Servicesubmitted anappreciationcall foroutreach forthe call libraryAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Accountabilitymade firstoutreach callwithin 15minutes ofclocking inEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekCourageverbally spokeout in teammeetingsinstead oftyped in chatAOAUtilizeAOA for 3engagedcalls in dayAttendancedid nothaving anyunplannedtime off in thelast 30 daysFree!Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingRespectgave a shout-out to a team ateam memberin #highfive or#pot channelQualityQA 1 callsand gavefeedbackusing the callrubricEvidencereach thegoal of 7calls/hr forthe past 2weeksInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)ProfessionalDevelopmentShared aSMARTgoal inyour 1:1Servicesubmitted anappreciationcall foroutreach forthe call libraryAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Accountabilitymade firstoutreach callwithin 15minutes ofclocking inEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekCourageverbally spokeout in teammeetingsinstead oftyped in chatAOAUtilizeAOA for 3engagedcalls in dayAttendancedid nothaving anyunplannedtime off in thelast 30 daysFree!Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingRespectgave a shout-out to a team ateam memberin #highfive or#pot channelQualityQA 1 callsand gavefeedbackusing the callrubricEvidencereach thegoal of 7calls/hr forthe past 2weeksInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)ProfessionalDevelopmentShared aSMARTgoal inyour 1:1

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. submitted an appreciation call for outreach for the call library
    Service
  2. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  3. made first outreach call within 15 minutes of clocking in
    Accountability
  4. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  5. verbally spoke out in team meetings instead of typed in chat
    Courage
  6. Utilize AOA for 3 engaged calls in day
    AOA
  7. did not having any unplanned time off in the last 30 days
    Attendance
  8. Free!
  9. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  10. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  11. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  12. QA 1 calls and gave feedback using the call rubric
    Quality
  13. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  14. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  15. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  16. Shared a SMART goal in your 1:1
    Professional Development