Asked name for complaint purposes Chat started by a cx that said "no" to needing help cx asks if you were talking before when it was someone else Refer to agent  Infringement query cx is unhappy with vehicle Get asked for a relocation we cant do No availability for new booking Tell chat a dad joke Asked question that is on our website Refund request Customer compliment Lost property call/email Receive a NPS of 6 or below Speak to multiple on one call Children screaming in back cx asks to speak with depot Tell someone to call back and press 1 Cx gets name wrong Depot not answering Booking cancellation calls us Budget Book a swap over vehicle Be given a booking number that is not searchable Asked name for complaint purposes Chat started by a cx that said "no" to needing help cx asks if you were talking before when it was someone else Refer to agent  Infringement query cx is unhappy with vehicle Get asked for a relocation we cant do No availability for new booking Tell chat a dad joke Asked question that is on our website Refund request Customer compliment Lost property call/email Receive a NPS of 6 or below Speak to multiple on one call Children screaming in back cx asks to speak with depot Tell someone to call back and press 1 Cx gets name wrong Depot not answering Booking cancellation calls us Budget Book a swap over vehicle Be given a booking number that is not searchable
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked name for complaint purposes
Chat started by a cx that said "no" to needing help
cx asks if you were talking before when it was someone else
Refer to agent
Infringement query
cx is unhappy with vehicle
Get asked for a relocation we cant do
No availability for new booking
Tell chat a dad joke
Asked question that is on our website
Refund request
Customer compliment
Lost property call/email
Receive a NPS of 6 or below
Speak to multiple on one call
Children screaming in back
cx asks to speak with depot
Tell someone to call back and press 1
Cx gets name wrong
Depot not answering
Booking cancellation
calls us Budget
Book a swap over vehicle
Be given a booking number that is not searchable