SmallTalk/Jokesrandomly.Follow-uprevealscustomerdidn't followinstructions.Animalnoises inbackground."I rely on myinternet forwork; I workfrom home.""I've triedeverything""I'm notvery tech-savvy."Not even ourcustomer/Callingfor DirectTV."Slower orworsethan dial-up."Slow Down.Stop Talking.CustomerInterruptsYou."I don'tremembermy Wi-Fipassword.""I don'tunderstandwhy thiskeepshappening."SilentCall/No oneon line whenanswered.Only hasone deviceconnected.SmokeDetectorBeep"Wheneverit rains, ithasissues."Asks ifthey canput youon hold.Noisychildren inthebackground.ClaimspreviousTech didthing for themyou won't.Takes 3+minutes totest/connectto Wi-Fi.I pay Xamount/a lotof money forthis.Non PaySuspendAsks for ETAagain, afteryou saidthere is noETA."I'm AGamer"NoElectricityNo SignalMonitor/TV"It wasworkingperfectly finebefore this."IncorrectlyProvisioned."Data limiton myinternet?/Areyou throttlingme?""Can Ipay mybill?""Hold on, I'mgoing to putyou down fora moment."They'rerelaying whatyou're sayingto someoneelse.I work inIT/I'm aNetworkEngineer."My internetis slowduring peakhours."Doesn'tmentionCriticalInfo/Alreadyhas TT.PPPOE offlineforweeks/months.Do I havea Virus/Isthis thinga Virus?ObsessedwithIndicatorLights."It's not anissue withmyrouter/side."Customermistakes youfor anotherTech/Gender."Is theinternetdown rightnow/is therean outage?"Maxingtheirconnection.MassOutage100+CustomersSmallTalk/Jokesrandomly.Follow-uprevealscustomerdidn't followinstructions.Animalnoises inbackground."I rely on myinternet forwork; I workfrom home.""I've triedeverything""I'm notvery tech-savvy."Not even ourcustomer/Callingfor DirectTV."Slower orworsethan dial-up."Slow Down.Stop Talking.CustomerInterruptsYou."I don'tremembermy Wi-Fipassword.""I don'tunderstandwhy thiskeepshappening."SilentCall/No oneon line whenanswered.Only hasone deviceconnected.SmokeDetectorBeep"Wheneverit rains, ithasissues."Asks ifthey canput youon hold.Noisychildren inthebackground.ClaimspreviousTech didthing for themyou won't.Takes 3+minutes totest/connectto Wi-Fi.I pay Xamount/a lotof money forthis.Non PaySuspendAsks for ETAagain, afteryou saidthere is noETA."I'm AGamer"NoElectricityNo SignalMonitor/TV"It wasworkingperfectly finebefore this."IncorrectlyProvisioned."Data limiton myinternet?/Areyou throttlingme?""Can Ipay mybill?""Hold on, I'mgoing to putyou down fora moment."They'rerelaying whatyou're sayingto someoneelse.I work inIT/I'm aNetworkEngineer."My internetis slowduring peakhours."Doesn'tmentionCriticalInfo/Alreadyhas TT.PPPOE offlineforweeks/months.Do I havea Virus/Isthis thinga Virus?ObsessedwithIndicatorLights."It's not anissue withmyrouter/side."Customermistakes youfor anotherTech/Gender."Is theinternetdown rightnow/is therean outage?"Maxingtheirconnection.MassOutage100+Customers

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Small Talk/Jokes randomly.
  2. Follow-up reveals customer didn't follow instructions.
  3. Animal noises in background.
  4. "I rely on my internet for work; I work from home."
  5. "I've tried everything"
  6. "I'm not very tech-savvy."
  7. Not even our customer/Calling for DirectTV.
  8. "Slower or worse than dial-up."
  9. Slow Down. Stop Talking. Customer Interrupts You.
  10. "I don't remember my Wi-Fi password."
  11. "I don't understand why this keeps happening."
  12. Silent Call/No one on line when answered.
  13. Only has one device connected.
  14. Smoke Detector Beep
  15. "Whenever it rains, it has issues."
  16. Asks if they can put you on hold.
  17. Noisy children in the background.
  18. Claims previous Tech did thing for them you won't.
  19. Takes 3+ minutes to test/connect to Wi-Fi.
  20. I pay X amount/a lot of money for this.
  21. Non Pay Suspend
  22. Asks for ETA again, after you said there is no ETA.
  23. "I'm A Gamer"
  24. No Electricity
  25. No Signal Monitor/TV
  26. "It was working perfectly fine before this."
  27. Incorrectly Provisioned.
  28. "Data limit on my internet?/Are you throttling me?"
  29. "Can I pay my bill?"
  30. "Hold on, I'm going to put you down for a moment."
  31. They're relaying what you're saying to someone else.
  32. I work in IT/I'm a Network Engineer.
  33. "My internet is slow during peak hours."
  34. Doesn't mention Critical Info/Already has TT.
  35. PPPOE offline for weeks/months.
  36. Do I have a Virus/Is this thing a Virus?
  37. Obsessed with Indicator Lights.
  38. "It's not an issue with my router/side."
  39. Customer mistakes you for another Tech/Gender.
  40. "Is the internet down right now/is there an outage?"
  41. Maxing their connection.
  42. Mass Outage 100+ Customers