Customermentions theyare spendingeaster withfamilyWishsomeonea happyeasterPricematchReceive acomplimentfrom acustomerSay"greetings"in thegroup chatRefercustomerto agentCustomergets yournamewrongCustomerplacesyou onholdCustomercalls andcancelsbookingReply tourgentticketCustomeraccidentallyhangs upAdditionalDriverEnquiryLoud ChildinbackgroundRespondtocomplaintemailGet acustomerto laugh bybeing funnyInfringementenquiryLostpropertycallSpeak tomultiple peopleon the samephone call (e.g.husband andwife)Receivea 10 onNPSRefer to thecustomer byname at thestart of the calland the end ofthe callCustomermentionsthey arespendingeaster aloneMGcomplaintDog barkinginbackgroundCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesCustomermentions theyare spendingeaster withfamilyWishsomeonea happyeasterPricematchReceive acomplimentfrom acustomerSay"greetings"in thegroup chatRefercustomerto agentCustomergets yournamewrongCustomerplacesyou onholdCustomercalls andcancelsbookingReply tourgentticketCustomeraccidentallyhangs upAdditionalDriverEnquiryLoud ChildinbackgroundRespondtocomplaintemailGet acustomerto laugh bybeing funnyInfringementenquiryLostpropertycallSpeak tomultiple peopleon the samephone call (e.g.husband andwife)Receivea 10 onNPSRefer to thecustomer byname at thestart of the calland the end ofthe callCustomermentionsthey arespendingeaster aloneMGcomplaintDog barkinginbackgroundCustomer hasclearlyconsumed 1 ormore alcoholicbeverages

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer mentions they are spending easter with family
  2. Wish someone a happy easter
  3. Price match
  4. Receive a compliment from a customer
  5. Say "greetings" in the group chat
  6. Refer customer to agent
  7. Customer gets your name wrong
  8. Customer places you on hold
  9. Customer calls and cancels booking
  10. Reply to urgent ticket
  11. Customer accidentally hangs up
  12. Additional Driver Enquiry
  13. Loud Child in background
  14. Respond to complaint email
  15. Get a customer to laugh by being funny
  16. Infringement enquiry
  17. Lost property call
  18. Speak to multiple people on the same phone call (e.g. husband and wife)
  19. Receive a 10 on NPS
  20. Refer to the customer by name at the start of the call and the end of the call
  21. Customer mentions they are spending easter alone
  22. MG complaint
  23. Dog barking in background
  24. Customer has clearly consumed 1 or more alcoholic beverages