CommunicationPassionSPANISHTRANSFERRESCHEDULEA NEWPATIENTSHAREYOUR BESTCLOSINGSTATEMENTWillingnessDedicatedCallCenterSCHEDULEA MOTO AnswersSCHEDULEA PATIENTWITH P/S/BSHAREHOW YOUOVERCOMEPUSHBACKSHAREYOURFAVORITEFOODMEDICARESCHEDULEA PATIENTIN VASCHEDULEA NPCOMPLIMENTACOWORKER“Greatquestion! I’llfind that outfor you!”DENTUREServicemindedTeamworkEmpathyPositiveTRIPLENeedsSmileProfessionalSCHEDULEA PT INSOUTHCAROLINAActiveListeningConfidenceFriendlyIMPLANTDOUBLESHARESOMEASSERTIVESCRIPTINGListenSHAREREDIRECTIONTIPSHappyCustomerServiceWeekHeadsetsExcellenceRapportSHAREA WIKIFACTSHARE AVALUESTATEMENTPATIENTSATISFACTIONTRANSFERSHARETHE WALKINPROTOCOLFeedbackSolutions“Happytohelp!”“Thanks forbringingthis to ourattention!”MEDICAIDEducateCommunicationPassionSPANISHTRANSFERRESCHEDULEA NEWPATIENTSHAREYOUR BESTCLOSINGSTATEMENTWillingnessDedicatedCallCenterSCHEDULEA MOTO AnswersSCHEDULEA PATIENTWITH P/S/BSHAREHOW YOUOVERCOMEPUSHBACKSHAREYOURFAVORITEFOODMEDICARESCHEDULEA PATIENTIN VASCHEDULEA NPCOMPLIMENTACOWORKER“Greatquestion! I’llfind that outfor you!”DENTUREServicemindedTeamworkEmpathyPositiveTRIPLENeedsSmileProfessionalSCHEDULEA PT INSOUTHCAROLINAActiveListeningConfidenceFriendlyIMPLANTDOUBLESHARESOMEASSERTIVESCRIPTINGListenSHAREREDIRECTIONTIPSHappyCustomerServiceWeekHeadsetsExcellenceRapportSHAREA WIKIFACTSHARE AVALUESTATEMENTPATIENTSATISFACTIONTRANSFERSHARETHE WALKINPROTOCOLFeedbackSolutions“Happytohelp!”“Thanks forbringingthis to ourattention!”MEDICAIDEducate

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
G
5
N
6
N
7
I
8
I
9
O
10
O
11
I
12
O
13
B
14
B
15
B
16
G
17
G
18
G
19
O
20
G
21
N
22
G
23
O
24
G
25
G
26
O
27
N
28
B
29
N
30
I
31
G
32
B
33
B
34
I
35
N
36
B
37
I
38
N
39
N
40
O
41
O
42
G
43
I
44
B
45
B
46
N
47
O
48
I
49
O
  1. I-Communication
  2. B-Passion
  3. I-SPANISH TRANSFER
  4. G-RESCHEDULE A NEW PATIENT
  5. N-SHARE YOUR BEST CLOSING STATEMENT
  6. N-Willingness
  7. I-Dedicated Call Center
  8. I-SCHEDULE A MOTO
  9. O-Answers
  10. O-SCHEDULE A PATIENT WITH P/S/B
  11. I-SHARE HOW YOU OVERCOME PUSHBACK
  12. O-SHARE YOUR FAVORITE FOOD
  13. B-MEDICARE
  14. B-SCHEDULE A PATIENT IN VA
  15. B-SCHEDULE A NP
  16. G-COMPLIMENT A COWORKER
  17. G-“Great question! I’ll find that out for you!”
  18. G-DENTURE
  19. O-Service minded
  20. G-Teamwork
  21. N-Empathy
  22. G-Positive
  23. O-TRIPLE
  24. G-Needs
  25. G-Smile
  26. O-Professional
  27. N-SCHEDULE A PT IN SOUTH CAROLINA
  28. B-Active Listening
  29. N-Confidence
  30. I-Friendly
  31. G-IMPLANT
  32. B-DOUBLE
  33. B-SHARE SOME ASSERTIVE SCRIPTING
  34. I-Listen
  35. N-SHARE REDIRECTION TIPS
  36. B-Happy Customer Service Week
  37. I-Headsets
  38. N-Excellence
  39. N-Rapport
  40. O-SHARE A WIKI FACT
  41. O-SHARE A VALUE STATEMENT
  42. G-PATIENT SATISFACTION TRANSFER
  43. I-SHARE THE WALK IN PROTOCOL
  44. B-Feedback
  45. B-Solutions
  46. N-“Happy to help!”
  47. O-“Thanks for bringing this to our attention!”
  48. I-MEDICAID
  49. O-Educate