ClosefileBecomecasemanager2 callsfromsameclientClientnamestarts withMAdvisedwithdrawalClient needsto resetpension hubDefusedan angryclientHave totransfercallerNon-advisedwithdrawalCustomersdogbarkingUsedOnenoteto find ananswerDMcall4 hourstalktimeLeavename atend of call100callsCustomerdrivingClientnamestarts withDThankyou fromclientFree!Clientnamestarts withPClienthad a TRpostcodeSpoke toa WelshclientWindybackground'I want tospeak to amanager'Clientlives inMedwayReach avoicemailUsedcustomersnameSpoke toa ScottishclientClientswears100% callmonitoring3 apptsbookedTook asalescall75callsSneezedon thephoneOnholdCalleda clientbackClosefileBecomecasemanager2 callsfromsameclientClientnamestarts withMAdvisedwithdrawalClient needsto resetpension hubDefusedan angryclientHave totransfercallerNon-advisedwithdrawalCustomersdogbarkingUsedOnenoteto find ananswerDMcall4 hourstalktimeLeavename atend of call100callsCustomerdrivingClientnamestarts withDThankyou fromclientFree!Clientnamestarts withPClienthad a TRpostcodeSpoke toa WelshclientWindybackground'I want tospeak to amanager'Clientlives inMedwayReach avoicemailUsedcustomersnameSpoke toa ScottishclientClientswears100% callmonitoring3 apptsbookedTook asalescall75callsSneezedon thephoneOnholdCalleda clientback

CST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close file
  2. Become case manager
  3. 2 calls from same client
  4. Client name starts with M
  5. Advised withdrawal
  6. Client needs to reset pension hub
  7. Defused an angry client
  8. Have to transfer caller
  9. Non-advised withdrawal
  10. Customers dog barking
  11. Used Onenote to find an answer
  12. DM call
  13. 4 hours talk time
  14. Leave name at end of call
  15. 100 calls
  16. Customer driving
  17. Client name starts with D
  18. Thank you from client
  19. Free!
  20. Client name starts with P
  21. Client had a TR postcode
  22. Spoke to a Welsh client
  23. Windy background
  24. 'I want to speak to a manager'
  25. Client lives in Medway
  26. Reach a voicemail
  27. Used customers name
  28. Spoke to a Scottish client
  29. Client swears
  30. 100% call monitoring
  31. 3 appts booked
  32. Took a sales call
  33. 75 calls
  34. Sneezed on the phone
  35. On hold
  36. Called a client back