(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive a personal compliment from customer
Loud child in background
Refer to the customer by name at the start of the call and end of the call
Excess reduction enquiry
Say G'day in the group chat
Price match
Wish someone a happy easter
Booking cancellation call
Customer gets your name wrong
Make/Amend multi vehicle booking
Refer customer to agent
Respond to a complaint email
Infringement enquiry
Get a 10 on NPS (Call or email)
Recommend travel destination/tourist attraction on call
Speak to multiple people on the same phonecall (e.g. husband + wife)
