De-escalate acustomerPersonalizedrecapstatementHavecamera onduring teammeeting1 milewalk/ 30minutesOver100ASATOver100CESExplainedPERSONALIZEDbenefits of MyAccountATTFRover100Complimentingthe customersorder/itemrecommendedcoordinatingproductMid daystretchesUsedempathystatement toacknowledgethe emotionOfferprotectionplanComplimentedby a customer(not a 'thankyou')Over100LTSASelfie doingsomethingfun outsideof workUse 3 emojisin oneconversationARTover100Asked 3discoveryquestionsPromotingthe value ofthe solutionoffered tothe customer1 set of deskexercises/30 secondsof squats8 glassesof watera dayUsedcustomersname 3timesDo set ofeye strainexercisesDe-escalate acustomerPersonalizedrecapstatementHavecamera onduring teammeeting1 milewalk/ 30minutesOver100ASATOver100CESExplainedPERSONALIZEDbenefits of MyAccountATTFRover100Complimentingthe customersorder/itemrecommendedcoordinatingproductMid daystretchesUsedempathystatement toacknowledgethe emotionOfferprotectionplanComplimentedby a customer(not a 'thankyou')Over100LTSASelfie doingsomethingfun outsideof workUse 3 emojisin oneconversationARTover100Asked 3discoveryquestionsPromotingthe value ofthe solutionoffered tothe customer1 set of deskexercises/30 secondsof squats8 glassesof watera dayUsedcustomersname 3timesDo set ofeye strainexercises

HOMER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a customer
  2. Personalized recap statement
  3. Have camera on during team meeting
  4. 1 mile walk/ 30 minutes
  5. Over 100 ASAT
  6. Over 100 CES
  7. Explained PERSONALIZED benefits of My Account
  8. ATTFR over 100
  9. Complimenting the customers order/item
  10. recommended coordinating product
  11. Mid day stretches
  12. Used empathy statement to acknowledge the emotion
  13. Offer protection plan
  14. Complimented by a customer (not a 'thank you')
  15. Over 100 LTSA
  16. Selfie doing something fun outside of work
  17. Use 3 emojis in one conversation
  18. ART over 100
  19. Asked 3 discovery questions
  20. Promoting the value of the solution offered to the customer
  21. 1 set of desk exercises/ 30 seconds of squats
  22. 8 glasses of water a day
  23. Used customers name 3 times
  24. Do set of eye strain exercises