TRIPLEPositiveSHAREHOW YOUOVERCOMEPUSHBACKPATIENTSATISFACTIONTRANSFERSmileProfessionalEducateSCHEDULEA PATIENTIN VATeamworkCOMPLIMENTACOWORKERAnswersConfidenceServicemindedHappyCustomerServiceWeekExcellenceFeedbackSHAREA WIKIFACTDOUBLERESCHEDULEA NEWPATIENTSCHEDULEA MOTO “Greatquestion! I’llfind that outfor you!”FriendlyMEDICARESolutionsSHAREYOUR BESTCLOSINGSTATEMENTPassionSHARESOMEASSERTIVESCRIPTINGSCHEDULEA PT INSOUTHCAROLINADENTURE“Happytohelp!”NeedsEmpathySHAREYOURFAVORITEFOODCommunicationActiveListeningDedicatedCallCenterMEDICAIDWillingnessIMPLANTSHARETHE WALKINPROTOCOLListenSPANISHTRANSFERRapportHeadsetsSHARE AVALUESTATEMENT“Thanks forbringingthis to ourattention!”SCHEDULEA NPSCHEDULEA PATIENTWITH P/S/BSHAREREDIRECTIONTIPSTRIPLEPositiveSHAREHOW YOUOVERCOMEPUSHBACKPATIENTSATISFACTIONTRANSFERSmileProfessionalEducateSCHEDULEA PATIENTIN VATeamworkCOMPLIMENTACOWORKERAnswersConfidenceServicemindedHappyCustomerServiceWeekExcellenceFeedbackSHAREA WIKIFACTDOUBLERESCHEDULEA NEWPATIENTSCHEDULEA MOTO “Greatquestion! I’llfind that outfor you!”FriendlyMEDICARESolutionsSHAREYOUR BESTCLOSINGSTATEMENTPassionSHARESOMEASSERTIVESCRIPTINGSCHEDULEA PT INSOUTHCAROLINADENTURE“Happytohelp!”NeedsEmpathySHAREYOURFAVORITEFOODCommunicationActiveListeningDedicatedCallCenterMEDICAIDWillingnessIMPLANTSHARETHE WALKINPROTOCOLListenSPANISHTRANSFERRapportHeadsetsSHARE AVALUESTATEMENT“Thanks forbringingthis to ourattention!”SCHEDULEA NPSCHEDULEA PATIENTWITH P/S/BSHAREREDIRECTIONTIPS

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
G
5
G
6
O
7
O
8
B
9
G
10
G
11
O
12
N
13
O
14
B
15
N
16
B
17
O
18
B
19
G
20
I
21
G
22
I
23
B
24
B
25
N
26
B
27
B
28
N
29
G
30
N
31
G
32
N
33
O
34
I
35
B
36
I
37
I
38
N
39
G
40
I
41
I
42
I
43
N
44
I
45
O
46
O
47
B
48
O
49
N
  1. O-TRIPLE
  2. G-Positive
  3. I-SHARE HOW YOU OVERCOME PUSHBACK
  4. G-PATIENT SATISFACTION TRANSFER
  5. G-Smile
  6. O-Professional
  7. O-Educate
  8. B-SCHEDULE A PATIENT IN VA
  9. G-Teamwork
  10. G-COMPLIMENT A COWORKER
  11. O-Answers
  12. N-Confidence
  13. O-Service minded
  14. B-Happy Customer Service Week
  15. N-Excellence
  16. B-Feedback
  17. O-SHARE A WIKI FACT
  18. B-DOUBLE
  19. G-RESCHEDULE A NEW PATIENT
  20. I-SCHEDULE A MOTO
  21. G-“Great question! I’ll find that out for you!”
  22. I-Friendly
  23. B-MEDICARE
  24. B-Solutions
  25. N-SHARE YOUR BEST CLOSING STATEMENT
  26. B-Passion
  27. B-SHARE SOME ASSERTIVE SCRIPTING
  28. N-SCHEDULE A PT IN SOUTH CAROLINA
  29. G-DENTURE
  30. N-“Happy to help!”
  31. G-Needs
  32. N-Empathy
  33. O-SHARE YOUR FAVORITE FOOD
  34. I-Communication
  35. B-Active Listening
  36. I-Dedicated Call Center
  37. I-MEDICAID
  38. N-Willingness
  39. G-IMPLANT
  40. I-SHARE THE WALK IN PROTOCOL
  41. I-Listen
  42. I-SPANISH TRANSFER
  43. N-Rapport
  44. I-Headsets
  45. O-SHARE A VALUE STATEMENT
  46. O-“Thanks for bringing this to our attention!”
  47. B-SCHEDULE A NP
  48. O-SCHEDULE A PATIENT WITH P/S/B
  49. N-SHARE REDIRECTION TIPS