(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Responded to a Gubagoo Chat
"Where are you guys located?"
*Had to give customer directions to our locations*
Had to transfer to the Body Shop
Insurance adjuster calls and wants a vehicle status update BUT does not know vehicle information.
Scheduled a customer detail
Appt. Date: ____________
Customer Name: ____________
"Can I get that looked at today?"
Free!
"Is my vehicle done?"
Customer thinks they are calling the Eastside
"My Car is getting towed."
Scheduled JUST an Oil Change (A1 Service works)
Appt. Date: __________
Customer Name: __________
"Is that covered under warranty?"
"Can I speak to Mike?"
(Can be Vieth, Cleary, and Werner)
"What do you mean you're not in the garage?"
"Do you got any specials going on?"
Scheduled a Customer Detail
Appt. Date: ____________
Customer Name: ____________
Scheduled a Recall
(remedy and parts are available)
Customer requests a loaner and you successfully booked one for any brand!
Customer had issues with a tire. Flat or Air Leak
Transferred to Accounts Receivable/Payable
"Is this Service?"
Cancel a customer appointment and NOT rescheduling
"Is my Vehicle safe to drive?"
Customer tried to explain what noise their vehicle is making.
*must be able reenact noise*
"Parts, Please!"
*Had to transfer to a Parts Department*
Had to explain the difference between a "wait" and "drop off"
