(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided a clear introduction
Performed follow up actions (sent PPR, quote, etc.)
Rep
Sold their individual value
Placed the order
Used active listening skills to respond to customer cue
Asked for the sale
Sold value of product
Rep recommended customer focused solution
Suggested customer focused products
Asked additional questions to understand the objection
Recognized and responded to customer buying signals
Asked clarifying questions to understand pain/need
Offered to provide a quote
Rep discussion prompted Customer to share needs/goals/pain
Used buying cue to recommend product/service
Number of topics discussed kept customer engaged
Rep double clicked to learn more about a customer need/pain
Quoted item during call
Made the customer laugh
Rep's approach was conversational
Scheduled next call
Overcame an objection
Customer showed interest in solutions provided
Prepped customer for future discussion topic
Rep used while I have you to introduce topic
Sold value of service
Rep utilized tools/resources to provide value to customer
Asked strategic Probing
questions to learn pain/need
Rep gained customer commitment during call
Communicated reason/purpose of the call
Did not speak over the customer
Action performed by rep saved customer time/money
Customer asked rep questions to learn more about product/service
solution
Asked about future business goal/state
Used benefit/value statements in discussion
Used conversation techniques to engage customer
Attempted up sell
Attempted cross sell
Scheduled follow-up call
Asked about current business goal/state
Built rapport
Rep asked is there anything else...
Ran a HD Supply play
Suggested customer focused service
Pivoted call from service to sales
Discovered new sales opportunity
during calls
Rep pivoted to additional topic
Rep
Summarized discussion/next steps
Connected value of HD Supply Play/service/product to customer need/pain
