LPGcalling"Do youhaveanythingsooner?"NoseBleedsPt putsYOUon hold"I have towait HOWlong?"MedicalRecordsAdultMedicaidDr.s officeis callingyou"My Dr.sent areferral thismorning ..."<Pt gives 20minsexplanation>"I need tobe seenin 2 days""Please talkto my wifeto set upany appts" Interpreter"I guessI'll just diewaiting""My wifeis makingme call"BillingLPGcalling"Do youhaveanythingsooner?"NoseBleedsPt putsYOUon hold"I have towait HOWlong?"MedicalRecordsAdultMedicaidDr.s officeis callingyou"My Dr.sent areferral thismorning ..."<Pt gives 20minsexplanation>"I need tobe seenin 2 days""Please talkto my wifeto set upany appts" Interpreter"I guessI'll just diewaiting""My wifeis makingme call"Billing

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LPG calling
  2. "Do you have anything sooner?"
  3. Nose Bleeds
  4. Pt puts YOU on hold
  5. "I have to wait HOW long?"
  6. Medical Records
  7. Adult Medicaid
  8. Dr.s office is calling you
  9. "My Dr. sent a referral this morning ..."
  10. <Pt gives 20 mins explanation>
  11. "I need to be seen in 2 days"
  12. "Please talk to my wife to set up any appts"
  13. Interpreter
  14. "I guess I'll just die waiting"
  15. "My wife is making me call"
  16. Billing