ObsessedwithIndicatorLights.Asks for ETAagain, afteryou saidthere is noETA."I don'tunderstandwhy thiskeepshappening."Takes 3+minutes totest/connectto Wi-Fi.Animalnoises inbackground."Hold on, I'mgoing to putyou down fora moment."Not even ourcustomer/Callingfor DirectTV.Asks ifthey canput youon hold."I've triedeverything""Wheneverit rains, ithasissues.""I rely on myinternet forwork; I workfrom home."Non PaySuspendThey'rerelaying whatyou're sayingto someoneelse."Slower orworsethan dial-up.""I don'tremembermy Wi-Fipassword.""Data limiton myinternet?/Areyou throttlingme?"I pay Xamount/a lotof money forthis.Maxingtheirconnection."My internetis slowduring peakhours."NoElectricitySmallTalk/Jokesrandomly.Only hasone deviceconnected.Doesn'tmentionCriticalInfo/Alreadyhas TT."It's not anissue withmyrouter/side."No SignalMonitor/TVPPPOE offlineforweeks/months.ClaimspreviousTech didthing for themyou won't.I work inIT/I'm aNetworkEngineer."It wasworkingperfectly finebefore this."MassOutage100+CustomersDo I havea Virus/Isthis thinga Virus?"I'm AGamer"Noisychildren inthebackground.IncorrectlyProvisioned.SmokeDetectorBeep"I'm notvery tech-savvy.""Is theinternetdown rightnow/is therean outage?"Slow Down.Stop Talking.CustomerInterruptsYou.Customermistakes youfor anotherTech/Gender.SilentCall/No oneon line whenanswered.Follow-uprevealscustomerdidn't followinstructions."Can Ipay mybill?"ObsessedwithIndicatorLights.Asks for ETAagain, afteryou saidthere is noETA."I don'tunderstandwhy thiskeepshappening."Takes 3+minutes totest/connectto Wi-Fi.Animalnoises inbackground."Hold on, I'mgoing to putyou down fora moment."Not even ourcustomer/Callingfor DirectTV.Asks ifthey canput youon hold."I've triedeverything""Wheneverit rains, ithasissues.""I rely on myinternet forwork; I workfrom home."Non PaySuspendThey'rerelaying whatyou're sayingto someoneelse."Slower orworsethan dial-up.""I don'tremembermy Wi-Fipassword.""Data limiton myinternet?/Areyou throttlingme?"I pay Xamount/a lotof money forthis.Maxingtheirconnection."My internetis slowduring peakhours."NoElectricitySmallTalk/Jokesrandomly.Only hasone deviceconnected.Doesn'tmentionCriticalInfo/Alreadyhas TT."It's not anissue withmyrouter/side."No SignalMonitor/TVPPPOE offlineforweeks/months.ClaimspreviousTech didthing for themyou won't.I work inIT/I'm aNetworkEngineer."It wasworkingperfectly finebefore this."MassOutage100+CustomersDo I havea Virus/Isthis thinga Virus?"I'm AGamer"Noisychildren inthebackground.IncorrectlyProvisioned.SmokeDetectorBeep"I'm notvery tech-savvy.""Is theinternetdown rightnow/is therean outage?"Slow Down.Stop Talking.CustomerInterruptsYou.Customermistakes youfor anotherTech/Gender.SilentCall/No oneon line whenanswered.Follow-uprevealscustomerdidn't followinstructions."Can Ipay mybill?"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obsessed with Indicator Lights.
  2. Asks for ETA again, after you said there is no ETA.
  3. "I don't understand why this keeps happening."
  4. Takes 3+ minutes to test/connect to Wi-Fi.
  5. Animal noises in background.
  6. "Hold on, I'm going to put you down for a moment."
  7. Not even our customer/Calling for DirectTV.
  8. Asks if they can put you on hold.
  9. "I've tried everything"
  10. "Whenever it rains, it has issues."
  11. "I rely on my internet for work; I work from home."
  12. Non Pay Suspend
  13. They're relaying what you're saying to someone else.
  14. "Slower or worse than dial-up."
  15. "I don't remember my Wi-Fi password."
  16. "Data limit on my internet?/Are you throttling me?"
  17. I pay X amount/a lot of money for this.
  18. Maxing their connection.
  19. "My internet is slow during peak hours."
  20. No Electricity
  21. Small Talk/Jokes randomly.
  22. Only has one device connected.
  23. Doesn't mention Critical Info/Already has TT.
  24. "It's not an issue with my router/side."
  25. No Signal Monitor/TV
  26. PPPOE offline for weeks/months.
  27. Claims previous Tech did thing for them you won't.
  28. I work in IT/I'm a Network Engineer.
  29. "It was working perfectly fine before this."
  30. Mass Outage 100+ Customers
  31. Do I have a Virus/Is this thing a Virus?
  32. "I'm A Gamer"
  33. Noisy children in the background.
  34. Incorrectly Provisioned.
  35. Smoke Detector Beep
  36. "I'm not very tech-savvy."
  37. "Is the internet down right now/is there an outage?"
  38. Slow Down. Stop Talking. Customer Interrupts You.
  39. Customer mistakes you for another Tech/Gender.
  40. Silent Call/No one on line when answered.
  41. Follow-up reveals customer didn't follow instructions.
  42. "Can I pay my bill?"