SF Best Practices Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Authorized a partner on a patient's acct (& documented)
2. Used Requester - Patient-Foresight/Prequel
3. Referenced patient's req form for confirmation
4. Used Requester - Sales-Women's Health
5. Used Requester - Prospective Patient
6. Secured the email prior to sending (i.e. PHI/Secure)
7. Used Requester - Insurance
8. Used Requester - Patient-Prequel
9. @mentioned another team in a ticket
10. Gave a patient Support & Billing info (notated in ticket)
11. Notated a provider's name, title, & clinic name in "From" section
12. Used Requester - Provider-SneakPeek
13. Used Requester - Patient-SneakPeek
14. Used Requester - Patient-Reliant
15. Used Requester - Patient-Oncology
16. Sent an email to follow up a call
17. Used the addendum section
18. Cloned a ticket
19. Used Requester - Patient- Foresight
20. Closed a case with an "Escalated" status
21. Used a SF email template
22. Sent a survey to patient's email
23. Used Requester - Provider-Women's Health
24. Notated a patient's PE with the $ amount