Getlocked outof system(IT call) Went tolunch within2 minutes ofscheduledtimeMembergets yournamewrongADH over90% with 2hours left inyour shiftTransfertoBusinessMBRRefuse toanswer allverificationTransferto FCTime entrycompletedby end ofshiftBalancetransferMbr gets helpansweringquestions in thebackground(fail)Askeda FMQWent tobreak within1 minute ofscheduledtimeTransfertoLendingLanguageLineAngryPianoCallCloseCDLate feecreditrequestBalanceCheck -nothingelseEscalatedmemberrecoveryTransferto TSAUsed theFraud MitInfopointGhostCallATOTransferto WiresFraudulentcheckScheduledAppt atNFC forMemberSpouseImitatorNewCDDownloadedthe VerintAppGetlocked outof system(IT call) Went tolunch within2 minutes ofscheduledtimeMembergets yournamewrongADH over90% with 2hours left inyour shiftTransfertoBusinessMBRRefuse toanswer allverificationTransferto FCTime entrycompletedby end ofshiftBalancetransferMbr gets helpansweringquestions in thebackground(fail)Askeda FMQWent tobreak within1 minute ofscheduledtimeTransfertoLendingLanguageLineAngryPianoCallCloseCDLate feecreditrequestBalanceCheck -nothingelseEscalatedmemberrecoveryTransferto TSAUsed theFraud MitInfopointGhostCallATOTransferto WiresFraudulentcheckScheduledAppt atNFC forMemberSpouseImitatorNewCDDownloadedthe VerintApp

Friday Fun Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get locked out of system (IT call)
  2. Went to lunch within 2 minutes of scheduled time
  3. Member gets your name wrong
  4. ADH over 90% with 2 hours left in your shift
  5. Transfer to Business
  6. MBR Refuse to answer all verification
  7. Transfer to FC
  8. Time entry completed by end of shift
  9. Balance transfer
  10. Mbr gets help answering questions in the background (fail)
  11. Asked a FMQ
  12. Went to break within 1 minute of scheduled time
  13. Transfer to Lending
  14. Language Line
  15. Angry Piano Call
  16. Close CD
  17. Late fee credit request
  18. Balance Check - nothing else
  19. Escalated member recovery
  20. Transfer to TSA
  21. Used the Fraud Mit Infopoint
  22. Ghost Call
  23. ATO
  24. Transfer to Wires
  25. Fraudulent check
  26. Scheduled Appt at NFC for Member
  27. Spouse Imitator
  28. New CD
  29. Downloaded the Verint App