Reach a voicemail Thank you from client Leave name at end of call Sneezed on the phone Close file Customers dog barking Have to transfer caller 75 calls Client lives in Medway DM call Client swears 'I want to speak to a manager' Client had a TR postcode Client name starts with M Used Onenote to find an answer 4 hours talk time Used customers name Spoke to a Welsh client Client needs to reset pension hub 2 calls from same client Non- advised withdrawal Took a sales call Become case manager 100% call monitoring Spoke to a Scottish client 100 calls Windy background Client name starts with D Client name starts with P Defused an angry client Free! Called a client back Advised withdrawal On hold Customer driving 3 appts booked Reach a voicemail Thank you from client Leave name at end of call Sneezed on the phone Close file Customers dog barking Have to transfer caller 75 calls Client lives in Medway DM call Client swears 'I want to speak to a manager' Client had a TR postcode Client name starts with M Used Onenote to find an answer 4 hours talk time Used customers name Spoke to a Welsh client Client needs to reset pension hub 2 calls from same client Non- advised withdrawal Took a sales call Become case manager 100% call monitoring Spoke to a Scottish client 100 calls Windy background Client name starts with D Client name starts with P Defused an angry client Free! Called a client back Advised withdrawal On hold Customer driving 3 appts booked
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reach a voicemail
Thank you from client
Leave name at end of call
Sneezed on the phone
Close file
Customers dog barking
Have to transfer caller
75 calls
Client lives in Medway
DM call
Client swears
'I want to speak to a manager'
Client had a TR postcode
Client name starts with M
Used Onenote to find an answer
4 hours talk time
Used customers name
Spoke to a Welsh client
Client needs to reset pension hub
2 calls from same client
Non-advised withdrawal
Took a sales call
Become case manager
100% call monitoring
Spoke to a Scottish client
100 calls
Windy background
Client name starts with D
Client name starts with P
Defused an angry client
Free!
Called a client back
Advised withdrawal
On hold
Customer driving
3 appts booked