Attendancedid nothaving anyunplannedtime off in thelast 30 daysFree!Respectgave a shout-out to a team ateam memberin #highfive or#pot channelEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekServicesubmitted anappreciationcall foroutreach forthe call libraryCourageverbally spokeout in teammeetingsinstead oftyped in chatProfessionalDevelopmentShared aSMARTgoal inyour 1:1Accountabilitymade firstoutreach callwithin 15minutes ofclocking inAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourQualityQA 1 callsand gavefeedbackusing the callrubricEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingEvidencereach thegoal of 7calls/hr forthe past 2weeksInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAttendancedid nothaving anyunplannedtime off in thelast 30 daysFree!Respectgave a shout-out to a team ateam memberin #highfive or#pot channelEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekServicesubmitted anappreciationcall foroutreach forthe call libraryCourageverbally spokeout in teammeetingsinstead oftyped in chatProfessionalDevelopmentShared aSMARTgoal inyour 1:1Accountabilitymade firstoutreach callwithin 15minutes ofclocking inAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourQualityQA 1 callsand gavefeedbackusing the callrubricEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingEvidencereach thegoal of 7calls/hr forthe past 2weeksInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or idea

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. did not having any unplanned time off in the last 30 days
    Attendance
  2. Free!
  3. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  4. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  5. submitted an appreciation call for outreach for the call library
    Service
  6. verbally spoke out in team meetings instead of typed in chat
    Courage
  7. Shared a SMART goal in your 1:1
    Professional Development
  8. made first outreach call within 15 minutes of clocking in
    Accountability
  9. Utilize AOA for 3 engaged calls in day
    AOA
  10. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  11. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  12. QA 1 calls and gave feedback using the call rubric
    Quality
  13. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  14. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  15. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  16. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion