MEDICAIDProfessionalDOUBLEMEDICAREPositive“Greatquestion! I’llfind that outfor you!”TeamworkSHARESOMEASSERTIVESCRIPTINGSolutionsPATIENTSATISFACTIONTRANSFERListenAnswersSCHEDULEA MOTO RapportWillingnessRESCHEDULEA NEWPATIENTHappyCustomerServiceWeekSHAREYOUR BESTCLOSINGSTATEMENTCOMPLIMENTACOWORKERFeedbackSHAREA WIKIFACTFriendlyDedicatedCallCenter“Thanks forbringingthis to ourattention!”SPANISHTRANSFERSCHEDULEA PATIENTIN VAConfidenceDENTUREHeadsetsSHAREYOURFAVORITEFOODActiveListeningSCHEDULEA PATIENTWITH P/S/BSHARETHE WALKINPROTOCOLCommunicationServicemindedSCHEDULEA PT INSOUTHCAROLINASCHEDULEA NPTRIPLESHAREHOW YOUOVERCOMEPUSHBACK“Happytohelp!”IMPLANTEducateExcellencePassionSHARE AVALUESTATEMENTEmpathySmileSHAREREDIRECTIONTIPSNeedsMEDICAIDProfessionalDOUBLEMEDICAREPositive“Greatquestion! I’llfind that outfor you!”TeamworkSHARESOMEASSERTIVESCRIPTINGSolutionsPATIENTSATISFACTIONTRANSFERListenAnswersSCHEDULEA MOTO RapportWillingnessRESCHEDULEA NEWPATIENTHappyCustomerServiceWeekSHAREYOUR BESTCLOSINGSTATEMENTCOMPLIMENTACOWORKERFeedbackSHAREA WIKIFACTFriendlyDedicatedCallCenter“Thanks forbringingthis to ourattention!”SPANISHTRANSFERSCHEDULEA PATIENTIN VAConfidenceDENTUREHeadsetsSHAREYOURFAVORITEFOODActiveListeningSCHEDULEA PATIENTWITH P/S/BSHARETHE WALKINPROTOCOLCommunicationServicemindedSCHEDULEA PT INSOUTHCAROLINASCHEDULEA NPTRIPLESHAREHOW YOUOVERCOMEPUSHBACK“Happytohelp!”IMPLANTEducateExcellencePassionSHARE AVALUESTATEMENTEmpathySmileSHAREREDIRECTIONTIPSNeeds

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
B
5
G
6
G
7
G
8
B
9
B
10
G
11
I
12
O
13
I
14
N
15
N
16
G
17
B
18
N
19
G
20
B
21
O
22
I
23
I
24
O
25
I
26
B
27
N
28
G
29
I
30
O
31
B
32
O
33
I
34
I
35
O
36
N
37
B
38
O
39
I
40
N
41
G
42
O
43
N
44
B
45
O
46
N
47
G
48
N
49
G
  1. I-MEDICAID
  2. O-Professional
  3. B-DOUBLE
  4. B-MEDICARE
  5. G-Positive
  6. G-“Great question! I’ll find that out for you!”
  7. G-Teamwork
  8. B-SHARE SOME ASSERTIVE SCRIPTING
  9. B-Solutions
  10. G-PATIENT SATISFACTION TRANSFER
  11. I-Listen
  12. O-Answers
  13. I-SCHEDULE A MOTO
  14. N-Rapport
  15. N-Willingness
  16. G-RESCHEDULE A NEW PATIENT
  17. B-Happy Customer Service Week
  18. N-SHARE YOUR BEST CLOSING STATEMENT
  19. G-COMPLIMENT A COWORKER
  20. B-Feedback
  21. O-SHARE A WIKI FACT
  22. I-Friendly
  23. I-Dedicated Call Center
  24. O-“Thanks for bringing this to our attention!”
  25. I-SPANISH TRANSFER
  26. B-SCHEDULE A PATIENT IN VA
  27. N-Confidence
  28. G-DENTURE
  29. I-Headsets
  30. O-SHARE YOUR FAVORITE FOOD
  31. B-Active Listening
  32. O-SCHEDULE A PATIENT WITH P/S/B
  33. I-SHARE THE WALK IN PROTOCOL
  34. I-Communication
  35. O-Service minded
  36. N-SCHEDULE A PT IN SOUTH CAROLINA
  37. B-SCHEDULE A NP
  38. O-TRIPLE
  39. I-SHARE HOW YOU OVERCOME PUSHBACK
  40. N-“Happy to help!”
  41. G-IMPLANT
  42. O-Educate
  43. N-Excellence
  44. B-Passion
  45. O-SHARE A VALUE STATEMENT
  46. N-Empathy
  47. G-Smile
  48. N-SHARE REDIRECTION TIPS
  49. G-Needs