"I don't knowhow to sendan email, canyou just do itfor me?""Do you takeFedEx?"/FedExLabelCAN'TOPERATETOUCHSCREEN"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerUSPSQRCODEASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.**Startsreturn atregister**Is that thecheapestoption?/Whyis it soexpensive?*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerYou scannedthe labelfrom myphonebefore"They saidI didn'tneed abox."Customerdoesn't knowwhat itemthe code isfor*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"TRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)Gives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"I have apackage hereto pick up" -they do nothave a packageto pick up"Amazonsaid youwouldpack it"ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTCustomerhas morethan 1 pagefor drop-offreceiptI justhad thecodeHELPSSALLY"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerWhy is it soexpensive?!ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE"I have to goback outto my car toget mywallet/phone.""I don't knowhow to sendan email, canyou just do itfor me?""Do you takeFedEx?"/FedExLabelCAN'TOPERATETOUCHSCREEN"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerUSPSQRCODEASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.**Startsreturn atregister**Is that thecheapestoption?/Whyis it soexpensive?*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerYou scannedthe labelfrom myphonebefore"They saidI didn'tneed abox."Customerdoesn't knowwhat itemthe code isfor*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"TRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)Gives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"I have apackage hereto pick up" -they do nothave a packageto pick up"Amazonsaid youwouldpack it"ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTCustomerhas morethan 1 pagefor drop-offreceiptI justhad thecodeHELPSSALLY"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerWhy is it soexpensive?!ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE"I have to goback outto my car toget mywallet/phone."

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't know how to send an email, can you just do it for me?"
  2. "Do you take FedEx?"/FedEx Label
  3. CAN'T OPERATE TOUCH SCREEN
  4. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  5. USPS QR CODE
  6. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  7. **Starts return at register**
  8. Is that the cheapest option?/Why is it so expensive?
  9. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  10. You scanned the label from my phone before
  11. "They said I didn't need a box."
  12. Customer doesn't know what item the code is for
  13. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  14. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  15. Gives you wrong item for code and they want you to find the item in the consolidation container
  16. "I have a package here to pick up" - they do not have a package to pick up
  17. "Amazon said you would pack it"
  18. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  19. Customer has more than 1 page for drop-off receipt
  20. I just had the code
  21. HELPS SALLY
  22. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  23. Why is it so expensive?!
  24. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  25. "I have to go back out to my car to get my wallet/phone."