Patientdoesn't knowwho theirinsurance iswithPatientcomplainedabout officenot beingavailablePt let theirmeds runoutCouldn'tunderstandcustomer.Patientdoesn't knowwho theirprovider isUsed mybestcustomerservicevoice.Patientsnamebeginswith a TPatientcalled you bythe wrongname.Somethingthe patientsaid madeyou smilePatientskids areloud in thebackground.Patientis born inthe 50'sPatientkeepsinterruptingyouPatienttold youhow to doyour job.Patientcarries on aseparateconversationYou've hadmore thanonecaffeinateddrinkPatientwants avirtualvisitPatientis born inthe 70'sYouschedulea NRPvisitPatientgives youtheir politicalopinion.You consultwiki forinsuranceinfoYouschedule asick sameday apptPatientsnamestarts withan RMaxacts upon youSend a funnycustomerservicememe to thegroup.Patientdoesn't knowwho theirinsurance iswithPatientcomplainedabout officenot beingavailablePt let theirmeds runoutCouldn'tunderstandcustomer.Patientdoesn't knowwho theirprovider isUsed mybestcustomerservicevoice.Patientsnamebeginswith a TPatientcalled you bythe wrongname.Somethingthe patientsaid madeyou smilePatientskids areloud in thebackground.Patientis born inthe 50'sPatientkeepsinterruptingyouPatienttold youhow to doyour job.Patientcarries on aseparateconversationYou've hadmore thanonecaffeinateddrinkPatientwants avirtualvisitPatientis born inthe 70'sYouschedulea NRPvisitPatientgives youtheir politicalopinion.You consultwiki forinsuranceinfoYouschedule asick sameday apptPatientsnamestarts withan RMaxacts upon youSend a funnycustomerservicememe to thegroup.

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient doesn't know who their insurance is with
  2. Patient complained about office not being available
  3. Pt let their meds run out
  4. Couldn't understand customer.
  5. Patient doesn't know who their provider is
  6. Used my best customer service voice.
  7. Patients name begins with a T
  8. Patient called you by the wrong name.
  9. Something the patient said made you smile
  10. Patients kids are loud in the background.
  11. Patient is born in the 50's
  12. Patient keeps interrupting you
  13. Patient told you how to do your job.
  14. Patient carries on a separate conversation
  15. You've had more than one caffeinated drink
  16. Patient wants a virtual visit
  17. Patient is born in the 70's
  18. You schedule a NRP visit
  19. Patient gives you their political opinion.
  20. You consult wiki for insurance info
  21. You schedule a sick same day appt
  22. Patients name starts with an R
  23. Max acts up on you
  24. Send a funny customer service meme to the group.