Defusedan angryclient100% callmonitoringHave totransfercallerCalleda clientbackClientswears2 callsfromsameclientSneezedon thephoneClientnamestarts withM100callsSpoke toa WelshclientFree!WindybackgroundUsedcustomersnameOnholdClient needsto resetpension hubUsedOnenoteto find ananswer'I want tospeak to amanager'AdvisedwithdrawalCustomerdrivingClienthad a TRpostcodeDMcallNon-advisedwithdrawalClientlives inMedwayClientnamestarts withPBecomecasemanager75callsLeavename atend of callClosefile4 hourstalktimeReach avoicemailSpoke toa Scottishclient3 apptsbookedClientnamestarts withDCustomersdogbarkingThankyou fromclientTook asalescallDefusedan angryclient100% callmonitoringHave totransfercallerCalleda clientbackClientswears2 callsfromsameclientSneezedon thephoneClientnamestarts withM100callsSpoke toa WelshclientFree!WindybackgroundUsedcustomersnameOnholdClient needsto resetpension hubUsedOnenoteto find ananswer'I want tospeak to amanager'AdvisedwithdrawalCustomerdrivingClienthad a TRpostcodeDMcallNon-advisedwithdrawalClientlives inMedwayClientnamestarts withPBecomecasemanager75callsLeavename atend of callClosefile4 hourstalktimeReach avoicemailSpoke toa Scottishclient3 apptsbookedClientnamestarts withDCustomersdogbarkingThankyou fromclientTook asalescall

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Defused an angry client
  2. 100% call monitoring
  3. Have to transfer caller
  4. Called a client back
  5. Client swears
  6. 2 calls from same client
  7. Sneezed on the phone
  8. Client name starts with M
  9. 100 calls
  10. Spoke to a Welsh client
  11. Free!
  12. Windy background
  13. Used customers name
  14. On hold
  15. Client needs to reset pension hub
  16. Used Onenote to find an answer
  17. 'I want to speak to a manager'
  18. Advised withdrawal
  19. Customer driving
  20. Client had a TR postcode
  21. DM call
  22. Non-advised withdrawal
  23. Client lives in Medway
  24. Client name starts with P
  25. Become case manager
  26. 75 calls
  27. Leave name at end of call
  28. Close file
  29. 4 hours talk time
  30. Reach a voicemail
  31. Spoke to a Scottish client
  32. 3 appts booked
  33. Client name starts with D
  34. Customers dog barking
  35. Thank you from client
  36. Took a sales call