Talked to allpartiesinvolved andfinalizedliability.ReassignfordisputeCustomerwants tospeak withmanagerV1 Hit adeer/animalSet uptow fromlosslocationSet upDigitalPayAOreportingclaimMAclaim"I havefullcoverage"Claimfiled byatty4+VehCollisionOIC Callsto reportclaimFilingclaim onat sceneNonactivepolicyLanguageline callSalvageTowHailclaim"Why do Ihave to paymy deductibleif I am not atfault?"StolenHyundai/KiaCompClaim"Will myrates goup?"Customerthoughtthey had R1on policyCollisionClaimDWClaimTalked to allpartiesinvolved andfinalizedliability.ReassignfordisputeCustomerwants tospeak withmanagerV1 Hit adeer/animalSet uptow fromlosslocationSet upDigitalPayAOreportingclaimMAclaim"I havefullcoverage"Claimfiled byatty4+VehCollisionOIC Callsto reportclaimFilingclaim onat sceneNonactivepolicyLanguageline callSalvageTowHailclaim"Why do Ihave to paymy deductibleif I am not atfault?"StolenHyundai/KiaCompClaim"Will myrates goup?"Customerthoughtthey had R1on policyCollisionClaimDWClaim

Auto ILR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to all parties involved and finalized liability.
  2. Reassign for dispute
  3. Customer wants to speak with manager
  4. V1 Hit a deer/animal
  5. Set up tow from loss location
  6. Set up Digital Pay
  7. AO reporting claim
  8. MA claim
  9. "I have full coverage"
  10. Claim filed by atty
  11. 4+Veh Collision
  12. OIC Calls to report claim
  13. Filing claim on at scene
  14. Non active policy
  15. Language line call
  16. Salvage Tow
  17. Hail claim
  18. "Why do I have to pay my deductible if I am not at fault?"
  19. Stolen Hyundai/Kia
  20. Comp Claim
  21. "Will my rates go up?"
  22. Customer thought they had R1 on policy
  23. Collision Claim
  24. DW Claim