MeetScheduleAdherencegoal for themonthMake aninteractivepost in yourteam chatLearnsomethingabout ateammateCompleteall CBTsGet 2100%surveys inMedaliaGet aCOMPCall100%OneHallwaypercentageMeet Pay toSchedulegoal for themonthSubmit aSurpriseandDelightMeetWrap/AWCgoal forthe monthMeet AHTMetricGoal forthe monthSendan E-cardAssists acolleaguewith a taskor questionSuccessfullyde-escalatea callAt least 1day withover 95%ScheduleAdherenceUtilizeUniversalIncidentTrackerPlay anACESgameReceive10/10 onat least 1QAUtilize24/7correctlyShare alaugh withacustomerMeet HoldGoal forthe monthReceive apromoterverbatimin CEMPUtilizedtheBeWellProgramHave atleast 50%Paymentto IVR rateMeetScheduleAdherencegoal for themonthMake aninteractivepost in yourteam chatLearnsomethingabout ateammateCompleteall CBTsGet 2100%surveys inMedaliaGet aCOMPCall100%OneHallwaypercentageMeet Pay toSchedulegoal for themonthSubmit aSurpriseandDelightMeetWrap/AWCgoal forthe monthMeet AHTMetricGoal forthe monthSendan E-cardAssists acolleaguewith a taskor questionSuccessfullyde-escalatea callAt least 1day withover 95%ScheduleAdherenceUtilizeUniversalIncidentTrackerPlay anACESgameReceive10/10 onat least 1QAUtilize24/7correctlyShare alaugh withacustomerMeet HoldGoal forthe monthReceive apromoterverbatimin CEMPUtilizedtheBeWellProgramHave atleast 50%Paymentto IVR rate

PRQ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Meet Schedule Adherence goal for the month
  2. Make an interactive post in your team chat
  3. Learn something about a teammate
  4. Complete all CBTs
  5. Get 2 100% surveys in Medalia
  6. Get a COMP Call
  7. 100% OneHallway percentage
  8. Meet Pay to Schedule goal for the month
  9. Submit a Surprise and Delight
  10. Meet Wrap/AWC goal for the month
  11. Meet AHT Metric Goal for the month
  12. Send an E-card
  13. Assists a colleague with a task or question
  14. Successfully de-escalate a call
  15. At least 1 day with over 95% Schedule Adherence
  16. Utilize Universal Incident Tracker
  17. Play an ACES game
  18. Receive 10/10 on at least 1 QA
  19. Utilize 24/7 correctly
  20. Share a laugh with a customer
  21. Meet Hold Goal for the month
  22. Receive a promoter verbatim in CEMP
  23. Utilized the BeWell Program
  24. Have at least 50% Payment to IVR rate