RespondtocomplaintemailPricematchCustomerplacesyou onholdSay"greetings"in thegroup chatReceivea 10 onNPSCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesReply tourgentticketRefer to thecustomer byname at thestart of the calland the end ofthe callAdditionalDriverEnquiryWishsomeonea happyeasterRefercustomerto agentDog barkinginbackgroundInfringementenquiryCustomercalls andcancelsbookingSpeak tomultiple peopleon the samephone call (e.g.husband andwife)Customeraccidentallyhangs upCustomermentions theyare spendingeaster withfamilyGet acustomerto laugh bybeing funnyCustomergets yournamewrongMGcomplaintReceive acomplimentfrom acustomerLoud ChildinbackgroundLostpropertycallCustomermentionsthey arespendingeaster aloneRespondtocomplaintemailPricematchCustomerplacesyou onholdSay"greetings"in thegroup chatReceivea 10 onNPSCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesReply tourgentticketRefer to thecustomer byname at thestart of the calland the end ofthe callAdditionalDriverEnquiryWishsomeonea happyeasterRefercustomerto agentDog barkinginbackgroundInfringementenquiryCustomercalls andcancelsbookingSpeak tomultiple peopleon the samephone call (e.g.husband andwife)Customeraccidentallyhangs upCustomermentions theyare spendingeaster withfamilyGet acustomerto laugh bybeing funnyCustomergets yournamewrongMGcomplaintReceive acomplimentfrom acustomerLoud ChildinbackgroundLostpropertycallCustomermentionsthey arespendingeaster alone

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Respond to complaint email
  2. Price match
  3. Customer places you on hold
  4. Say "greetings" in the group chat
  5. Receive a 10 on NPS
  6. Customer has clearly consumed 1 or more alcoholic beverages
  7. Reply to urgent ticket
  8. Refer to the customer by name at the start of the call and the end of the call
  9. Additional Driver Enquiry
  10. Wish someone a happy easter
  11. Refer customer to agent
  12. Dog barking in background
  13. Infringement enquiry
  14. Customer calls and cancels booking
  15. Speak to multiple people on the same phone call (e.g. husband and wife)
  16. Customer accidentally hangs up
  17. Customer mentions they are spending easter with family
  18. Get a customer to laugh by being funny
  19. Customer gets your name wrong
  20. MG complaint
  21. Receive a compliment from a customer
  22. Loud Child in background
  23. Lost property call
  24. Customer mentions they are spending easter alone