(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer to Estimate Line
Patient called in regarding Auth
Take Payment over $500.00
"SPAM CALLER"
Avaya Freeze
Refuses to verify HIPAA.
Dog Barking in the back
Voicemail is Full
Forms Request
Call Dropped
Take payment over $1000.00
Patient places YOU on hold
Patient asks about the weather
Supervisor Call
HPS Link Request
Patient called in to only pay
Receive Compliment
Funny Email Address
Patient called in for a completed account
Escalated to
the FC
Hit 35 calls (inbound or outbound) 1/2 way through shift.
