ReceiveComplimentPatientcalled inregardingAuthCallDroppedPatientplacesYOU onholdPatientcalled in fora completedaccountRefusesto verifyHIPAA.Patientcalled into onlypayTakepaymentover$1000.00"SPAMCALLER""I'llregisteronsite"SupervisorCallTakePaymentover$3000.00Noisy ChildinbackgroundFunnyEmailAddressHit 35 calls(inbound oroutbound)1/2 waythrough shift.AvayaFreezeHPSLinkRequestPatientasksabout theweatherFormsRequestEscalatedtothe FCVoicemailis FullTransfertoEstimateLineDogBarking inthe backTakePaymentover$500.00ReceiveComplimentPatientcalled inregardingAuthCallDroppedPatientplacesYOU onholdPatientcalled in fora completedaccountRefusesto verifyHIPAA.Patientcalled into onlypayTakepaymentover$1000.00"SPAMCALLER""I'llregisteronsite"SupervisorCallTakePaymentover$3000.00Noisy ChildinbackgroundFunnyEmailAddressHit 35 calls(inbound oroutbound)1/2 waythrough shift.AvayaFreezeHPSLinkRequestPatientasksabout theweatherFormsRequestEscalatedtothe FCVoicemailis FullTransfertoEstimateLineDogBarking inthe backTakePaymentover$500.00

Pre-Reg "Easter Egg" Bingo🐰🐥 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive Compliment
  2. Patient called in regarding Auth
  3. Call Dropped
  4. Patient places YOU on hold
  5. Patient called in for a completed account
  6. Refuses to verify HIPAA.
  7. Patient called in to only pay
  8. Take payment over $1000.00
  9. "SPAM CALLER"
  10. "I'll register onsite"
  11. Supervisor Call
  12. Take Payment over $3000.00
  13. Noisy Child in background
  14. Funny Email Address
  15. Hit 35 calls (inbound or outbound) 1/2 way through shift.
  16. Avaya Freeze
  17. HPS Link Request
  18. Patient asks about the weather
  19. Forms Request
  20. Escalated to the FC
  21. Voicemail is Full
  22. Transfer to Estimate Line
  23. Dog Barking in the back
  24. Take Payment over $500.00