Customernot receivingstatements(Complaint)Transferto FraudCustomerstates interestrate is too high/ BOFA wasunable to help(Complaint)Reage+MPAYShortTermProgram+ MPAYReducedPay +MPAYTotalDue +MPAYFullBalancePaymentCustomerstated onlinebanking didnot work(Complaint)CollateralSeizureSubmitted 2Complaintsfor onecustomerSubmittedCSA forAnnualFeeDMP +BucketPaymentTransferto CETBKOSettlement+ MPAYReceive100% ona QualityCustomermisinformedby previousagent(Complaint)GradualUTD +MPAYMPAY onmultipleaccounts forone customer(2+)InboundCall, butcustomer isnot calling topay (NOAR)LanguageLine +PaymentDEMNCustomerSent Paymentbut we did notreceive it(Complaint)Customernot receivingstatements(Complaint)Transferto FraudCustomerstates interestrate is too high/ BOFA wasunable to help(Complaint)Reage+MPAYShortTermProgram+ MPAYReducedPay +MPAYTotalDue +MPAYFullBalancePaymentCustomerstated onlinebanking didnot work(Complaint)CollateralSeizureSubmitted 2Complaintsfor onecustomerSubmittedCSA forAnnualFeeDMP +BucketPaymentTransferto CETBKOSettlement+ MPAYReceive100% ona QualityCustomermisinformedby previousagent(Complaint)GradualUTD +MPAYMPAY onmultipleaccounts forone customer(2+)InboundCall, butcustomer isnot calling topay (NOAR)LanguageLine +PaymentDEMNCustomerSent Paymentbut we did notreceive it(Complaint)

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer not receiving statements (Complaint)
  2. Transfer to Fraud
  3. Customer states interest rate is too high / BOFA was unable to help (Complaint)
  4. Reage + MPAY
  5. Short Term Program + MPAY
  6. Reduced Pay + MPAY
  7. Total Due + MPAY
  8. Full Balance Payment
  9. Customer stated online banking did not work (Complaint)
  10. Collateral Seizure
  11. Submitted 2 Complaints for one customer
  12. Submitted CSA for Annual Fee
  13. DMP + Bucket Payment
  14. Transfer to CET
  15. BKO
  16. Settlement + MPAY
  17. Receive 100% on a Quality
  18. Customer misinformed by previous agent (Complaint)
  19. Gradual UTD + MPAY
  20. MPAY on multiple accounts for one customer (2+)
  21. Inbound Call, but customer is not calling to pay (NOAR)
  22. Language Line + Payment
  23. DEMN
  24. Customer Sent Payment but we did not receive it (Complaint)