renewalrate of80%85% ofmembercallsanswered in30 secsachieve >85%of casesmedicallyreviewed with ascore of 7 or 8<4%unanticipated72 hrmemberreturnstaffing:<15% ofhours arecombat/OTEBITDAof -$4MFT/PTundesiredattritionrate of 9%NewMembershiptarget of$1Mrenewalrate of80%85% ofmembercallsanswered in30 secsachieve >85%of casesmedicallyreviewed with ascore of 7 or 8<4%unanticipated72 hrmemberreturnstaffing:<15% ofhours arecombat/OTEBITDAof -$4MFT/PTundesiredattritionrate of 9%NewMembershiptarget of$1M

Townhall April 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. renewal rate of 80%
  2. 85% of member calls answered in 30 secs
  3. achieve >85% of cases medically reviewed with a score of 7 or 8
  4. <4% unanticipated 72 hr member return
  5. staffing: <15% of hours are combat/OT
  6. EBITDA of -$4M
  7. FT/PT undesired attrition rate of 9%
  8. New Membership target of $1M