Supportedsomeonewith afinancialissueCaller takesa steptowardssobriety!Made aservicereferralDiscussedcopingskillsCallershares afavorite songor musicDiscussedharmreductionSupportedtheLifelinecall centerConsultedwith aPICBrainstormedcoping skillsLearnedabout acaller'sgoalsGot theon-call onthe firsttry!WorklifereferralFriendsincludedin self-care planMade anoutboundcallAsked anexceptionquestionSupportedsomeoneexperiencinganxietyFamilyincludedin self-care planTalked toaccountstaff ofany kindCallershares aspecialtalentSupportedthird-partycallSupporteda collegestudentMade asafetyplanCallershares afavoritemovie orshowAnsweredtheconsultlineMade acounselingreferralDid someself-careon abreakArranged fora caller to geta callbackfrom anaccountSupportedsomeoneexperiencinga healthissuePetsincludedin self-care planReferencedOfficeFactsPicked upadispositionAnsweredan EAPcallCallerchooses tostartcounseling!Supportedsomeonewith griefSupportedsomeonewith afinancialissueCaller takesa steptowardssobriety!Made aservicereferralDiscussedcopingskillsCallershares afavorite songor musicDiscussedharmreductionSupportedtheLifelinecall centerConsultedwith aPICBrainstormedcoping skillsLearnedabout acaller'sgoalsGot theon-call onthe firsttry!WorklifereferralFriendsincludedin self-care planMade anoutboundcallAsked anexceptionquestionSupportedsomeoneexperiencinganxietyFamilyincludedin self-care planTalked toaccountstaff ofany kindCallershares aspecialtalentSupportedthird-partycallSupporteda collegestudentMade asafetyplanCallershares afavoritemovie orshowAnsweredtheconsultlineMade acounselingreferralDid someself-careon abreakArranged fora caller to geta callbackfrom anaccountSupportedsomeoneexperiencinga healthissuePetsincludedin self-care planReferencedOfficeFactsPicked upadispositionAnsweredan EAPcallCallerchooses tostartcounseling!Supportedsomeonewith grief

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Supported someone with a financial issue
  2. Caller takes a step towards sobriety!
  3. Made a service referral
  4. Discussed coping skills
  5. Caller shares a favorite song or music
  6. Discussed harm reduction
  7. Supported the Lifeline call center
  8. Consulted with a PIC
  9. Brainstormed coping skills
  10. Learned about a caller's goals
  11. Got the on-call on the first try!
  12. Worklife referral
  13. Friends included in self-care plan
  14. Made an outbound call
  15. Asked an exception question
  16. Supported someone experiencing anxiety
  17. Family included in self-care plan
  18. Talked to account staff of any kind
  19. Caller shares a special talent
  20. Supported third-party call
  21. Supported a college student
  22. Made a safety plan
  23. Caller shares a favorite movie or show
  24. Answered the consult line
  25. Made a counseling referral
  26. Did some self-care on a break
  27. Arranged for a caller to get a callback from an account
  28. Supported someone experiencing a health issue
  29. Pets included in self-care plan
  30. Referenced Office Facts
  31. Picked up a disposition
  32. Answered an EAP call
  33. Caller chooses to start counseling!
  34. Supported someone with grief