SCHEDULEA NPActiveListeningAnswersServicemindedSHAREA WIKIFACTEducate“Thanks forbringingthis to ourattention!”SCHEDULEA PATIENTIN VARapportNeedsCommunication“Greatquestion! I’llfind that outfor you!”SCHEDULEA PT INSOUTHCAROLINAIMPLANTFriendlySHAREREDIRECTIONTIPSSHARESOMEASSERTIVESCRIPTINGSCHEDULEA MOTO RESCHEDULEA NEWPATIENTTeamworkHappyCustomerServiceWeekSHARE AVALUESTATEMENTSPANISHTRANSFERSHAREYOUR BESTCLOSINGSTATEMENTMEDICAREFeedbackDENTURECOMPLIMENTACOWORKERSHARETHE WALKINPROTOCOLSmileHeadsetsSHAREYOURFAVORITEFOODDedicatedCallCenterEmpathyProfessionalConfidenceDOUBLEPATIENTSATISFACTIONTRANSFERPassionListenSCHEDULEA PATIENTWITH P/S/BSolutionsWillingnessSHAREHOW YOUOVERCOMEPUSHBACKExcellenceMEDICAID“Happytohelp!”TRIPLEPositiveSCHEDULEA NPActiveListeningAnswersServicemindedSHAREA WIKIFACTEducate“Thanks forbringingthis to ourattention!”SCHEDULEA PATIENTIN VARapportNeedsCommunication“Greatquestion! I’llfind that outfor you!”SCHEDULEA PT INSOUTHCAROLINAIMPLANTFriendlySHAREREDIRECTIONTIPSSHARESOMEASSERTIVESCRIPTINGSCHEDULEA MOTO RESCHEDULEA NEWPATIENTTeamworkHappyCustomerServiceWeekSHARE AVALUESTATEMENTSPANISHTRANSFERSHAREYOUR BESTCLOSINGSTATEMENTMEDICAREFeedbackDENTURECOMPLIMENTACOWORKERSHARETHE WALKINPROTOCOLSmileHeadsetsSHAREYOURFAVORITEFOODDedicatedCallCenterEmpathyProfessionalConfidenceDOUBLEPATIENTSATISFACTIONTRANSFERPassionListenSCHEDULEA PATIENTWITH P/S/BSolutionsWillingnessSHAREHOW YOUOVERCOMEPUSHBACKExcellenceMEDICAID“Happytohelp!”TRIPLEPositive

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
O
4
O
5
O
6
O
7
O
8
B
9
N
10
G
11
I
12
G
13
N
14
G
15
I
16
N
17
B
18
I
19
G
20
G
21
B
22
O
23
I
24
N
25
B
26
B
27
G
28
G
29
I
30
G
31
I
32
O
33
I
34
N
35
O
36
N
37
B
38
G
39
B
40
I
41
O
42
B
43
N
44
I
45
N
46
I
47
N
48
O
49
G
  1. B-SCHEDULE A NP
  2. B-Active Listening
  3. O-Answers
  4. O-Service minded
  5. O-SHARE A WIKI FACT
  6. O-Educate
  7. O-“Thanks for bringing this to our attention!”
  8. B-SCHEDULE A PATIENT IN VA
  9. N-Rapport
  10. G-Needs
  11. I-Communication
  12. G-“Great question! I’ll find that out for you!”
  13. N-SCHEDULE A PT IN SOUTH CAROLINA
  14. G-IMPLANT
  15. I-Friendly
  16. N-SHARE REDIRECTION TIPS
  17. B-SHARE SOME ASSERTIVE SCRIPTING
  18. I-SCHEDULE A MOTO
  19. G-RESCHEDULE A NEW PATIENT
  20. G-Teamwork
  21. B-Happy Customer Service Week
  22. O-SHARE A VALUE STATEMENT
  23. I-SPANISH TRANSFER
  24. N-SHARE YOUR BEST CLOSING STATEMENT
  25. B-MEDICARE
  26. B-Feedback
  27. G-DENTURE
  28. G-COMPLIMENT A COWORKER
  29. I-SHARE THE WALK IN PROTOCOL
  30. G-Smile
  31. I-Headsets
  32. O-SHARE YOUR FAVORITE FOOD
  33. I-Dedicated Call Center
  34. N-Empathy
  35. O-Professional
  36. N-Confidence
  37. B-DOUBLE
  38. G-PATIENT SATISFACTION TRANSFER
  39. B-Passion
  40. I-Listen
  41. O-SCHEDULE A PATIENT WITH P/S/B
  42. B-Solutions
  43. N-Willingness
  44. I-SHARE HOW YOU OVERCOME PUSHBACK
  45. N-Excellence
  46. I-MEDICAID
  47. N-“Happy to help!”
  48. O-TRIPLE
  49. G-Positive