Attendancedid nothaving anyunplannedtime off in thelast 30 daysQualityQA 1 callsand gavefeedbackusing the callrubricCourageverbally spokeout in teammeetingsinstead oftyped in chatAOAUtilizeAOA for 3engagedcalls in dayRespectgave a shout-out to a team ateam memberin #highfive or#pot channelServicesubmitted anappreciationcall foroutreach forthe call libraryFree!Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAccountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourEvidencereach thegoal of 7calls/hr forthe past 2weeksCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAttendancedid nothaving anyunplannedtime off in thelast 30 daysQualityQA 1 callsand gavefeedbackusing the callrubricCourageverbally spokeout in teammeetingsinstead oftyped in chatAOAUtilizeAOA for 3engagedcalls in dayRespectgave a shout-out to a team ateam memberin #highfive or#pot channelServicesubmitted anappreciationcall foroutreach forthe call libraryFree!Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAccountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourEvidencereach thegoal of 7calls/hr forthe past 2weeksCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meeting

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. did not having any unplanned time off in the last 30 days
    Attendance
  2. QA 1 calls and gave feedback using the call rubric
    Quality
  3. verbally spoke out in team meetings instead of typed in chat
    Courage
  4. Utilize AOA for 3 engaged calls in day
    AOA
  5. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  6. submitted an appreciation call for outreach for the call library
    Service
  7. Free!
  8. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  9. made first outreach call within 15 minutes of clocking in
    Accountability
  10. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  11. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  12. Shared a SMART goal in your 1:1
    Professional Development
  13. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  14. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  15. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  16. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity