CUSTOMER RETENTION 99% 75 RENEWALS 5 MINUTE OR LESS VARIANCE CLOCK OUT 90% INSIDE SALES CSAT 4.8 3 DAYS ZERO RED DOTS 93% APPOINTMENT COMPLETION NPS 90 SP BONUS 16 POINTS SPH 1.8 35 UPGRADES AVERAGE 15 NPS RESPONSE PER MEMBER EVERYONE WASHED VEHICLE ALL MEMBERS PASS TRUCK INSPECTION MOTIVE SCORE 90 NPS 85 WEIGHTED SERVICE 16 RESERVICE RATE 2% SPH 2.0 4 REFERRALS START TIME 7:45 - 8 AM MOTIVE SCORE 85 96% APPOINTMENT COMPLETION 100% INSIDE SALES CUSTOMER RETENTION 99% 75 RENEWALS 5 MINUTE OR LESS VARIANCE CLOCK OUT 90% INSIDE SALES CSAT 4.8 3 DAYS ZERO RED DOTS 93% APPOINTMENT COMPLETION NPS 90 SP BONUS 16 POINTS SPH 1.8 35 UPGRADES AVERAGE 15 NPS RESPONSE PER MEMBER EVERYONE WASHED VEHICLE ALL MEMBERS PASS TRUCK INSPECTION MOTIVE SCORE 90 NPS 85 WEIGHTED SERVICE 16 RESERVICE RATE 2% SPH 2.0 4 REFERRALS START TIME 7:45 - 8 AM MOTIVE SCORE 85 96% APPOINTMENT COMPLETION 100% INSIDE SALES
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CUSTOMER RETENTION 99%
75
RENEWALS
5 MINUTE OR LESS VARIANCE CLOCK OUT
90% INSIDE SALES
CSAT 4.8
3 DAYS ZERO RED DOTS
93% APPOINTMENT COMPLETION
NPS 90
SP BONUS 16 POINTS
SPH 1.8
35 UPGRADES
AVERAGE 15 NPS RESPONSE PER MEMBER
EVERYONE WASHED VEHICLE
ALL MEMBERS PASS TRUCK INSPECTION
MOTIVE SCORE 90
NPS 85
WEIGHTED SERVICE 16
RESERVICE RATE 2%
SPH 2.0
4 REFERRALS
START TIME 7:45 - 8 AM
MOTIVE SCORE 85
96% APPOINTMENT
COMPLETION
100%
INSIDE SALES