Maxingtheirconnection."I'm AGamer"NoElectricity"Is theinternetdown rightnow/is therean outage?"Follow-uprevealscustomerdidn't followinstructions."I'm notvery tech-savvy."They'rerelaying whatyou're sayingto someoneelse."I rely on myinternet forwork; I workfrom home."ObsessedwithIndicatorLights.Slow Down.Stop Talking.CustomerInterruptsYou.Doesn'tmentionCriticalInfo/Alreadyhas TT.IncorrectlyProvisioned."I don'tremembermy Wi-Fipassword.""I don'tunderstandwhy thiskeepshappening."Customermistakes youfor anotherTech/Gender.Asks for ETAagain, afteryou saidthere is noETA."It wasworkingperfectly finebefore this."SmokeDetectorBeepAsks ifthey canput youon hold.Takes 3+minutes totest/connectto Wi-Fi.I work inIT/I'm aNetworkEngineer.Only hasone deviceconnected."Wheneverit rains, ithasissues.""Data limiton myinternet?/Areyou throttlingme?"No SignalMonitor/TVClaimspreviousTech didthing for themyou won't.SilentCall/No oneon line whenanswered.MassOutage100+Customers"Slower orworsethan dial-up.""Hold on, I'mgoing to putyou down fora moment."SmallTalk/Jokesrandomly.Non PaySuspendI pay Xamount/a lotof money forthis.Not even ourcustomer/Callingfor DirectTV."I've triedeverything""My internetis slowduring peakhours.""Can Ipay mybill?"Animalnoises inbackground."It's not anissue withmyrouter/side."Noisychildren inthebackground.Do I havea Virus/Isthis thinga Virus?PPPOE offlineforweeks/months.Maxingtheirconnection."I'm AGamer"NoElectricity"Is theinternetdown rightnow/is therean outage?"Follow-uprevealscustomerdidn't followinstructions."I'm notvery tech-savvy."They'rerelaying whatyou're sayingto someoneelse."I rely on myinternet forwork; I workfrom home."ObsessedwithIndicatorLights.Slow Down.Stop Talking.CustomerInterruptsYou.Doesn'tmentionCriticalInfo/Alreadyhas TT.IncorrectlyProvisioned."I don'tremembermy Wi-Fipassword.""I don'tunderstandwhy thiskeepshappening."Customermistakes youfor anotherTech/Gender.Asks for ETAagain, afteryou saidthere is noETA."It wasworkingperfectly finebefore this."SmokeDetectorBeepAsks ifthey canput youon hold.Takes 3+minutes totest/connectto Wi-Fi.I work inIT/I'm aNetworkEngineer.Only hasone deviceconnected."Wheneverit rains, ithasissues.""Data limiton myinternet?/Areyou throttlingme?"No SignalMonitor/TVClaimspreviousTech didthing for themyou won't.SilentCall/No oneon line whenanswered.MassOutage100+Customers"Slower orworsethan dial-up.""Hold on, I'mgoing to putyou down fora moment."SmallTalk/Jokesrandomly.Non PaySuspendI pay Xamount/a lotof money forthis.Not even ourcustomer/Callingfor DirectTV."I've triedeverything""My internetis slowduring peakhours.""Can Ipay mybill?"Animalnoises inbackground."It's not anissue withmyrouter/side."Noisychildren inthebackground.Do I havea Virus/Isthis thinga Virus?PPPOE offlineforweeks/months.

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maxing their connection.
  2. "I'm A Gamer"
  3. No Electricity
  4. "Is the internet down right now/is there an outage?"
  5. Follow-up reveals customer didn't follow instructions.
  6. "I'm not very tech-savvy."
  7. They're relaying what you're saying to someone else.
  8. "I rely on my internet for work; I work from home."
  9. Obsessed with Indicator Lights.
  10. Slow Down. Stop Talking. Customer Interrupts You.
  11. Doesn't mention Critical Info/Already has TT.
  12. Incorrectly Provisioned.
  13. "I don't remember my Wi-Fi password."
  14. "I don't understand why this keeps happening."
  15. Customer mistakes you for another Tech/Gender.
  16. Asks for ETA again, after you said there is no ETA.
  17. "It was working perfectly fine before this."
  18. Smoke Detector Beep
  19. Asks if they can put you on hold.
  20. Takes 3+ minutes to test/connect to Wi-Fi.
  21. I work in IT/I'm a Network Engineer.
  22. Only has one device connected.
  23. "Whenever it rains, it has issues."
  24. "Data limit on my internet?/Are you throttling me?"
  25. No Signal Monitor/TV
  26. Claims previous Tech did thing for them you won't.
  27. Silent Call/No one on line when answered.
  28. Mass Outage 100+ Customers
  29. "Slower or worse than dial-up."
  30. "Hold on, I'm going to put you down for a moment."
  31. Small Talk/Jokes randomly.
  32. Non Pay Suspend
  33. I pay X amount/a lot of money for this.
  34. Not even our customer/Calling for DirectTV.
  35. "I've tried everything"
  36. "My internet is slow during peak hours."
  37. "Can I pay my bill?"
  38. Animal noises in background.
  39. "It's not an issue with my router/side."
  40. Noisy children in the background.
  41. Do I have a Virus/Is this thing a Virus?
  42. PPPOE offline for weeks/months.