Animalnoises inbackground.Takes 3+minutes totest/connectto Wi-Fi.ClaimspreviousTech didthing for themyou won't."Is theinternetdown rightnow/is therean outage?""I rely on myinternet forwork; I workfrom home.""My internetis slowduring peakhours."NoElectricity"I'm AGamer"ObsessedwithIndicatorLights.Do I havea Virus/Isthis thinga Virus?"Hold on, I'mgoing to putyou down fora moment.""I don'tunderstandwhy thiskeepshappening."Asks for ETAagain, afteryou saidthere is noETA.Noisychildren inthebackground.I pay Xamount/a lotof money forthis.SmokeDetectorBeep"It wasworkingperfectly finebefore this."Not even ourcustomer/Callingfor DirectTV.SmallTalk/Jokesrandomly.No SignalMonitor/TVAsks ifthey canput youon hold."Slower orworsethan dial-up.""I've triedeverything"IncorrectlyProvisioned."Wheneverit rains, ithasissues.""Can Ipay mybill?"Only hasone deviceconnected."I don'tremembermy Wi-Fipassword."MassOutage100+CustomersFollow-uprevealscustomerdidn't followinstructions.Doesn'tmentionCriticalInfo/Alreadyhas TT.SilentCall/No oneon line whenanswered.They'rerelaying whatyou're sayingto someoneelse.Non PaySuspend"It's not anissue withmyrouter/side."I work inIT/I'm aNetworkEngineer.Customermistakes youfor anotherTech/Gender."Data limiton myinternet?/Areyou throttlingme?"Slow Down.Stop Talking.CustomerInterruptsYou.Maxingtheirconnection.PPPOE offlineforweeks/months."I'm notvery tech-savvy."Animalnoises inbackground.Takes 3+minutes totest/connectto Wi-Fi.ClaimspreviousTech didthing for themyou won't."Is theinternetdown rightnow/is therean outage?""I rely on myinternet forwork; I workfrom home.""My internetis slowduring peakhours."NoElectricity"I'm AGamer"ObsessedwithIndicatorLights.Do I havea Virus/Isthis thinga Virus?"Hold on, I'mgoing to putyou down fora moment.""I don'tunderstandwhy thiskeepshappening."Asks for ETAagain, afteryou saidthere is noETA.Noisychildren inthebackground.I pay Xamount/a lotof money forthis.SmokeDetectorBeep"It wasworkingperfectly finebefore this."Not even ourcustomer/Callingfor DirectTV.SmallTalk/Jokesrandomly.No SignalMonitor/TVAsks ifthey canput youon hold."Slower orworsethan dial-up.""I've triedeverything"IncorrectlyProvisioned."Wheneverit rains, ithasissues.""Can Ipay mybill?"Only hasone deviceconnected."I don'tremembermy Wi-Fipassword."MassOutage100+CustomersFollow-uprevealscustomerdidn't followinstructions.Doesn'tmentionCriticalInfo/Alreadyhas TT.SilentCall/No oneon line whenanswered.They'rerelaying whatyou're sayingto someoneelse.Non PaySuspend"It's not anissue withmyrouter/side."I work inIT/I'm aNetworkEngineer.Customermistakes youfor anotherTech/Gender."Data limiton myinternet?/Areyou throttlingme?"Slow Down.Stop Talking.CustomerInterruptsYou.Maxingtheirconnection.PPPOE offlineforweeks/months."I'm notvery tech-savvy."

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Animal noises in background.
  2. Takes 3+ minutes to test/connect to Wi-Fi.
  3. Claims previous Tech did thing for them you won't.
  4. "Is the internet down right now/is there an outage?"
  5. "I rely on my internet for work; I work from home."
  6. "My internet is slow during peak hours."
  7. No Electricity
  8. "I'm A Gamer"
  9. Obsessed with Indicator Lights.
  10. Do I have a Virus/Is this thing a Virus?
  11. "Hold on, I'm going to put you down for a moment."
  12. "I don't understand why this keeps happening."
  13. Asks for ETA again, after you said there is no ETA.
  14. Noisy children in the background.
  15. I pay X amount/a lot of money for this.
  16. Smoke Detector Beep
  17. "It was working perfectly fine before this."
  18. Not even our customer/Calling for DirectTV.
  19. Small Talk/Jokes randomly.
  20. No Signal Monitor/TV
  21. Asks if they can put you on hold.
  22. "Slower or worse than dial-up."
  23. "I've tried everything"
  24. Incorrectly Provisioned.
  25. "Whenever it rains, it has issues."
  26. "Can I pay my bill?"
  27. Only has one device connected.
  28. "I don't remember my Wi-Fi password."
  29. Mass Outage 100+ Customers
  30. Follow-up reveals customer didn't follow instructions.
  31. Doesn't mention Critical Info/Already has TT.
  32. Silent Call/No one on line when answered.
  33. They're relaying what you're saying to someone else.
  34. Non Pay Suspend
  35. "It's not an issue with my router/side."
  36. I work in IT/I'm a Network Engineer.
  37. Customer mistakes you for another Tech/Gender.
  38. "Data limit on my internet?/Are you throttling me?"
  39. Slow Down. Stop Talking. Customer Interrupts You.
  40. Maxing their connection.
  41. PPPOE offline for weeks/months.
  42. "I'm not very tech-savvy."