Submit a Surprise and Delight Receive 10/10 on at least 1 QA Complete all CBTs Learn something about a teammate Send an E- card 100% OneHallway percentage Utilize 24/7 correctly Meet Pay to Schedule goal for the month Receive a promoter verbatim in CEMP At least 1 day with over 95% Schedule Adherence Play an ACES game Meet Hold Goal for the month Utilized the BeWell Program Share a laugh with a customer Make an interactive post in your team chat Meet AHT Metric Goal for the month Assists a colleague with a task or question Successfully de-escalate a call Meet Schedule Adherence goal for the month Meet Wrap/AWC goal for the month Get a COMP Call Utilize Universal Incident Tracker Get 2 100% surveys in Medalia Have at least 50% Payment to IVR rate Submit a Surprise and Delight Receive 10/10 on at least 1 QA Complete all CBTs Learn something about a teammate Send an E- card 100% OneHallway percentage Utilize 24/7 correctly Meet Pay to Schedule goal for the month Receive a promoter verbatim in CEMP At least 1 day with over 95% Schedule Adherence Play an ACES game Meet Hold Goal for the month Utilized the BeWell Program Share a laugh with a customer Make an interactive post in your team chat Meet AHT Metric Goal for the month Assists a colleague with a task or question Successfully de-escalate a call Meet Schedule Adherence goal for the month Meet Wrap/AWC goal for the month Get a COMP Call Utilize Universal Incident Tracker Get 2 100% surveys in Medalia Have at least 50% Payment to IVR rate
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submit a Surprise and Delight
Receive 10/10 on at least 1 QA
Complete all CBTs
Learn something about a teammate
Send an E-card
100% OneHallway percentage
Utilize 24/7 correctly
Meet Pay to Schedule goal for the month
Receive a promoter verbatim in CEMP
At least 1 day with over 95% Schedule Adherence
Play an ACES game
Meet Hold Goal for the month
Utilized the BeWell Program
Share a laugh with a customer
Make an interactive post in your team chat
Meet AHT Metric Goal for the month
Assists a colleague with a task or question
Successfully de-escalate a call
Meet Schedule Adherence goal for the month
Meet Wrap/AWC goal for the month
Get a COMP Call
Utilize Universal Incident Tracker
Get 2 100% surveys in Medalia
Have at least 50% Payment to IVR rate