4 hourstalktimeTook asalescallClient needsto resetpension hubWindybackgroundFree!Spoke toa ScottishclientHave totransfercallerSpoke toa Welshclient'I want tospeak to amanager'ClosefileCustomerdrivingClientlives inMedwayCustomersdogbarkingClienthad a TRpostcodeDMcallDefusedan angryclient100% callmonitoringLeavename atend of callUsedOnenoteto find ananswer2 callsfromsameclientSneezedon thephoneUsedcustomersnameThankyou fromclientNon-advisedwithdrawalOnholdClientnamestarts withP100callsAdvisedwithdrawal3 apptsbookedClientnamestarts withM75callsClientnamestarts withDReach avoicemailBecomecasemanagerClientswearsCalleda clientback4 hourstalktimeTook asalescallClient needsto resetpension hubWindybackgroundFree!Spoke toa ScottishclientHave totransfercallerSpoke toa Welshclient'I want tospeak to amanager'ClosefileCustomerdrivingClientlives inMedwayCustomersdogbarkingClienthad a TRpostcodeDMcallDefusedan angryclient100% callmonitoringLeavename atend of callUsedOnenoteto find ananswer2 callsfromsameclientSneezedon thephoneUsedcustomersnameThankyou fromclientNon-advisedwithdrawalOnholdClientnamestarts withP100callsAdvisedwithdrawal3 apptsbookedClientnamestarts withM75callsClientnamestarts withDReach avoicemailBecomecasemanagerClientswearsCalleda clientback

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 4 hours talk time
  2. Took a sales call
  3. Client needs to reset pension hub
  4. Windy background
  5. Free!
  6. Spoke to a Scottish client
  7. Have to transfer caller
  8. Spoke to a Welsh client
  9. 'I want to speak to a manager'
  10. Close file
  11. Customer driving
  12. Client lives in Medway
  13. Customers dog barking
  14. Client had a TR postcode
  15. DM call
  16. Defused an angry client
  17. 100% call monitoring
  18. Leave name at end of call
  19. Used Onenote to find an answer
  20. 2 calls from same client
  21. Sneezed on the phone
  22. Used customers name
  23. Thank you from client
  24. Non-advised withdrawal
  25. On hold
  26. Client name starts with P
  27. 100 calls
  28. Advised withdrawal
  29. 3 appts booked
  30. Client name starts with M
  31. 75 calls
  32. Client name starts with D
  33. Reach a voicemail
  34. Become case manager
  35. Client swears
  36. Called a client back