(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Was confident
Scheduled next call
Used buying cue to recommend product/service
Attempted up sell
Asked strategic Probing
questions to learn pain/need
Asked about future business goal/state
Asked for the sale
Pivoted call from service to sales
Asked additional questions to understand the objection
Asked clarifying questions to understand pain/need
Closed the sale
Number of topics discussed kept customer engaged
Sold value of product
Rep gained customer commitment during call
Customer showed interest in solutions provided
Ran a HD Supply play
Connected value of HD Supply Play/service/product to customer need/pain
Rep
Sold their individual value
Rep used while I have you to introduce topic
Rep recommended customer focused solution
Used benefit/value statements in discussion
Performed follow up actions (sent PPR, quote, etc.)
Scheduled follow-up call
Used prior discussion or
relationship in the call
Provided a clear introduction
Rep utilized tools/resources to provide value to customer
Sold value of service
Rep pivoted to additional topic
Built rapport
Rep double clicked to learn more about a customer need/pain
Rep asked is there anything else...
Offered to provide a quote
Connected to the decision maker
Action performed by rep saved customer time/money
Prepped customer for future discussion topic
Customer asked rep questions to learn more about product/service
solution
Addressed customer objection
Used active listening skills to respond to customer cue
Attempted cross sell
Quoted item during call
Discovered new sales opportunity
during calls
Rep discussion prompted Customer to share needs/goals/pain
Did not speak over the customer
Communicated reason/purpose of the call
Rep's approach was conversational
Suggested customer focused service
Used conversation techniques to engage customer
Overcame an objection
Rep
Summarized discussion/next steps
Recognized and responded to customer buying signals
