SF Best Practices Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used Requester - Patient- Foresight
2. Cloned a ticket
3. Used Requester - Provider-SneakPeek
4. Gave a patient Support & Billing info (notated in ticket)
5. Used Requester - Patient-SneakPeek
6. Used the addendum section
7. Used a SF email template
8. Authorized a partner on a patient's acct (& documented)
9. Used Requester - Insurance
10. Used Requester - Patient-Reliant
11. Notated a provider's name, title, & clinic name in "From" section
12. Notated a patient's PE with the $ amount
13. Sent a survey to patient's email
14. Used Requester - Sales-Women's Health
15. Referenced patient's req form for confirmation
16. Secured the email prior to sending (i.e. PHI/Secure)
17. @mentioned another team in a ticket
18. Closed a case with an "Escalated" status
19. Used Requester - Patient-Prequel
20. Used Requester - Prospective Patient
21. Sent an email to follow up a call
22. Used Requester - Provider-Women's Health
23. Used Requester - Patient-Foresight/Prequel
24. Used Requester - Patient-Oncology