Maxingtheirconnection.NoElectricityI work inIT/I'm aNetworkEngineer."My internetis slowduring peakhours."SmallTalk/Jokesrandomly."I don'tunderstandwhy thiskeepshappening.""I'm AGamer""It wasworkingperfectly finebefore this.""Hold on, I'mgoing to putyou down fora moment."ObsessedwithIndicatorLights."I rely on myinternet forwork; I workfrom home.""I don'tremembermy Wi-Fipassword."They'rerelaying whatyou're sayingto someoneelse.Takes 3+minutes totest/connectto Wi-Fi.Do I havea Virus/Isthis thinga Virus?Follow-uprevealscustomerdidn't followinstructions."Can Ipay mybill?"Slow Down.Stop Talking.CustomerInterruptsYou.Asks for ETAagain, afteryou saidthere is noETA.Not even ourcustomer/Callingfor DirectTV."I've triedeverything""Data limiton myinternet?/Areyou throttlingme?"I pay Xamount/a lotof money forthis.ClaimspreviousTech didthing for themyou won't.Doesn'tmentionCriticalInfo/Alreadyhas TT.Customermistakes youfor anotherTech/Gender.Animalnoises inbackground.MassOutage100+CustomersIncorrectlyProvisioned."Wheneverit rains, ithasissues."SmokeDetectorBeep"Is theinternetdown rightnow/is therean outage?"Only hasone deviceconnected."Slower orworsethan dial-up."Noisychildren inthebackground."It's not anissue withmyrouter/side."Asks ifthey canput youon hold.PPPOE offlineforweeks/months.Non PaySuspendNo SignalMonitor/TV"I'm notvery tech-savvy."SilentCall/No oneon line whenanswered.Maxingtheirconnection.NoElectricityI work inIT/I'm aNetworkEngineer."My internetis slowduring peakhours."SmallTalk/Jokesrandomly."I don'tunderstandwhy thiskeepshappening.""I'm AGamer""It wasworkingperfectly finebefore this.""Hold on, I'mgoing to putyou down fora moment."ObsessedwithIndicatorLights."I rely on myinternet forwork; I workfrom home.""I don'tremembermy Wi-Fipassword."They'rerelaying whatyou're sayingto someoneelse.Takes 3+minutes totest/connectto Wi-Fi.Do I havea Virus/Isthis thinga Virus?Follow-uprevealscustomerdidn't followinstructions."Can Ipay mybill?"Slow Down.Stop Talking.CustomerInterruptsYou.Asks for ETAagain, afteryou saidthere is noETA.Not even ourcustomer/Callingfor DirectTV."I've triedeverything""Data limiton myinternet?/Areyou throttlingme?"I pay Xamount/a lotof money forthis.ClaimspreviousTech didthing for themyou won't.Doesn'tmentionCriticalInfo/Alreadyhas TT.Customermistakes youfor anotherTech/Gender.Animalnoises inbackground.MassOutage100+CustomersIncorrectlyProvisioned."Wheneverit rains, ithasissues."SmokeDetectorBeep"Is theinternetdown rightnow/is therean outage?"Only hasone deviceconnected."Slower orworsethan dial-up."Noisychildren inthebackground."It's not anissue withmyrouter/side."Asks ifthey canput youon hold.PPPOE offlineforweeks/months.Non PaySuspendNo SignalMonitor/TV"I'm notvery tech-savvy."SilentCall/No oneon line whenanswered.

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maxing their connection.
  2. No Electricity
  3. I work in IT/I'm a Network Engineer.
  4. "My internet is slow during peak hours."
  5. Small Talk/Jokes randomly.
  6. "I don't understand why this keeps happening."
  7. "I'm A Gamer"
  8. "It was working perfectly fine before this."
  9. "Hold on, I'm going to put you down for a moment."
  10. Obsessed with Indicator Lights.
  11. "I rely on my internet for work; I work from home."
  12. "I don't remember my Wi-Fi password."
  13. They're relaying what you're saying to someone else.
  14. Takes 3+ minutes to test/connect to Wi-Fi.
  15. Do I have a Virus/Is this thing a Virus?
  16. Follow-up reveals customer didn't follow instructions.
  17. "Can I pay my bill?"
  18. Slow Down. Stop Talking. Customer Interrupts You.
  19. Asks for ETA again, after you said there is no ETA.
  20. Not even our customer/Calling for DirectTV.
  21. "I've tried everything"
  22. "Data limit on my internet?/Are you throttling me?"
  23. I pay X amount/a lot of money for this.
  24. Claims previous Tech did thing for them you won't.
  25. Doesn't mention Critical Info/Already has TT.
  26. Customer mistakes you for another Tech/Gender.
  27. Animal noises in background.
  28. Mass Outage 100+ Customers
  29. Incorrectly Provisioned.
  30. "Whenever it rains, it has issues."
  31. Smoke Detector Beep
  32. "Is the internet down right now/is there an outage?"
  33. Only has one device connected.
  34. "Slower or worse than dial-up."
  35. Noisy children in the background.
  36. "It's not an issue with my router/side."
  37. Asks if they can put you on hold.
  38. PPPOE offline for weeks/months.
  39. Non Pay Suspend
  40. No Signal Monitor/TV
  41. "I'm not very tech-savvy."
  42. Silent Call/No one on line when answered.