(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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All 5's Survey
Over 100 ASAT
Promoted the HD App
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Recommend coordinating product
Used an Empathy Statement
Explained Benefits of MyAccount
Personalized recap statement of actions taken
De-escalate customer
Offering Protection Plan
Over 100 CES
Included the customer in the solution path being offered
Personalized Recap Statement
Asked 3 Discovery Questions
Used an empathy statement to acknowledge the emotion
