MEDICAIDSHAREYOUR BESTCLOSINGSTATEMENTSHAREHOW YOUOVERCOMEPUSHBACKFeedbackDENTURECOMPLIMENTACOWORKERDOUBLETRIPLEProfessionalSCHEDULEA PT INSOUTHCAROLINASCHEDULEA NPSHAREYOURFAVORITEFOODSHARE AVALUESTATEMENTWillingnessSCHEDULEA MOTO HappyCustomerServiceWeekPATIENTSATISFACTIONTRANSFERMEDICARESPANISHTRANSFERSHARETHE WALKINPROTOCOLTeamworkRapportHeadsetsNeedsSmilePositive“Happytohelp!”IMPLANTCommunicationSCHEDULEA PATIENTWITH P/S/BEmpathySolutionsPassionActiveListeningAnswersEducateFriendlyDedicatedCallCenterSHARESOMEASSERTIVESCRIPTINGSHAREA WIKIFACTSCHEDULEA PATIENTIN VAListen“Greatquestion! I’llfind that outfor you!”ConfidenceExcellence“Thanks forbringingthis to ourattention!”SHAREREDIRECTIONTIPSRESCHEDULEA NEWPATIENTServicemindedMEDICAIDSHAREYOUR BESTCLOSINGSTATEMENTSHAREHOW YOUOVERCOMEPUSHBACKFeedbackDENTURECOMPLIMENTACOWORKERDOUBLETRIPLEProfessionalSCHEDULEA PT INSOUTHCAROLINASCHEDULEA NPSHAREYOURFAVORITEFOODSHARE AVALUESTATEMENTWillingnessSCHEDULEA MOTO HappyCustomerServiceWeekPATIENTSATISFACTIONTRANSFERMEDICARESPANISHTRANSFERSHARETHE WALKINPROTOCOLTeamworkRapportHeadsetsNeedsSmilePositive“Happytohelp!”IMPLANTCommunicationSCHEDULEA PATIENTWITH P/S/BEmpathySolutionsPassionActiveListeningAnswersEducateFriendlyDedicatedCallCenterSHARESOMEASSERTIVESCRIPTINGSHAREA WIKIFACTSCHEDULEA PATIENTIN VAListen“Greatquestion! I’llfind that outfor you!”ConfidenceExcellence“Thanks forbringingthis to ourattention!”SHAREREDIRECTIONTIPSRESCHEDULEA NEWPATIENTServiceminded

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
I
4
B
5
G
6
G
7
B
8
O
9
O
10
N
11
B
12
O
13
O
14
N
15
I
16
B
17
G
18
B
19
I
20
I
21
G
22
N
23
I
24
G
25
G
26
G
27
N
28
G
29
I
30
O
31
N
32
B
33
B
34
B
35
O
36
O
37
I
38
I
39
B
40
O
41
B
42
I
43
G
44
N
45
N
46
O
47
N
48
G
49
O
  1. I-MEDICAID
  2. N-SHARE YOUR BEST CLOSING STATEMENT
  3. I-SHARE HOW YOU OVERCOME PUSHBACK
  4. B-Feedback
  5. G-DENTURE
  6. G-COMPLIMENT A COWORKER
  7. B-DOUBLE
  8. O-TRIPLE
  9. O-Professional
  10. N-SCHEDULE A PT IN SOUTH CAROLINA
  11. B-SCHEDULE A NP
  12. O-SHARE YOUR FAVORITE FOOD
  13. O-SHARE A VALUE STATEMENT
  14. N-Willingness
  15. I-SCHEDULE A MOTO
  16. B-Happy Customer Service Week
  17. G-PATIENT SATISFACTION TRANSFER
  18. B-MEDICARE
  19. I-SPANISH TRANSFER
  20. I-SHARE THE WALK IN PROTOCOL
  21. G-Teamwork
  22. N-Rapport
  23. I-Headsets
  24. G-Needs
  25. G-Smile
  26. G-Positive
  27. N-“Happy to help!”
  28. G-IMPLANT
  29. I-Communication
  30. O-SCHEDULE A PATIENT WITH P/S/B
  31. N-Empathy
  32. B-Solutions
  33. B-Passion
  34. B-Active Listening
  35. O-Answers
  36. O-Educate
  37. I-Friendly
  38. I-Dedicated Call Center
  39. B-SHARE SOME ASSERTIVE SCRIPTING
  40. O-SHARE A WIKI FACT
  41. B-SCHEDULE A PATIENT IN VA
  42. I-Listen
  43. G-“Great question! I’ll find that out for you!”
  44. N-Confidence
  45. N-Excellence
  46. O-“Thanks for bringing this to our attention!”
  47. N-SHARE REDIRECTION TIPS
  48. G-RESCHEDULE A NEW PATIENT
  49. O-Service minded