DiscussedcopingskillsCallershares afavoritemovie orshowBrainstormedcoping skillsWorklifereferralArranged fora caller to geta callbackfrom anaccountMade anoutboundcallDiscussedharmreductionSupporteda collegestudentPetsincludedin self-care planMade aservicereferralLearnedabout acaller'sgoalsSupportedtheLifelinecall centerSupportedsomeonewith griefFamilyincludedin self-care planCallershares aspecialtalentAnsweredan EAPcallAsked anexceptionquestionFriendsincludedin self-care planSupportedthird-partycallAnsweredtheconsultlineCallershares afavorite songor musicTalked toaccountstaff ofany kindConsultedwith aPICCallerchooses tostartcounseling!Made asafetyplanPicked upadispositionCaller takesa steptowardssobriety!Did someself-careon abreakGot theon-call onthe firsttry!SupportedsomeoneexperiencinganxietyMade acounselingreferralSupportedsomeoneexperiencinga healthissueSupportedsomeonewith afinancialissueReferencedOfficeFactsDiscussedcopingskillsCallershares afavoritemovie orshowBrainstormedcoping skillsWorklifereferralArranged fora caller to geta callbackfrom anaccountMade anoutboundcallDiscussedharmreductionSupporteda collegestudentPetsincludedin self-care planMade aservicereferralLearnedabout acaller'sgoalsSupportedtheLifelinecall centerSupportedsomeonewith griefFamilyincludedin self-care planCallershares aspecialtalentAnsweredan EAPcallAsked anexceptionquestionFriendsincludedin self-care planSupportedthird-partycallAnsweredtheconsultlineCallershares afavorite songor musicTalked toaccountstaff ofany kindConsultedwith aPICCallerchooses tostartcounseling!Made asafetyplanPicked upadispositionCaller takesa steptowardssobriety!Did someself-careon abreakGot theon-call onthe firsttry!SupportedsomeoneexperiencinganxietyMade acounselingreferralSupportedsomeoneexperiencinga healthissueSupportedsomeonewith afinancialissueReferencedOfficeFacts

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discussed coping skills
  2. Caller shares a favorite movie or show
  3. Brainstormed coping skills
  4. Worklife referral
  5. Arranged for a caller to get a callback from an account
  6. Made an outbound call
  7. Discussed harm reduction
  8. Supported a college student
  9. Pets included in self-care plan
  10. Made a service referral
  11. Learned about a caller's goals
  12. Supported the Lifeline call center
  13. Supported someone with grief
  14. Family included in self-care plan
  15. Caller shares a special talent
  16. Answered an EAP call
  17. Asked an exception question
  18. Friends included in self-care plan
  19. Supported third-party call
  20. Answered the consult line
  21. Caller shares a favorite song or music
  22. Talked to account staff of any kind
  23. Consulted with a PIC
  24. Caller chooses to start counseling!
  25. Made a safety plan
  26. Picked up a disposition
  27. Caller takes a step towards sobriety!
  28. Did some self-care on a break
  29. Got the on-call on the first try!
  30. Supported someone experiencing anxiety
  31. Made a counseling referral
  32. Supported someone experiencing a health issue
  33. Supported someone with a financial issue
  34. Referenced Office Facts