ServicemindedProfessionalRapportDedicatedCallCenterSmileDOUBLESPANISHTRANSFERAnswersWillingnessSHARE AVALUESTATEMENTCOMPLIMENTACOWORKERMEDICAIDSCHEDULEA PT INSOUTHCAROLINA“Greatquestion! I’llfind that outfor you!”SHAREYOURFAVORITEFOODCommunicationSCHEDULEA PATIENTWITH P/S/BSCHEDULEA MOTO EducateMEDICAREPATIENTSATISFACTIONTRANSFERSCHEDULEA PATIENTIN VAHeadsetsConfidenceSCHEDULEA NPPositiveFriendlyActiveListeningPassion“Thanks forbringingthis to ourattention!”SHARESOMEASSERTIVESCRIPTINGExcellenceTeamworkRESCHEDULEA NEWPATIENTDENTURESHARETHE WALKINPROTOCOLListen“Happytohelp!”SolutionsSHAREYOUR BESTCLOSINGSTATEMENTNeedsEmpathySHAREHOW YOUOVERCOMEPUSHBACKHappyCustomerServiceWeekTRIPLESHAREREDIRECTIONTIPSFeedbackIMPLANTSHAREA WIKIFACTServicemindedProfessionalRapportDedicatedCallCenterSmileDOUBLESPANISHTRANSFERAnswersWillingnessSHARE AVALUESTATEMENTCOMPLIMENTACOWORKERMEDICAIDSCHEDULEA PT INSOUTHCAROLINA“Greatquestion! I’llfind that outfor you!”SHAREYOURFAVORITEFOODCommunicationSCHEDULEA PATIENTWITH P/S/BSCHEDULEA MOTO EducateMEDICAREPATIENTSATISFACTIONTRANSFERSCHEDULEA PATIENTIN VAHeadsetsConfidenceSCHEDULEA NPPositiveFriendlyActiveListeningPassion“Thanks forbringingthis to ourattention!”SHARESOMEASSERTIVESCRIPTINGExcellenceTeamworkRESCHEDULEA NEWPATIENTDENTURESHARETHE WALKINPROTOCOLListen“Happytohelp!”SolutionsSHAREYOUR BESTCLOSINGSTATEMENTNeedsEmpathySHAREHOW YOUOVERCOMEPUSHBACKHappyCustomerServiceWeekTRIPLESHAREREDIRECTIONTIPSFeedbackIMPLANTSHAREA WIKIFACT

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
N
4
I
5
G
6
B
7
I
8
O
9
N
10
O
11
G
12
I
13
N
14
G
15
O
16
I
17
O
18
I
19
O
20
B
21
G
22
B
23
I
24
N
25
B
26
G
27
I
28
B
29
B
30
O
31
B
32
N
33
G
34
G
35
G
36
I
37
I
38
N
39
B
40
N
41
G
42
N
43
I
44
B
45
O
46
N
47
B
48
G
49
O
  1. O-Service minded
  2. O-Professional
  3. N-Rapport
  4. I-Dedicated Call Center
  5. G-Smile
  6. B-DOUBLE
  7. I-SPANISH TRANSFER
  8. O-Answers
  9. N-Willingness
  10. O-SHARE A VALUE STATEMENT
  11. G-COMPLIMENT A COWORKER
  12. I-MEDICAID
  13. N-SCHEDULE A PT IN SOUTH CAROLINA
  14. G-“Great question! I’ll find that out for you!”
  15. O-SHARE YOUR FAVORITE FOOD
  16. I-Communication
  17. O-SCHEDULE A PATIENT WITH P/S/B
  18. I-SCHEDULE A MOTO
  19. O-Educate
  20. B-MEDICARE
  21. G-PATIENT SATISFACTION TRANSFER
  22. B-SCHEDULE A PATIENT IN VA
  23. I-Headsets
  24. N-Confidence
  25. B-SCHEDULE A NP
  26. G-Positive
  27. I-Friendly
  28. B-Active Listening
  29. B-Passion
  30. O-“Thanks for bringing this to our attention!”
  31. B-SHARE SOME ASSERTIVE SCRIPTING
  32. N-Excellence
  33. G-Teamwork
  34. G-RESCHEDULE A NEW PATIENT
  35. G-DENTURE
  36. I-SHARE THE WALK IN PROTOCOL
  37. I-Listen
  38. N-“Happy to help!”
  39. B-Solutions
  40. N-SHARE YOUR BEST CLOSING STATEMENT
  41. G-Needs
  42. N-Empathy
  43. I-SHARE HOW YOU OVERCOME PUSHBACK
  44. B-Happy Customer Service Week
  45. O-TRIPLE
  46. N-SHARE REDIRECTION TIPS
  47. B-Feedback
  48. G-IMPLANT
  49. O-SHARE A WIKI FACT