(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Get asked for a relocation we cant do
Tell someone to call back and press 1
cx is unhappy with vehicle
Infringement query
Receive a NPS of 6 or below
cx asks if you were talking before when it was someone else
Be given a booking number that is not searchable
Children screaming in back
Cx gets name wrong
Tell chat a dad joke
Customer compliment
Lost property call/email
No availability for new booking
Depot not answering
cx asks to speak with depot
Refund request
Refer to agent
Asked question that is on our website
Speak to multiple on one call
Booking cancellation
Asked name for complaint purposes
calls us Budget
Book a swap over vehicle
Chat started by a cx that said "no" to needing help
