Patientasksabout theweatherCallDroppedTakepaymentover$1000.00Refusesto verifyHIPAA.Noisy ChildinbackgroundPatientcalled inregardingAuthHPSLinkRequestFormsRequestPatientcalled in fora completedaccountFunnyEmailAddressTakePaymentover$500.00TransfertoEstimateLineReceiveComplimentPatientcalled into onlypayDogBarking inthe backHit 35 calls(inbound oroutbound)1/2 waythrough shift."I'llregisteronsite"PatientplacesYOU onholdTakePaymentover$3000.00Voicemailis FullEscalatedtothe FCAvayaFreezeSupervisorCall"SPAMCALLER"Patientasksabout theweatherCallDroppedTakepaymentover$1000.00Refusesto verifyHIPAA.Noisy ChildinbackgroundPatientcalled inregardingAuthHPSLinkRequestFormsRequestPatientcalled in fora completedaccountFunnyEmailAddressTakePaymentover$500.00TransfertoEstimateLineReceiveComplimentPatientcalled into onlypayDogBarking inthe backHit 35 calls(inbound oroutbound)1/2 waythrough shift."I'llregisteronsite"PatientplacesYOU onholdTakePaymentover$3000.00Voicemailis FullEscalatedtothe FCAvayaFreezeSupervisorCall"SPAMCALLER"

Pre-Reg "Easter Egg" Bingo🐰🐥 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient asks about the weather
  2. Call Dropped
  3. Take payment over $1000.00
  4. Refuses to verify HIPAA.
  5. Noisy Child in background
  6. Patient called in regarding Auth
  7. HPS Link Request
  8. Forms Request
  9. Patient called in for a completed account
  10. Funny Email Address
  11. Take Payment over $500.00
  12. Transfer to Estimate Line
  13. Receive Compliment
  14. Patient called in to only pay
  15. Dog Barking in the back
  16. Hit 35 calls (inbound or outbound) 1/2 way through shift.
  17. "I'll register onsite"
  18. Patient places YOU on hold
  19. Take Payment over $3000.00
  20. Voicemail is Full
  21. Escalated to the FC
  22. Avaya Freeze
  23. Supervisor Call
  24. "SPAM CALLER"