SCHLCLASScode forIn-SchoolStatusDCHMWhichdeferment willthe governmenttake care of allinterestaccruing?$5kA borrower is ahighly qualifiedelementary schoolmath teacher. Howmuch are theyeligible to haveforgiven under TLF?EdfinancialWho does theborrower needto send TLFapplication to?GRCECLASScode forgraceperiodDSCHCLASScode forIn-SchoolDefermentAidVantageWhoprocesses allconsolidationapplications?WeightedAverageHow does theDept of Educationcalculate the newinterest rate for aconsolidated loan?IBRWhat is theIDR plan thatFFELP areeligible for?Tell bwr tocallSchoolFAOWhat shouldwe do if aborrower isasking us forthe 1098-Tform?09/30/2024When is theon-rampperiodscheduled toend?120-DayRuleWhat rule allows aborrower to skipover interest withtheir payment andapply the pmtstraight toprincipal?Registered(notbenefits)Which UEDqualifyingoption can theyuse to clearnegative creditreporting?133What screenin CLASS canyou see if a120-day Rulepmt was ma$600Borrowers whohave TDIamount over____ willreceive a 1098-E form.$17,500A borrower is ahighly qualifiedSpecial Ed teacher.How much are theyeligible to haveforgiven under TLF?RepaymentIn order tosetup AutoPay,loans must bein____________status.NelNetWhoprocessesall TPDdischarges?10%SAVE give you apaymentcalculated at ____of the borrower'sdiscretionaryincome.DSTUCLASS codefor PLUS In-SchoolDefermentStandardWhich plan willgive theborrower thehighest startingmonthlypayment?GradSchoolLoansWhy would aborrower on SAVEneed to make 300qualifying pmts toreachforgiveness?FedLoanServicingPHEAA isalsoreferred toas ______.DHARIf the borroweris serving in thePeace Corps,what defermentmight theyqualify for?ConsolidatedLoanWhat type ofloan cannotbeconsolidatedby itself?135What is thetransactioncode for the120-DayRule pmt?30%The increase every2 years under theGraduated Planscan be up to _____of the currentminimum pmt amt.13cWhat screenin CLASS canyou see taxdeductibleinterest?OnBaseWhere an we go toview accounthistory from whena customer's loanwas in SLSS orserviced by otherservicers?InnovisWe report to thefollowing creditbureaus: Experian,Equifax,Transunion, and____________.391What screenin CLASS canwe see creditreportinghistory?BorrowerDefense toRepaymentForbearanceWhat doesCLASScode FBDGindicate?DGRCCLASS codefor Post-EnrollmentDeferment08/30/2023When didthe COVIDForbearanceendofficially?MOHELAWhoprocesses allPSLFapplications?36monthsWhat is themaximumtime limiton EHD?SCHLCLASScode forIn-SchoolStatusDCHMWhichdeferment willthe governmenttake care of allinterestaccruing?$5kA borrower is ahighly qualifiedelementary schoolmath teacher. Howmuch are theyeligible to haveforgiven under TLF?EdfinancialWho does theborrower needto send TLFapplication to?GRCECLASScode forgraceperiodDSCHCLASScode forIn-SchoolDefermentAidVantageWhoprocesses allconsolidationapplications?WeightedAverageHow does theDept of Educationcalculate the newinterest rate for aconsolidated loan?IBRWhat is theIDR plan thatFFELP areeligible for?Tell bwr tocallSchoolFAOWhat shouldwe do if aborrower isasking us forthe 1098-Tform?09/30/2024When is theon-rampperiodscheduled toend?120-DayRuleWhat rule allows aborrower to skipover interest withtheir payment andapply the pmtstraight toprincipal?Registered(notbenefits)Which UEDqualifyingoption can theyuse to clearnegative creditreporting?133What screenin CLASS canyou see if a120-day Rulepmt was ma$600Borrowers whohave TDIamount over____ willreceive a 1098-E form.$17,500A borrower is ahighly qualifiedSpecial Ed teacher.How much are theyeligible to haveforgiven under TLF?RepaymentIn order tosetup AutoPay,loans must bein____________status.NelNetWhoprocessesall TPDdischarges?10%SAVE give you apaymentcalculated at ____of the borrower'sdiscretionaryincome.DSTUCLASS codefor PLUS In-SchoolDefermentStandardWhich plan willgive theborrower thehighest startingmonthlypayment?GradSchoolLoansWhy would aborrower on SAVEneed to make 300qualifying pmts toreachforgiveness?FedLoanServicingPHEAA isalsoreferred toas ______.DHARIf the borroweris serving in thePeace Corps,what defermentmight theyqualify for?ConsolidatedLoanWhat type ofloan cannotbeconsolidatedby itself?135What is thetransactioncode for the120-DayRule pmt?30%The increase every2 years under theGraduated Planscan be up to _____of the currentminimum pmt amt.13cWhat screenin CLASS canyou see taxdeductibleinterest?OnBaseWhere an we go toview accounthistory from whena customer's loanwas in SLSS orserviced by otherservicers?InnovisWe report to thefollowing creditbureaus: Experian,Equifax,Transunion, and____________.391What screenin CLASS canwe see creditreportinghistory?BorrowerDefense toRepaymentForbearanceWhat doesCLASScode FBDGindicate?DGRCCLASS codefor Post-EnrollmentDeferment08/30/2023When didthe COVIDForbearanceendofficially?MOHELAWhoprocesses allPSLFapplications?36monthsWhat is themaximumtime limiton EHD?

New Hire Training - Mastery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CLASS code for In-School Status
    SCHL
  2. Which deferment will the government take care of all interest accruing?
    DCHM
  3. A borrower is a highly qualified elementary school math teacher. How much are they eligible to have forgiven under TLF?
    $5k
  4. Who does the borrower need to send TLF application to?
    Edfinancial
  5. CLASS code for grace period
    GRCE
  6. CLASS code for In-School Deferment
    DSCH
  7. Who processes all consolidation applications?
    AidVantage
  8. How does the Dept of Education calculate the new interest rate for a consolidated loan?
    Weighted Average
  9. What is the IDR plan that FFELP are eligible for?
    IBR
  10. What should we do if a borrower is asking us for the 1098-T form?
    Tell bwr to call School FAO
  11. When is the on-ramp period scheduled to end?
    09/30/2024
  12. What rule allows a borrower to skip over interest with their payment and apply the pmt straight to principal?
    120-Day Rule
  13. Which UED qualifying option can they use to clear negative credit reporting?
    Registered (not benefits)
  14. What screen in CLASS can you see if a 120-day Rule pmt was ma
    133
  15. Borrowers who have TDI amount over ____ will receive a 1098-E form.
    $600
  16. A borrower is a highly qualified Special Ed teacher. How much are they eligible to have forgiven under TLF?
    $17,500
  17. In order to setup AutoPay, loans must be in ____________ status.
    Repayment
  18. Who processes all TPD discharges?
    NelNet
  19. SAVE give you a payment calculated at ____ of the borrower's discretionary income.
    10%
  20. CLASS code for PLUS In-School Deferment
    DSTU
  21. Which plan will give the borrower the highest starting monthly payment?
    Standard
  22. Why would a borrower on SAVE need to make 300 qualifying pmts to reach forgiveness?
    Grad School Loans
  23. PHEAA is also referred to as ______.
    FedLoan Servicing
  24. If the borrower is serving in the Peace Corps, what deferment might they qualify for?
    DHAR
  25. What type of loan cannot be consolidated by itself?
    Consolidated Loan
  26. What is the transaction code for the 120-Day Rule pmt?
    135
  27. The increase every 2 years under the Graduated Plans can be up to _____ of the current minimum pmt amt.
    30%
  28. What screen in CLASS can you see tax deductible interest?
    13c
  29. Where an we go to view account history from when a customer's loan was in SLSS or serviced by other servicers?
    OnBase
  30. We report to the following credit bureaus: Experian, Equifax, Transunion, and ____________.
    Innovis
  31. What screen in CLASS can we see credit reporting history?
    391
  32. What does CLASS code FBDG indicate?
    Borrower Defense to Repayment Forbearance
  33. CLASS code for Post-Enrollment Deferment
    DGRC
  34. When did the COVID Forbearance end officially?
    08/30/2023
  35. Who processes all PSLF applications?
    MOHELA
  36. What is the maximum time limit on EHD?
    36 months