(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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clarifying
Be open to understanding that different perspectives exist.
minimal encouragement
using short words to encourage client to continue
false reassurance
Support the client, listen carefully, summarize, listen carefully
