96% APPOINTMENT COMPLETION MOTIVE SCORE 85 AVERAGE 15 NPS RESPONSE PER MEMBER SPH 1.8 CSAT 4.8 SPH 2.0 3 DAYS ZERO RED DOTS EVERYONE WASHED VEHICLE NPS 85 WEIGHTED SERVICE 16 4 REFERRALS RESERVICE RATE 2% SP BONUS 16 POINTS NPS 90 93% APPOINTMENT COMPLETION 35 UPGRADES 90% INSIDE SALES 75 RENEWALS MOTIVE SCORE 90 100% INSIDE SALES CUSTOMER RETENTION 99% 5 MINUTE OR LESS VARIANCE CLOCK OUT START TIME 7:45 - 8 AM ALL MEMBERS PASS TRUCK INSPECTION 96% APPOINTMENT COMPLETION MOTIVE SCORE 85 AVERAGE 15 NPS RESPONSE PER MEMBER SPH 1.8 CSAT 4.8 SPH 2.0 3 DAYS ZERO RED DOTS EVERYONE WASHED VEHICLE NPS 85 WEIGHTED SERVICE 16 4 REFERRALS RESERVICE RATE 2% SP BONUS 16 POINTS NPS 90 93% APPOINTMENT COMPLETION 35 UPGRADES 90% INSIDE SALES 75 RENEWALS MOTIVE SCORE 90 100% INSIDE SALES CUSTOMER RETENTION 99% 5 MINUTE OR LESS VARIANCE CLOCK OUT START TIME 7:45 - 8 AM ALL MEMBERS PASS TRUCK INSPECTION
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
96% APPOINTMENT
COMPLETION
MOTIVE SCORE 85
AVERAGE 15 NPS RESPONSE PER MEMBER
SPH 1.8
CSAT 4.8
SPH 2.0
3 DAYS ZERO RED DOTS
EVERYONE WASHED VEHICLE
NPS 85
WEIGHTED SERVICE 16
4 REFERRALS
RESERVICE RATE 2%
SP BONUS 16 POINTS
NPS 90
93% APPOINTMENT COMPLETION
35 UPGRADES
90% INSIDE SALES
75
RENEWALS
MOTIVE SCORE 90
100%
INSIDE SALES
CUSTOMER RETENTION 99%
5 MINUTE OR LESS VARIANCE CLOCK OUT
START TIME 7:45 - 8 AM
ALL MEMBERS PASS TRUCK INSPECTION