AskpermissionB4 puttingon holdSay: Mypleasureor YourWelcomeassistanothercoworkerThankCustomerfor callingAnswerthe phonecorrectly 5timesTalk tocustomerabout onlinebankingSmile andgreet 10customersIntroducecustomerto anotheremployeePromoteout creditcardsAsk Is thereanythingelse I cando for youSay apositivecommentShakehandswithcustomerTellcustomerabout E-StatementsWalkcustomerto a loanofficerThankcustomerfor bankingwith usProvideyourbusinesscardThankcustomerfor callingGivecustomercompimentIntorduceyourself toacustomerHelpcustomerget in lockboxThankcustomerforcomming inTellcustomerabout aproductCrosssell aproductGreetcustomerenteringbankAskpermissionB4 puttingon holdSay: Mypleasureor YourWelcomeassistanothercoworkerThankCustomerfor callingAnswerthe phonecorrectly 5timesTalk tocustomerabout onlinebankingSmile andgreet 10customersIntroducecustomerto anotheremployeePromoteout creditcardsAsk Is thereanythingelse I cando for youSay apositivecommentShakehandswithcustomerTellcustomerabout E-StatementsWalkcustomerto a loanofficerThankcustomerfor bankingwith usProvideyourbusinesscardThankcustomerfor callingGivecustomercompimentIntorduceyourself toacustomerHelpcustomerget in lockboxThankcustomerforcomming inTellcustomerabout aproductCrosssell aproductGreetcustomerenteringbank

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask permission B4 putting on hold
  2. Say: My pleasure or Your Welcome
  3. assist another coworker
  4. Thank Customer for calling
  5. Answer the phone correctly 5 times
  6. Talk to customer about online banking
  7. Smile and greet 10 customers
  8. Introduce customer to another employee
  9. Promote out credit cards
  10. Ask Is there anything else I can do for you
  11. Say a positive comment
  12. Shake hands with customer
  13. Tell customer about E-Statements
  14. Walk customer to a loan officer
  15. Thank customer for banking with us
  16. Provide your business card
  17. Thank customer for calling
  18. Give customer compiment
  19. Intorduce yourself to a customer
  20. Help customer get in lock box
  21. Thank customer for comming in
  22. Tell customer about a product
  23. Cross sell a product
  24. Greet customer entering bank