RapportSHARESOMEASSERTIVESCRIPTINGTRIPLE“Thanks forbringingthis to ourattention!”ProfessionalMEDICARETeamworkNeedsPassionEducate“Greatquestion! I’llfind that outfor you!”SCHEDULEA PATIENTWITH P/S/BSHAREYOUR BESTCLOSINGSTATEMENTMEDICAIDFriendlySCHEDULEA MOTO RESCHEDULEA NEWPATIENTSHARE AVALUESTATEMENTSPANISHTRANSFERDENTURESCHEDULEA PATIENTIN VASHAREYOURFAVORITEFOODSmileSHAREA WIKIFACTServicemindedHeadsetsListenSHAREREDIRECTIONTIPSCommunicationSCHEDULEA NPSHARETHE WALKINPROTOCOLFeedbackSolutionsHappyCustomerServiceWeekCOMPLIMENTACOWORKERPositivePATIENTSATISFACTIONTRANSFERActiveListeningAnswersConfidenceEmpathyWillingnessIMPLANTSCHEDULEA PT INSOUTHCAROLINAExcellenceDOUBLEDedicatedCallCenter“Happytohelp!”SHAREHOW YOUOVERCOMEPUSHBACKRapportSHARESOMEASSERTIVESCRIPTINGTRIPLE“Thanks forbringingthis to ourattention!”ProfessionalMEDICARETeamworkNeedsPassionEducate“Greatquestion! I’llfind that outfor you!”SCHEDULEA PATIENTWITH P/S/BSHAREYOUR BESTCLOSINGSTATEMENTMEDICAIDFriendlySCHEDULEA MOTO RESCHEDULEA NEWPATIENTSHARE AVALUESTATEMENTSPANISHTRANSFERDENTURESCHEDULEA PATIENTIN VASHAREYOURFAVORITEFOODSmileSHAREA WIKIFACTServicemindedHeadsetsListenSHAREREDIRECTIONTIPSCommunicationSCHEDULEA NPSHARETHE WALKINPROTOCOLFeedbackSolutionsHappyCustomerServiceWeekCOMPLIMENTACOWORKERPositivePATIENTSATISFACTIONTRANSFERActiveListeningAnswersConfidenceEmpathyWillingnessIMPLANTSCHEDULEA PT INSOUTHCAROLINAExcellenceDOUBLEDedicatedCallCenter“Happytohelp!”SHAREHOW YOUOVERCOMEPUSHBACK

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
O
5
O
6
B
7
G
8
G
9
B
10
O
11
G
12
O
13
N
14
I
15
I
16
I
17
G
18
O
19
I
20
G
21
B
22
O
23
G
24
O
25
O
26
I
27
I
28
N
29
I
30
B
31
I
32
B
33
B
34
B
35
G
36
G
37
G
38
B
39
O
40
N
41
N
42
N
43
G
44
N
45
N
46
B
47
I
48
N
49
I
  1. N-Rapport
  2. B-SHARE SOME ASSERTIVE SCRIPTING
  3. O-TRIPLE
  4. O-“Thanks for bringing this to our attention!”
  5. O-Professional
  6. B-MEDICARE
  7. G-Teamwork
  8. G-Needs
  9. B-Passion
  10. O-Educate
  11. G-“Great question! I’ll find that out for you!”
  12. O-SCHEDULE A PATIENT WITH P/S/B
  13. N-SHARE YOUR BEST CLOSING STATEMENT
  14. I-MEDICAID
  15. I-Friendly
  16. I-SCHEDULE A MOTO
  17. G-RESCHEDULE A NEW PATIENT
  18. O-SHARE A VALUE STATEMENT
  19. I-SPANISH TRANSFER
  20. G-DENTURE
  21. B-SCHEDULE A PATIENT IN VA
  22. O-SHARE YOUR FAVORITE FOOD
  23. G-Smile
  24. O-SHARE A WIKI FACT
  25. O-Service minded
  26. I-Headsets
  27. I-Listen
  28. N-SHARE REDIRECTION TIPS
  29. I-Communication
  30. B-SCHEDULE A NP
  31. I-SHARE THE WALK IN PROTOCOL
  32. B-Feedback
  33. B-Solutions
  34. B-Happy Customer Service Week
  35. G-COMPLIMENT A COWORKER
  36. G-Positive
  37. G-PATIENT SATISFACTION TRANSFER
  38. B-Active Listening
  39. O-Answers
  40. N-Confidence
  41. N-Empathy
  42. N-Willingness
  43. G-IMPLANT
  44. N-SCHEDULE A PT IN SOUTH CAROLINA
  45. N-Excellence
  46. B-DOUBLE
  47. I-Dedicated Call Center
  48. N-“Happy to help!”
  49. I-SHARE HOW YOU OVERCOME PUSHBACK