You've hadmore thanonecaffeinateddrinkSomethingthe patientsaid madeyou smilePatientsnamestarts withan RPatientwants avirtualvisitPatientis born inthe 50'sPatientcomplainedabout officenot beingavailablePatienttold youhow to doyour job.Youschedulea NRPvisitYouschedule asick sameday apptUsed mybestcustomerservicevoice.Maxacts upon youPatientdoesn't knowwho theirinsurance iswithPatientskids areloud in thebackground.Patientcalled you bythe wrongname.Patientgives youtheir politicalopinion.You consultwiki forinsuranceinfoPatientis born inthe 70'sPatientsnamebeginswith a TPatientkeepsinterruptingyouSend a funnycustomerservicememe to thegroup.Patientcarries on aseparateconversationPt let theirmeds runoutPatientdoesn't knowwho theirprovider isCouldn'tunderstandcustomer.You've hadmore thanonecaffeinateddrinkSomethingthe patientsaid madeyou smilePatientsnamestarts withan RPatientwants avirtualvisitPatientis born inthe 50'sPatientcomplainedabout officenot beingavailablePatienttold youhow to doyour job.Youschedulea NRPvisitYouschedule asick sameday apptUsed mybestcustomerservicevoice.Maxacts upon youPatientdoesn't knowwho theirinsurance iswithPatientskids areloud in thebackground.Patientcalled you bythe wrongname.Patientgives youtheir politicalopinion.You consultwiki forinsuranceinfoPatientis born inthe 70'sPatientsnamebeginswith a TPatientkeepsinterruptingyouSend a funnycustomerservicememe to thegroup.Patientcarries on aseparateconversationPt let theirmeds runoutPatientdoesn't knowwho theirprovider isCouldn'tunderstandcustomer.

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You've had more than one caffeinated drink
  2. Something the patient said made you smile
  3. Patients name starts with an R
  4. Patient wants a virtual visit
  5. Patient is born in the 50's
  6. Patient complained about office not being available
  7. Patient told you how to do your job.
  8. You schedule a NRP visit
  9. You schedule a sick same day appt
  10. Used my best customer service voice.
  11. Max acts up on you
  12. Patient doesn't know who their insurance is with
  13. Patients kids are loud in the background.
  14. Patient called you by the wrong name.
  15. Patient gives you their political opinion.
  16. You consult wiki for insurance info
  17. Patient is born in the 70's
  18. Patients name begins with a T
  19. Patient keeps interrupting you
  20. Send a funny customer service meme to the group.
  21. Patient carries on a separate conversation
  22. Pt let their meds run out
  23. Patient doesn't know who their provider is
  24. Couldn't understand customer.