(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Infringement query
Asked name for complaint purposes
Depot not answering
cx asks to speak with depot
Book a swap over vehicle
Speak to multiple on one call
cx asks if you were talking before when it was someone else
Refer to agent
Booking cancellation
cx is unhappy with vehicle
Tell someone to call back and press 1
No availability for new booking
Tell chat a dad joke
Cx gets name wrong
Children screaming in back
Lost property call/email
Be given a booking number that is not searchable
Get asked for a relocation we cant do
Customer compliment
Refund request
Receive a NPS of 6 or below
Asked question that is on our website
calls us Budget
Chat started by a cx that said "no" to needing help
