Askingfor SameFilesPleaseUpgradeIs itworkingnow?PoreCommzLack ofUnderstandingRepeatingQuestionsPass tosomeoneelseOff onTangentsUndueDelayAskingfor SameFilesPleaseUpgradeIs itworkingnow?PoreCommzLack ofUnderstandingRepeatingQuestionsPass tosomeoneelseOff onTangentsUndueDelay

Customer Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking for Same Files
  2. Please Upgrade
  3. Is it working now?
  4. Pore Commz
  5. Lack of Understanding
  6. Repeating Questions
  7. Pass to someone else
  8. Off on Tangents
  9. Undue Delay