Did someself-careon abreakSupportedsomeonewith afinancialissueWorklifereferralDiscussedcopingskillsMade asafetyplanFriendsincludedin self-care planMade acounselingreferralGot theon-call onthe firsttry!Caller takesa steptowardssobriety!Supportedsomeonewith griefBrainstormedcoping skillsFamilyincludedin self-care planSupportedsomeoneexperiencinga healthissueCallerchooses tostartcounseling!Arranged fora caller to geta callbackfrom anaccountSupportedsomeoneexperiencinganxietyCallershares afavoritemovie orshowConsultedwith aPICSupportedtheLifelinecall centerMade aservicereferralMade anoutboundcallAnsweredan EAPcallCallershares afavorite songor musicReferencedOfficeFactsAnsweredtheconsultlineLearnedabout acaller'sgoalsSupporteda collegestudentSupportedthird-partycallTalked toaccountstaff ofany kindCallershares aspecialtalentAsked anexceptionquestionPetsincludedin self-care planDiscussedharmreductionPicked upadispositionDid someself-careon abreakSupportedsomeonewith afinancialissueWorklifereferralDiscussedcopingskillsMade asafetyplanFriendsincludedin self-care planMade acounselingreferralGot theon-call onthe firsttry!Caller takesa steptowardssobriety!Supportedsomeonewith griefBrainstormedcoping skillsFamilyincludedin self-care planSupportedsomeoneexperiencinga healthissueCallerchooses tostartcounseling!Arranged fora caller to geta callbackfrom anaccountSupportedsomeoneexperiencinganxietyCallershares afavoritemovie orshowConsultedwith aPICSupportedtheLifelinecall centerMade aservicereferralMade anoutboundcallAnsweredan EAPcallCallershares afavorite songor musicReferencedOfficeFactsAnsweredtheconsultlineLearnedabout acaller'sgoalsSupporteda collegestudentSupportedthird-partycallTalked toaccountstaff ofany kindCallershares aspecialtalentAsked anexceptionquestionPetsincludedin self-care planDiscussedharmreductionPicked upadisposition

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did some self-care on a break
  2. Supported someone with a financial issue
  3. Worklife referral
  4. Discussed coping skills
  5. Made a safety plan
  6. Friends included in self-care plan
  7. Made a counseling referral
  8. Got the on-call on the first try!
  9. Caller takes a step towards sobriety!
  10. Supported someone with grief
  11. Brainstormed coping skills
  12. Family included in self-care plan
  13. Supported someone experiencing a health issue
  14. Caller chooses to start counseling!
  15. Arranged for a caller to get a callback from an account
  16. Supported someone experiencing anxiety
  17. Caller shares a favorite movie or show
  18. Consulted with a PIC
  19. Supported the Lifeline call center
  20. Made a service referral
  21. Made an outbound call
  22. Answered an EAP call
  23. Caller shares a favorite song or music
  24. Referenced Office Facts
  25. Answered the consult line
  26. Learned about a caller's goals
  27. Supported a college student
  28. Supported third-party call
  29. Talked to account staff of any kind
  30. Caller shares a special talent
  31. Asked an exception question
  32. Pets included in self-care plan
  33. Discussed harm reduction
  34. Picked up a disposition