(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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BKO
Collateral Seizure
Customer misinformed by previous agent (Complaint)
Customer Sent Payment but we did not receive it (Complaint)
DMP + Bucket Payment
Reage + MPAY
Transfer to Fraud
Customer stated online banking did not work (Complaint)
Settlement + MPAY
Language Line + Payment
MPAY on multiple accounts for one customer (2+)
Inbound Call, but customer is not calling to pay (NOAR)
Gradual UTD + MPAY
Customer states interest rate is too high / BOFA was unable to help (Complaint)