De- escalate a call Read all Inspection messaging Addressed CVQ Motorhome claim LAP Part Claim Document F&R transfer to resolution Warranty claim completed PCI Compliance Multiple pieces of glass Insured doesn't have deductible Relayed new Coverage messaging Offered Safelite Text Option OEM claim transfer to callout Received a survey scored "5" Educated on Repair vs. Replace Relayed repair messaging collision claim Received a customer compliment offered cash quote on corless ded Relayed state scripting Used Safelite referral messaging Offered cash quote on no comp De- escalate a call Read all Inspection messaging Addressed CVQ Motorhome claim LAP Part Claim Document F&R transfer to resolution Warranty claim completed PCI Compliance Multiple pieces of glass Insured doesn't have deductible Relayed new Coverage messaging Offered Safelite Text Option OEM claim transfer to callout Received a survey scored "5" Educated on Repair vs. Replace Relayed repair messaging collision claim Received a customer compliment offered cash quote on corless ded Relayed state scripting Used Safelite referral messaging Offered cash quote on no comp
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
De-escalate a call
Read all Inspection messaging
Addressed CVQ
Motorhome claim
LAP Part Claim
Document F&R
transfer to resolution
Warranty claim
completed PCI Compliance
Multiple pieces of glass
Insured doesn't have deductible
Relayed new Coverage messaging
Offered Safelite Text Option
OEM claim
transfer to callout
Received a survey scored "5"
Educated on Repair vs. Replace
Relayed repair messaging
collision claim
Received a customer compliment
offered cash quote on corless ded
Relayed state scripting
Used Safelite referral messaging
Offered cash quote on no comp