Say apositivecommentTellcustomerabout E-StatementsassistanothercoworkerGivecustomercompimentIntorduceyourself toacustomerTellcustomerabout aproductThankCustomerfor callingAnswerthe phonecorrectly 5timesAsk Is thereanythingelse I cando for youAskpermissionB4 puttingon holdGreetcustomerenteringbankThankcustomerfor bankingwith usWalkcustomerto a loanofficerThankcustomerforcomming inCrosssell aproductSmile andgreet 10customersSay: Mypleasureor YourWelcomePromoteout creditcardsHelpcustomerget in lockboxProvideyourbusinesscardThankcustomerfor callingTalk tocustomerabout onlinebankingShakehandswithcustomerIntroducecustomerto anotheremployeeSay apositivecommentTellcustomerabout E-StatementsassistanothercoworkerGivecustomercompimentIntorduceyourself toacustomerTellcustomerabout aproductThankCustomerfor callingAnswerthe phonecorrectly 5timesAsk Is thereanythingelse I cando for youAskpermissionB4 puttingon holdGreetcustomerenteringbankThankcustomerfor bankingwith usWalkcustomerto a loanofficerThankcustomerforcomming inCrosssell aproductSmile andgreet 10customersSay: Mypleasureor YourWelcomePromoteout creditcardsHelpcustomerget in lockboxProvideyourbusinesscardThankcustomerfor callingTalk tocustomerabout onlinebankingShakehandswithcustomerIntroducecustomerto anotheremployee

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say a positive comment
  2. Tell customer about E-Statements
  3. assist another coworker
  4. Give customer compiment
  5. Intorduce yourself to a customer
  6. Tell customer about a product
  7. Thank Customer for calling
  8. Answer the phone correctly 5 times
  9. Ask Is there anything else I can do for you
  10. Ask permission B4 putting on hold
  11. Greet customer entering bank
  12. Thank customer for banking with us
  13. Walk customer to a loan officer
  14. Thank customer for comming in
  15. Cross sell a product
  16. Smile and greet 10 customers
  17. Say: My pleasure or Your Welcome
  18. Promote out credit cards
  19. Help customer get in lock box
  20. Provide your business card
  21. Thank customer for calling
  22. Talk to customer about online banking
  23. Shake hands with customer
  24. Introduce customer to another employee