Familyincludedin self-care planPicked upadispositionWorklifereferralPetsincludedin self-care planMade aservicereferralFriendsincludedin self-care planCaller takesa steptowardssobriety!Callershares afavorite songor musicTalked toaccountstaff ofany kindMade asafetyplanSupportedsomeoneexperiencinganxietyBrainstormedcoping skillsSupportedtheLifelinecall centerCallershares aspecialtalentDiscussedcopingskillsAnsweredan EAPcallConsultedwith aPICCallerchooses tostartcounseling!Learnedabout acaller'sgoalsSupportedthird-partycallMade anoutboundcallCallershares afavoritemovie orshowAsked anexceptionquestionDid someself-careon abreakSupportedsomeonewith griefSupportedsomeonewith afinancialissueSupporteda collegestudentDiscussedharmreductionArranged fora caller to geta callbackfrom anaccountAnsweredtheconsultlineGot theon-call onthe firsttry!Made acounselingreferralReferencedOfficeFactsSupportedsomeoneexperiencinga healthissueFamilyincludedin self-care planPicked upadispositionWorklifereferralPetsincludedin self-care planMade aservicereferralFriendsincludedin self-care planCaller takesa steptowardssobriety!Callershares afavorite songor musicTalked toaccountstaff ofany kindMade asafetyplanSupportedsomeoneexperiencinganxietyBrainstormedcoping skillsSupportedtheLifelinecall centerCallershares aspecialtalentDiscussedcopingskillsAnsweredan EAPcallConsultedwith aPICCallerchooses tostartcounseling!Learnedabout acaller'sgoalsSupportedthird-partycallMade anoutboundcallCallershares afavoritemovie orshowAsked anexceptionquestionDid someself-careon abreakSupportedsomeonewith griefSupportedsomeonewith afinancialissueSupporteda collegestudentDiscussedharmreductionArranged fora caller to geta callbackfrom anaccountAnsweredtheconsultlineGot theon-call onthe firsttry!Made acounselingreferralReferencedOfficeFactsSupportedsomeoneexperiencinga healthissue

Calltaker Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Family included in self-care plan
  2. Picked up a disposition
  3. Worklife referral
  4. Pets included in self-care plan
  5. Made a service referral
  6. Friends included in self-care plan
  7. Caller takes a step towards sobriety!
  8. Caller shares a favorite song or music
  9. Talked to account staff of any kind
  10. Made a safety plan
  11. Supported someone experiencing anxiety
  12. Brainstormed coping skills
  13. Supported the Lifeline call center
  14. Caller shares a special talent
  15. Discussed coping skills
  16. Answered an EAP call
  17. Consulted with a PIC
  18. Caller chooses to start counseling!
  19. Learned about a caller's goals
  20. Supported third-party call
  21. Made an outbound call
  22. Caller shares a favorite movie or show
  23. Asked an exception question
  24. Did some self-care on a break
  25. Supported someone with grief
  26. Supported someone with a financial issue
  27. Supported a college student
  28. Discussed harm reduction
  29. Arranged for a caller to get a callback from an account
  30. Answered the consult line
  31. Got the on-call on the first try!
  32. Made a counseling referral
  33. Referenced Office Facts
  34. Supported someone experiencing a health issue