MedicalRecords"I guessI'll just diewaiting""My Dr.sent areferral thismorning ...""I need tobe seenin 2 days"<Pt gives 20minsexplanation>Billing"Do youhaveanythingsooner?""I have towait HOWlong?"NoseBleedsDr.s officeis callingyou"My wifeis makingme call"InterpreterLPGcalling"Please talkto my wifeto set upany appts" Pt putsYOUon holdAdultMedicaidMedicalRecords"I guessI'll just diewaiting""My Dr.sent areferral thismorning ...""I need tobe seenin 2 days"<Pt gives 20minsexplanation>Billing"Do youhaveanythingsooner?""I have towait HOWlong?"NoseBleedsDr.s officeis callingyou"My wifeis makingme call"InterpreterLPGcalling"Please talkto my wifeto set upany appts" Pt putsYOUon holdAdultMedicaid

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Medical Records
  2. "I guess I'll just die waiting"
  3. "My Dr. sent a referral this morning ..."
  4. "I need to be seen in 2 days"
  5. <Pt gives 20 mins explanation>
  6. Billing
  7. "Do you have anything sooner?"
  8. "I have to wait HOW long?"
  9. Nose Bleeds
  10. Dr.s office is calling you
  11. "My wife is making me call"
  12. Interpreter
  13. LPG calling
  14. "Please talk to my wife to set up any appts"
  15. Pt puts YOU on hold
  16. Adult Medicaid