AdvisedwithdrawalReach avoicemailClosefileClienthad a TRpostcodeThankyou fromclientOnholdUsedcustomersnameSpoke toa WelshclientSneezedon thephoneNon-advisedwithdrawalCustomerdriving100callsClientswears4 hourstalktimeClientnamestarts withDCalleda clientbackDefusedan angryclientSpoke toa ScottishclientWindybackgroundClientnamestarts withMCustomersdogbarkingClient needsto resetpension hub2 callsfromsameclient75callsClientlives inMedway'I want tospeak to amanager'Clientnamestarts withPBecomecasemanager3 apptsbookedDMcallLeavename atend of callTook asalescallFree!Have totransfercaller100% callmonitoringUsedOnenoteto find ananswerAdvisedwithdrawalReach avoicemailClosefileClienthad a TRpostcodeThankyou fromclientOnholdUsedcustomersnameSpoke toa WelshclientSneezedon thephoneNon-advisedwithdrawalCustomerdriving100callsClientswears4 hourstalktimeClientnamestarts withDCalleda clientbackDefusedan angryclientSpoke toa ScottishclientWindybackgroundClientnamestarts withMCustomersdogbarkingClient needsto resetpension hub2 callsfromsameclient75callsClientlives inMedway'I want tospeak to amanager'Clientnamestarts withPBecomecasemanager3 apptsbookedDMcallLeavename atend of callTook asalescallFree!Have totransfercaller100% callmonitoringUsedOnenoteto find ananswer

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised withdrawal
  2. Reach a voicemail
  3. Close file
  4. Client had a TR postcode
  5. Thank you from client
  6. On hold
  7. Used customers name
  8. Spoke to a Welsh client
  9. Sneezed on the phone
  10. Non-advised withdrawal
  11. Customer driving
  12. 100 calls
  13. Client swears
  14. 4 hours talk time
  15. Client name starts with D
  16. Called a client back
  17. Defused an angry client
  18. Spoke to a Scottish client
  19. Windy background
  20. Client name starts with M
  21. Customers dog barking
  22. Client needs to reset pension hub
  23. 2 calls from same client
  24. 75 calls
  25. Client lives in Medway
  26. 'I want to speak to a manager'
  27. Client name starts with P
  28. Become case manager
  29. 3 appts booked
  30. DM call
  31. Leave name at end of call
  32. Took a sales call
  33. Free!
  34. Have to transfer caller
  35. 100% call monitoring
  36. Used Onenote to find an answer