"I have to goback outto my car toget mywallet/phone."I justhad thecodeIs that thecheapestoption?/Whyis it soexpensive?CAN'TOPERATETOUCHSCREENUSPSQRCODE"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"I have apackage hereto pick up" -they do nothave a packageto pick up"They saidI didn'tneed abox."ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCECustomerhas morethan 1 pagefor drop-offreceipt*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerHELPSSALLYGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)"Amazonsaid youwouldpack it""Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.You scannedthe labelfrom myphonebefore*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer**Startsreturn atregister**Why is it soexpensive?!Customerdoesn't knowwhat itemthe code isforASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT"I don't knowhow to sendan email, canyou just do itfor me?""I have to goback outto my car toget mywallet/phone."I justhad thecodeIs that thecheapestoption?/Whyis it soexpensive?CAN'TOPERATETOUCHSCREENUSPSQRCODE"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"I have apackage hereto pick up" -they do nothave a packageto pick up"They saidI didn'tneed abox."ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCECustomerhas morethan 1 pagefor drop-offreceipt*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerHELPSSALLYGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)"Amazonsaid youwouldpack it""Do you takeFedEx?"/FedExLabelASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.You scannedthe labelfrom myphonebefore*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer**Startsreturn atregister**Why is it soexpensive?!Customerdoesn't knowwhat itemthe code isforASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT"I don't knowhow to sendan email, canyou just do itfor me?"

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have to go back out to my car to get my wallet/phone."
  2. I just had the code
  3. Is that the cheapest option?/Why is it so expensive?
  4. CAN'T OPERATE TOUCH SCREEN
  5. USPS QR CODE
  6. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  7. "I have a package here to pick up" - they do not have a package to pick up
  8. "They said I didn't need a box."
  9. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  10. Customer has more than 1 page for drop-off receipt
  11. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  12. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  13. HELPS SALLY
  14. Gives you wrong item for code and they want you to find the item in the consolidation container
  15. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  16. "Amazon said you would pack it"
  17. "Do you take FedEx?"/FedEx Label
  18. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  19. You scanned the label from my phone before
  20. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  21. **Starts return at register**
  22. Why is it so expensive?!
  23. Customer doesn't know what item the code is for
  24. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  25. "I don't know how to send an email, can you just do it for me?"