(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is my Vehicle safe to drive?"
"Is my vehicle done?"
"Where are you guys located?"
*Had to give customer directions to our locations*
Scheduled a Recall
(remedy and parts are available)
"Is that covered under warranty?"
Insurance adjuster calls and wants a vehicle status update BUT does not know vehicle information.
Had to transfer to the Body Shop
"What do you mean you're not in the garage?"
"Can I get that looked at today?"
"Do you got any specials going on?"
Scheduled a Customer Detail
Appt. Date: ____________
Customer Name: ____________
Cancel a customer appointment and NOT rescheduling
Scheduled JUST an Oil Change (A1 Service works)
Appt. Date: __________
Customer Name: __________
"My Car is getting towed."
Transferred to Accounts Receivable/Payable
Responded to a Gubagoo Chat
"Parts, Please!"
*Had to transfer to a Parts Department*
Customer tried to explain what noise their vehicle is making.
*must be able reenact noise*
"Can I speak to Mike?"
(Can be Vieth, Cleary, and Werner)
Customer thinks they are calling the Eastside
Free!
Had to explain the difference between a "wait" and "drop off"
Customer had issues with a tire. Flat or Air Leak
Scheduled a customer detail
Appt. Date: ____________
Customer Name: ____________
Customer requests a loaner and you successfully booked one for any brand!
