*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTCustomerdoesn't knowwhat itemthe code isfor"I don't knowhow to sendan email, canyou just do itfor me?""Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"They saidI didn'tneed abox."Is that thecheapestoption?/Whyis it soexpensive?USPSQRCODECustomerhas morethan 1 pagefor drop-offreceiptITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"I have to goback outto my car toget mywallet/phone."Why is it soexpensive?!HELPSSALLYASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED."Do you takeFedEx?"/FedExLabel"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerCAN'TOPERATETOUCHSCREEN"I have apackage hereto pick up" -they do nothave a packageto pick upTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)**Startsreturn atregister**You scannedthe labelfrom myphonebefore"Amazonsaid youwouldpack it"I justhad thecode*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTCustomerdoesn't knowwhat itemthe code isfor"I don't knowhow to sendan email, canyou just do itfor me?""Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"They saidI didn'tneed abox."Is that thecheapestoption?/Whyis it soexpensive?USPSQRCODECustomerhas morethan 1 pagefor drop-offreceiptITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"I have to goback outto my car toget mywallet/phone."Why is it soexpensive?!HELPSSALLYASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED."Do you takeFedEx?"/FedExLabel"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerCAN'TOPERATETOUCHSCREEN"I have apackage hereto pick up" -they do nothave a packageto pick upTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)**Startsreturn atregister**You scannedthe labelfrom myphonebefore"Amazonsaid youwouldpack it"I justhad thecode

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  2. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  3. Customer doesn't know what item the code is for
  4. "I don't know how to send an email, can you just do it for me?"
  5. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  6. Gives you wrong item for code and they want you to find the item in the consolidation container
  7. "They said I didn't need a box."
  8. Is that the cheapest option?/Why is it so expensive?
  9. USPS QR CODE
  10. Customer has more than 1 page for drop-off receipt
  11. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  12. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  13. "I have to go back out to my car to get my wallet/phone."
  14. Why is it so expensive?!
  15. HELPS SALLY
  16. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  17. "Do you take FedEx?"/FedEx Label
  18. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  19. CAN'T OPERATE TOUCH SCREEN
  20. "I have a package here to pick up" - they do not have a package to pick up
  21. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  22. **Starts return at register**
  23. You scanned the label from my phone before
  24. "Amazon said you would pack it"
  25. I just had the code