Callershares aspecialtalentDiscussedharmreductionSupportedsomeonewith afinancialissueCallershares afavorite songor musicReferencedOfficeFactsSupportedsomeoneexperiencinganxietyCallerchooses tostartcounseling!SupportedtheLifelinecall centerGot theon-call onthe firsttry!Supportedsomeoneexperiencinga healthissueLearnedabout acaller'sgoalsFriendsincludedin self-care planSupportedthird-partycallCallershares afavoritemovie orshowWorklifereferralTalked toaccountstaff ofany kindPetsincludedin self-care planFamilyincludedin self-care planAsked anexceptionquestionDid someself-careon abreakConsultedwith aPICDiscussedcopingskillsSupportedsomeonewith griefMade asafetyplanCaller takesa steptowardssobriety!Picked upadispositionAnsweredtheconsultlineMade acounselingreferralMade anoutboundcallAnsweredan EAPcallBrainstormedcoping skillsArranged fora caller to geta callbackfrom anaccountSupporteda collegestudentMade aservicereferralCallershares aspecialtalentDiscussedharmreductionSupportedsomeonewith afinancialissueCallershares afavorite songor musicReferencedOfficeFactsSupportedsomeoneexperiencinganxietyCallerchooses tostartcounseling!SupportedtheLifelinecall centerGot theon-call onthe firsttry!Supportedsomeoneexperiencinga healthissueLearnedabout acaller'sgoalsFriendsincludedin self-care planSupportedthird-partycallCallershares afavoritemovie orshowWorklifereferralTalked toaccountstaff ofany kindPetsincludedin self-care planFamilyincludedin self-care planAsked anexceptionquestionDid someself-careon abreakConsultedwith aPICDiscussedcopingskillsSupportedsomeonewith griefMade asafetyplanCaller takesa steptowardssobriety!Picked upadispositionAnsweredtheconsultlineMade acounselingreferralMade anoutboundcallAnsweredan EAPcallBrainstormedcoping skillsArranged fora caller to geta callbackfrom anaccountSupporteda collegestudentMade aservicereferral

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller shares a special talent
  2. Discussed harm reduction
  3. Supported someone with a financial issue
  4. Caller shares a favorite song or music
  5. Referenced Office Facts
  6. Supported someone experiencing anxiety
  7. Caller chooses to start counseling!
  8. Supported the Lifeline call center
  9. Got the on-call on the first try!
  10. Supported someone experiencing a health issue
  11. Learned about a caller's goals
  12. Friends included in self-care plan
  13. Supported third-party call
  14. Caller shares a favorite movie or show
  15. Worklife referral
  16. Talked to account staff of any kind
  17. Pets included in self-care plan
  18. Family included in self-care plan
  19. Asked an exception question
  20. Did some self-care on a break
  21. Consulted with a PIC
  22. Discussed coping skills
  23. Supported someone with grief
  24. Made a safety plan
  25. Caller takes a step towards sobriety!
  26. Picked up a disposition
  27. Answered the consult line
  28. Made a counseling referral
  29. Made an outbound call
  30. Answered an EAP call
  31. Brainstormed coping skills
  32. Arranged for a caller to get a callback from an account
  33. Supported a college student
  34. Made a service referral