(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer to CET
Customer Sent Payment but we did not receive it (Complaint)
Submitted CSA for Annual Fee
Language Line + Payment
Collateral Seizure
DMP + Bucket Payment
Inbound Call, but customer is not calling to pay (NOAR)
Customer misinformed by previous agent (Complaint)
Submitted 2 Complaints for one customer
Short Term Program + MPAY
Receive 100% on a Quality
Full Balance Payment
Transfer to Fraud
Customer states interest rate is too high / BOFA was unable to help (Complaint)
Settlement + MPAY
BKO
Gradual UTD + MPAY
Total Due + MPAY
Reage + MPAY
MPAY on multiple accounts for one customer (2+)
Reduced Pay + MPAY
Customer stated online banking did not work (Complaint)
