Unhappyclient lefthappy -knows aboutsurveyIaccepted/actionedO&O aroundADVICEI explainedhow thesurveyworksI explainedhow thesurveyworks2 outsidemortgageprintsI did a clienttransactionwithout usingServicePlatformI fixed anissue, andexplainedthe surveyClientcommittedto lookingfor surveyClientCommittedto lookingfor it2 outsideinvestmentprintsI did adigital"showme"Told clientsurvey ison meI showedwhich emailthe surveywould comefromLed Digital -Clientknows aboutsurveyClient washappy with myservice, so Iasked them tolook for surveyClientknewaboutsurveyI fixed anissue, andexplainedthe survey2 outsidemortgageprintsLed digitally,clientlearnedsomethingnewTurnedNOMI onfor a clientTaughtclient howto useATMI led digitally& clientknows aboutsurveyI was ableto suggest& SHOW abetter wayClientlearnedabout surveyfor the 1sttimeUnhappyclient lefthappy -knows aboutsurveyIaccepted/actionedO&O aroundADVICEI explainedhow thesurveyworksI explainedhow thesurveyworks2 outsidemortgageprintsI did a clienttransactionwithout usingServicePlatformI fixed anissue, andexplainedthe surveyClientcommittedto lookingfor surveyClientCommittedto lookingfor it2 outsideinvestmentprintsI did adigital"showme"Told clientsurvey ison meI showedwhich emailthe surveywould comefromLed Digital -Clientknows aboutsurveyClient washappy with myservice, so Iasked them tolook for surveyClientknewaboutsurveyI fixed anissue, andexplainedthe survey2 outsidemortgageprintsLed digitally,clientlearnedsomethingnewTurnedNOMI onfor a clientTaughtclient howto useATMI led digitally& clientknows aboutsurveyI was ableto suggest& SHOW abetter wayClientlearnedabout surveyfor the 1sttime

SURVEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
G
5
O
6
G
7
I
8
O
9
B
10
I
11
O
12
I
13
N
14
B
15
G
16
B
17
O
18
G
19
G
20
N
21
I
22
N
23
B
24
O
  1. I-Unhappy client left happy - knows about survey
  2. B-I accepted/actioned O&O around ADVICE
  3. N-I explained how the survey works
  4. G-I explained how the survey works
  5. O-2 outside mortgage prints
  6. G-I did a client transaction without using Service Platform
  7. I-I fixed an issue, and explained the survey
  8. O-Client committed to looking for survey
  9. B-Client Committed to looking for it
  10. I-2 outside investment prints
  11. O-I did a digital "show me"
  12. I-Told client survey is on me
  13. N-I showed which email the survey would come from
  14. B-Led Digital - Client knows about survey
  15. G-Client was happy with my service, so I asked them to look for survey
  16. B-Client knew about survey
  17. O-I fixed an issue, and explained the survey
  18. G-2 outside mortgage prints
  19. G-Led digitally, client learned something new
  20. N-Turned NOMI on for a client
  21. I-Taught client how to use ATM
  22. N-I led digitally & client knows about survey
  23. B-I was able to suggest & SHOW a better way
  24. O-Client learned about survey for the 1st time