Defused an angry client Sneezed on the phone 100 calls Non- advised withdrawal Called a client back 100% call monitoring 4 hours talk time Client name starts with M Client had a TR postcode 2 calls from same client Spoke to a Scottish client Took a sales call Client swears On hold DM call Client name starts with P Used customers name Client lives in Medway Free! 75 calls Thank you from client Leave name at end of call Client needs to reset pension hub Windy background Advised withdrawal Have to transfer caller Become case manager Close file 3 appts booked Customer driving Spoke to a Welsh client Used Onenote to find an answer Client name starts with D Reach a voicemail 'I want to speak to a manager' Customers dog barking Defused an angry client Sneezed on the phone 100 calls Non- advised withdrawal Called a client back 100% call monitoring 4 hours talk time Client name starts with M Client had a TR postcode 2 calls from same client Spoke to a Scottish client Took a sales call Client swears On hold DM call Client name starts with P Used customers name Client lives in Medway Free! 75 calls Thank you from client Leave name at end of call Client needs to reset pension hub Windy background Advised withdrawal Have to transfer caller Become case manager Close file 3 appts booked Customer driving Spoke to a Welsh client Used Onenote to find an answer Client name starts with D Reach a voicemail 'I want to speak to a manager' Customers dog barking
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Defused an angry client
Sneezed on the phone
100 calls
Non-advised withdrawal
Called a client back
100% call monitoring
4 hours talk time
Client name starts with M
Client had a TR postcode
2 calls from same client
Spoke to a Scottish client
Took a sales call
Client swears
On hold
DM call
Client name starts with P
Used customers name
Client lives in Medway
Free!
75 calls
Thank you from client
Leave name at end of call
Client needs to reset pension hub
Windy background
Advised withdrawal
Have to transfer caller
Become case manager
Close file
3 appts booked
Customer driving
Spoke to a Welsh client
Used Onenote to find an answer
Client name starts with D
Reach a voicemail
'I want to speak to a manager'
Customers dog barking