Provide atip or trickto theteam Respondto twoChats Make aHFSbooking Offer twobedroomoptions@WHI Provideyourfavouritequote Offer aSuite orResidence Make adiningreservation Offerancillaryreservation Sent 30emailsyesterday Arrangeairporttransfers Forward acommissioninquiry tothe property AverageAHT 9minutes orless fromyesterday Maketwobookings Make aWHIbooking Forwardeda foliorequest tothe property Offer togetadditionalguest info Offer ThePrivate SpaExperience@HFS withinclusions Complimenta teammate Handle4 WHIcases Handle4 HFScases Modifyabooking ObtainETA Handle3 Elitecases Cancelabooking Provide atip or trickto theteam Respondto twoChats Make aHFSbooking Offer twobedroomoptions@WHI Provideyourfavouritequote Offer aSuite orResidence Make adiningreservation Offerancillaryreservation Sent 30emailsyesterday Arrangeairporttransfers Forward acommissioninquiry tothe property AverageAHT 9minutes orless fromyesterday Maketwobookings Make aWHIbooking Forwardeda foliorequest tothe property Offer togetadditionalguest info Offer ThePrivate SpaExperience@HFS withinclusions Complimenta teammate Handle4 WHIcases Handle4 HFScases Modifyabooking ObtainETA Handle3 Elitecases Cancelabooking 

WRO EMAIL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide a tip or trick to the team
  2. Respond to two Chats
  3. Make a HFS booking
  4. Offer two bedroom options @WHI
  5. Provide your favourite quote
  6. Offer a Suite or Residence
  7. Make a dining reservation
  8. Offer ancillary reservation
  9. Sent 30 emails yesterday
  10. Arrange airport transfers
  11. Forward a commission inquiry to the property
  12. Average AHT 9 minutes or less from yesterday
  13. Make two bookings
  14. Make a WHI booking
  15. Forwarded a folio request to the property
  16. Offer to get additional guest info
  17. Offer The Private Spa Experience @HFS with inclusions
  18. Compliment a teammate
  19. Handle 4 WHI cases
  20. Handle 4 HFS cases
  21. Modify a booking
  22. Obtain ETA
  23. Handle 3 Elite cases
  24. Cancel a booking