(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booking cancellation call
Recommend travel destination/tourist attraction on call
Wish someone a happy easter
MG Complaint
Unsuccessful extension/partial extension
Infringement enquiry
Refer customer to agent
Make/Amend multi vehicle booking
Loud child in background
Price match
Accident/ Breakdown
Reply to Urgent ticket
Say G'day in the group chat
Speak to multiple people on the same phonecall (e.g. husband + wife)
Customer gets your name wrong
Lost property call
Receive a personal compliment from customer
Successful Extension
Additional driver enquiry
Get a 10 on NPS (Call or email)
Respond to a complaint email
Refer to the customer by name at the start of the call and end of the call
