"I have apackage hereto pick up" -they do nothave a packageto pick up"They saidI didn'tneed abox."Why is it soexpensive?!"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)CAN'TOPERATETOUCHSCREENCustomerhas morethan 1 pagefor drop-offreceiptASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"I don't knowhow to sendan email, canyou just do itfor me?"You scannedthe labelfrom myphonebefore"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerCustomerdoesn't knowwhat itemthe code isfor"Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.HELPSSALLY**Startsreturn atregister**ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCEUSPSQRCODEI justhad thecodeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Amazonsaid youwouldpack it""I have to goback outto my car toget mywallet/phone."Is that thecheapestoption?/Whyis it soexpensive?"I have apackage hereto pick up" -they do nothave a packageto pick up"They saidI didn'tneed abox."Why is it soexpensive?!"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)CAN'TOPERATETOUCHSCREENCustomerhas morethan 1 pagefor drop-offreceiptASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"I don't knowhow to sendan email, canyou just do itfor me?"You scannedthe labelfrom myphonebefore"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerCustomerdoesn't knowwhat itemthe code isfor"Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.HELPSSALLY**Startsreturn atregister**ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCEUSPSQRCODEI justhad thecodeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Amazonsaid youwouldpack it""I have to goback outto my car toget mywallet/phone."Is that thecheapestoption?/Whyis it soexpensive?

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have a package here to pick up" - they do not have a package to pick up
  2. "They said I didn't need a box."
  3. Why is it so expensive?!
  4. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  5. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  6. CAN'T OPERATE TOUCH SCREEN
  7. Customer has more than 1 page for drop-off receipt
  8. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  9. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  10. "I don't know how to send an email, can you just do it for me?"
  11. You scanned the label from my phone before
  12. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  13. Customer doesn't know what item the code is for
  14. "Do you take FedEx?"/FedEx Label
  15. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  16. HELPS SALLY
  17. **Starts return at register**
  18. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  19. USPS QR CODE
  20. I just had the code
  21. Gives you wrong item for code and they want you to find the item in the consolidation container
  22. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  23. "Amazon said you would pack it"
  24. "I have to go back out to my car to get my wallet/phone."
  25. Is that the cheapest option?/Why is it so expensive?