AdultMedicaidMedicalRecords"I need tobe seenin 2 days""My Dr.sent areferral thismorning ..."NoseBleeds"I guessI'll just diewaiting"<Pt gives 20minsexplanation>"Please talkto my wifeto set upany appts" "Do youhaveanythingsooner?""I have towait HOWlong?"BillingInterpreterPt putsYOUon holdLPGcalling"My wifeis makingme call"Dr.s officeis callingyouAdultMedicaidMedicalRecords"I need tobe seenin 2 days""My Dr.sent areferral thismorning ..."NoseBleeds"I guessI'll just diewaiting"<Pt gives 20minsexplanation>"Please talkto my wifeto set upany appts" "Do youhaveanythingsooner?""I have towait HOWlong?"BillingInterpreterPt putsYOUon holdLPGcalling"My wifeis makingme call"Dr.s officeis callingyou

PHONES - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adult Medicaid
  2. Medical Records
  3. "I need to be seen in 2 days"
  4. "My Dr. sent a referral this morning ..."
  5. Nose Bleeds
  6. "I guess I'll just die waiting"
  7. <Pt gives 20 mins explanation>
  8. "Please talk to my wife to set up any appts"
  9. "Do you have anything sooner?"
  10. "I have to wait HOW long?"
  11. Billing
  12. Interpreter
  13. Pt puts YOU on hold
  14. LPG calling
  15. "My wife is making me call"
  16. Dr.s office is calling you