(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-A current resident paid an overdue balance
I-Preleased 1 unit
O-Put in a maintenance ticket
B-Funnel completed during the admin hour
Date:____
B-Learned something new about Elizabeth
What was it?_______
N-Learned something new about Elizabeth
What was it?_______
O-SPEU of 1-2
O-Leased 1 rentable item
O-Learned something new about Eric
What was it?_______
O-Resident called to say they don't have a/c or heat
O-All Training is complete in MAA university (or up to date)
G-Preleased 1 unit
G-You got a google review with your name shouted out
B-1 Renewal commitment (must sign their lease)
I-Tell a Dad Joke- if he laughs then you get this square
O-Email another person within MAA that has helped you to thank them.
Date:_____
I-You were shopped and you got a 90% or higher (in April)
G-Meeting and exceeding leasing benchmarks
Date:____
I-Leased to someone on the PEP list
I-Learned something new about Service Manager
What was it?_______
N-Walked the property and picked up trash
O-restocked your desk with necessary forms for move ins/prospect tours
O-Found a resident that had trash outside their door- emailed them to remove it
I-Witnessed a service team member talking to a resident
O-Made a coffee order
O-Post two craigslist aids in one day
Date:____
N-Deescalated an angry resident
N-Cleaned and organized your desk
Date:____
B-Leased 1 vacant
O-Leased 1 vacant
N-Resident called and asked to speak to Elizabeth
B-Deescalated an angry resident IN PERSON
O-Asked Eric for a Renewal Eval and the resident took the offer
N-Inventory on office supplies and gave Eric list of things to order
I-Inventory on office supplies and gave Eric list of things to order
O-Accepted move out keys and got the forwarding address
O-Took a walk in tour
B-Walked a vacant unit and created a list for mainteinance
B-Leased 1 rentable item
O-Learned something new about Kristen
What was it?_______
O-1 Renewal commitment (must sign their lease)
O-Scheduled an appointment
N-Deescalated an angry resident over the phone
O-Get a prospect to Look and Lease (onsite)
*does not count as the vacant lease*
G-Told maintenance they were doing GREAT
O-Learned something new about Kristen
What was it?_______
G-Got a 100% lease hawk score (in April)
G-Email another person within MAA that has helped you
Date:_____