HELPSSALLYCustomerdoesn't knowwhat itemthe code isforUSPSQRCODEYou scannedthe labelfrom myphonebeforeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)"Amazonsaid youwouldpack it"Is that thecheapestoption?/Whyis it soexpensive?I justhad thecode"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"I have to goback outto my car toget mywallet/phone."Why is it soexpensive?!"I don't knowhow to sendan email, canyou just do itfor me?"ASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"I have apackage hereto pick up" -they do nothave a packageto pick up*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"CAN'TOPERATETOUCHSCREEN"They saidI didn'tneed abox."**Startsreturn atregister**ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT"Do you takeFedEx?"/FedExLabelITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCECustomerhas morethan 1 pagefor drop-offreceiptHELPSSALLYCustomerdoesn't knowwhat itemthe code isforUSPSQRCODEYou scannedthe labelfrom myphonebeforeGives you wrongitem for code andthey want you tofind the item inthe consolidationcontainer"Can you makeyour screenbrighter?"-TUPSS*Makes codebigger*- CustomerTRIES TO OPENDOORBEFORE/AFTERCLOSE(APPILES TOEVERYONE INTHE STORE)"Amazonsaid youwouldpack it"Is that thecheapestoption?/Whyis it soexpensive?I justhad thecode"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-Customer"I have to goback outto my car toget mywallet/phone."Why is it soexpensive?!"I don't knowhow to sendan email, canyou just do itfor me?"ASKS IF WEHAVE APACKAGETHAT WASNOTDELIVERED.*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"I have apackage hereto pick up" -they do nothave a packageto pick up*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"CAN'TOPERATETOUCHSCREEN"They saidI didn'tneed abox."**Startsreturn atregister**ASK FORSHIPPINGQUOTE.DOESN'T KNOWSIZE/WHERE IT'SBEING SENT"Do you takeFedEx?"/FedExLabelITEM BEINGSHIPPED ISWORTH>$1000 - THEYDECLINEINSURANCECustomerhas morethan 1 pagefor drop-offreceipt

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HELPS SALLY
  2. Customer doesn't know what item the code is for
  3. USPS QR CODE
  4. You scanned the label from my phone before
  5. Gives you wrong item for code and they want you to find the item in the consolidation container
  6. "Can you make your screen brighter?"-TUPSS *Makes code bigger*- Customer
  7. TRIES TO OPEN DOOR BEFORE/AFTER CLOSE (APPILES TO EVERYONE IN THE STORE)
  8. "Amazon said you would pack it"
  9. Is that the cheapest option?/Why is it so expensive?
  10. I just had the code
  11. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  12. "I have to go back out to my car to get my wallet/phone."
  13. Why is it so expensive?!
  14. "I don't know how to send an email, can you just do it for me?"
  15. ASKS IF WE HAVE A PACKAGE THAT WAS NOT DELIVERED.
  16. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  17. "I have a package here to pick up" - they do not have a package to pick up
  18. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  19. CAN'T OPERATE TOUCH SCREEN
  20. "They said I didn't need a box."
  21. **Starts return at register**
  22. ASK FOR SHIPPING QUOTE. DOESN'T KNOW SIZE/WHERE IT'S BEING SENT
  23. "Do you take FedEx?"/FedEx Label
  24. ITEM BEING SHIPPED IS WORTH >$1000 - THEY DECLINE INSURANCE
  25. Customer has more than 1 page for drop-off receipt