Received acustomercomplimentWarrantyclaimOfferedSafeliteTextOptioncompletedPCIComplianceMultiplepiecesof glasstransfertocalloutInsureddoesn'thavedeductibleRelayedrepairmessagingReceiveda surveyscored "5"transfertoresolutionEducatedon Repairvs.ReplaceLAPPartClaimcollisionclaimMotorhomeclaimUsedSafelitereferralmessagingAddressedCVQRead allInspectionmessagingOEMclaimRelayedstatescriptingofferedcash quoteon corlessdedRelayednewCoveragemessagingDocumentF&RDe-escalatea callOfferedcashquote onno compReceived acustomercomplimentWarrantyclaimOfferedSafeliteTextOptioncompletedPCIComplianceMultiplepiecesof glasstransfertocalloutInsureddoesn'thavedeductibleRelayedrepairmessagingReceiveda surveyscored "5"transfertoresolutionEducatedon Repairvs.ReplaceLAPPartClaimcollisionclaimMotorhomeclaimUsedSafelitereferralmessagingAddressedCVQRead allInspectionmessagingOEMclaimRelayedstatescriptingofferedcash quoteon corlessdedRelayednewCoveragemessagingDocumentF&RDe-escalatea callOfferedcashquote onno comp

PROGRESSIVE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a customer compliment
  2. Warranty claim
  3. Offered Safelite Text Option
  4. completed PCI Compliance
  5. Multiple pieces of glass
  6. transfer to callout
  7. Insured doesn't have deductible
  8. Relayed repair messaging
  9. Received a survey scored "5"
  10. transfer to resolution
  11. Educated on Repair vs. Replace
  12. LAP Part Claim
  13. collision claim
  14. Motorhome claim
  15. Used Safelite referral messaging
  16. Addressed CVQ
  17. Read all Inspection messaging
  18. OEM claim
  19. Relayed state scripting
  20. offered cash quote on corless ded
  21. Relayed new Coverage messaging
  22. Document F&R
  23. De-escalate a call
  24. Offered cash quote on no comp