Reach avoicemailClientlives inMedwayCustomerdrivingBecomecasemanagerClientswears'I want tospeak to amanager'Onhold4 hourstalktime3 apptsbookedSpoke toa ScottishclientCustomersdogbarkingNon-advisedwithdrawalUsedcustomersnameSpoke toa WelshclientUsedOnenoteto find ananswerDefusedan angryclientFree!Have totransfercallerClienthad a TRpostcodeCalleda clientback75callsTook asalescallSneezedon thephone2 callsfromsameclientClosefile100callsLeavename atend of callThankyou fromclientWindybackground100% callmonitoringClient needsto resetpension hubClientnamestarts withPClientnamestarts withDAdvisedwithdrawalClientnamestarts withMDMcallReach avoicemailClientlives inMedwayCustomerdrivingBecomecasemanagerClientswears'I want tospeak to amanager'Onhold4 hourstalktime3 apptsbookedSpoke toa ScottishclientCustomersdogbarkingNon-advisedwithdrawalUsedcustomersnameSpoke toa WelshclientUsedOnenoteto find ananswerDefusedan angryclientFree!Have totransfercallerClienthad a TRpostcodeCalleda clientback75callsTook asalescallSneezedon thephone2 callsfromsameclientClosefile100callsLeavename atend of callThankyou fromclientWindybackground100% callmonitoringClient needsto resetpension hubClientnamestarts withPClientnamestarts withDAdvisedwithdrawalClientnamestarts withMDMcall

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reach a voicemail
  2. Client lives in Medway
  3. Customer driving
  4. Become case manager
  5. Client swears
  6. 'I want to speak to a manager'
  7. On hold
  8. 4 hours talk time
  9. 3 appts booked
  10. Spoke to a Scottish client
  11. Customers dog barking
  12. Non-advised withdrawal
  13. Used customers name
  14. Spoke to a Welsh client
  15. Used Onenote to find an answer
  16. Defused an angry client
  17. Free!
  18. Have to transfer caller
  19. Client had a TR postcode
  20. Called a client back
  21. 75 calls
  22. Took a sales call
  23. Sneezed on the phone
  24. 2 calls from same client
  25. Close file
  26. 100 calls
  27. Leave name at end of call
  28. Thank you from client
  29. Windy background
  30. 100% call monitoring
  31. Client needs to reset pension hub
  32. Client name starts with P
  33. Client name starts with D
  34. Advised withdrawal
  35. Client name starts with M
  36. DM call