(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refer to the customer by name at the start of the call and end of the call
Wish someone a happy easter
Excess reduction enquiry
Speak to multiple people on the same phonecall (e.g. husband + wife)
Accident/ Breakdown
Pre-auth Call
Reply to Urgent ticket
MG Complaint
Lost property call
Get a 10 on NPS (Call or email)
Additional driver enquiry
Successful Extension
Loud child in background
Make/Amend multi vehicle booking
Unsuccessful extension/partial extension
Say G'day in the group chat
Price match
Customer gets your name wrong
Booking cancellation call
Respond to a complaint email
Infringement enquiry
Recommend travel destination/tourist attraction on call
