Doesn'tmentionCriticalInfo/Alreadyhas TT.Maxingtheirconnection.ObsessedwithIndicatorLights."I'm notvery tech-savvy."SmokeDetectorBeepNon PaySuspendDo I havea Virus/Isthis thinga Virus?NoElectricityCustomermistakes youfor anotherTech/Gender."It's not anissue withmyrouter/side.""I've triedeverything"IncorrectlyProvisioned.No SignalMonitor/TVPPPOE offlineforweeks/months.SilentCall/No oneon line whenanswered."I'm AGamer""Slower orworsethan dial-up."Asks ifthey canput youon hold.Only hasone deviceconnected."Can Ipay mybill?""Wheneverit rains, ithasissues.""I don'tremembermy Wi-Fipassword."Not even ourcustomer/Callingfor DirectTV.I work inIT/I'm aNetworkEngineer.SmallTalk/Jokesrandomly.MassOutage100+Customers"Is theinternetdown rightnow/is therean outage?"I pay Xamount/a lotof money forthis.Follow-uprevealscustomerdidn't followinstructions."My internetis slowduring peakhours."Takes 3+minutes totest/connectto Wi-Fi.Animalnoises inbackground.Asks for ETAagain, afteryou saidthere is noETA."It wasworkingperfectly finebefore this."Slow Down.Stop Talking.CustomerInterruptsYou.Noisychildren inthebackground.They'rerelaying whatyou're sayingto someoneelse."I rely on myinternet forwork; I workfrom home."ClaimspreviousTech didthing for themyou won't."I don'tunderstandwhy thiskeepshappening.""Hold on, I'mgoing to putyou down fora moment.""Data limiton myinternet?/Areyou throttlingme?"Doesn'tmentionCriticalInfo/Alreadyhas TT.Maxingtheirconnection.ObsessedwithIndicatorLights."I'm notvery tech-savvy."SmokeDetectorBeepNon PaySuspendDo I havea Virus/Isthis thinga Virus?NoElectricityCustomermistakes youfor anotherTech/Gender."It's not anissue withmyrouter/side.""I've triedeverything"IncorrectlyProvisioned.No SignalMonitor/TVPPPOE offlineforweeks/months.SilentCall/No oneon line whenanswered."I'm AGamer""Slower orworsethan dial-up."Asks ifthey canput youon hold.Only hasone deviceconnected."Can Ipay mybill?""Wheneverit rains, ithasissues.""I don'tremembermy Wi-Fipassword."Not even ourcustomer/Callingfor DirectTV.I work inIT/I'm aNetworkEngineer.SmallTalk/Jokesrandomly.MassOutage100+Customers"Is theinternetdown rightnow/is therean outage?"I pay Xamount/a lotof money forthis.Follow-uprevealscustomerdidn't followinstructions."My internetis slowduring peakhours."Takes 3+minutes totest/connectto Wi-Fi.Animalnoises inbackground.Asks for ETAagain, afteryou saidthere is noETA."It wasworkingperfectly finebefore this."Slow Down.Stop Talking.CustomerInterruptsYou.Noisychildren inthebackground.They'rerelaying whatyou're sayingto someoneelse."I rely on myinternet forwork; I workfrom home."ClaimspreviousTech didthing for themyou won't."I don'tunderstandwhy thiskeepshappening.""Hold on, I'mgoing to putyou down fora moment.""Data limiton myinternet?/Areyou throttlingme?"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't mention Critical Info/Already has TT.
  2. Maxing their connection.
  3. Obsessed with Indicator Lights.
  4. "I'm not very tech-savvy."
  5. Smoke Detector Beep
  6. Non Pay Suspend
  7. Do I have a Virus/Is this thing a Virus?
  8. No Electricity
  9. Customer mistakes you for another Tech/Gender.
  10. "It's not an issue with my router/side."
  11. "I've tried everything"
  12. Incorrectly Provisioned.
  13. No Signal Monitor/TV
  14. PPPOE offline for weeks/months.
  15. Silent Call/No one on line when answered.
  16. "I'm A Gamer"
  17. "Slower or worse than dial-up."
  18. Asks if they can put you on hold.
  19. Only has one device connected.
  20. "Can I pay my bill?"
  21. "Whenever it rains, it has issues."
  22. "I don't remember my Wi-Fi password."
  23. Not even our customer/Calling for DirectTV.
  24. I work in IT/I'm a Network Engineer.
  25. Small Talk/Jokes randomly.
  26. Mass Outage 100+ Customers
  27. "Is the internet down right now/is there an outage?"
  28. I pay X amount/a lot of money for this.
  29. Follow-up reveals customer didn't follow instructions.
  30. "My internet is slow during peak hours."
  31. Takes 3+ minutes to test/connect to Wi-Fi.
  32. Animal noises in background.
  33. Asks for ETA again, after you said there is no ETA.
  34. "It was working perfectly fine before this."
  35. Slow Down. Stop Talking. Customer Interrupts You.
  36. Noisy children in the background.
  37. They're relaying what you're saying to someone else.
  38. "I rely on my internet for work; I work from home."
  39. Claims previous Tech did thing for them you won't.
  40. "I don't understand why this keeps happening."
  41. "Hold on, I'm going to put you down for a moment."
  42. "Data limit on my internet?/Are you throttling me?"