Loud childinbackgroundUnsuccessfulextension/partialextensionInfringementenquirySuccessfulExtensionReply toUrgentticketRecommendtraveldestination/touristattraction on callRefer to thecustomer byname at thestart of the calland end of thecallAdditionaldriverenquirySay G'dayin thegroupchatExcessreductionenquiryAccident/BreakdownBookingcancellationcallReceive apersonalcomplimentfromcustomerMake/Amendmulti vehiclebookingWishsomeonea happyeasterSpeak tomultiple peopleon the samephonecall (e.g.husband + wife)PricematchPre-authCallRefercustomerto agentCustomergets yournamewrongMGComplaintRespondto acomplaintemailLostpropertycallGet a 10on NPS(Call oremail)Loud childinbackgroundUnsuccessfulextension/partialextensionInfringementenquirySuccessfulExtensionReply toUrgentticketRecommendtraveldestination/touristattraction on callRefer to thecustomer byname at thestart of the calland end of thecallAdditionaldriverenquirySay G'dayin thegroupchatExcessreductionenquiryAccident/BreakdownBookingcancellationcallReceive apersonalcomplimentfromcustomerMake/Amendmulti vehiclebookingWishsomeonea happyeasterSpeak tomultiple peopleon the samephonecall (e.g.husband + wife)PricematchPre-authCallRefercustomerto agentCustomergets yournamewrongMGComplaintRespondto acomplaintemailLostpropertycallGet a 10on NPS(Call oremail)

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loud child in background
  2. Unsuccessful extension/partial extension
  3. Infringement enquiry
  4. Successful Extension
  5. Reply to Urgent ticket
  6. Recommend travel destination/tourist attraction on call
  7. Refer to the customer by name at the start of the call and end of the call
  8. Additional driver enquiry
  9. Say G'day in the group chat
  10. Excess reduction enquiry
  11. Accident/ Breakdown
  12. Booking cancellation call
  13. Receive a personal compliment from customer
  14. Make/Amend multi vehicle booking
  15. Wish someone a happy easter
  16. Speak to multiple people on the same phonecall (e.g. husband + wife)
  17. Price match
  18. Pre-auth Call
  19. Refer customer to agent
  20. Customer gets your name wrong
  21. MG Complaint
  22. Respond to a complaint email
  23. Lost property call
  24. Get a 10 on NPS (Call or email)