AnsweredtheconsultlineDid someself-careon abreakAnsweredan EAPcallArranged fora caller to geta callbackfrom anaccountSupportedsomeonewith afinancialissueSupporteda collegestudentMade aservicereferralAsked anexceptionquestionFriendsincludedin self-care planCallershares aspecialtalentSupportedthird-partycallMade anoutboundcallPicked upadispositionDiscussedcopingskillsCallershares afavoritemovie orshowTalked toaccountstaff ofany kindPetsincludedin self-care planReferencedOfficeFactsGot theon-call onthe firsttry!Caller takesa steptowardssobriety!SupportedsomeoneexperiencinganxietySupportedsomeonewith griefCallerchooses tostartcounseling!Learnedabout acaller'sgoalsWorklifereferralCallershares afavorite songor musicMade acounselingreferralSupportedtheLifelinecall centerDiscussedharmreductionFamilyincludedin self-care planSupportedsomeoneexperiencinga healthissueMade asafetyplanBrainstormedcoping skillsConsultedwith aPICAnsweredtheconsultlineDid someself-careon abreakAnsweredan EAPcallArranged fora caller to geta callbackfrom anaccountSupportedsomeonewith afinancialissueSupporteda collegestudentMade aservicereferralAsked anexceptionquestionFriendsincludedin self-care planCallershares aspecialtalentSupportedthird-partycallMade anoutboundcallPicked upadispositionDiscussedcopingskillsCallershares afavoritemovie orshowTalked toaccountstaff ofany kindPetsincludedin self-care planReferencedOfficeFactsGot theon-call onthe firsttry!Caller takesa steptowardssobriety!SupportedsomeoneexperiencinganxietySupportedsomeonewith griefCallerchooses tostartcounseling!Learnedabout acaller'sgoalsWorklifereferralCallershares afavorite songor musicMade acounselingreferralSupportedtheLifelinecall centerDiscussedharmreductionFamilyincludedin self-care planSupportedsomeoneexperiencinga healthissueMade asafetyplanBrainstormedcoping skillsConsultedwith aPIC

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered the consult line
  2. Did some self-care on a break
  3. Answered an EAP call
  4. Arranged for a caller to get a callback from an account
  5. Supported someone with a financial issue
  6. Supported a college student
  7. Made a service referral
  8. Asked an exception question
  9. Friends included in self-care plan
  10. Caller shares a special talent
  11. Supported third-party call
  12. Made an outbound call
  13. Picked up a disposition
  14. Discussed coping skills
  15. Caller shares a favorite movie or show
  16. Talked to account staff of any kind
  17. Pets included in self-care plan
  18. Referenced Office Facts
  19. Got the on-call on the first try!
  20. Caller takes a step towards sobriety!
  21. Supported someone experiencing anxiety
  22. Supported someone with grief
  23. Caller chooses to start counseling!
  24. Learned about a caller's goals
  25. Worklife referral
  26. Caller shares a favorite song or music
  27. Made a counseling referral
  28. Supported the Lifeline call center
  29. Discussed harm reduction
  30. Family included in self-care plan
  31. Supported someone experiencing a health issue
  32. Made a safety plan
  33. Brainstormed coping skills
  34. Consulted with a PIC