1 milewalk/ 30minutesUsedempathystatement toacknowledgethe emotionExplainedPERSONALIZEDbenefits of MyAccountUsedcustomersname 3timesATTFRover100Over100ASATMid daystretchesOver100LTSArecommendedcoordinatingproductDe-escalate acustomer8 glassesof watera dayHavecamera onduring teammeetingComplimentedby a customer(not a 'thankyou')OfferprotectionplanComplimentingthe customersorder/itemOver100CES1 set of deskexercises/30 secondsof squatsDo set ofeye strainexercisesARTover100PersonalizedrecapstatementPromotingthe value ofthe solutionoffered tothe customerAsked 3discoveryquestionsUse 3 emojisin oneconversationSelfie doingsomethingfun outsideof work1 milewalk/ 30minutesUsedempathystatement toacknowledgethe emotionExplainedPERSONALIZEDbenefits of MyAccountUsedcustomersname 3timesATTFRover100Over100ASATMid daystretchesOver100LTSArecommendedcoordinatingproductDe-escalate acustomer8 glassesof watera dayHavecamera onduring teammeetingComplimentedby a customer(not a 'thankyou')OfferprotectionplanComplimentingthe customersorder/itemOver100CES1 set of deskexercises/30 secondsof squatsDo set ofeye strainexercisesARTover100PersonalizedrecapstatementPromotingthe value ofthe solutionoffered tothe customerAsked 3discoveryquestionsUse 3 emojisin oneconversationSelfie doingsomethingfun outsideof work

HOMER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 mile walk/ 30 minutes
  2. Used empathy statement to acknowledge the emotion
  3. Explained PERSONALIZED benefits of My Account
  4. Used customers name 3 times
  5. ATTFR over 100
  6. Over 100 ASAT
  7. Mid day stretches
  8. Over 100 LTSA
  9. recommended coordinating product
  10. De-escalate a customer
  11. 8 glasses of water a day
  12. Have camera on during team meeting
  13. Complimented by a customer (not a 'thank you')
  14. Offer protection plan
  15. Complimenting the customers order/item
  16. Over 100 CES
  17. 1 set of desk exercises/ 30 seconds of squats
  18. Do set of eye strain exercises
  19. ART over 100
  20. Personalized recap statement
  21. Promoting the value of the solution offered to the customer
  22. Asked 3 discovery questions
  23. Use 3 emojis in one conversation
  24. Selfie doing something fun outside of work