(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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cx is unhappy with vehicle
Book a swap over vehicle
Refund request
Tell someone to call back and press 1
Lost property call/email
Asked question that is on our website
Children screaming in back
Tell chat a dad joke
No availability for new booking
Customer compliment
Speak to multiple on one call
Chat started by a cx that said "no" to needing help
Infringement query
Booking cancellation
Receive a NPS of 6 or below
Refer to agent
cx asks to speak with depot
Depot not answering
cx asks if you were talking before when it was someone else