(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
G-Used the customer's name
O-Loud music playing in the background.
O-Booked at MCO
B-Booked a Jeep Wrangler
I-Booked in Hawaii
B-Booked in Las Vegas
B-Made a duplicate rental
G-Booked a one-way rental
N-Customer called to only check for the deposit
N-Used positive phrasing on the call
I-Booked an EMC reservation
I-Customer ordering at a drive through.
N-Found a customer's E-Plus number
O-Customer booked for Memorial weekend
B-Booked a summer vacation rental
O-Booked a minivan
G-Went over the proper sell out script
I-Customer eating on the call
G-Booked at a truck rental branch
G-Used Mustangs on the call
B-Flushing Toilet on the call
N-Customer puts you on hold to answer another call