(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rep utilized tools/resources to provide value to customer
Scheduled next call
Pivoted call from service to sales
Suggested customer focused service
Suggested customer focused products
Used benefit/value statements in discussion
Customer asked rep questions to learn more about product/service
solution
Asked clarifying questions to understand pain/need
Communicated reason/purpose of the call
Sold value of service
Placed the order
Rep asked is there anything else...
Used prior discussion or
relationship in the call
Asked strategic Probing
questions to learn pain/need
Prepped customer for future discussion topic
Asked about current business goal/state
Closed the sale
Sold value of product
Rep pivoted to additional topic
Scheduled follow-up call
Asked additional questions to understand the objection
Asked about future business goal/state
Asked for the sale
Rep
Sold their individual value
Offered to provide a quote
Attempted up sell
Was confident
Used buying cue to recommend product/service
Discovered new sales opportunity
during calls
Overcame an objection
Attempted cross sell
Rep used while I have you to introduce topic
Number of topics discussed kept customer engaged
Rep's approach was conversational
Connected to the decision maker
Action performed by rep saved customer time/money
Rep
Summarized discussion/next steps
Rep double clicked to learn more about a customer need/pain
Built rapport
Used conversation techniques to engage customer
Rep discussion prompted Customer to share needs/goals/pain
Provided a clear introduction
Made the customer laugh
Addressed customer objection
Connected value of HD Supply Play/service/product to customer need/pain
Recognized and responded to customer buying signals
Customer showed interest in solutions provided
Performed follow up actions (sent PPR, quote, etc.)
Used active listening skills to respond to customer cue
