(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Collateral Seizure
Customer states interest rate is too high / BOFA was unable to help (Complaint)
DMP + Bucket Payment
Customer not receiving statements (Complaint)
Submitted CSA for Annual Fee
BKO
Total Due + MPAY
Submitted 2 Complaints for one customer
Short Term Program + MPAY
Reduced Pay + MPAY
Reage + MPAY
Receive 100% on a Quality
Transfer to CET
DEMN
Customer stated online banking did not work (Complaint)
Customer misinformed by previous agent (Complaint)
Settlement + MPAY
Transfer to Fraud
Full Balance Payment
Inbound Call, but customer is not calling to pay (NOAR)
Language Line + Payment
MPAY on multiple accounts for one customer (2+)
Gradual UTD + MPAY
Customer Sent Payment but we did not receive it (Complaint)