Talked toaccountstaff ofany kindReferencedOfficeFactsSupportedsomeonewith afinancialissueGot theon-call onthe firsttry!Answeredan EAPcallDid someself-careon abreakPicked upadispositionCaller takesa steptowardssobriety!Made anoutboundcallDiscussedharmreductionMade acounselingreferralConsultedwith aPICFriendsincludedin self-care planWorklifereferralSupportedtheLifelinecall centerSupportedsomeonewith griefAsked anexceptionquestionLearnedabout acaller'sgoalsCallershares afavorite songor musicCallershares afavoritemovie orshowPetsincludedin self-care planArranged fora caller to geta callbackfrom anaccountSupportedthird-partycallSupportedsomeoneexperiencinga healthissueCallershares aspecialtalentFamilyincludedin self-care planAnsweredtheconsultlineSupporteda collegestudentCallerchooses tostartcounseling!SupportedsomeoneexperiencinganxietyDiscussedcopingskillsMade aservicereferralMade asafetyplanBrainstormedcoping skillsTalked toaccountstaff ofany kindReferencedOfficeFactsSupportedsomeonewith afinancialissueGot theon-call onthe firsttry!Answeredan EAPcallDid someself-careon abreakPicked upadispositionCaller takesa steptowardssobriety!Made anoutboundcallDiscussedharmreductionMade acounselingreferralConsultedwith aPICFriendsincludedin self-care planWorklifereferralSupportedtheLifelinecall centerSupportedsomeonewith griefAsked anexceptionquestionLearnedabout acaller'sgoalsCallershares afavorite songor musicCallershares afavoritemovie orshowPetsincludedin self-care planArranged fora caller to geta callbackfrom anaccountSupportedthird-partycallSupportedsomeoneexperiencinga healthissueCallershares aspecialtalentFamilyincludedin self-care planAnsweredtheconsultlineSupporteda collegestudentCallerchooses tostartcounseling!SupportedsomeoneexperiencinganxietyDiscussedcopingskillsMade aservicereferralMade asafetyplanBrainstormedcoping skills

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to account staff of any kind
  2. Referenced Office Facts
  3. Supported someone with a financial issue
  4. Got the on-call on the first try!
  5. Answered an EAP call
  6. Did some self-care on a break
  7. Picked up a disposition
  8. Caller takes a step towards sobriety!
  9. Made an outbound call
  10. Discussed harm reduction
  11. Made a counseling referral
  12. Consulted with a PIC
  13. Friends included in self-care plan
  14. Worklife referral
  15. Supported the Lifeline call center
  16. Supported someone with grief
  17. Asked an exception question
  18. Learned about a caller's goals
  19. Caller shares a favorite song or music
  20. Caller shares a favorite movie or show
  21. Pets included in self-care plan
  22. Arranged for a caller to get a callback from an account
  23. Supported third-party call
  24. Supported someone experiencing a health issue
  25. Caller shares a special talent
  26. Family included in self-care plan
  27. Answered the consult line
  28. Supported a college student
  29. Caller chooses to start counseling!
  30. Supported someone experiencing anxiety
  31. Discussed coping skills
  32. Made a service referral
  33. Made a safety plan
  34. Brainstormed coping skills