100% callmonitoring3 apptsbookedClientnamestarts withMDefusedan angryclientClientswearsClient needsto resetpension hub100callsFree!'I want tospeak to amanager'Leavename atend of callSneezedon thephone4 hourstalktimeHave totransfercallerUsedOnenoteto find ananswerSpoke toa Welshclient2 callsfromsameclientReach avoicemailUsedcustomersnameAdvisedwithdrawalClientnamestarts withDTook asalescallDMcallThankyou fromclientCustomerdrivingBecomecasemanagerNon-advisedwithdrawalClosefileWindybackgroundClientnamestarts withP75callsCalleda clientbackOnholdClienthad a TRpostcodeSpoke toa ScottishclientCustomersdogbarkingClientlives inMedway100% callmonitoring3 apptsbookedClientnamestarts withMDefusedan angryclientClientswearsClient needsto resetpension hub100callsFree!'I want tospeak to amanager'Leavename atend of callSneezedon thephone4 hourstalktimeHave totransfercallerUsedOnenoteto find ananswerSpoke toa Welshclient2 callsfromsameclientReach avoicemailUsedcustomersnameAdvisedwithdrawalClientnamestarts withDTook asalescallDMcallThankyou fromclientCustomerdrivingBecomecasemanagerNon-advisedwithdrawalClosefileWindybackgroundClientnamestarts withP75callsCalleda clientbackOnholdClienthad a TRpostcodeSpoke toa ScottishclientCustomersdogbarkingClientlives inMedway

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% call monitoring
  2. 3 appts booked
  3. Client name starts with M
  4. Defused an angry client
  5. Client swears
  6. Client needs to reset pension hub
  7. 100 calls
  8. Free!
  9. 'I want to speak to a manager'
  10. Leave name at end of call
  11. Sneezed on the phone
  12. 4 hours talk time
  13. Have to transfer caller
  14. Used Onenote to find an answer
  15. Spoke to a Welsh client
  16. 2 calls from same client
  17. Reach a voicemail
  18. Used customers name
  19. Advised withdrawal
  20. Client name starts with D
  21. Took a sales call
  22. DM call
  23. Thank you from client
  24. Customer driving
  25. Become case manager
  26. Non-advised withdrawal
  27. Close file
  28. Windy background
  29. Client name starts with P
  30. 75 calls
  31. Called a client back
  32. On hold
  33. Client had a TR postcode
  34. Spoke to a Scottish client
  35. Customers dog barking
  36. Client lives in Medway