Noisy children in the background. "Hold on, I'm going to put you down for a moment." No Electricity I pay X amount/a lot of money for this. PPPOE offline for weeks/months. Do I have a Virus/Is this thing a Virus? Claims previous Tech did thing for them you won't. "Can I pay my bill?" Takes 3+ minutes to test/connect to Wi-Fi. "It's not an issue with my router/side." Only has one device connected. Non Pay Suspend They're relaying what you're saying to someone else. Small Talk/Jokes randomly. Follow-up reveals customer didn't follow instructions. "I don't understand why this keeps happening." Maxing their connection. I work in IT/I'm a Network Engineer. Incorrectly Provisioned. "Slower or worse than dial- up." "I'm A Gamer" Smoke Detector Beep Slow Down. Stop Talking. Customer Interrupts You. "It was working perfectly fine before this." "I rely on my internet for work; I work from home." No Signal Monitor/TV "Is the internet down right now/is there an outage?" Asks for ETA again, after you said there is no ETA. "I'm not very tech- savvy." "Whenever it rains, it has issues." Mass Outage 100+ Customers Not even our customer/Calling for DirectTV. "My internet is slow during peak hours." Animal noises in background. Asks if they can put you on hold. Customer mistakes you for another Tech/Gender. Obsessed with Indicator Lights. "I don't remember my Wi-Fi password." "I've tried everything" Silent Call/No one on line when answered. "Data limit on my internet?/Are you throttling me?" Doesn't mention Critical Info/Already has TT. Noisy children in the background. "Hold on, I'm going to put you down for a moment." No Electricity I pay X amount/a lot of money for this. PPPOE offline for weeks/months. Do I have a Virus/Is this thing a Virus? Claims previous Tech did thing for them you won't. "Can I pay my bill?" Takes 3+ minutes to test/connect to Wi-Fi. "It's not an issue with my router/side." Only has one device connected. Non Pay Suspend They're relaying what you're saying to someone else. Small Talk/Jokes randomly. Follow-up reveals customer didn't follow instructions. "I don't understand why this keeps happening." Maxing their connection. I work in IT/I'm a Network Engineer. Incorrectly Provisioned. "Slower or worse than dial- up." "I'm A Gamer" Smoke Detector Beep Slow Down. Stop Talking. Customer Interrupts You. "It was working perfectly fine before this." "I rely on my internet for work; I work from home." No Signal Monitor/TV "Is the internet down right now/is there an outage?" Asks for ETA again, after you said there is no ETA. "I'm not very tech- savvy." "Whenever it rains, it has issues." Mass Outage 100+ Customers Not even our customer/Calling for DirectTV. "My internet is slow during peak hours." Animal noises in background. Asks if they can put you on hold. Customer mistakes you for another Tech/Gender. Obsessed with Indicator Lights. "I don't remember my Wi-Fi password." "I've tried everything" Silent Call/No one on line when answered. "Data limit on my internet?/Are you throttling me?" Doesn't mention Critical Info/Already has TT.
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Noisy children in the background.
"Hold on, I'm going to put you down for a moment."
No Electricity
I pay X amount/a lot of money for this.
PPPOE offline for weeks/months.
Do I have a Virus/Is this thing a Virus?
Claims previous Tech did thing for them you won't.
"Can I pay my bill?"
Takes 3+ minutes to test/connect to Wi-Fi.
"It's not an issue with my router/side."
Only has one device connected.
Non Pay Suspend
They're relaying what you're saying to someone else.
Small Talk/Jokes randomly.
Follow-up reveals customer didn't follow instructions.
"I don't understand why this keeps happening."
Maxing their connection.
I work in IT/I'm a Network Engineer.
Incorrectly Provisioned.
"Slower or worse than dial-up."
"I'm A Gamer"
Smoke Detector Beep
Slow Down.
Stop Talking.
Customer Interrupts You.
"It was working perfectly fine before this."
"I rely on my internet for work; I work from home."
No Signal Monitor/TV
"Is the internet down right now/is there an outage?"
Asks for ETA again, after you said there is no ETA.
"I'm not very tech-savvy."
"Whenever it rains, it has issues."
Mass Outage 100+ Customers
Not even our customer/Calling for DirectTV.
"My internet is slow during peak hours."
Animal noises in background.
Asks if they can put you on hold.
Customer mistakes you for another Tech/Gender.
Obsessed with Indicator Lights.
"I don't remember my Wi-Fi password."
"I've tried everything"
Silent Call/No one on line when answered.
"Data limit on my internet?/Are you throttling me?"
Doesn't mention Critical Info/Already has TT.