(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Communicated reason/purpose of the call
Rep
Sold their individual value
Quoted item during call
Rep pivoted to additional topic
Discovered new sales opportunity
during calls
Used prior discussion or
relationship in the call
Connected value of HD Supply Play/service/product to customer need/pain
Suggested customer focused service
Rep utilized tools/resources to provide value to customer
Sold value of service
Rep gained customer commitment during call
Asked clarifying questions to understand pain/need
Asked about future business goal/state
Placed the order
Ran a HD Supply play
Rep recommended customer focused solution
Customer showed interest in solutions provided
Asked additional questions to understand the objection
Overcame an objection
Suggested customer focused products
Made the customer laugh
Action performed by rep saved customer time/money
Offered to provide a quote
Rep double clicked to learn more about a customer need/pain
Connected to the decision maker
Rep used while I have you to introduce topic
Rep asked is there anything else...
Used benefit/value statements in discussion
Used active listening skills to respond to customer cue
Addressed customer objection
Asked for the sale
Rep
Summarized discussion/next steps
Rep discussion prompted Customer to share needs/goals/pain
Sold value of product
Asked strategic Probing
questions to learn pain/need
Attempted cross sell
Provided a clear introduction
Customer asked rep questions to learn more about product/service
solution
Performed follow up actions (sent PPR, quote, etc.)
Rep's approach was conversational
Used buying cue to recommend product/service
Built rapport
Scheduled follow-up call
Attempted up sell
Was confident
Used conversation techniques to engage customer
Closed the sale
Scheduled next call
Asked about current business goal/state
Recognized and responded to customer buying signals
