Multiplepiecesof glassLAPPartClaimOEMclaimUsedSafelitereferralmessagingReceiveda surveyscored "5"Offeredcashquote onno compEducatedon Repairvs.Replaceofferedcash quoteon corlessdedMotorhomeclaimcompletedPCICompliancecollisionclaimWarrantyclaimRelayedstatescriptingRelayednewCoveragemessagingInsureddoesn'thavedeductibleRelayedrepairmessagingReceived acustomercomplimentOfferedSafeliteTextOptiontransfertocalloutAddressedCVQRead allInspectionmessagingtransfertoresolutionDe-escalatea callDocumentF&RMultiplepiecesof glassLAPPartClaimOEMclaimUsedSafelitereferralmessagingReceiveda surveyscored "5"Offeredcashquote onno compEducatedon Repairvs.Replaceofferedcash quoteon corlessdedMotorhomeclaimcompletedPCICompliancecollisionclaimWarrantyclaimRelayedstatescriptingRelayednewCoveragemessagingInsureddoesn'thavedeductibleRelayedrepairmessagingReceived acustomercomplimentOfferedSafeliteTextOptiontransfertocalloutAddressedCVQRead allInspectionmessagingtransfertoresolutionDe-escalatea callDocumentF&R

PROGRESSIVE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Multiple pieces of glass
  2. LAP Part Claim
  3. OEM claim
  4. Used Safelite referral messaging
  5. Received a survey scored "5"
  6. Offered cash quote on no comp
  7. Educated on Repair vs. Replace
  8. offered cash quote on corless ded
  9. Motorhome claim
  10. completed PCI Compliance
  11. collision claim
  12. Warranty claim
  13. Relayed state scripting
  14. Relayed new Coverage messaging
  15. Insured doesn't have deductible
  16. Relayed repair messaging
  17. Received a customer compliment
  18. Offered Safelite Text Option
  19. transfer to callout
  20. Addressed CVQ
  21. Read all Inspection messaging
  22. transfer to resolution
  23. De-escalate a call
  24. Document F&R