(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used buying cue to recommend product/service
Used active listening skills to respond to customer cue
Number of topics discussed kept customer engaged
Placed the order
Rep gained customer commitment during call
Rep discussion prompted Customer to share needs/goals/pain
Rep
Sold their individual value
Asked additional questions to understand the objection
Offered to provide a quote
Asked about future business goal/state
Scheduled next call
Suggested customer focused products
Was confident
Overcame an objection
Performed follow up actions (sent PPR, quote, etc.)
Asked about current business goal/state
Customer showed interest in solutions provided
Rep recommended customer focused solution
Made the customer laugh
Connected value of HD Supply Play/service/product to customer need/pain
Rep utilized tools/resources to provide value to customer
Rep used while I have you to introduce topic
Action performed by rep saved customer time/money
Rep pivoted to additional topic
Sold value of product
Pivoted call from service to sales
Prepped customer for future discussion topic
Closed the sale
Customer asked rep questions to learn more about product/service
solution
Asked clarifying questions to understand pain/need
Used conversation techniques to engage customer
Quoted item during call
Rep double clicked to learn more about a customer need/pain
Communicated reason/purpose of the call
Scheduled follow-up call
Rep
Summarized discussion/next steps
Suggested customer focused service
Used prior discussion or
relationship in the call
Rep asked is there anything else...
Attempted up sell
Asked for the sale
Provided a clear introduction
Sold value of service
Asked strategic Probing
questions to learn pain/need
Connected to the decision maker
Ran a HD Supply play
Built rapport
Attempted cross sell
Discovered new sales opportunity
during calls
Addressed customer objection
Rep's approach was conversational
Did not speak over the customer
Recognized and responded to customer buying signals
