SHARE A WIKI FACT SHARE SOME ASSERTIVE SCRIPTING SCHEDULE A PATIENT WITH P/S/B Service minded Empathy SHARE THE WALK IN PROTOCOL SHARE YOUR FAVORITE FOOD Educate RESCHEDULE A NEW PATIENT Professional SCHEDULE A MOTO SHARE YOUR BEST CLOSING STATEMENT Feedback Dedicated Call Center Needs SCHEDULE A PT IN SOUTH CAROLINA Solutions PATIENT SATISFACTION TRANSFER Excellence Positive Listen “Thanks for bringing this to our attention!” “Great question! I’ll find that out for you!” Friendly Active Listening Answers COMPLIMENT A COWORKER Teamwork MEDICAID DOUBLE Passion SHARE REDIRECTION TIPS DENTURE Smile SPANISH TRANSFER Headsets SHARE HOW YOU OVERCOME PUSHBACK Happy Customer Service Week SCHEDULE A NP Willingness IMPLANT TRIPLE Rapport Confidence “Happy to help!” MEDICARE SCHEDULE A PATIENT IN VA Communication SHARE A VALUE STATEMENT SHARE A WIKI FACT SHARE SOME ASSERTIVE SCRIPTING SCHEDULE A PATIENT WITH P/S/B Service minded Empathy SHARE THE WALK IN PROTOCOL SHARE YOUR FAVORITE FOOD Educate RESCHEDULE A NEW PATIENT Professional SCHEDULE A MOTO SHARE YOUR BEST CLOSING STATEMENT Feedback Dedicated Call Center Needs SCHEDULE A PT IN SOUTH CAROLINA Solutions PATIENT SATISFACTION TRANSFER Excellence Positive Listen “Thanks for bringing this to our attention!” “Great question! I’ll find that out for you!” Friendly Active Listening Answers COMPLIMENT A COWORKER Teamwork MEDICAID DOUBLE Passion SHARE REDIRECTION TIPS DENTURE Smile SPANISH TRANSFER Headsets SHARE HOW YOU OVERCOME PUSHBACK Happy Customer Service Week SCHEDULE A NP Willingness IMPLANT TRIPLE Rapport Confidence “Happy to help!” MEDICARE SCHEDULE A PATIENT IN VA Communication SHARE A VALUE STATEMENT
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
SHARE A WIKI FACT
SHARE SOME ASSERTIVE SCRIPTING
SCHEDULE A PATIENT WITH P/S/B
Service minded
Empathy
SHARE THE WALK IN PROTOCOL
SHARE YOUR FAVORITE FOOD
Educate
RESCHEDULE A NEW PATIENT
Professional
SCHEDULE A MOTO
SHARE YOUR BEST CLOSING STATEMENT
Feedback
Dedicated Call Center
Needs
SCHEDULE A PT IN SOUTH CAROLINA
Solutions
PATIENT SATISFACTION TRANSFER
Excellence
Positive
Listen
“Thanks for bringing this to our attention!”
“Great question! I’ll find that out for you!”
Friendly
Active Listening
Answers
COMPLIMENT A COWORKER
Teamwork
MEDICAID
DOUBLE
Passion
SHARE REDIRECTION TIPS
DENTURE
Smile
SPANISH
TRANSFER
Headsets
SHARE HOW YOU OVERCOME PUSHBACK
Happy Customer Service Week
SCHEDULE A NP
Willingness
IMPLANT
TRIPLE
Rapport
Confidence
“Happy to help!”
MEDICARE
SCHEDULE A PATIENT IN VA
Communication
SHARE A VALUE STATEMENT