"I need tobe seenin 2 days"Billing"My Dr.sent areferral thismorning ..."NoseBleedsAdultMedicaid"I guessI'll just diewaiting""I have towait HOWlong?"InterpreterPt putsYOUon hold<Pt gives 20minsexplanation>"Do youhaveanythingsooner?"MedicalRecordsDr.s officeis callingyou"My wifeis makingme call"LPGcalling"Please talkto my wifeto set upany appts" "I need tobe seenin 2 days"Billing"My Dr.sent areferral thismorning ..."NoseBleedsAdultMedicaid"I guessI'll just diewaiting""I have towait HOWlong?"InterpreterPt putsYOUon hold<Pt gives 20minsexplanation>"Do youhaveanythingsooner?"MedicalRecordsDr.s officeis callingyou"My wifeis makingme call"LPGcalling"Please talkto my wifeto set upany appts" 

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need to be seen in 2 days"
  2. Billing
  3. "My Dr. sent a referral this morning ..."
  4. Nose Bleeds
  5. Adult Medicaid
  6. "I guess I'll just die waiting"
  7. "I have to wait HOW long?"
  8. Interpreter
  9. Pt puts YOU on hold
  10. <Pt gives 20 mins explanation>
  11. "Do you have anything sooner?"
  12. Medical Records
  13. Dr.s office is calling you
  14. "My wife is making me call"
  15. LPG calling
  16. "Please talk to my wife to set up any appts"