Meet Pay toSchedulegoal for themonthGet aCOMPCallMeetWrap/AWCgoal forthe monthMeetScheduleAdherencegoal for themonthSuccessfullyde-escalatea callMeet HoldGoal forthe month100%OneHallwaypercentageUtilizedtheBeWellProgramUtilizeUniversalIncidentTrackerAt least 1day withover 95%ScheduleAdherenceReceive10/10 onat least 1QAMeet AHTMetricGoal forthe monthCompleteall CBTsHave atleast 50%Paymentto IVR rateReceive apromoterverbatimin CEMPGet 2100%surveys inMedaliaAssists acolleaguewith a taskor questionShare alaugh withacustomerPlay anACESgameSubmit aSurpriseandDelightLearnsomethingabout ateammateMake aninteractivepost in yourteam chatSendan E-cardUtilize24/7correctlyMeet Pay toSchedulegoal for themonthGet aCOMPCallMeetWrap/AWCgoal forthe monthMeetScheduleAdherencegoal for themonthSuccessfullyde-escalatea callMeet HoldGoal forthe month100%OneHallwaypercentageUtilizedtheBeWellProgramUtilizeUniversalIncidentTrackerAt least 1day withover 95%ScheduleAdherenceReceive10/10 onat least 1QAMeet AHTMetricGoal forthe monthCompleteall CBTsHave atleast 50%Paymentto IVR rateReceive apromoterverbatimin CEMPGet 2100%surveys inMedaliaAssists acolleaguewith a taskor questionShare alaugh withacustomerPlay anACESgameSubmit aSurpriseandDelightLearnsomethingabout ateammateMake aninteractivepost in yourteam chatSendan E-cardUtilize24/7correctly

PRQ Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Meet Pay to Schedule goal for the month
  2. Get a COMP Call
  3. Meet Wrap/AWC goal for the month
  4. Meet Schedule Adherence goal for the month
  5. Successfully de-escalate a call
  6. Meet Hold Goal for the month
  7. 100% OneHallway percentage
  8. Utilized the BeWell Program
  9. Utilize Universal Incident Tracker
  10. At least 1 day with over 95% Schedule Adherence
  11. Receive 10/10 on at least 1 QA
  12. Meet AHT Metric Goal for the month
  13. Complete all CBTs
  14. Have at least 50% Payment to IVR rate
  15. Receive a promoter verbatim in CEMP
  16. Get 2 100% surveys in Medalia
  17. Assists a colleague with a task or question
  18. Share a laugh with a customer
  19. Play an ACES game
  20. Submit a Surprise and Delight
  21. Learn something about a teammate
  22. Make an interactive post in your team chat
  23. Send an E-card
  24. Utilize 24/7 correctly