Got theon-call onthe firsttry!Made aservicereferralDiscussedcopingskillsFamilyincludedin self-care planTalked toaccountstaff ofany kindAnsweredan EAPcallConsultedwith aPICAsked anexceptionquestionFriendsincludedin self-care planSupportedsomeoneexperiencinga healthissueAnsweredtheconsultlineBrainstormedcoping skillsMade asafetyplanCallershares afavorite songor musicWorklifereferralDiscussedharmreductionSupportedsomeonewith griefSupportedsomeoneexperiencinganxietyCallershares aspecialtalentPicked upadispositionSupportedsomeonewith afinancialissueArranged fora caller to geta callbackfrom anaccountMade acounselingreferralCallerchooses tostartcounseling!Callershares afavoritemovie orshowLearnedabout acaller'sgoalsSupportedtheLifelinecall centerSupportedthird-partycallReferencedOfficeFactsDid someself-careon abreakMade anoutboundcallPetsincludedin self-care planCaller takesa steptowardssobriety!Supporteda collegestudentGot theon-call onthe firsttry!Made aservicereferralDiscussedcopingskillsFamilyincludedin self-care planTalked toaccountstaff ofany kindAnsweredan EAPcallConsultedwith aPICAsked anexceptionquestionFriendsincludedin self-care planSupportedsomeoneexperiencinga healthissueAnsweredtheconsultlineBrainstormedcoping skillsMade asafetyplanCallershares afavorite songor musicWorklifereferralDiscussedharmreductionSupportedsomeonewith griefSupportedsomeoneexperiencinganxietyCallershares aspecialtalentPicked upadispositionSupportedsomeonewith afinancialissueArranged fora caller to geta callbackfrom anaccountMade acounselingreferralCallerchooses tostartcounseling!Callershares afavoritemovie orshowLearnedabout acaller'sgoalsSupportedtheLifelinecall centerSupportedthird-partycallReferencedOfficeFactsDid someself-careon abreakMade anoutboundcallPetsincludedin self-care planCaller takesa steptowardssobriety!Supporteda collegestudent

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got the on-call on the first try!
  2. Made a service referral
  3. Discussed coping skills
  4. Family included in self-care plan
  5. Talked to account staff of any kind
  6. Answered an EAP call
  7. Consulted with a PIC
  8. Asked an exception question
  9. Friends included in self-care plan
  10. Supported someone experiencing a health issue
  11. Answered the consult line
  12. Brainstormed coping skills
  13. Made a safety plan
  14. Caller shares a favorite song or music
  15. Worklife referral
  16. Discussed harm reduction
  17. Supported someone with grief
  18. Supported someone experiencing anxiety
  19. Caller shares a special talent
  20. Picked up a disposition
  21. Supported someone with a financial issue
  22. Arranged for a caller to get a callback from an account
  23. Made a counseling referral
  24. Caller chooses to start counseling!
  25. Caller shares a favorite movie or show
  26. Learned about a caller's goals
  27. Supported the Lifeline call center
  28. Supported third-party call
  29. Referenced Office Facts
  30. Did some self-care on a break
  31. Made an outbound call
  32. Pets included in self-care plan
  33. Caller takes a step towards sobriety!
  34. Supported a college student