Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAOAUtilizeAOA for 3engagedcalls in dayInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaRespectgave a shout-out to a team ateam memberin #highfive or#pot channelProfessionalDevelopmentShared aSMARTgoal inyour 1:1Courageverbally spokeout in teammeetingsinstead oftyped in chatAccountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Servicesubmitted anappreciationcall foroutreach forthe call libraryAttendancedid nothaving anyunplannedtime off in thelast 30 daysQualityQA 1 callsand gavefeedbackusing the callrubricFree!Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourEvidencereach thegoal of 7calls/hr forthe past 2weeksAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAOAUtilizeAOA for 3engagedcalls in dayInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaRespectgave a shout-out to a team ateam memberin #highfive or#pot channelProfessionalDevelopmentShared aSMARTgoal inyour 1:1Courageverbally spokeout in teammeetingsinstead oftyped in chatAccountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Servicesubmitted anappreciationcall foroutreach forthe call libraryAttendancedid nothaving anyunplannedtime off in thelast 30 daysQualityQA 1 callsand gavefeedbackusing the callrubricFree!Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourEvidencereach thegoal of 7calls/hr forthe past 2weeksAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  2. Utilize AOA for 3 engaged calls in day
    AOA
  3. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  4. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  5. Shared a SMART goal in your 1:1
    Professional Development
  6. verbally spoke out in team meetings instead of typed in chat
    Courage
  7. made first outreach call within 15 minutes of clocking in
    Accountability
  8. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  9. submitted an appreciation call for outreach for the call library
    Service
  10. did not having any unplanned time off in the last 30 days
    Attendance
  11. QA 1 calls and gave feedback using the call rubric
    Quality
  12. Free!
  13. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  14. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  15. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  16. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance