Dog barkinginbackgroundCustomermentions theyare spendingeaster withfamilyCustomercalls andcancelsbookingInfringementenquiryCustomeraccidentallyhangs upMGcomplaintCustomermentionsthey arespendingeaster aloneWishsomeonea happyeasterSpeak tomultiple peopleon the samephone call (e.g.husband andwife)Receivea 10 onNPSSay"greetings"in thegroup chatGet acustomerto laugh bybeing funnyReply tourgentticketCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesReceive acomplimentfrom acustomerLoud ChildinbackgroundCustomerplacesyou onholdRefer to thecustomer byname at thestart of the calland the end ofthe callAdditionalDriverEnquiryRefercustomerto agentCustomergets yournamewrongRespondtocomplaintemailPricematchLostpropertycallDog barkinginbackgroundCustomermentions theyare spendingeaster withfamilyCustomercalls andcancelsbookingInfringementenquiryCustomeraccidentallyhangs upMGcomplaintCustomermentionsthey arespendingeaster aloneWishsomeonea happyeasterSpeak tomultiple peopleon the samephone call (e.g.husband andwife)Receivea 10 onNPSSay"greetings"in thegroup chatGet acustomerto laugh bybeing funnyReply tourgentticketCustomer hasclearlyconsumed 1 ormore alcoholicbeveragesReceive acomplimentfrom acustomerLoud ChildinbackgroundCustomerplacesyou onholdRefer to thecustomer byname at thestart of the calland the end ofthe callAdditionalDriverEnquiryRefercustomerto agentCustomergets yournamewrongRespondtocomplaintemailPricematchLostpropertycall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dog barking in background
  2. Customer mentions they are spending easter with family
  3. Customer calls and cancels booking
  4. Infringement enquiry
  5. Customer accidentally hangs up
  6. MG complaint
  7. Customer mentions they are spending easter alone
  8. Wish someone a happy easter
  9. Speak to multiple people on the same phone call (e.g. husband and wife)
  10. Receive a 10 on NPS
  11. Say "greetings" in the group chat
  12. Get a customer to laugh by being funny
  13. Reply to urgent ticket
  14. Customer has clearly consumed 1 or more alcoholic beverages
  15. Receive a compliment from a customer
  16. Loud Child in background
  17. Customer places you on hold
  18. Refer to the customer by name at the start of the call and the end of the call
  19. Additional Driver Enquiry
  20. Refer customer to agent
  21. Customer gets your name wrong
  22. Respond to complaint email
  23. Price match
  24. Lost property call