4 hours talk time Close file DM call Non- advised withdrawal Become case manager Customers dog barking Client had a TR postcode Customer driving Took a sales call Client name starts with D Free! Client swears Reach a voicemail 75 calls Leave name at end of call 100% call monitoring Spoke to a Scottish client Client name starts with M On hold Windy background 'I want to speak to a manager' Used Onenote to find an answer 100 calls Called a client back Client name starts with P Defused an angry client Spoke to a Welsh client Advised withdrawal Used customers name Thank you from client 3 appts booked Client needs to reset pension hub Sneezed on the phone Client lives in Medway 2 calls from same client Have to transfer caller 4 hours talk time Close file DM call Non- advised withdrawal Become case manager Customers dog barking Client had a TR postcode Customer driving Took a sales call Client name starts with D Free! Client swears Reach a voicemail 75 calls Leave name at end of call 100% call monitoring Spoke to a Scottish client Client name starts with M On hold Windy background 'I want to speak to a manager' Used Onenote to find an answer 100 calls Called a client back Client name starts with P Defused an angry client Spoke to a Welsh client Advised withdrawal Used customers name Thank you from client 3 appts booked Client needs to reset pension hub Sneezed on the phone Client lives in Medway 2 calls from same client Have to transfer caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
4 hours talk time
Close file
DM call
Non-advised withdrawal
Become case manager
Customers dog barking
Client had a TR postcode
Customer driving
Took a sales call
Client name starts with D
Free!
Client swears
Reach a voicemail
75 calls
Leave name at end of call
100% call monitoring
Spoke to a Scottish client
Client name starts with M
On hold
Windy background
'I want to speak to a manager'
Used Onenote to find an answer
100 calls
Called a client back
Client name starts with P
Defused an angry client
Spoke to a Welsh client
Advised withdrawal
Used customers name
Thank you from client
3 appts booked
Client needs to reset pension hub
Sneezed on the phone
Client lives in Medway
2 calls from same client
Have to transfer caller