AdultMedicaidInterpreter"Do youhaveanythingsooner?"Pt putsYOUon hold"I have towait HOWlong?""I need tobe seenin 2 days"MedicalRecords"I guessI'll just diewaiting"Dr.s officeis callingyou"Please talkto my wifeto set upany appts" <Pt gives 20minsexplanation>LPGcalling"My wifeis makingme call"BillingNoseBleeds"My Dr.sent areferral thismorning ..."AdultMedicaidInterpreter"Do youhaveanythingsooner?"Pt putsYOUon hold"I have towait HOWlong?""I need tobe seenin 2 days"MedicalRecords"I guessI'll just diewaiting"Dr.s officeis callingyou"Please talkto my wifeto set upany appts" <Pt gives 20minsexplanation>LPGcalling"My wifeis makingme call"BillingNoseBleeds"My Dr.sent areferral thismorning ..."

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adult Medicaid
  2. Interpreter
  3. "Do you have anything sooner?"
  4. Pt puts YOU on hold
  5. "I have to wait HOW long?"
  6. "I need to be seen in 2 days"
  7. Medical Records
  8. "I guess I'll just die waiting"
  9. Dr.s office is calling you
  10. "Please talk to my wife to set up any appts"
  11. <Pt gives 20 mins explanation>
  12. LPG calling
  13. "My wife is making me call"
  14. Billing
  15. Nose Bleeds
  16. "My Dr. sent a referral this morning ..."