"I havefullcoverage"AOreportingclaimCustomerthoughtthey had R1on policyReassignfordispute"Why do Ihave to paymy deductibleif I am not atfault?"Set upDigitalPayCustomerwants tospeak withmanagerOIC Callsto reportclaimNonactivepolicyHailclaimMAclaimClaimfiled byattyCollisionClaimTalked to allpartiesinvolved andfinalizedliability.DWClaimSet uptow fromlosslocationCompClaimFilingclaim onat sceneLanguageline callSalvageTowStolenHyundai/Kia"Will myrates goup?"V1 Hit adeer/animal4+VehCollision"I havefullcoverage"AOreportingclaimCustomerthoughtthey had R1on policyReassignfordispute"Why do Ihave to paymy deductibleif I am not atfault?"Set upDigitalPayCustomerwants tospeak withmanagerOIC Callsto reportclaimNonactivepolicyHailclaimMAclaimClaimfiled byattyCollisionClaimTalked to allpartiesinvolved andfinalizedliability.DWClaimSet uptow fromlosslocationCompClaimFilingclaim onat sceneLanguageline callSalvageTowStolenHyundai/Kia"Will myrates goup?"V1 Hit adeer/animal4+VehCollision

Auto ILR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have full coverage"
  2. AO reporting claim
  3. Customer thought they had R1 on policy
  4. Reassign for dispute
  5. "Why do I have to pay my deductible if I am not at fault?"
  6. Set up Digital Pay
  7. Customer wants to speak with manager
  8. OIC Calls to report claim
  9. Non active policy
  10. Hail claim
  11. MA claim
  12. Claim filed by atty
  13. Collision Claim
  14. Talked to all parties involved and finalized liability.
  15. DW Claim
  16. Set up tow from loss location
  17. Comp Claim
  18. Filing claim on at scene
  19. Language line call
  20. Salvage Tow
  21. Stolen Hyundai/Kia
  22. "Will my rates go up?"
  23. V1 Hit a deer/animal
  24. 4+Veh Collision