Clientnamestarts withPBecomecasemanager2 callsfromsameclientSpoke toa ScottishclientSneezedon thephoneSpoke toa WelshclientUsedcustomersname100callsDefusedan angryclientClientnamestarts withMClientswears75callsClienthad a TRpostcodeHave totransfercaller4 hourstalktimeClient needsto resetpension hub3 apptsbookedClosefileLeavename atend of callNon-advisedwithdrawal'I want tospeak to amanager'Reach avoicemail100% callmonitoringDMcallTook asalescallClientnamestarts withDCustomerdrivingCalleda clientbackWindybackgroundClientlives inMedwayCustomersdogbarkingOnholdThankyou fromclientFree!UsedOnenoteto find ananswerAdvisedwithdrawalClientnamestarts withPBecomecasemanager2 callsfromsameclientSpoke toa ScottishclientSneezedon thephoneSpoke toa WelshclientUsedcustomersname100callsDefusedan angryclientClientnamestarts withMClientswears75callsClienthad a TRpostcodeHave totransfercaller4 hourstalktimeClient needsto resetpension hub3 apptsbookedClosefileLeavename atend of callNon-advisedwithdrawal'I want tospeak to amanager'Reach avoicemail100% callmonitoringDMcallTook asalescallClientnamestarts withDCustomerdrivingCalleda clientbackWindybackgroundClientlives inMedwayCustomersdogbarkingOnholdThankyou fromclientFree!UsedOnenoteto find ananswerAdvisedwithdrawal

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client name starts with P
  2. Become case manager
  3. 2 calls from same client
  4. Spoke to a Scottish client
  5. Sneezed on the phone
  6. Spoke to a Welsh client
  7. Used customers name
  8. 100 calls
  9. Defused an angry client
  10. Client name starts with M
  11. Client swears
  12. 75 calls
  13. Client had a TR postcode
  14. Have to transfer caller
  15. 4 hours talk time
  16. Client needs to reset pension hub
  17. 3 appts booked
  18. Close file
  19. Leave name at end of call
  20. Non-advised withdrawal
  21. 'I want to speak to a manager'
  22. Reach a voicemail
  23. 100% call monitoring
  24. DM call
  25. Took a sales call
  26. Client name starts with D
  27. Customer driving
  28. Called a client back
  29. Windy background
  30. Client lives in Medway
  31. Customers dog barking
  32. On hold
  33. Thank you from client
  34. Free!
  35. Used Onenote to find an answer
  36. Advised withdrawal