Multiplepiecesof glassOEMclaimcompletedPCIComplianceUsedSafelitereferralmessagingReceiveda surveyscored "5"Received acustomercomplimentDocumentF&RLAPPartClaimRelayedrepairmessagingRelayednewCoveragemessagingWarrantyclaimofferedcash quoteon corlessdedOfferedcashquote onno compDe-escalatea callEducatedon Repairvs.ReplaceInsureddoesn'thavedeductibletransfertoresolutiontransfertocalloutAddressedCVQOfferedSafeliteTextOptionMotorhomeclaimcollisionclaimRead allInspectionmessagingRelayedstatescriptingMultiplepiecesof glassOEMclaimcompletedPCIComplianceUsedSafelitereferralmessagingReceiveda surveyscored "5"Received acustomercomplimentDocumentF&RLAPPartClaimRelayedrepairmessagingRelayednewCoveragemessagingWarrantyclaimofferedcash quoteon corlessdedOfferedcashquote onno compDe-escalatea callEducatedon Repairvs.ReplaceInsureddoesn'thavedeductibletransfertoresolutiontransfertocalloutAddressedCVQOfferedSafeliteTextOptionMotorhomeclaimcollisionclaimRead allInspectionmessagingRelayedstatescripting

PROGRESSIVE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Multiple pieces of glass
  2. OEM claim
  3. completed PCI Compliance
  4. Used Safelite referral messaging
  5. Received a survey scored "5"
  6. Received a customer compliment
  7. Document F&R
  8. LAP Part Claim
  9. Relayed repair messaging
  10. Relayed new Coverage messaging
  11. Warranty claim
  12. offered cash quote on corless ded
  13. Offered cash quote on no comp
  14. De-escalate a call
  15. Educated on Repair vs. Replace
  16. Insured doesn't have deductible
  17. transfer to resolution
  18. transfer to callout
  19. Addressed CVQ
  20. Offered Safelite Text Option
  21. Motorhome claim
  22. collision claim
  23. Read all Inspection messaging
  24. Relayed state scripting