(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refund request
cx asks to speak with depot
Get asked for a relocation we cant do
Booking cancellation
Customer compliment
Refer to agent
Asked name for complaint purposes
Tell chat a dad joke
calls us Budget
Receive a NPS of 6 or below
Children screaming in back
Speak to multiple on one call
Tell someone to call back and press 1
Be given a booking number that is not searchable
Cx gets name wrong
Infringement query
cx asks if you were talking before when it was someone else
Book a swap over vehicle
Depot not answering
Chat started by a cx that said "no" to needing help
