(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You mentioned the client can add a comment to the survey
Upgraded an account to save on Debit Fees
Showed a client how they can save money with Value Program.
Told client about survey (1)
Book an MS referral
Identified an IRP referral from Client Connect
Mentioned survey was about your performance and client said they would give you perfect.
You get a compliment on your attention to detail
Client complimented your smile / positive attitude
Show the client how their transaction can be easy with OLB