AdditionalDriverEnquiryRefercustomerto agentCustomermentions theyare spendingeaster withfamilyRespondtocomplaintemailCustomermentionsthey arespendingeaster aloneCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesRefer to thecustomer byname at thestart of the calland the end ofthe callPricematchReceivea 10 onNPSCustomeraccidentallyhangs upReply tourgentticketInfringementenquiryCustomerplacesyou onholdLostpropertycallSay"greetings"in thegroup chatWishsomeonea happyeasterCustomergets yournamewrongGet acustomerto laugh bybeing funnySpeak tomultiple peopleon the samephone call (e.g.husband andwife)Loud ChildinbackgroundCustomercalls andcancelsbookingDog barkinginbackgroundMGcomplaintReceive acomplimentfrom acustomerAdditionalDriverEnquiryRefercustomerto agentCustomermentions theyare spendingeaster withfamilyRespondtocomplaintemailCustomermentionsthey arespendingeaster aloneCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesRefer to thecustomer byname at thestart of the calland the end ofthe callPricematchReceivea 10 onNPSCustomeraccidentallyhangs upReply tourgentticketInfringementenquiryCustomerplacesyou onholdLostpropertycallSay"greetings"in thegroup chatWishsomeonea happyeasterCustomergets yournamewrongGet acustomerto laugh bybeing funnySpeak tomultiple peopleon the samephone call (e.g.husband andwife)Loud ChildinbackgroundCustomercalls andcancelsbookingDog barkinginbackgroundMGcomplaintReceive acomplimentfrom acustomer

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Additional Driver Enquiry
  2. Refer customer to agent
  3. Customer mentions they are spending easter with family
  4. Respond to complaint email
  5. Customer mentions they are spending easter alone
  6. Customer has clearly consumed 1 or more alcoholic beverages
  7. Refer to the customer by name at the start of the call and the end of the call
  8. Price match
  9. Receive a 10 on NPS
  10. Customer accidentally hangs up
  11. Reply to urgent ticket
  12. Infringement enquiry
  13. Customer places you on hold
  14. Lost property call
  15. Say "greetings" in the group chat
  16. Wish someone a happy easter
  17. Customer gets your name wrong
  18. Get a customer to laugh by being funny
  19. Speak to multiple people on the same phone call (e.g. husband and wife)
  20. Loud Child in background
  21. Customer calls and cancels booking
  22. Dog barking in background
  23. MG complaint
  24. Receive a compliment from a customer