Empathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Servicesubmitted anappreciationcall foroutreach forthe call libraryCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereach thegoal of 7calls/hr forthe past 2weeksEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1Courageverbally spokeout in teammeetingsinstead oftyped in chatInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaQualityQA 1 callsand gavefeedbackusing the callrubricRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitymade firstoutreach callwithin 15minutes ofclocking inAttendancedid nothaving anyunplannedtime off in thelast 30 daysFree!Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Servicesubmitted anappreciationcall foroutreach forthe call libraryCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereach thegoal of 7calls/hr forthe past 2weeksEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1Courageverbally spokeout in teammeetingsinstead oftyped in chatInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaQualityQA 1 callsand gavefeedbackusing the callrubricRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitymade firstoutreach callwithin 15minutes ofclocking inAttendancedid nothaving anyunplannedtime off in thelast 30 daysFree!Leadershipvolunteered tolead anupcomingproject,meeting orhappy hour

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  2. submitted an appreciation call for outreach for the call library
    Service
  3. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  4. Utilize AOA for 3 engaged calls in day
    AOA
  5. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  6. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  7. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  8. Shared a SMART goal in your 1:1
    Professional Development
  9. verbally spoke out in team meetings instead of typed in chat
    Courage
  10. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  11. QA 1 calls and gave feedback using the call rubric
    Quality
  12. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  13. made first outreach call within 15 minutes of clocking in
    Accountability
  14. did not having any unplanned time off in the last 30 days
    Attendance
  15. Free!
  16. volunteered to lead an upcoming project, meeting or happy hour
    Leadership