(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive a personal compliment from customer
Get a 10 on NPS (Call or email)
Wish someone a happy easter
Speak to multiple people on the same phonecall (e.g. husband + wife)
Make/Amend multi vehicle booking
Successful Extension
Reply to Urgent ticket
Say G'day in the group chat
Pre-auth Call
Price match
Additional driver enquiry
Loud child in background
Excess reduction enquiry
MG Complaint
Accident/ Breakdown
Recommend travel destination/tourist attraction on call
Respond to a complaint email
Unsuccessful extension/partial extension
Refer customer to agent
Lost property call
Refer to the customer by name at the start of the call and end of the call
