprise and Delight
  21. 100% OneHallway percentage
  22. Get a COMP Call
  23. Meet AHT Metric Goal for the month
  24. Send an E-card