ASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.Customerhas morethan 1 pagefor drop-offreceipt"I don't knowhow to sendan email, canyou just do itfor me?"ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""I have apackage hereto pick up" -they do nothave a packageto pick up"I have to goback outto my car toget mywallet/phone."Customerdoesn't knowwhat itemthe code isforHELPSSALLY"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerCAN'TOPERATETOUCHSCREEN"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"Amazonsaid youwouldpack it"*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerWhy is it soexpensive?!USPSQRCODEIs that thecheapestoption?/Whyis it soexpensive?"They saidI didn'tneed abox."I justhad thecodeYou scannedthe labelfrom myphonebeforeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT**Startsreturn atregister**"Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.Customerhas morethan 1 pagefor drop-offreceipt"I don't knowhow to sendan email, canyou just do itfor me?"ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCE*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""I have apackage hereto pick up" -they do nothave a packageto pick up"I have to goback outto my car toget mywallet/phone."Customerdoesn't knowwhat itemthe code isforHELPSSALLY"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerCAN'TOPERATETOUCHSCREEN"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"Amazonsaid youwouldpack it"*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-CustomerWhy is it soexpensive?!USPSQRCODEIs that thecheapestoption?/Whyis it soexpensive?"They saidI didn'tneed abox."I justhad thecodeYou scannedthe labelfrom myphonebeforeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT**Startsreturn atregister**"Do you takeFedEx?"/FedExLabel

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  2. Customer has more than 1 page for drop-off receipt
  3. "I don't know how to send an email, can you just do it for me?"
  4. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  5. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  6. "I have a package here to pick up" - they do not have a package to pick up
  7. "I have to go back out to my car to get my wallet/phone."
  8. Customer doesn't know what item the code is for
  9. HELPS SALLY
  10. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  11. CAN'T OPERATE TOUCH SCREEN
  12. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  13. "Amazon said you would pack it"
  14. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  15. Why is it so expensive?!
  16. USPS QR CODE
  17. Is that the cheapest option?/Why is it so expensive?
  18. "They said I didn't need a box."
  19. I just had the code
  20. You scanned the label from my phone before
  21. Gives you wrong item for code and they want you to find the item in the consolidation container
  22. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  23. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  24. **Starts return at register**
  25. "Do you take FedEx?"/FedEx Label