ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTHELPSSALLYCustomerdoesn't knowwhat itemthe code isforIs that thecheapestoption?/Whyis it soexpensive?"I have apackage hereto pick up" -they do nothave a packageto pick up"They saidI didn'tneed abox."*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerWhy is it soexpensive?!ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCECustomerhas morethan 1 pagefor drop-offreceiptUSPSQRCODEI justhad thecode**Startsreturn atregister**TRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)"Do you takeFedEx?"/FedExLabelYou scannedthe labelfrom myphonebeforeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"Amazonsaid youwouldpack it""I don't knowhow to sendan email, canyou just do itfor me?"CAN'TOPERATETOUCHSCREEN"I have to goback outto my car toget mywallet/phone."ASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENTHELPSSALLYCustomerdoesn't knowwhat itemthe code isforIs that thecheapestoption?/Whyis it soexpensive?"I have apackage hereto pick up" -they do nothave a packageto pick up"They saidI didn'tneed abox."*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerWhy is it soexpensive?!ITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCECustomerhas morethan 1 pagefor drop-offreceiptUSPSQRCODEI justhad thecode**Startsreturn atregister**TRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)"Do you takeFedEx?"/FedExLabelYou scannedthe labelfrom myphonebeforeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"Amazonsaid youwouldpack it""I don't knowhow to sendan email, canyou just do itfor me?"CAN'TOPERATETOUCHSCREEN"I have to goback outto my car toget mywallet/phone."ASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  2. HELPS SALLY
  3. Customer doesn't know what item the code is for
  4. Is that the cheapest option?/Why is it so expensive?
  5. "I have a package here to pick up" - they do not have a package to pick up
  6. "They said I didn't need a box."
  7. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  8. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  9. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  10. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  11. Why is it so expensive?!
  12. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  13. Customer has more than 1 page for drop-off receipt
  14. USPS QR CODE
  15. I just had the code
  16. **Starts return at register**
  17. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  18. "Do you take FedEx?"/FedEx Label
  19. You scanned the label from my phone before
  20. Gives you wrong item for code and they want you to find the item in the consolidation container
  21. "Amazon said you would pack it"
  22. "I don't know how to send an email, can you just do it for me?"
  23. CAN'T OPERATE TOUCH SCREEN
  24. "I have to go back out to my car to get my wallet/phone."
  25. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.