TRIPLEDOUBLEListenConfidenceMEDICAIDSHAREYOURFAVORITEFOODSHARETHE WALKINPROTOCOLAnswersPATIENTSATISFACTIONTRANSFERPassionSolutionsActiveListeningSHAREREDIRECTIONTIPSIMPLANTSCHEDULEA MOTO HappyCustomerServiceWeekCOMPLIMENTACOWORKERFriendlyServicemindedTeamworkMEDICAREExcellence“Thanks forbringingthis to ourattention!”SPANISHTRANSFERSHAREYOUR BESTCLOSINGSTATEMENTPositiveSCHEDULEA PATIENTIN VA“Happytohelp!”SCHEDULEA PT INSOUTHCAROLINAEducateSCHEDULEA PATIENTWITH P/S/B“Greatquestion! I’llfind that outfor you!”FeedbackRESCHEDULEA NEWPATIENTProfessionalDENTURENeedsSCHEDULEA NPCommunicationHeadsetsSHARE AVALUESTATEMENTEmpathySHARESOMEASSERTIVESCRIPTINGDedicatedCallCenterRapportWillingnessSHAREA WIKIFACTSHAREHOW YOUOVERCOMEPUSHBACKSmileTRIPLEDOUBLEListenConfidenceMEDICAIDSHAREYOURFAVORITEFOODSHARETHE WALKINPROTOCOLAnswersPATIENTSATISFACTIONTRANSFERPassionSolutionsActiveListeningSHAREREDIRECTIONTIPSIMPLANTSCHEDULEA MOTO HappyCustomerServiceWeekCOMPLIMENTACOWORKERFriendlyServicemindedTeamworkMEDICAREExcellence“Thanks forbringingthis to ourattention!”SPANISHTRANSFERSHAREYOUR BESTCLOSINGSTATEMENTPositiveSCHEDULEA PATIENTIN VA“Happytohelp!”SCHEDULEA PT INSOUTHCAROLINAEducateSCHEDULEA PATIENTWITH P/S/B“Greatquestion! I’llfind that outfor you!”FeedbackRESCHEDULEA NEWPATIENTProfessionalDENTURENeedsSCHEDULEA NPCommunicationHeadsetsSHARE AVALUESTATEMENTEmpathySHARESOMEASSERTIVESCRIPTINGDedicatedCallCenterRapportWillingnessSHAREA WIKIFACTSHAREHOW YOUOVERCOMEPUSHBACKSmile

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
N
5
I
6
O
7
I
8
O
9
G
10
B
11
B
12
B
13
N
14
G
15
I
16
B
17
G
18
I
19
O
20
G
21
B
22
N
23
O
24
I
25
N
26
G
27
B
28
N
29
N
30
O
31
O
32
G
33
B
34
G
35
O
36
G
37
G
38
B
39
I
40
I
41
O
42
N
43
B
44
I
45
N
46
N
47
O
48
I
49
G
  1. O-TRIPLE
  2. B-DOUBLE
  3. I-Listen
  4. N-Confidence
  5. I-MEDICAID
  6. O-SHARE YOUR FAVORITE FOOD
  7. I-SHARE THE WALK IN PROTOCOL
  8. O-Answers
  9. G-PATIENT SATISFACTION TRANSFER
  10. B-Passion
  11. B-Solutions
  12. B-Active Listening
  13. N-SHARE REDIRECTION TIPS
  14. G-IMPLANT
  15. I-SCHEDULE A MOTO
  16. B-Happy Customer Service Week
  17. G-COMPLIMENT A COWORKER
  18. I-Friendly
  19. O-Service minded
  20. G-Teamwork
  21. B-MEDICARE
  22. N-Excellence
  23. O-“Thanks for bringing this to our attention!”
  24. I-SPANISH TRANSFER
  25. N-SHARE YOUR BEST CLOSING STATEMENT
  26. G-Positive
  27. B-SCHEDULE A PATIENT IN VA
  28. N-“Happy to help!”
  29. N-SCHEDULE A PT IN SOUTH CAROLINA
  30. O-Educate
  31. O-SCHEDULE A PATIENT WITH P/S/B
  32. G-“Great question! I’ll find that out for you!”
  33. B-Feedback
  34. G-RESCHEDULE A NEW PATIENT
  35. O-Professional
  36. G-DENTURE
  37. G-Needs
  38. B-SCHEDULE A NP
  39. I-Communication
  40. I-Headsets
  41. O-SHARE A VALUE STATEMENT
  42. N-Empathy
  43. B-SHARE SOME ASSERTIVE SCRIPTING
  44. I-Dedicated Call Center
  45. N-Rapport
  46. N-Willingness
  47. O-SHARE A WIKI FACT
  48. I-SHARE HOW YOU OVERCOME PUSHBACK
  49. G-Smile