"I don'tunderstandwhy thiskeepshappening.""Data limiton myinternet?/Areyou throttlingme?""I'm notvery tech-savvy.""Is theinternetdown rightnow/is therean outage?"Takes 3+minutes totest/connectto Wi-Fi.I work inIT/I'm aNetworkEngineer."My internetis slowduring peakhours."No SignalMonitor/TVMassOutage100+CustomersSmokeDetectorBeep"Hold on, I'mgoing to putyou down fora moment.""It wasworkingperfectly finebefore this.""It's not anissue withmyrouter/side."Do I havea Virus/Isthis thinga Virus?Only hasone deviceconnected."I've triedeverything"Slow Down.Stop Talking.CustomerInterruptsYou.PPPOE offlineforweeks/months.I pay Xamount/a lotof money forthis.SilentCall/No oneon line whenanswered."I don'tremembermy Wi-Fipassword."Animalnoises inbackground.NoElectricityDoesn'tmentionCriticalInfo/Alreadyhas TT.IncorrectlyProvisioned.Follow-uprevealscustomerdidn't followinstructions.ClaimspreviousTech didthing for themyou won't."I'm AGamer"Asks for ETAagain, afteryou saidthere is noETA.Maxingtheirconnection."Wheneverit rains, ithasissues.""Slower orworsethan dial-up."Asks ifthey canput youon hold.Not even ourcustomer/Callingfor DirectTV.Customermistakes youfor anotherTech/Gender."Can Ipay mybill?""I rely on myinternet forwork; I workfrom home."ObsessedwithIndicatorLights.SmallTalk/Jokesrandomly.They'rerelaying whatyou're sayingto someoneelse.Non PaySuspendNoisychildren inthebackground."I don'tunderstandwhy thiskeepshappening.""Data limiton myinternet?/Areyou throttlingme?""I'm notvery tech-savvy.""Is theinternetdown rightnow/is therean outage?"Takes 3+minutes totest/connectto Wi-Fi.I work inIT/I'm aNetworkEngineer."My internetis slowduring peakhours."No SignalMonitor/TVMassOutage100+CustomersSmokeDetectorBeep"Hold on, I'mgoing to putyou down fora moment.""It wasworkingperfectly finebefore this.""It's not anissue withmyrouter/side."Do I havea Virus/Isthis thinga Virus?Only hasone deviceconnected."I've triedeverything"Slow Down.Stop Talking.CustomerInterruptsYou.PPPOE offlineforweeks/months.I pay Xamount/a lotof money forthis.SilentCall/No oneon line whenanswered."I don'tremembermy Wi-Fipassword."Animalnoises inbackground.NoElectricityDoesn'tmentionCriticalInfo/Alreadyhas TT.IncorrectlyProvisioned.Follow-uprevealscustomerdidn't followinstructions.ClaimspreviousTech didthing for themyou won't."I'm AGamer"Asks for ETAagain, afteryou saidthere is noETA.Maxingtheirconnection."Wheneverit rains, ithasissues.""Slower orworsethan dial-up."Asks ifthey canput youon hold.Not even ourcustomer/Callingfor DirectTV.Customermistakes youfor anotherTech/Gender."Can Ipay mybill?""I rely on myinternet forwork; I workfrom home."ObsessedwithIndicatorLights.SmallTalk/Jokesrandomly.They'rerelaying whatyou're sayingto someoneelse.Non PaySuspendNoisychildren inthebackground.

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
  1. "I don't understand why this keeps happening."
  2. "Data limit on my internet?/Are you throttling me?"
  3. "I'm not very tech-savvy."
  4. "Is the internet down right now/is there an outage?"
  5. Takes 3+ minutes to test/connect to Wi-Fi.
  6. I work in IT/I'm a Network Engineer.
  7. "My internet is slow during peak hours."
  8. No Signal Monitor/TV
  9. Mass Outage 100+ Customers
  10. Smoke Detector Beep
  11. "Hold on, I'm going to put you down for a moment."
  12. "It was working perfectly fine before this."
  13. "It's not an issue with my router/side."
  14. Do I have a Virus/Is this thing a Virus?
  15. Only has one device connected.
  16. "I've tried everything"
  17. Slow Down. Stop Talking. Customer Interrupts You.
  18. PPPOE offline for weeks/months.
  19. I pay X amount/a lot of money for this.
  20. Silent Call/No one on line when answered.
  21. "I don't remember my Wi-Fi password."
  22. Animal noises in background.
  23. No Electricity
  24. Doesn't mention Critical Info/Already has TT.
  25. Incorrectly Provisioned.
  26. Follow-up reveals customer didn't follow instructions.
  27. Claims previous Tech did thing for them you won't.
  28. "I'm A Gamer"
  29. Asks for ETA again, after you said there is no ETA.
  30. Maxing their connection.
  31. "Whenever it rains, it has issues."
  32. "Slower or worse than dial-up."
  33. Asks if they can put you on hold.
  34. Not even our customer/Calling for DirectTV.
  35. Customer mistakes you for another Tech/Gender.
  36. "Can I pay my bill?"
  37. "I rely on my internet for work; I work from home."
  38. Obsessed with Indicator Lights.
  39. Small Talk/Jokes randomly.
  40. They're relaying what you're saying to someone else.
  41. Non Pay Suspend
  42. Noisy children in the background.