Accountabilitymade firstoutreach callwithin 15minutes ofclocking inFree!Respectgave a shout-out to a team ateam memberin #highfive or#pot channelCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Servicesubmitted anappreciationcall foroutreach forthe call libraryInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayProfessionalDevelopmentShared aSMARTgoal inyour 1:1QualityQA 1 callsand gavefeedbackusing the callrubricEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourAttendancedid nothaving anyunplannedtime off in thelast 30 daysCourageverbally spokeout in teammeetingsinstead oftyped in chatEvidencereach thegoal of 7calls/hr forthe past 2weeksEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAccountabilitymade firstoutreach callwithin 15minutes ofclocking inFree!Respectgave a shout-out to a team ateam memberin #highfive or#pot channelCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Servicesubmitted anappreciationcall foroutreach forthe call libraryInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayProfessionalDevelopmentShared aSMARTgoal inyour 1:1QualityQA 1 callsand gavefeedbackusing the callrubricEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourAttendancedid nothaving anyunplannedtime off in thelast 30 daysCourageverbally spokeout in teammeetingsinstead oftyped in chatEvidencereach thegoal of 7calls/hr forthe past 2weeksEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance week

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. made first outreach call within 15 minutes of clocking in
    Accountability
  2. Free!
  3. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  4. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  5. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  6. submitted an appreciation call for outreach for the call library
    Service
  7. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  8. Utilize AOA for 3 engaged calls in day
    AOA
  9. Shared a SMART goal in your 1:1
    Professional Development
  10. QA 1 calls and gave feedback using the call rubric
    Quality
  11. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  12. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  13. did not having any unplanned time off in the last 30 days
    Attendance
  14. verbally spoke out in team meetings instead of typed in chat
    Courage
  15. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  16. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence