(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I rely on my internet for work; I work from home."
Doesn't mention Critical Info/Already has TT.
Non Pay Suspend
Only has one device connected.
"Can I pay my bill?"
"It was working perfectly fine before this."
Smoke Detector Beep
Do I have a Virus/Is this thing a Virus?
Small Talk/Jokes randomly.
I pay X amount/a lot of money for this.
"Slower or worse than dial-up."
Claims previous Tech did thing for them you won't.
Mass Outage 100+ Customers
"Data limit on my internet?/Are you throttling me?"
"I'm not very tech-savvy."
"Hold on, I'm going to put you down for a moment."
Incorrectly Provisioned.
Animal noises in background.
Noisy children in the background.
Customer mistakes you for another Tech/Gender.
"I'm A Gamer"
No Electricity
Slow Down.
Stop Talking.
Customer Interrupts You.
"It's not an issue with my router/side."
Maxing their connection.
"My internet is slow during peak hours."
"Is the internet down right now/is there an outage?"
I work in IT/I'm a Network Engineer.
"I've tried everything"
PPPOE offline for weeks/months.
Silent Call/No one on line when answered.
They're relaying what you're saying to someone else.