Client name starts with P Become case manager 2 calls from same client Spoke to a Scottish client Sneezed on the phone Spoke to a Welsh client Used customers name 100 calls Defused an angry client Client name starts with M Client swears 75 calls Client had a TR postcode Have to transfer caller 4 hours talk time Client needs to reset pension hub 3 appts booked Close file Leave name at end of call Non- advised withdrawal 'I want to speak to a manager' Reach a voicemail 100% call monitoring DM call Took a sales call Client name starts with D Customer driving Called a client back Windy background Client lives in Medway Customers dog barking On hold Thank you from client Free! Used Onenote to find an answer Advised withdrawal Client name starts with P Become case manager 2 calls from same client Spoke to a Scottish client Sneezed on the phone Spoke to a Welsh client Used customers name 100 calls Defused an angry client Client name starts with M Client swears 75 calls Client had a TR postcode Have to transfer caller 4 hours talk time Client needs to reset pension hub 3 appts booked Close file Leave name at end of call Non- advised withdrawal 'I want to speak to a manager' Reach a voicemail 100% call monitoring DM call Took a sales call Client name starts with D Customer driving Called a client back Windy background Client lives in Medway Customers dog barking On hold Thank you from client Free! Used Onenote to find an answer Advised withdrawal
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client name starts with P
Become case manager
2 calls from same client
Spoke to a Scottish client
Sneezed on the phone
Spoke to a Welsh client
Used customers name
100 calls
Defused an angry client
Client name starts with M
Client swears
75 calls
Client had a TR postcode
Have to transfer caller
4 hours talk time
Client needs to reset pension hub
3 appts booked
Close file
Leave name at end of call
Non-advised withdrawal
'I want to speak to a manager'
Reach a voicemail
100% call monitoring
DM call
Took a sales call
Client name starts with D
Customer driving
Called a client back
Windy background
Client lives in Medway
Customers dog barking
On hold
Thank you from client
Free!
Used Onenote to find an answer
Advised withdrawal