3.5EPHEOMSpotCheck =CorrectFree!3 EPH (Atany stagein themonth)3 OutboundCalls(single shift)3 EPHEOMUPL(under6%)5 emailsin 1hour4 Emailsin 1hour5 emailsin 1hourSpotCheck =CorrectNo hourbelow 3 (5hours inrow)100%QualityCorrectlyobtain POIon OutboundCall4 Emailsin 1hour3.2 EPH(At anystage inthe month)100%Quality3.5EPHEOMSpotCheck =CorrectFree!3 EPH (Atany stagein themonth)3 OutboundCalls(single shift)3 EPHEOMUPL(under6%)5 emailsin 1hour4 Emailsin 1hour5 emailsin 1hourSpotCheck =CorrectNo hourbelow 3 (5hours inrow)100%QualityCorrectlyobtain POIon OutboundCall4 Emailsin 1hour3.2 EPH(At anystage inthe month)100%Quality

April Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3.5 EPH EOM
  2. Spot Check = Correct
  3. Free!
  4. 3 EPH (At any stage in the month)
  5. 3 Outbound Calls (single shift)
  6. 3 EPH EOM
  7. UPL (under 6%)
  8. 5 emails in 1 hour
  9. 4 Emails in 1 hour
  10. 5 emails in 1 hour
  11. Spot Check = Correct
  12. No hour below 3 (5 hours in row)
  13. 100% Quality
  14. Correctly obtain POI on Outbound Call
  15. 4 Emails in 1 hour
  16. 3.2 EPH (At any stage in the month)
  17. 100% Quality