AdultMedicaid"My Dr.sent areferral thismorning ..."Pt putsYOUon holdDr.s officeis callingyou"My wifeis makingme call""I need tobe seenin 2 days""Do youhaveanythingsooner?"LPGcalling"I have towait HOWlong?"Interpreter"I guessI'll just diewaiting"MedicalRecords<Pt gives 20minsexplanation>NoseBleedsBilling"Please talkto my wifeto set upany appts" AdultMedicaid"My Dr.sent areferral thismorning ..."Pt putsYOUon holdDr.s officeis callingyou"My wifeis makingme call""I need tobe seenin 2 days""Do youhaveanythingsooner?"LPGcalling"I have towait HOWlong?"Interpreter"I guessI'll just diewaiting"MedicalRecords<Pt gives 20minsexplanation>NoseBleedsBilling"Please talkto my wifeto set upany appts" 

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adult Medicaid
  2. "My Dr. sent a referral this morning ..."
  3. Pt puts YOU on hold
  4. Dr.s office is calling you
  5. "My wife is making me call"
  6. "I need to be seen in 2 days"
  7. "Do you have anything sooner?"
  8. LPG calling
  9. "I have to wait HOW long?"
  10. Interpreter
  11. "I guess I'll just die waiting"
  12. Medical Records
  13. <Pt gives 20 mins explanation>
  14. Nose Bleeds
  15. Billing
  16. "Please talk to my wife to set up any appts"