(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promoted the HD App
Recommend coordinating product
De-escalate customer
Asked 3 Discovery Questions
Over 100 ASAT
Offering Protection Plan
Personalized Recap Statement
Used an Empathy Statement
Personalized recap statement of actions taken
Used an empathy statement to acknowledge the emotion
Free!
Over 100 CES
Over 100 LTSA
Explained Benefits of MyAccount
All 5's Survey
Included the customer in the solution path being offered
