SilentCall/No oneon line whenanswered.Maxingtheirconnection.Takes 3+minutes totest/connectto Wi-Fi."My internetis slowduring peakhours.""I've triedeverything""Hold on, I'mgoing to putyou down fora moment."SmokeDetectorBeep"I rely on myinternet forwork; I workfrom home."ObsessedwithIndicatorLights.I work inIT/I'm aNetworkEngineer.Asks for ETAagain, afteryou saidthere is noETA.Customermistakes youfor anotherTech/Gender.Follow-uprevealscustomerdidn't followinstructions."I don'tremembermy Wi-Fipassword.""I'm notvery tech-savvy."IncorrectlyProvisioned."Can Ipay mybill?"Non PaySuspend"Slower orworsethan dial-up.""I'm AGamer"ClaimspreviousTech didthing for themyou won't.Do I havea Virus/Isthis thinga Virus?Slow Down.Stop Talking.CustomerInterruptsYou.They'rerelaying whatyou're sayingto someoneelse."Is theinternetdown rightnow/is therean outage?"Noisychildren inthebackground.Doesn'tmentionCriticalInfo/Alreadyhas TT."I don'tunderstandwhy thiskeepshappening.""It wasworkingperfectly finebefore this."PPPOE offlineforweeks/months."It's not anissue withmyrouter/side."Not even ourcustomer/Callingfor DirectTV.Only hasone deviceconnected.SmallTalk/Jokesrandomly.I pay Xamount/a lotof money forthis.MassOutage100+Customers"Data limiton myinternet?/Areyou throttlingme?""Wheneverit rains, ithasissues."NoElectricityAnimalnoises inbackground.Asks ifthey canput youon hold.No SignalMonitor/TVSilentCall/No oneon line whenanswered.Maxingtheirconnection.Takes 3+minutes totest/connectto Wi-Fi."My internetis slowduring peakhours.""I've triedeverything""Hold on, I'mgoing to putyou down fora moment."SmokeDetectorBeep"I rely on myinternet forwork; I workfrom home."ObsessedwithIndicatorLights.I work inIT/I'm aNetworkEngineer.Asks for ETAagain, afteryou saidthere is noETA.Customermistakes youfor anotherTech/Gender.Follow-uprevealscustomerdidn't followinstructions."I don'tremembermy Wi-Fipassword.""I'm notvery tech-savvy."IncorrectlyProvisioned."Can Ipay mybill?"Non PaySuspend"Slower orworsethan dial-up.""I'm AGamer"ClaimspreviousTech didthing for themyou won't.Do I havea Virus/Isthis thinga Virus?Slow Down.Stop Talking.CustomerInterruptsYou.They'rerelaying whatyou're sayingto someoneelse."Is theinternetdown rightnow/is therean outage?"Noisychildren inthebackground.Doesn'tmentionCriticalInfo/Alreadyhas TT."I don'tunderstandwhy thiskeepshappening.""It wasworkingperfectly finebefore this."PPPOE offlineforweeks/months."It's not anissue withmyrouter/side."Not even ourcustomer/Callingfor DirectTV.Only hasone deviceconnected.SmallTalk/Jokesrandomly.I pay Xamount/a lotof money forthis.MassOutage100+Customers"Data limiton myinternet?/Areyou throttlingme?""Wheneverit rains, ithasissues."NoElectricityAnimalnoises inbackground.Asks ifthey canput youon hold.No SignalMonitor/TV

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Silent Call/No one on line when answered.
  2. Maxing their connection.
  3. Takes 3+ minutes to test/connect to Wi-Fi.
  4. "My internet is slow during peak hours."
  5. "I've tried everything"
  6. "Hold on, I'm going to put you down for a moment."
  7. Smoke Detector Beep
  8. "I rely on my internet for work; I work from home."
  9. Obsessed with Indicator Lights.
  10. I work in IT/I'm a Network Engineer.
  11. Asks for ETA again, after you said there is no ETA.
  12. Customer mistakes you for another Tech/Gender.
  13. Follow-up reveals customer didn't follow instructions.
  14. "I don't remember my Wi-Fi password."
  15. "I'm not very tech-savvy."
  16. Incorrectly Provisioned.
  17. "Can I pay my bill?"
  18. Non Pay Suspend
  19. "Slower or worse than dial-up."
  20. "I'm A Gamer"
  21. Claims previous Tech did thing for them you won't.
  22. Do I have a Virus/Is this thing a Virus?
  23. Slow Down. Stop Talking. Customer Interrupts You.
  24. They're relaying what you're saying to someone else.
  25. "Is the internet down right now/is there an outage?"
  26. Noisy children in the background.
  27. Doesn't mention Critical Info/Already has TT.
  28. "I don't understand why this keeps happening."
  29. "It was working perfectly fine before this."
  30. PPPOE offline for weeks/months.
  31. "It's not an issue with my router/side."
  32. Not even our customer/Calling for DirectTV.
  33. Only has one device connected.
  34. Small Talk/Jokes randomly.
  35. I pay X amount/a lot of money for this.
  36. Mass Outage 100+ Customers
  37. "Data limit on my internet?/Are you throttling me?"
  38. "Whenever it rains, it has issues."
  39. No Electricity
  40. Animal noises in background.
  41. Asks if they can put you on hold.
  42. No Signal Monitor/TV