Spoke toa ScottishclientClientnamestarts withD2 callsfromsameclient3 apptsbookedThankyou fromclient'I want tospeak to amanager'4 hourstalktimeLeavename atend of callNon-advisedwithdrawalSpoke toa WelshclientUsedOnenoteto find ananswerOnholdAdvisedwithdrawalCustomerdrivingReach avoicemailClient needsto resetpension hubClientnamestarts withPDMcall100callsClientswearsFree!Took asalescallBecomecasemanagerSneezedon thephoneDefusedan angryclientClientlives inMedwayClienthad a TRpostcode100% callmonitoringClientnamestarts withM75callsUsedcustomersnameWindybackgroundCustomersdogbarkingClosefileCalleda clientbackHave totransfercallerSpoke toa ScottishclientClientnamestarts withD2 callsfromsameclient3 apptsbookedThankyou fromclient'I want tospeak to amanager'4 hourstalktimeLeavename atend of callNon-advisedwithdrawalSpoke toa WelshclientUsedOnenoteto find ananswerOnholdAdvisedwithdrawalCustomerdrivingReach avoicemailClient needsto resetpension hubClientnamestarts withPDMcall100callsClientswearsFree!Took asalescallBecomecasemanagerSneezedon thephoneDefusedan angryclientClientlives inMedwayClienthad a TRpostcode100% callmonitoringClientnamestarts withM75callsUsedcustomersnameWindybackgroundCustomersdogbarkingClosefileCalleda clientbackHave totransfercaller

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a Scottish client
  2. Client name starts with D
  3. 2 calls from same client
  4. 3 appts booked
  5. Thank you from client
  6. 'I want to speak to a manager'
  7. 4 hours talk time
  8. Leave name at end of call
  9. Non-advised withdrawal
  10. Spoke to a Welsh client
  11. Used Onenote to find an answer
  12. On hold
  13. Advised withdrawal
  14. Customer driving
  15. Reach a voicemail
  16. Client needs to reset pension hub
  17. Client name starts with P
  18. DM call
  19. 100 calls
  20. Client swears
  21. Free!
  22. Took a sales call
  23. Become case manager
  24. Sneezed on the phone
  25. Defused an angry client
  26. Client lives in Medway
  27. Client had a TR postcode
  28. 100% call monitoring
  29. Client name starts with M
  30. 75 calls
  31. Used customers name
  32. Windy background
  33. Customers dog barking
  34. Close file
  35. Called a client back
  36. Have to transfer caller