staffing:<15% ofhours arecombat/OTEBITDAof -$4Mrenewalrate of80%FT/PTundesiredattritionrate of 9%<4%unanticipated72 hrmemberreturn85% ofmembercallsanswered in30 secsachieve >85%of casesmedicallyreviewed with ascore of 7 or 8NewMembershiptarget of$1Mstaffing:<15% ofhours arecombat/OTEBITDAof -$4Mrenewalrate of80%FT/PTundesiredattritionrate of 9%<4%unanticipated72 hrmemberreturn85% ofmembercallsanswered in30 secsachieve >85%of casesmedicallyreviewed with ascore of 7 or 8NewMembershiptarget of$1M

Townhall April 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. staffing: <15% of hours are combat/OT
  2. EBITDA of -$4M
  3. renewal rate of 80%
  4. FT/PT undesired attrition rate of 9%
  5. <4% unanticipated 72 hr member return
  6. 85% of member calls answered in 30 secs
  7. achieve >85% of cases medically reviewed with a score of 7 or 8
  8. New Membership target of $1M