85%W+W orhigher forthe week100% QAfor themonthDe-escalate acall onyour own100% QAfor twoweeksstraightIntroduceyourself tosomeonenewBreak time% averageof 6.25% orbelow for themonth80%W+W orhigher forthe weekFill out aMarchMadnessMVP in Mom'sKitchenAddmotivationalquote to theWinter andFriends chatHealth break% less than3% for theweekDelete a foodpreference orallergen on yourown and sendthe emal to theCW and IntakeShare a MMmemorableMoment in theTeam Winterand FriendsChat90%W+W forthe weekNounplannedabsences ortardies forthe weekAdd a 3rdparty label toa clientsaccount onyour ownProvide ahelpful tip withyour peers inthe TeamWinter andFriends ChatOpt aclient infor SMStextingNounplannedabsences ortardies forthe monthBreak time% of 6.25%or less forthe week85%W+W forthe monthWarm transfer acall to LTCSupport withoutbeing promptedto in the TeamWinter Hep Chat100%QA forthe weekWarm transfera call toRetentionwithout usingthe work cancelHealthBreak of 3%or less forthe month85%W+W orhigher forthe week100% QAfor themonthDe-escalate acall onyour own100% QAfor twoweeksstraightIntroduceyourself tosomeonenewBreak time% averageof 6.25% orbelow for themonth80%W+W orhigher forthe weekFill out aMarchMadnessMVP in Mom'sKitchenAddmotivationalquote to theWinter andFriends chatHealth break% less than3% for theweekDelete a foodpreference orallergen on yourown and sendthe emal to theCW and IntakeShare a MMmemorableMoment in theTeam Winterand FriendsChat90%W+W forthe weekNounplannedabsences ortardies forthe weekAdd a 3rdparty label toa clientsaccount onyour ownProvide ahelpful tip withyour peers inthe TeamWinter andFriends ChatOpt aclient infor SMStextingNounplannedabsences ortardies forthe monthBreak time% of 6.25%or less forthe week85%W+W forthe monthWarm transfer acall to LTCSupport withoutbeing promptedto in the TeamWinter Hep Chat100%QA forthe weekWarm transfera call toRetentionwithout usingthe work cancelHealthBreak of 3%or less forthe month

Team Winter April Incentive - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 85% W+W or higher for the week
  2. 100% QA for the month
  3. De-escalate a call on your own
  4. 100% QA for two weeks straight
  5. Introduce yourself to someone new
  6. Break time % average of 6.25% or below for the month
  7. 80% W+W or higher for the week
  8. Fill out a March Madness MVP in Mom's Kitchen
  9. Add motivational quote to the Winter and Friends chat
  10. Health break % less than 3% for the week
  11. Delete a food preference or allergen on your own and send the emal to the CW and Intake
  12. Share a MM memorable Moment in the Team Winter and Friends Chat
  13. 90% W+W for the week
  14. No unplanned absences or tardies for the week
  15. Add a 3rd party label to a clients account on your own
  16. Provide a helpful tip with your peers in the Team Winter and Friends Chat
  17. Opt a client in for SMS texting
  18. No unplanned absences or tardies for the month
  19. Break time % of 6.25% or less for the week
  20. 85% W+W for the month
  21. Warm transfer a call to LTC Support without being prompted to in the Team Winter Hep Chat
  22. 100% QA for the week
  23. Warm transfer a call to Retention without using the work cancel
  24. Health Break of 3% or less for the month