(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wish someone a happy easter
Excess reduction enquiry
Respond to a complaint email
Customer gets your name wrong
MG Complaint
Price match
Reply to Urgent ticket
Successful Extension
Lost property call
Get a 10 on NPS (Call or email)
Infringement enquiry
Refer customer to agent
Speak to multiple people on the same phonecall (e.g. husband + wife)
Refer to the customer by name at the start of the call and end of the call
Booking cancellation call
Unsuccessful extension/partial extension
Say G'day in the group chat
Loud child in background
Additional driver enquiry
Pre-auth Call
Make/Amend multi vehicle booking
Accident/ Breakdown
Recommend travel destination/tourist attraction on call
