TRIPLE SHARE YOUR BEST CLOSING STATEMENT SCHEDULE A PT IN SOUTH CAROLINA Service minded “Thanks for bringing this to our attention!” SHARE A WIKI FACT “Happy to help!” Communication MEDICARE “Great question! I’ll find that out for you!” Dedicated Call Center Positive Empathy Headsets Passion Confidence SHARE REDIRECTION TIPS SCHEDULE A PATIENT WITH P/S/B SCHEDULE A NP IMPLANT Rapport Excellence PATIENT SATISFACTION TRANSFER DENTURE Answers Listen SHARE A VALUE STATEMENT Friendly Feedback Smile SHARE HOW YOU OVERCOME PUSHBACK DOUBLE Professional Solutions MEDICAID SHARE YOUR FAVORITE FOOD Willingness SPANISH TRANSFER COMPLIMENT A COWORKER Educate RESCHEDULE A NEW PATIENT Happy Customer Service Week SHARE THE WALK IN PROTOCOL SCHEDULE A MOTO Needs SCHEDULE A PATIENT IN VA SHARE SOME ASSERTIVE SCRIPTING Active Listening Teamwork TRIPLE SHARE YOUR BEST CLOSING STATEMENT SCHEDULE A PT IN SOUTH CAROLINA Service minded “Thanks for bringing this to our attention!” SHARE A WIKI FACT “Happy to help!” Communication MEDICARE “Great question! I’ll find that out for you!” Dedicated Call Center Positive Empathy Headsets Passion Confidence SHARE REDIRECTION TIPS SCHEDULE A PATIENT WITH P/S/B SCHEDULE A NP IMPLANT Rapport Excellence PATIENT SATISFACTION TRANSFER DENTURE Answers Listen SHARE A VALUE STATEMENT Friendly Feedback Smile SHARE HOW YOU OVERCOME PUSHBACK DOUBLE Professional Solutions MEDICAID SHARE YOUR FAVORITE FOOD Willingness SPANISH TRANSFER COMPLIMENT A COWORKER Educate RESCHEDULE A NEW PATIENT Happy Customer Service Week SHARE THE WALK IN PROTOCOL SCHEDULE A MOTO Needs SCHEDULE A PATIENT IN VA SHARE SOME ASSERTIVE SCRIPTING Active Listening Teamwork
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
TRIPLE
SHARE YOUR BEST CLOSING STATEMENT
SCHEDULE A PT IN SOUTH CAROLINA
Service minded
“Thanks for bringing this to our attention!”
SHARE A WIKI FACT
“Happy to help!”
Communication
MEDICARE
“Great question! I’ll find that out for you!”
Dedicated Call Center
Positive
Empathy
Headsets
Passion
Confidence
SHARE REDIRECTION TIPS
SCHEDULE A PATIENT WITH P/S/B
SCHEDULE A NP
IMPLANT
Rapport
Excellence
PATIENT SATISFACTION TRANSFER
DENTURE
Answers
Listen
SHARE A VALUE STATEMENT
Friendly
Feedback
Smile
SHARE HOW YOU OVERCOME PUSHBACK
DOUBLE
Professional
Solutions
MEDICAID
SHARE YOUR FAVORITE FOOD
Willingness
SPANISH
TRANSFER
COMPLIMENT A COWORKER
Educate
RESCHEDULE A NEW PATIENT
Happy Customer Service Week
SHARE THE WALK IN PROTOCOL
SCHEDULE A MOTO
Needs
SCHEDULE A PATIENT IN VA
SHARE SOME ASSERTIVE SCRIPTING
Active Listening
Teamwork