(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Chat started by a cx that said "no" to needing help
Asked name for complaint purposes
No availability for new booking
Tell chat a dad joke
Refund request
Children screaming in back
Refer to agent
calls us Budget
Get asked for a relocation we cant do
Receive a NPS of 6 or below
Depot not answering
cx is unhappy with vehicle
Booking cancellation
Asked question that is on our website
Be given a booking number that is not searchable
Customer compliment
Speak to multiple on one call
Lost property call/email
Infringement query
Cx gets name wrong
Book a swap over vehicle
cx asks if you were talking before when it was someone else