transfertocalloutDocumentF&ROEMclaimEducatedon Repairvs.ReplaceReceiveda surveyscored "5"Read allInspectionmessagingDe-escalatea callReceived acustomercomplimentRelayednewCoveragemessagingMotorhomeclaimRelayedrepairmessagingInsureddoesn'thavedeductibleUsedSafelitereferralmessagingWarrantyclaimAddressedCVQLAPPartClaimcollisionclaimOfferedcashquote onno compMultiplepiecesof glassOfferedSafeliteTextOptionofferedcash quoteon corlessdedcompletedPCICompliancetransfertoresolutionRelayedstatescriptingtransfertocalloutDocumentF&ROEMclaimEducatedon Repairvs.ReplaceReceiveda surveyscored "5"Read allInspectionmessagingDe-escalatea callReceived acustomercomplimentRelayednewCoveragemessagingMotorhomeclaimRelayedrepairmessagingInsureddoesn'thavedeductibleUsedSafelitereferralmessagingWarrantyclaimAddressedCVQLAPPartClaimcollisionclaimOfferedcashquote onno compMultiplepiecesof glassOfferedSafeliteTextOptionofferedcash quoteon corlessdedcompletedPCICompliancetransfertoresolutionRelayedstatescripting

PROGRESSIVE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. transfer to callout
  2. Document F&R
  3. OEM claim
  4. Educated on Repair vs. Replace
  5. Received a survey scored "5"
  6. Read all Inspection messaging
  7. De-escalate a call
  8. Received a customer compliment
  9. Relayed new Coverage messaging
  10. Motorhome claim
  11. Relayed repair messaging
  12. Insured doesn't have deductible
  13. Used Safelite referral messaging
  14. Warranty claim
  15. Addressed CVQ
  16. LAP Part Claim
  17. collision claim
  18. Offered cash quote on no comp
  19. Multiple pieces of glass
  20. Offered Safelite Text Option
  21. offered cash quote on corless ded
  22. completed PCI Compliance
  23. transfer to resolution
  24. Relayed state scripting