RESERVICE RATE 2% NPS 90 35 UPGRADES 3 DAYS ZERO RED DOTS NPS 85 93% APPOINTMENT COMPLETION SPH 2.0 90% INSIDE SALES CUSTOMER RETENTION 99% START TIME 7:45 - 8 AM AVERAGE 15 NPS RESPONSE PER MEMBER SPH 1.8 CSAT 4.8 MOTIVE SCORE 85 EVERYONE WASHED VEHICLE 5 MINUTE OR LESS VARIANCE CLOCK OUT MOTIVE SCORE 90 SP BONUS 16 POINTS WEIGHTED SERVICE 16 96% APPOINTMENT COMPLETION ALL MEMBERS PASS TRUCK INSPECTION 100% INSIDE SALES 75 RENEWALS 4 REFERRALS RESERVICE RATE 2% NPS 90 35 UPGRADES 3 DAYS ZERO RED DOTS NPS 85 93% APPOINTMENT COMPLETION SPH 2.0 90% INSIDE SALES CUSTOMER RETENTION 99% START TIME 7:45 - 8 AM AVERAGE 15 NPS RESPONSE PER MEMBER SPH 1.8 CSAT 4.8 MOTIVE SCORE 85 EVERYONE WASHED VEHICLE 5 MINUTE OR LESS VARIANCE CLOCK OUT MOTIVE SCORE 90 SP BONUS 16 POINTS WEIGHTED SERVICE 16 96% APPOINTMENT COMPLETION ALL MEMBERS PASS TRUCK INSPECTION 100% INSIDE SALES 75 RENEWALS 4 REFERRALS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
RESERVICE RATE 2%
NPS 90
35 UPGRADES
3 DAYS ZERO RED DOTS
NPS 85
93% APPOINTMENT COMPLETION
SPH 2.0
90% INSIDE SALES
CUSTOMER RETENTION 99%
START TIME 7:45 - 8 AM
AVERAGE 15 NPS RESPONSE PER MEMBER
SPH 1.8
CSAT 4.8
MOTIVE SCORE 85
EVERYONE WASHED VEHICLE
5 MINUTE OR LESS VARIANCE CLOCK OUT
MOTIVE SCORE 90
SP BONUS 16 POINTS
WEIGHTED SERVICE 16
96% APPOINTMENT
COMPLETION
ALL MEMBERS PASS TRUCK INSPECTION
100%
INSIDE SALES
75
RENEWALS
4 REFERRALS