Made asafetyplanWorklifereferralTalked toaccountstaff ofany kindReferencedOfficeFactsDid someself-careon abreakMade acounselingreferralSupportedsomeonewith griefSupportedthird-partycallCallerchooses tostartcounseling!Consultedwith aPICMade anoutboundcallAsked anexceptionquestionSupportedtheLifelinecall centerPetsincludedin self-care planSupportedsomeonewith afinancialissueGot theon-call onthe firsttry!Callershares afavoritemovie orshowDiscussedcopingskillsBrainstormedcoping skillsCallershares aspecialtalentSupportedsomeoneexperiencinganxietyCallershares afavorite songor musicArranged fora caller to geta callbackfrom anaccountMade aservicereferralSupportedsomeoneexperiencinga healthissueCaller takesa steptowardssobriety!Supporteda collegestudentLearnedabout acaller'sgoalsDiscussedharmreductionFamilyincludedin self-care planFriendsincludedin self-care planAnsweredtheconsultlinePicked upadispositionAnsweredan EAPcallMade asafetyplanWorklifereferralTalked toaccountstaff ofany kindReferencedOfficeFactsDid someself-careon abreakMade acounselingreferralSupportedsomeonewith griefSupportedthird-partycallCallerchooses tostartcounseling!Consultedwith aPICMade anoutboundcallAsked anexceptionquestionSupportedtheLifelinecall centerPetsincludedin self-care planSupportedsomeonewith afinancialissueGot theon-call onthe firsttry!Callershares afavoritemovie orshowDiscussedcopingskillsBrainstormedcoping skillsCallershares aspecialtalentSupportedsomeoneexperiencinganxietyCallershares afavorite songor musicArranged fora caller to geta callbackfrom anaccountMade aservicereferralSupportedsomeoneexperiencinga healthissueCaller takesa steptowardssobriety!Supporteda collegestudentLearnedabout acaller'sgoalsDiscussedharmreductionFamilyincludedin self-care planFriendsincludedin self-care planAnsweredtheconsultlinePicked upadispositionAnsweredan EAPcall

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a safety plan
  2. Worklife referral
  3. Talked to account staff of any kind
  4. Referenced Office Facts
  5. Did some self-care on a break
  6. Made a counseling referral
  7. Supported someone with grief
  8. Supported third-party call
  9. Caller chooses to start counseling!
  10. Consulted with a PIC
  11. Made an outbound call
  12. Asked an exception question
  13. Supported the Lifeline call center
  14. Pets included in self-care plan
  15. Supported someone with a financial issue
  16. Got the on-call on the first try!
  17. Caller shares a favorite movie or show
  18. Discussed coping skills
  19. Brainstormed coping skills
  20. Caller shares a special talent
  21. Supported someone experiencing anxiety
  22. Caller shares a favorite song or music
  23. Arranged for a caller to get a callback from an account
  24. Made a service referral
  25. Supported someone experiencing a health issue
  26. Caller takes a step towards sobriety!
  27. Supported a college student
  28. Learned about a caller's goals
  29. Discussed harm reduction
  30. Family included in self-care plan
  31. Friends included in self-care plan
  32. Answered the consult line
  33. Picked up a disposition
  34. Answered an EAP call