Billing"I have towait HOWlong?"NoseBleeds"My Dr.sent areferral thismorning ..."Pt putsYOUon holdAdultMedicaidMedicalRecordsLPGcalling"Please talkto my wifeto set upany appts" "I guessI'll just diewaiting""I need tobe seenin 2 days""My wifeis makingme call"Interpreter<Pt gives 20minsexplanation>Dr.s officeis callingyou"Do youhaveanythingsooner?"Billing"I have towait HOWlong?"NoseBleeds"My Dr.sent areferral thismorning ..."Pt putsYOUon holdAdultMedicaidMedicalRecordsLPGcalling"Please talkto my wifeto set upany appts" "I guessI'll just diewaiting""I need tobe seenin 2 days""My wifeis makingme call"Interpreter<Pt gives 20minsexplanation>Dr.s officeis callingyou"Do youhaveanythingsooner?"

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Billing
  2. "I have to wait HOW long?"
  3. Nose Bleeds
  4. "My Dr. sent a referral this morning ..."
  5. Pt puts YOU on hold
  6. Adult Medicaid
  7. Medical Records
  8. LPG calling
  9. "Please talk to my wife to set up any appts"
  10. "I guess I'll just die waiting"
  11. "I need to be seen in 2 days"
  12. "My wife is making me call"
  13. Interpreter
  14. <Pt gives 20 mins explanation>
  15. Dr.s office is calling you
  16. "Do you have anything sooner?"