Refercustomerto agentCustomermentions theyare spendingeaster withfamilyInfringementenquirySpeak tomultiple peopleon the samephone call (e.g.husband andwife)Dog barkinginbackgroundLostpropertycallReceive acomplimentfrom acustomerCustomergets yournamewrongPricematchCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesRespondtocomplaintemailGet acustomerto laugh bybeing funnyRefer to thecustomer byname at thestart of the calland the end ofthe callLoud ChildinbackgroundReceivea 10 onNPSWishsomeonea happyeasterCustomerplacesyou onholdMGcomplaintReply tourgentticketCustomermentionsthey arespendingeaster aloneSay"greetings"in thegroup chatAdditionalDriverEnquiryCustomeraccidentallyhangs upCustomercalls andcancelsbookingRefercustomerto agentCustomermentions theyare spendingeaster withfamilyInfringementenquirySpeak tomultiple peopleon the samephone call (e.g.husband andwife)Dog barkinginbackgroundLostpropertycallReceive acomplimentfrom acustomerCustomergets yournamewrongPricematchCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesRespondtocomplaintemailGet acustomerto laugh bybeing funnyRefer to thecustomer byname at thestart of the calland the end ofthe callLoud ChildinbackgroundReceivea 10 onNPSWishsomeonea happyeasterCustomerplacesyou onholdMGcomplaintReply tourgentticketCustomermentionsthey arespendingeaster aloneSay"greetings"in thegroup chatAdditionalDriverEnquiryCustomeraccidentallyhangs upCustomercalls andcancelsbooking

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer customer to agent
  2. Customer mentions they are spending easter with family
  3. Infringement enquiry
  4. Speak to multiple people on the same phone call (e.g. husband and wife)
  5. Dog barking in background
  6. Lost property call
  7. Receive a compliment from a customer
  8. Customer gets your name wrong
  9. Price match
  10. Customer has clearly consumed 1 or more alcoholic beverages
  11. Respond to complaint email
  12. Get a customer to laugh by being funny
  13. Refer to the customer by name at the start of the call and the end of the call
  14. Loud Child in background
  15. Receive a 10 on NPS
  16. Wish someone a happy easter
  17. Customer places you on hold
  18. MG complaint
  19. Reply to urgent ticket
  20. Customer mentions they are spending easter alone
  21. Say "greetings" in the group chat
  22. Additional Driver Enquiry
  23. Customer accidentally hangs up
  24. Customer calls and cancels booking