Close file Become case manager 2 calls from same client Client name starts with M Advised withdrawal Client needs to reset pension hub Defused an angry client Have to transfer caller Non- advised withdrawal Customers dog barking Used Onenote to find an answer DM call 4 hours talk time Leave name at end of call 100 calls Customer driving Client name starts with D Thank you from client Free! Client name starts with P Client had a TR postcode Spoke to a Welsh client Windy background 'I want to speak to a manager' Client lives in Medway Reach a voicemail Used customers name Spoke to a Scottish client Client swears 100% call monitoring 3 appts booked Took a sales call 75 calls Sneezed on the phone On hold Called a client back Close file Become case manager 2 calls from same client Client name starts with M Advised withdrawal Client needs to reset pension hub Defused an angry client Have to transfer caller Non- advised withdrawal Customers dog barking Used Onenote to find an answer DM call 4 hours talk time Leave name at end of call 100 calls Customer driving Client name starts with D Thank you from client Free! Client name starts with P Client had a TR postcode Spoke to a Welsh client Windy background 'I want to speak to a manager' Client lives in Medway Reach a voicemail Used customers name Spoke to a Scottish client Client swears 100% call monitoring 3 appts booked Took a sales call 75 calls Sneezed on the phone On hold Called a client back
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Close file
Become case manager
2 calls from same client
Client name starts with M
Advised withdrawal
Client needs to reset pension hub
Defused an angry client
Have to transfer caller
Non-advised withdrawal
Customers dog barking
Used Onenote to find an answer
DM call
4 hours talk time
Leave name at end of call
100 calls
Customer driving
Client name starts with D
Thank you from client
Free!
Client name starts with P
Client had a TR postcode
Spoke to a Welsh client
Windy background
'I want to speak to a manager'
Client lives in Medway
Reach a voicemail
Used customers name
Spoke to a Scottish client
Client swears
100% call monitoring
3 appts booked
Took a sales call
75 calls
Sneezed on the phone
On hold
Called a client back