Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAOAUtilizeAOA for 3engagedcalls in dayEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Free!Courageverbally spokeout in teammeetingsinstead oftyped in chatInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAttendancedid nothaving anyunplannedtime off in thelast 30 daysAccountabilitymade firstoutreach callwithin 15minutes ofclocking inProfessionalDevelopmentShared aSMARTgoal inyour 1:1Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourServicesubmitted anappreciationcall foroutreach forthe call libraryEvidencereach thegoal of 7calls/hr forthe past 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Respectgave a shout-out to a team ateam memberin #highfive or#pot channelEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAOAUtilizeAOA for 3engagedcalls in dayEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Free!Courageverbally spokeout in teammeetingsinstead oftyped in chatInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAttendancedid nothaving anyunplannedtime off in thelast 30 daysAccountabilitymade firstoutreach callwithin 15minutes ofclocking inProfessionalDevelopmentShared aSMARTgoal inyour 1:1Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourServicesubmitted anappreciationcall foroutreach forthe call libraryEvidencereach thegoal of 7calls/hr forthe past 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Respectgave a shout-out to a team ateam memberin #highfive or#pot channel

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  2. Utilize AOA for 3 engaged calls in day
    AOA
  3. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  4. Free!
  5. verbally spoke out in team meetings instead of typed in chat
    Courage
  6. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  7. did not having any unplanned time off in the last 30 days
    Attendance
  8. made first outreach call within 15 minutes of clocking in
    Accountability
  9. Shared a SMART goal in your 1:1
    Professional Development
  10. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  11. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  12. submitted an appreciation call for outreach for the call library
    Service
  13. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  14. QA 1 calls and gave feedback using the call rubric
    Quality
  15. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  16. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect