Talk tocustomerabout onlinebankingCrosssell aproductIntroducecustomerto anotheremployeeIntorduceyourself toacustomerAskpermissionB4 puttingon holdTellcustomerabout aproductAsk Is thereanythingelse I cando for youAnswerthe phonecorrectly 5timesThankcustomerfor bankingwith usHelpcustomerget in lockboxSmile andgreet 10customersGivecustomercompimentSay: Mypleasureor YourWelcomeSay apositivecommentPromoteout creditcardsThankcustomerfor callingassistanothercoworkerShakehandswithcustomerThankCustomerfor callingThankcustomerforcomming inProvideyourbusinesscardTellcustomerabout E-StatementsWalkcustomerto a loanofficerGreetcustomerenteringbankTalk tocustomerabout onlinebankingCrosssell aproductIntroducecustomerto anotheremployeeIntorduceyourself toacustomerAskpermissionB4 puttingon holdTellcustomerabout aproductAsk Is thereanythingelse I cando for youAnswerthe phonecorrectly 5timesThankcustomerfor bankingwith usHelpcustomerget in lockboxSmile andgreet 10customersGivecustomercompimentSay: Mypleasureor YourWelcomeSay apositivecommentPromoteout creditcardsThankcustomerfor callingassistanothercoworkerShakehandswithcustomerThankCustomerfor callingThankcustomerforcomming inProvideyourbusinesscardTellcustomerabout E-StatementsWalkcustomerto a loanofficerGreetcustomerenteringbank

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to customer about online banking
  2. Cross sell a product
  3. Introduce customer to another employee
  4. Intorduce yourself to a customer
  5. Ask permission B4 putting on hold
  6. Tell customer about a product
  7. Ask Is there anything else I can do for you
  8. Answer the phone correctly 5 times
  9. Thank customer for banking with us
  10. Help customer get in lock box
  11. Smile and greet 10 customers
  12. Give customer compiment
  13. Say: My pleasure or Your Welcome
  14. Say a positive comment
  15. Promote out credit cards
  16. Thank customer for calling
  17. assist another coworker
  18. Shake hands with customer
  19. Thank Customer for calling
  20. Thank customer for comming in
  21. Provide your business card
  22. Tell customer about E-Statements
  23. Walk customer to a loan officer
  24. Greet customer entering bank