(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offering Protection Plan
Over 100 ASAT
Explained Benefits of MyAccount
Recommend coordinating product
Used an empathy statement to acknowledge the emotion
Asked 3 Discovery Questions
Used an Empathy Statement
Promoted the HD App
Over 100 CES
Free!
Over 100 LTSA
Personalized Recap Statement
Personalized recap statement of actions taken
All 5's Survey
De-escalate customer
Included the customer in the solution path being offered
