MassOutage100+Customers"Slower orworsethan dial-up."Takes 3+minutes totest/connectto Wi-Fi."Can Ipay mybill?"Customermistakes youfor anotherTech/Gender.Doesn'tmentionCriticalInfo/Alreadyhas TT.Non PaySuspendClaimspreviousTech didthing for themyou won't.PPPOE offlineforweeks/months."It wasworkingperfectly finebefore this."Asks ifthey canput youon hold."I'm AGamer"SmallTalk/Jokesrandomly."I don'tremembermy Wi-Fipassword.""I've triedeverything""I'm notvery tech-savvy.""Hold on, I'mgoing to putyou down fora moment."Follow-uprevealscustomerdidn't followinstructions."My internetis slowduring peakhours."Not even ourcustomer/Callingfor DirectTV.I work inIT/I'm aNetworkEngineer.Only hasone deviceconnected.NoElectricityDo I havea Virus/Isthis thinga Virus?Asks for ETAagain, afteryou saidthere is noETA.ObsessedwithIndicatorLights.Animalnoises inbackground.Slow Down.Stop Talking.CustomerInterruptsYou.They'rerelaying whatyou're sayingto someoneelse.I pay Xamount/a lotof money forthis.SmokeDetectorBeep"I don'tunderstandwhy thiskeepshappening."SilentCall/No oneon line whenanswered.Noisychildren inthebackground.IncorrectlyProvisioned."Wheneverit rains, ithasissues.""It's not anissue withmyrouter/side.""I rely on myinternet forwork; I workfrom home.""Is theinternetdown rightnow/is therean outage?""Data limiton myinternet?/Areyou throttlingme?"Maxingtheirconnection.No SignalMonitor/TVMassOutage100+Customers"Slower orworsethan dial-up."Takes 3+minutes totest/connectto Wi-Fi."Can Ipay mybill?"Customermistakes youfor anotherTech/Gender.Doesn'tmentionCriticalInfo/Alreadyhas TT.Non PaySuspendClaimspreviousTech didthing for themyou won't.PPPOE offlineforweeks/months."It wasworkingperfectly finebefore this."Asks ifthey canput youon hold."I'm AGamer"SmallTalk/Jokesrandomly."I don'tremembermy Wi-Fipassword.""I've triedeverything""I'm notvery tech-savvy.""Hold on, I'mgoing to putyou down fora moment."Follow-uprevealscustomerdidn't followinstructions."My internetis slowduring peakhours."Not even ourcustomer/Callingfor DirectTV.I work inIT/I'm aNetworkEngineer.Only hasone deviceconnected.NoElectricityDo I havea Virus/Isthis thinga Virus?Asks for ETAagain, afteryou saidthere is noETA.ObsessedwithIndicatorLights.Animalnoises inbackground.Slow Down.Stop Talking.CustomerInterruptsYou.They'rerelaying whatyou're sayingto someoneelse.I pay Xamount/a lotof money forthis.SmokeDetectorBeep"I don'tunderstandwhy thiskeepshappening."SilentCall/No oneon line whenanswered.Noisychildren inthebackground.IncorrectlyProvisioned."Wheneverit rains, ithasissues.""It's not anissue withmyrouter/side.""I rely on myinternet forwork; I workfrom home.""Is theinternetdown rightnow/is therean outage?""Data limiton myinternet?/Areyou throttlingme?"Maxingtheirconnection.No SignalMonitor/TV

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mass Outage 100+ Customers
  2. "Slower or worse than dial-up."
  3. Takes 3+ minutes to test/connect to Wi-Fi.
  4. "Can I pay my bill?"
  5. Customer mistakes you for another Tech/Gender.
  6. Doesn't mention Critical Info/Already has TT.
  7. Non Pay Suspend
  8. Claims previous Tech did thing for them you won't.
  9. PPPOE offline for weeks/months.
  10. "It was working perfectly fine before this."
  11. Asks if they can put you on hold.
  12. "I'm A Gamer"
  13. Small Talk/Jokes randomly.
  14. "I don't remember my Wi-Fi password."
  15. "I've tried everything"
  16. "I'm not very tech-savvy."
  17. "Hold on, I'm going to put you down for a moment."
  18. Follow-up reveals customer didn't follow instructions.
  19. "My internet is slow during peak hours."
  20. Not even our customer/Calling for DirectTV.
  21. I work in IT/I'm a Network Engineer.
  22. Only has one device connected.
  23. No Electricity
  24. Do I have a Virus/Is this thing a Virus?
  25. Asks for ETA again, after you said there is no ETA.
  26. Obsessed with Indicator Lights.
  27. Animal noises in background.
  28. Slow Down. Stop Talking. Customer Interrupts You.
  29. They're relaying what you're saying to someone else.
  30. I pay X amount/a lot of money for this.
  31. Smoke Detector Beep
  32. "I don't understand why this keeps happening."
  33. Silent Call/No one on line when answered.
  34. Noisy children in the background.
  35. Incorrectly Provisioned.
  36. "Whenever it rains, it has issues."
  37. "It's not an issue with my router/side."
  38. "I rely on my internet for work; I work from home."
  39. "Is the internet down right now/is there an outage?"
  40. "Data limit on my internet?/Are you throttling me?"
  41. Maxing their connection.
  42. No Signal Monitor/TV