Get 2100%surveys inMedaliaMeet Pay toSchedulegoal for themonthHave atleast 50%Paymentto IVR rateUtilize24/7correctlyMeetWrap/AWCgoal forthe monthUtilizeUniversalIncidentTracker100%OneHallwaypercentageLearnsomethingabout ateammateReceive10/10 onat least 1QASendan E-cardSubmit aSurpriseandDelightSuccessfullyde-escalatea callCompleteall CBTsMake aninteractivepost in yourteam chatAt least 1day withover 95%ScheduleAdherenceMeet AHTMetricGoal forthe monthPlay anACESgameShare alaugh withacustomerMeet HoldGoal forthe monthUtilizedtheBeWellProgramAssists acolleaguewith a taskor questionMeetScheduleAdherencegoal for themonthReceive apromoterverbatimin CEMPGet aCOMPCallGet 2100%surveys inMedaliaMeet Pay toSchedulegoal for themonthHave atleast 50%Paymentto IVR rateUtilize24/7correctlyMeetWrap/AWCgoal forthe monthUtilizeUniversalIncidentTracker100%OneHallwaypercentageLearnsomethingabout ateammateReceive10/10 onat least 1QASendan E-cardSubmit aSurpriseandDelightSuccessfullyde-escalatea callCompleteall CBTsMake aninteractivepost in yourteam chatAt least 1day withover 95%ScheduleAdherenceMeet AHTMetricGoal forthe monthPlay anACESgameShare alaugh withacustomerMeet HoldGoal forthe monthUtilizedtheBeWellProgramAssists acolleaguewith a taskor questionMeetScheduleAdherencegoal for themonthReceive apromoterverbatimin CEMPGet aCOMPCall

PRQ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 2 100% surveys in Medalia
  2. Meet Pay to Schedule goal for the month
  3. Have at least 50% Payment to IVR rate
  4. Utilize 24/7 correctly
  5. Meet Wrap/AWC goal for the month
  6. Utilize Universal Incident Tracker
  7. 100% OneHallway percentage
  8. Learn something about a teammate
  9. Receive 10/10 on at least 1 QA
  10. Send an E-card
  11. Submit a Surprise and Delight
  12. Successfully de-escalate a call
  13. Complete all CBTs
  14. Make an interactive post in your team chat
  15. At least 1 day with over 95% Schedule Adherence
  16. Meet AHT Metric Goal for the month
  17. Play an ACES game
  18. Share a laugh with a customer
  19. Meet Hold Goal for the month
  20. Utilized the BeWell Program
  21. Assists a colleague with a task or question
  22. Meet Schedule Adherence goal for the month
  23. Receive a promoter verbatim in CEMP
  24. Get a COMP Call