Brainstormedcoping skillsAsked anexceptionquestionMade acounselingreferralSupportedsomeoneexperiencinganxietyMade anoutboundcallLearnedabout acaller'sgoalsPicked upadispositionFriendsincludedin self-care planDiscussedharmreductionGot theon-call onthe firsttry!Made aservicereferralSupportedsomeoneexperiencinga healthissueMade asafetyplanPetsincludedin self-care planAnsweredtheconsultlineDiscussedcopingskillsSupportedsomeonewith afinancialissueSupportedtheLifelinecall centerReferencedOfficeFactsArranged fora caller to geta callbackfrom anaccountCallershares afavoritemovie orshowConsultedwith aPICSupportedsomeonewith griefDid someself-careon abreakAnsweredan EAPcallCallershares afavorite songor musicCallerchooses tostartcounseling!Talked toaccountstaff ofany kindCaller takesa steptowardssobriety!Supportedthird-partycallFamilyincludedin self-care planWorklifereferralSupporteda collegestudentCallershares aspecialtalentBrainstormedcoping skillsAsked anexceptionquestionMade acounselingreferralSupportedsomeoneexperiencinganxietyMade anoutboundcallLearnedabout acaller'sgoalsPicked upadispositionFriendsincludedin self-care planDiscussedharmreductionGot theon-call onthe firsttry!Made aservicereferralSupportedsomeoneexperiencinga healthissueMade asafetyplanPetsincludedin self-care planAnsweredtheconsultlineDiscussedcopingskillsSupportedsomeonewith afinancialissueSupportedtheLifelinecall centerReferencedOfficeFactsArranged fora caller to geta callbackfrom anaccountCallershares afavoritemovie orshowConsultedwith aPICSupportedsomeonewith griefDid someself-careon abreakAnsweredan EAPcallCallershares afavorite songor musicCallerchooses tostartcounseling!Talked toaccountstaff ofany kindCaller takesa steptowardssobriety!Supportedthird-partycallFamilyincludedin self-care planWorklifereferralSupporteda collegestudentCallershares aspecialtalent

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brainstormed coping skills
  2. Asked an exception question
  3. Made a counseling referral
  4. Supported someone experiencing anxiety
  5. Made an outbound call
  6. Learned about a caller's goals
  7. Picked up a disposition
  8. Friends included in self-care plan
  9. Discussed harm reduction
  10. Got the on-call on the first try!
  11. Made a service referral
  12. Supported someone experiencing a health issue
  13. Made a safety plan
  14. Pets included in self-care plan
  15. Answered the consult line
  16. Discussed coping skills
  17. Supported someone with a financial issue
  18. Supported the Lifeline call center
  19. Referenced Office Facts
  20. Arranged for a caller to get a callback from an account
  21. Caller shares a favorite movie or show
  22. Consulted with a PIC
  23. Supported someone with grief
  24. Did some self-care on a break
  25. Answered an EAP call
  26. Caller shares a favorite song or music
  27. Caller chooses to start counseling!
  28. Talked to account staff of any kind
  29. Caller takes a step towards sobriety!
  30. Supported third-party call
  31. Family included in self-care plan
  32. Worklife referral
  33. Supported a college student
  34. Caller shares a special talent