"I have apackage hereto pick up" -they do nothave a packageto pick up"I don't knowhow to sendan email, canyou just do itfor me?""I have to goback outto my car toget mywallet/phone."Why is it soexpensive?!USPSQRCODE**Startsreturn atregister**"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerCAN'TOPERATETOUCHSCREENASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.Gives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerHELPSSALLY"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerIs that thecheapestoption?/Whyis it soexpensive?Customerhas morethan 1 pagefor drop-offreceiptI justhad thecodeCustomerdoesn't knowwhat itemthe code isforITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""They saidI didn'tneed abox.""Amazonsaid youwouldpack it"You scannedthe labelfrom myphonebeforeTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT"Do you takeFedEx?"/FedExLabel"I have apackage hereto pick up" -they do nothave a packageto pick up"I don't knowhow to sendan email, canyou just do itfor me?""I have to goback outto my car toget mywallet/phone."Why is it soexpensive?!USPSQRCODE**Startsreturn atregister**"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerCAN'TOPERATETOUCHSCREENASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.Gives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerHELPSSALLY"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerIs that thecheapestoption?/Whyis it soexpensive?Customerhas morethan 1 pagefor drop-offreceiptI justhad thecodeCustomerdoesn't knowwhat itemthe code isforITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""They saidI didn'tneed abox.""Amazonsaid youwouldpack it"You scannedthe labelfrom myphonebeforeTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT"Do you takeFedEx?"/FedExLabel

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have a package here to pick up" - they do not have a package to pick up
  2. "I don't know how to send an email, can you just do it for me?"
  3. "I have to go back out to my car to get my wallet/phone."
  4. Why is it so expensive?!
  5. USPS QR CODE
  6. **Starts return at register**
  7. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  8. CAN'T OPERATE TOUCH SCREEN
  9. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  10. Gives you wrong item for code and they want you to find the item in the consolidation container
  11. HELPS SALLY
  12. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  13. Is that the cheapest option?/Why is it so expensive?
  14. Customer has more than 1 page for drop-off receipt
  15. I just had the code
  16. Customer doesn't know what item the code is for
  17. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  18. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  19. "They said I didn't need a box."
  20. "Amazon said you would pack it"
  21. You scanned the label from my phone before
  22. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  23. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  24. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  25. "Do you take FedEx?"/FedEx Label