(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Built rapport
Rep gained customer commitment during call
Made the customer laugh
Sold value of product
Asked additional questions to understand the objection
Used buying cue to recommend product/service
Offered to provide a quote
Customer showed interest in solutions provided
Connected to the decision maker
Asked for the sale
Scheduled next call
Ran a HD Supply play
Used prior discussion or
relationship in the call
Suggested customer focused service
Asked clarifying questions to understand pain/need
Number of topics discussed kept customer engaged
Recognized and responded to customer buying signals
Overcame an objection
Pivoted call from service to sales
Did not speak over the customer
Was confident
Used benefit/value statements in discussion
Provided a clear introduction
Action performed by rep saved customer time/money
Asked about current business goal/state
Attempted cross sell
Addressed customer objection
Suggested customer focused products
Discovered new sales opportunity
during calls
Used conversation techniques to engage customer
Prepped customer for future discussion topic
Customer asked rep questions to learn more about product/service
solution
Asked strategic Probing
questions to learn pain/need
Communicated reason/purpose of the call
Quoted item during call
Rep discussion prompted Customer to share needs/goals/pain
Rep used while I have you to introduce topic
Performed follow up actions (sent PPR, quote, etc.)
Rep utilized tools/resources to provide value to customer
Attempted up sell
Rep pivoted to additional topic
Rep
Sold their individual value
Sold value of service
Rep's approach was conversational
Asked about future business goal/state
Rep
Summarized discussion/next steps
Rep recommended customer focused solution
Rep double clicked to learn more about a customer need/pain
Placed the order
Used active listening skills to respond to customer cue
Closed the sale
Scheduled follow-up call
Rep asked is there anything else...
Connected value of HD Supply Play/service/product to customer need/pain
