"Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.Is that thecheapestoption?/Whyis it soexpensive?Customerdoesn't knowwhat itemthe code isforCustomerhas morethan 1 pagefor drop-offreceipt*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"I don't knowhow to sendan email, canyou just do itfor me?"CAN'TOPERATETOUCHSCREEN"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerI justhad thecode"They saidI didn'tneed abox."HELPSSALLYGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE"I have to goback outto my car toget mywallet/phone.""Amazonsaid youwouldpack it""I have apackage hereto pick up" -they do nothave a packageto pick up*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerYou scannedthe labelfrom myphonebeforeUSPSQRCODEWhy is it soexpensive?!ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)**Startsreturn atregister**"Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.Is that thecheapestoption?/Whyis it soexpensive?Customerdoesn't knowwhat itemthe code isforCustomerhas morethan 1 pagefor drop-offreceipt*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"I don't knowhow to sendan email, canyou just do itfor me?"CAN'TOPERATETOUCHSCREEN"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerI justhad thecode"They saidI didn'tneed abox."HELPSSALLYGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE"I have to goback outto my car toget mywallet/phone.""Amazonsaid youwouldpack it""I have apackage hereto pick up" -they do nothave a packageto pick up*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerYou scannedthe labelfrom myphonebeforeUSPSQRCODEWhy is it soexpensive?!ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)**Startsreturn atregister**

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you take FedEx?"/FedEx Label
  2. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  3. Is that the cheapest option?/Why is it so expensive?
  4. Customer doesn't know what item the code is for
  5. Customer has more than 1 page for drop-off receipt
  6. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  7. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  8. "I don't know how to send an email, can you just do it for me?"
  9. CAN'T OPERATE TOUCH SCREEN
  10. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  11. I just had the code
  12. "They said I didn't need a box."
  13. HELPS SALLY
  14. Gives you wrong item for code and they want you to find the item in the consolidation container
  15. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  16. "I have to go back out to my car to get my wallet/phone."
  17. "Amazon said you would pack it"
  18. "I have a package here to pick up" - they do not have a package to pick up
  19. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  20. You scanned the label from my phone before
  21. USPS QR CODE
  22. Why is it so expensive?!
  23. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  24. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  25. **Starts return at register**