MedicalRecordsAdultMedicaidDr.s officeis callingyou"Do youhaveanythingsooner?""I have towait HOWlong?""My Dr.sent areferral thismorning ..."NoseBleedsInterpreterPt putsYOUon hold"My wifeis makingme call"LPGcalling"Please talkto my wifeto set upany appts" "I need tobe seenin 2 days""I guessI'll just diewaiting"Billing<Pt gives 20minsexplanation>MedicalRecordsAdultMedicaidDr.s officeis callingyou"Do youhaveanythingsooner?""I have towait HOWlong?""My Dr.sent areferral thismorning ..."NoseBleedsInterpreterPt putsYOUon hold"My wifeis makingme call"LPGcalling"Please talkto my wifeto set upany appts" "I need tobe seenin 2 days""I guessI'll just diewaiting"Billing<Pt gives 20minsexplanation>

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Medical Records
  2. Adult Medicaid
  3. Dr.s office is calling you
  4. "Do you have anything sooner?"
  5. "I have to wait HOW long?"
  6. "My Dr. sent a referral this morning ..."
  7. Nose Bleeds
  8. Interpreter
  9. Pt puts YOU on hold
  10. "My wife is making me call"
  11. LPG calling
  12. "Please talk to my wife to set up any appts"
  13. "I need to be seen in 2 days"
  14. "I guess I'll just die waiting"
  15. Billing
  16. <Pt gives 20 mins explanation>