Break time% averageof 6.25% orbelow for themonth90%W+W forthe weekOpt aclient infor SMStexting100% QAfor themonth85%W+W orhigher forthe week100% QAfor twoweeksstraightDe-escalate acall onyour ownWarm transfera call toRetentionwithout usingthe work cancelHealthBreak of 3%or less forthe monthAdd a 3rdparty label toa clientsaccount onyour ownBreak time% of 6.25%or less forthe weekFill out aMarchMadnessMVP in Mom'sKitchenNounplannedabsences ortardies forthe week80%W+W orhigher forthe weekWarm transfer acall to LTCSupport withoutbeing promptedto in the TeamWinter Hep ChatAddmotivationalquote to theWinter andFriends chatHealth break% less than3% for theweekIntroduceyourself tosomeonenewDelete a foodpreference orallergen on yourown and sendthe emal to theCW and Intake100%QA forthe weekShare a MMmemorableMoment in theTeam Winterand FriendsChat85%W+W forthe monthNounplannedabsences ortardies forthe monthProvide ahelpful tip withyour peers inthe TeamWinter andFriends ChatBreak time% averageof 6.25% orbelow for themonth90%W+W forthe weekOpt aclient infor SMStexting100% QAfor themonth85%W+W orhigher forthe week100% QAfor twoweeksstraightDe-escalate acall onyour ownWarm transfera call toRetentionwithout usingthe work cancelHealthBreak of 3%or less forthe monthAdd a 3rdparty label toa clientsaccount onyour ownBreak time% of 6.25%or less forthe weekFill out aMarchMadnessMVP in Mom'sKitchenNounplannedabsences ortardies forthe week80%W+W orhigher forthe weekWarm transfer acall to LTCSupport withoutbeing promptedto in the TeamWinter Hep ChatAddmotivationalquote to theWinter andFriends chatHealth break% less than3% for theweekIntroduceyourself tosomeonenewDelete a foodpreference orallergen on yourown and sendthe emal to theCW and Intake100%QA forthe weekShare a MMmemorableMoment in theTeam Winterand FriendsChat85%W+W forthe monthNounplannedabsences ortardies forthe monthProvide ahelpful tip withyour peers inthe TeamWinter andFriends Chat

Team Winter April Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Break time % average of 6.25% or below for the month
  2. 90% W+W for the week
  3. Opt a client in for SMS texting
  4. 100% QA for the month
  5. 85% W+W or higher for the week
  6. 100% QA for two weeks straight
  7. De-escalate a call on your own
  8. Warm transfer a call to Retention without using the work cancel
  9. Health Break of 3% or less for the month
  10. Add a 3rd party label to a clients account on your own
  11. Break time % of 6.25% or less for the week
  12. Fill out a March Madness MVP in Mom's Kitchen
  13. No unplanned absences or tardies for the week
  14. 80% W+W or higher for the week
  15. Warm transfer a call to LTC Support without being prompted to in the Team Winter Hep Chat
  16. Add motivational quote to the Winter and Friends chat
  17. Health break % less than 3% for the week
  18. Introduce yourself to someone new
  19. Delete a food preference or allergen on your own and send the emal to the CW and Intake
  20. 100% QA for the week
  21. Share a MM memorable Moment in the Team Winter and Friends Chat
  22. 85% W+W for the month
  23. No unplanned absences or tardies for the month
  24. Provide a helpful tip with your peers in the Team Winter and Friends Chat