DedicatedCallCenterAnswersFriendlySCHEDULEA PT INSOUTHCAROLINAActiveListeningTRIPLEEmpathyRapportHappyCustomerServiceWeekPATIENTSATISFACTIONTRANSFERSHARE AVALUESTATEMENTConfidenceCOMPLIMENTACOWORKER“Thanks forbringingthis to ourattention!”SHAREYOURFAVORITEFOODSPANISHTRANSFERSHAREYOUR BESTCLOSINGSTATEMENTSHARETHE WALKINPROTOCOLDOUBLE“Greatquestion! I’llfind that outfor you!”SCHEDULEA PATIENTIN VAProfessionalListenNeedsRESCHEDULEA NEWPATIENTPositivePassionSCHEDULEA MOTO SHARESOMEASSERTIVESCRIPTINGFeedbackSHAREHOW YOUOVERCOMEPUSHBACKSCHEDULEA NPWillingnessTeamworkSmileSHAREREDIRECTIONTIPS“Happytohelp!”SHAREA WIKIFACTEducateServicemindedHeadsetsMEDICAREExcellenceCommunicationSCHEDULEA PATIENTWITH P/S/BSolutionsIMPLANTMEDICAIDDENTUREDedicatedCallCenterAnswersFriendlySCHEDULEA PT INSOUTHCAROLINAActiveListeningTRIPLEEmpathyRapportHappyCustomerServiceWeekPATIENTSATISFACTIONTRANSFERSHARE AVALUESTATEMENTConfidenceCOMPLIMENTACOWORKER“Thanks forbringingthis to ourattention!”SHAREYOURFAVORITEFOODSPANISHTRANSFERSHAREYOUR BESTCLOSINGSTATEMENTSHARETHE WALKINPROTOCOLDOUBLE“Greatquestion! I’llfind that outfor you!”SCHEDULEA PATIENTIN VAProfessionalListenNeedsRESCHEDULEA NEWPATIENTPositivePassionSCHEDULEA MOTO SHARESOMEASSERTIVESCRIPTINGFeedbackSHAREHOW YOUOVERCOMEPUSHBACKSCHEDULEA NPWillingnessTeamworkSmileSHAREREDIRECTIONTIPS“Happytohelp!”SHAREA WIKIFACTEducateServicemindedHeadsetsMEDICAREExcellenceCommunicationSCHEDULEA PATIENTWITH P/S/BSolutionsIMPLANTMEDICAIDDENTURE

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
N
5
B
6
O
7
N
8
N
9
B
10
G
11
O
12
N
13
G
14
O
15
O
16
I
17
N
18
I
19
B
20
G
21
B
22
O
23
I
24
G
25
G
26
G
27
B
28
I
29
B
30
B
31
I
32
B
33
N
34
G
35
G
36
N
37
N
38
O
39
O
40
O
41
I
42
B
43
N
44
I
45
O
46
B
47
G
48
I
49
G
  1. I-Dedicated Call Center
  2. O-Answers
  3. I-Friendly
  4. N-SCHEDULE A PT IN SOUTH CAROLINA
  5. B-Active Listening
  6. O-TRIPLE
  7. N-Empathy
  8. N-Rapport
  9. B-Happy Customer Service Week
  10. G-PATIENT SATISFACTION TRANSFER
  11. O-SHARE A VALUE STATEMENT
  12. N-Confidence
  13. G-COMPLIMENT A COWORKER
  14. O-“Thanks for bringing this to our attention!”
  15. O-SHARE YOUR FAVORITE FOOD
  16. I-SPANISH TRANSFER
  17. N-SHARE YOUR BEST CLOSING STATEMENT
  18. I-SHARE THE WALK IN PROTOCOL
  19. B-DOUBLE
  20. G-“Great question! I’ll find that out for you!”
  21. B-SCHEDULE A PATIENT IN VA
  22. O-Professional
  23. I-Listen
  24. G-Needs
  25. G-RESCHEDULE A NEW PATIENT
  26. G-Positive
  27. B-Passion
  28. I-SCHEDULE A MOTO
  29. B-SHARE SOME ASSERTIVE SCRIPTING
  30. B-Feedback
  31. I-SHARE HOW YOU OVERCOME PUSHBACK
  32. B-SCHEDULE A NP
  33. N-Willingness
  34. G-Teamwork
  35. G-Smile
  36. N-SHARE REDIRECTION TIPS
  37. N-“Happy to help!”
  38. O-SHARE A WIKI FACT
  39. O-Educate
  40. O-Service minded
  41. I-Headsets
  42. B-MEDICARE
  43. N-Excellence
  44. I-Communication
  45. O-SCHEDULE A PATIENT WITH P/S/B
  46. B-Solutions
  47. G-IMPLANT
  48. I-MEDICAID
  49. G-DENTURE