UsedRequester- Patient-SneakPeekUsedRequester -Sales-Women'sHealthGave a patientSupport &Billing info(notated inticket)Cloneda ticketNotated aprovider'sname, title, &clinic name in"From" sectionSecured theemail prior tosending (i.e.PHI/Secure)Used Requester -Patient-Foresight/PrequelUsedRequester-InsuranceUsed aSF emailtemplateSent anemail tofollow upa callUsedRequester- Patient-ReliantUsedRequester- Patient-PrequelClosed acase with an"Escalated"status@mentionedanotherteam in aticketUsedRequester- Patient-ForesightUsedRequester- Provider-SneakPeekReferencedpatient's reqform forconfirmationUsedRequester -Provider-Women'sHealthNotated apatient'sPE with the$ amountSent asurvey topatient'semailAuthorized apartner on apatient's acct(&documented)UsedRequester -ProspectivePatientUsedRequester- Patient-OncologyUsed theaddendumsectionUsedRequester- Patient-SneakPeekUsedRequester -Sales-Women'sHealthGave a patientSupport &Billing info(notated inticket)Cloneda ticketNotated aprovider'sname, title, &clinic name in"From" sectionSecured theemail prior tosending (i.e.PHI/Secure)Used Requester -Patient-Foresight/PrequelUsedRequester-InsuranceUsed aSF emailtemplateSent anemail tofollow upa callUsedRequester- Patient-ReliantUsedRequester- Patient-PrequelClosed acase with an"Escalated"status@mentionedanotherteam in aticketUsedRequester- Patient-ForesightUsedRequester- Provider-SneakPeekReferencedpatient's reqform forconfirmationUsedRequester -Provider-Women'sHealthNotated apatient'sPE with the$ amountSent asurvey topatient'semailAuthorized apartner on apatient's acct(&documented)UsedRequester -ProspectivePatientUsedRequester- Patient-OncologyUsed theaddendumsection

SF Best Practices Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Requester - Patient-SneakPeek
  2. Used Requester - Sales-Women's Health
  3. Gave a patient Support & Billing info (notated in ticket)
  4. Cloned a ticket
  5. Notated a provider's name, title, & clinic name in "From" section
  6. Secured the email prior to sending (i.e. PHI/Secure)
  7. Used Requester - Patient-Foresight/Prequel
  8. Used Requester - Insurance
  9. Used a SF email template
  10. Sent an email to follow up a call
  11. Used Requester - Patient-Reliant
  12. Used Requester - Patient-Prequel
  13. Closed a case with an "Escalated" status
  14. @mentioned another team in a ticket
  15. Used Requester - Patient- Foresight
  16. Used Requester - Provider-SneakPeek
  17. Referenced patient's req form for confirmation
  18. Used Requester - Provider-Women's Health
  19. Notated a patient's PE with the $ amount
  20. Sent a survey to patient's email
  21. Authorized a partner on a patient's acct (& documented)
  22. Used Requester - Prospective Patient
  23. Used Requester - Patient-Oncology
  24. Used the addendum section