(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Responded to a Gubagoo Chat
"Is my Vehicle safe to drive?"
Transferred to Accounts Receivable/Payable
"Is my vehicle done?"
"Parts, Please!"
*Had to transfer to a Parts Department*
Scheduled a customer detail
Appt. Date: ____________
Customer Name: ____________
"Do you got any specials going on?"
"Can I speak to Mike?"
(Can be Vieth, Cleary, and Werner)
Had to explain the difference between a "wait" and "drop off"
"Can I get that looked at today?"
Had to transfer to the Body Shop
Customer thinks they are calling the Eastside
"What do you mean you're not in the garage?"
Customer had issues with a tire. Flat or Air Leak
Free!
"Is that covered under warranty?"
"Where are you guys located?"
*Had to give customer directions to our locations*
Scheduled JUST an Oil Change (A1 Service works)
Appt. Date: __________
Customer Name: __________
Customer tried to explain what noise their vehicle is making.
*must be able reenact noise*
"My Car is getting towed."
Cancel a customer appointment and NOT rescheduling
Scheduled a Customer Detail
Appt. Date: ____________
Customer Name: ____________
Customer requests a loaner and you successfully booked one for any brand!
"Is this Service?"
Scheduled a Recall
(remedy and parts are available)
Insurance adjuster calls and wants a vehicle status update BUT does not know vehicle information.
