I CanHelp YouWith That!AvoidAssumptionsIntroduceYourselfProvideSolutionsMinimizeTransfersUseCustomer’sNameGreetYouQualityPersonalizethe ContactTransformResolvethe FirstTimeMinimizeTransfersExceedCustomerExpectationsCareUseyourToolsIwill..ExpressSpecificEmpathySuccessUnderstandAskopen/closedendedquestionsFriendlyThankYouListenBestPracticesRecapAT&TDelight ourCustomersI CanHelp YouWith That!AvoidAssumptionsIntroduceYourselfProvideSolutionsMinimizeTransfersUseCustomer’sNameGreetYouQualityPersonalizethe ContactTransformResolvethe FirstTimeMinimizeTransfersExceedCustomerExpectationsCareUseyourToolsIwill..ExpressSpecificEmpathySuccessUnderstandAskopen/closedendedquestionsFriendlyThankYouListenBestPracticesRecapAT&TDelight ourCustomers

Care Commitment BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I Can Help You With That!
  2. Avoid Assumptions
  3. Introduce Yourself
  4. Provide Solutions
  5. Minimize Transfers
  6. Use Customer’s Name
  7. Greet You
  8. Quality
  9. Personalize the Contact
  10. Transform
  11. Resolve the First Time
  12. Minimize Transfers
  13. Exceed Customer Expectations
  14. Care
  15. Use your Tools
  16. I will..
  17. Express Specific Empathy
  18. Success
  19. Understand
  20. Ask open/closed ended questions
  21. Friendly Thank You
  22. Listen
  23. Best Practices
  24. Recap
  25. AT&T
  26. Delight our Customers