Doesn'tmentionCriticalInfo/Alreadyhas TT.Maxingtheirconnection."It wasworkingperfectly finebefore this."Follow-uprevealscustomerdidn't followinstructions.Takes 3+minutes totest/connectto Wi-Fi."Wheneverit rains, ithasissues."Asks for ETAagain, afteryou saidthere is noETA.ObsessedwithIndicatorLights.IncorrectlyProvisioned.No SignalMonitor/TVSmallTalk/Jokesrandomly.SilentCall/No oneon line whenanswered."I've triedeverything""I don'tunderstandwhy thiskeepshappening."Do I havea Virus/Isthis thinga Virus?Customermistakes youfor anotherTech/Gender.I pay Xamount/a lotof money forthis.I work inIT/I'm aNetworkEngineer.Not even ourcustomer/Callingfor DirectTV.MassOutage100+Customers"I'm notvery tech-savvy.""I'm AGamer"PPPOE offlineforweeks/months.Animalnoises inbackground."Is theinternetdown rightnow/is therean outage?"SmokeDetectorBeep"Hold on, I'mgoing to putyou down fora moment."NoElectricityClaimspreviousTech didthing for themyou won't.Only hasone deviceconnected."I rely on myinternet forwork; I workfrom home.""I don'tremembermy Wi-Fipassword."Non PaySuspendNoisychildren inthebackground.Asks ifthey canput youon hold."Slower orworsethan dial-up."Slow Down.Stop Talking.CustomerInterruptsYou."My internetis slowduring peakhours.""Data limiton myinternet?/Areyou throttlingme?"They'rerelaying whatyou're sayingto someoneelse."Can Ipay mybill?""It's not anissue withmyrouter/side."Doesn'tmentionCriticalInfo/Alreadyhas TT.Maxingtheirconnection."It wasworkingperfectly finebefore this."Follow-uprevealscustomerdidn't followinstructions.Takes 3+minutes totest/connectto Wi-Fi."Wheneverit rains, ithasissues."Asks for ETAagain, afteryou saidthere is noETA.ObsessedwithIndicatorLights.IncorrectlyProvisioned.No SignalMonitor/TVSmallTalk/Jokesrandomly.SilentCall/No oneon line whenanswered."I've triedeverything""I don'tunderstandwhy thiskeepshappening."Do I havea Virus/Isthis thinga Virus?Customermistakes youfor anotherTech/Gender.I pay Xamount/a lotof money forthis.I work inIT/I'm aNetworkEngineer.Not even ourcustomer/Callingfor DirectTV.MassOutage100+Customers"I'm notvery tech-savvy.""I'm AGamer"PPPOE offlineforweeks/months.Animalnoises inbackground."Is theinternetdown rightnow/is therean outage?"SmokeDetectorBeep"Hold on, I'mgoing to putyou down fora moment."NoElectricityClaimspreviousTech didthing for themyou won't.Only hasone deviceconnected."I rely on myinternet forwork; I workfrom home.""I don'tremembermy Wi-Fipassword."Non PaySuspendNoisychildren inthebackground.Asks ifthey canput youon hold."Slower orworsethan dial-up."Slow Down.Stop Talking.CustomerInterruptsYou."My internetis slowduring peakhours.""Data limiton myinternet?/Areyou throttlingme?"They'rerelaying whatyou're sayingto someoneelse."Can Ipay mybill?""It's not anissue withmyrouter/side."

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't mention Critical Info/Already has TT.
  2. Maxing their connection.
  3. "It was working perfectly fine before this."
  4. Follow-up reveals customer didn't follow instructions.
  5. Takes 3+ minutes to test/connect to Wi-Fi.
  6. "Whenever it rains, it has issues."
  7. Asks for ETA again, after you said there is no ETA.
  8. Obsessed with Indicator Lights.
  9. Incorrectly Provisioned.
  10. No Signal Monitor/TV
  11. Small Talk/Jokes randomly.
  12. Silent Call/No one on line when answered.
  13. "I've tried everything"
  14. "I don't understand why this keeps happening."
  15. Do I have a Virus/Is this thing a Virus?
  16. Customer mistakes you for another Tech/Gender.
  17. I pay X amount/a lot of money for this.
  18. I work in IT/I'm a Network Engineer.
  19. Not even our customer/Calling for DirectTV.
  20. Mass Outage 100+ Customers
  21. "I'm not very tech-savvy."
  22. "I'm A Gamer"
  23. PPPOE offline for weeks/months.
  24. Animal noises in background.
  25. "Is the internet down right now/is there an outage?"
  26. Smoke Detector Beep
  27. "Hold on, I'm going to put you down for a moment."
  28. No Electricity
  29. Claims previous Tech did thing for them you won't.
  30. Only has one device connected.
  31. "I rely on my internet for work; I work from home."
  32. "I don't remember my Wi-Fi password."
  33. Non Pay Suspend
  34. Noisy children in the background.
  35. Asks if they can put you on hold.
  36. "Slower or worse than dial-up."
  37. Slow Down. Stop Talking. Customer Interrupts You.
  38. "My internet is slow during peak hours."
  39. "Data limit on my internet?/Are you throttling me?"
  40. They're relaying what you're saying to someone else.
  41. "Can I pay my bill?"
  42. "It's not an issue with my router/side."