Accountabilitymade firstoutreach callwithin 15minutes ofclocking inLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourCourageverbally spokeout in teammeetingsinstead oftyped in chatAttendancedid nothaving anyunplannedtime off in thelast 30 daysEvidencereach thegoal of 7calls/hr forthe past 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricProfessionalDevelopmentShared aSMARTgoal inyour 1:1Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Servicesubmitted anappreciationcall foroutreach forthe call libraryEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaFree!Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAOAUtilizeAOA for 3engagedcalls in dayEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitymade firstoutreach callwithin 15minutes ofclocking inLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourCourageverbally spokeout in teammeetingsinstead oftyped in chatAttendancedid nothaving anyunplannedtime off in thelast 30 daysEvidencereach thegoal of 7calls/hr forthe past 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricProfessionalDevelopmentShared aSMARTgoal inyour 1:1Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Servicesubmitted anappreciationcall foroutreach forthe call libraryEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaFree!Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAOAUtilizeAOA for 3engagedcalls in dayEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekRespectgave a shout-out to a team ateam memberin #highfive or#pot channel

Pharmacy Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. made first outreach call within 15 minutes of clocking in
    Accountability
  2. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  3. verbally spoke out in team meetings instead of typed in chat
    Courage
  4. did not having any unplanned time off in the last 30 days
    Attendance
  5. reach the goal of 7 calls/hr for the past 2 weeks
    Evidence
  6. QA 1 calls and gave feedback using the call rubric
    Quality
  7. Shared a SMART goal in your 1:1
    Professional Development
  8. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  9. submitted an appreciation call for outreach for the call library
    Service
  10. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  11. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  12. Free!
  13. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  14. Utilize AOA for 3 engaged calls in day
    AOA
  15. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  16. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect