(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
Rep's approach was conversational
Quoted item during call
Action performed by rep saved customer time/money
Asked additional questions to understand the objection
Connected value of HD Supply Play/service/product to customer need/pain
Overcame an objection
Rep recommended customer focused solution
Number of topics discussed kept customer engaged
Used active listening skills to respond to customer cue
Communicated reason/purpose of the call
Ran a HD Supply play
Rep discussion prompted Customer to share needs/goals/pain
Used benefit/value statements in discussion
Provided a clear introduction
Scheduled next call
Built rapport
Rep
Summarized discussion/next steps
Prepped customer for future discussion topic
Discovered new sales opportunity
during calls
Used conversation techniques to engage customer
Rep utilized tools/resources to provide value to customer
Performed follow up actions (sent PPR, quote, etc.)
Attempted up sell
Connected to the decision maker
Attempted cross sell
Rep used while I have you to introduce topic
Closed the sale
Used prior discussion or
relationship in the call
Placed the order
Offered to provide a quote
Rep
Sold their individual value
Rep double clicked to learn more about a customer need/pain
Customer asked rep questions to learn more about product/service
solution
Rep pivoted to additional topic
Recognized and responded to customer buying signals
Sold value of product
Asked strategic Probing
questions to learn pain/need
Pivoted call from service to sales
Asked about future business goal/state
Rep asked is there anything else...
Suggested customer focused service
Made the customer laugh
Addressed customer objection
Scheduled follow-up call
Did not speak over the customer
Customer showed interest in solutions provided
Asked for the sale
Was confident
Sold value of service
Asked about current business goal/state
Suggested customer focused products
Asked clarifying questions to understand pain/need
