(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be given a booking number that is not searchable
calls us Budget
Asked question that is on our website
cx asks to speak with depot
Lost property call/email
Infringement query
Get asked for a relocation we cant do
Children screaming in back
Cx gets name wrong
Receive a NPS of 6 or below
Refer to agent
Refund request
cx asks if you were talking before when it was someone else
Customer compliment
Depot not answering
Asked name for complaint purposes
Tell someone to call back and press 1
No availability for new booking
Tell chat a dad joke
Booking cancellation
cx is unhappy with vehicle
Speak to multiple on one call
Chat started by a cx that said "no" to needing help
