SHARESOMEASSERTIVESCRIPTINGDENTUREMEDICARESHAREYOURFAVORITEFOODHappyCustomerServiceWeekSCHEDULEA PATIENTIN VAWillingnessServicemindedActiveListeningSHAREA WIKIFACTSmileEmpathyFeedbackSHARETHE WALKINPROTOCOLPATIENTSATISFACTIONTRANSFERConfidenceSHAREHOW YOUOVERCOMEPUSHBACKSolutionsSCHEDULEA NPSHAREREDIRECTIONTIPSCOMPLIMENTACOWORKERAnswers“Thanks forbringingthis to ourattention!”MEDICAIDSCHEDULEA PT INSOUTHCAROLINAPositivePassionHeadsetsProfessional“Greatquestion! I’llfind that outfor you!”ExcellenceDOUBLESCHEDULEA PATIENTWITH P/S/BTeamworkTRIPLESHAREYOUR BESTCLOSINGSTATEMENT“Happytohelp!”RESCHEDULEA NEWPATIENTSHARE AVALUESTATEMENTCommunicationEducateDedicatedCallCenterRapportIMPLANTFriendlyListenSCHEDULEA MOTO NeedsSPANISHTRANSFERSHARESOMEASSERTIVESCRIPTINGDENTUREMEDICARESHAREYOURFAVORITEFOODHappyCustomerServiceWeekSCHEDULEA PATIENTIN VAWillingnessServicemindedActiveListeningSHAREA WIKIFACTSmileEmpathyFeedbackSHARETHE WALKINPROTOCOLPATIENTSATISFACTIONTRANSFERConfidenceSHAREHOW YOUOVERCOMEPUSHBACKSolutionsSCHEDULEA NPSHAREREDIRECTIONTIPSCOMPLIMENTACOWORKERAnswers“Thanks forbringingthis to ourattention!”MEDICAIDSCHEDULEA PT INSOUTHCAROLINAPositivePassionHeadsetsProfessional“Greatquestion! I’llfind that outfor you!”ExcellenceDOUBLESCHEDULEA PATIENTWITH P/S/BTeamworkTRIPLESHAREYOUR BESTCLOSINGSTATEMENT“Happytohelp!”RESCHEDULEA NEWPATIENTSHARE AVALUESTATEMENTCommunicationEducateDedicatedCallCenterRapportIMPLANTFriendlyListenSCHEDULEA MOTO NeedsSPANISHTRANSFER

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
B
4
O
5
B
6
B
7
N
8
O
9
B
10
O
11
G
12
N
13
B
14
I
15
G
16
N
17
I
18
B
19
B
20
N
21
G
22
O
23
O
24
I
25
N
26
G
27
B
28
I
29
O
30
G
31
N
32
B
33
O
34
G
35
O
36
N
37
N
38
G
39
O
40
I
41
O
42
I
43
N
44
G
45
I
46
I
47
I
48
G
49
I
  1. B-SHARE SOME ASSERTIVE SCRIPTING
  2. G-DENTURE
  3. B-MEDICARE
  4. O-SHARE YOUR FAVORITE FOOD
  5. B-Happy Customer Service Week
  6. B-SCHEDULE A PATIENT IN VA
  7. N-Willingness
  8. O-Service minded
  9. B-Active Listening
  10. O-SHARE A WIKI FACT
  11. G-Smile
  12. N-Empathy
  13. B-Feedback
  14. I-SHARE THE WALK IN PROTOCOL
  15. G-PATIENT SATISFACTION TRANSFER
  16. N-Confidence
  17. I-SHARE HOW YOU OVERCOME PUSHBACK
  18. B-Solutions
  19. B-SCHEDULE A NP
  20. N-SHARE REDIRECTION TIPS
  21. G-COMPLIMENT A COWORKER
  22. O-Answers
  23. O-“Thanks for bringing this to our attention!”
  24. I-MEDICAID
  25. N-SCHEDULE A PT IN SOUTH CAROLINA
  26. G-Positive
  27. B-Passion
  28. I-Headsets
  29. O-Professional
  30. G-“Great question! I’ll find that out for you!”
  31. N-Excellence
  32. B-DOUBLE
  33. O-SCHEDULE A PATIENT WITH P/S/B
  34. G-Teamwork
  35. O-TRIPLE
  36. N-SHARE YOUR BEST CLOSING STATEMENT
  37. N-“Happy to help!”
  38. G-RESCHEDULE A NEW PATIENT
  39. O-SHARE A VALUE STATEMENT
  40. I-Communication
  41. O-Educate
  42. I-Dedicated Call Center
  43. N-Rapport
  44. G-IMPLANT
  45. I-Friendly
  46. I-Listen
  47. I-SCHEDULE A MOTO
  48. G-Needs
  49. I-SPANISH TRANSFER