(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Booking cancellation call
Excess reduction enquiry
MG Complaint
Recommend travel destination/tourist attraction on call
Loud child in background
Get a 10 on NPS (Call or email)
Refer customer to agent
Pre-auth Call
Customer gets your name wrong
Refer to the customer by name at the start of the call and end of the call
Speak to multiple people on the same phonecall (e.g. husband + wife)
